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Digital Printing Solutions


“Abbey takes pride in listening to the client and delivering an excellent service.”

Digital Printing Solutions ...creating your digital working environment

Since its formation in 1989, Abbey Business Equipment Limited has provided more than 20 years of service excellence to its clients. Abbey is a market leader in the supply of intelligent print solutions. As an independent company it is not tied to providing equipment from a single manufacturer, enabling the firm to provide a nationwide service which is tailor-made for your business.

The business solutions provider adopts a one-stop shop approach for the hardware and software requirements of the modern digital office, selecting technologies from the world’s leading manufacturers. The sales and service support is second-to-none with a team of dedicated Account Managers and Technicians on hand to guide you through the decision-making process. Abbey offers an extensive consultation programme including print audits to ensure the advised solution compliments your existing or new environment. The new head office, which includes a showroom and distribution centre, is located in Cheltenham, Gloucestershire. It is home to Abbey’s key personnel, many of which have been with the company from the beginning, are proud to have witnessed the firm develop into Gloucestershire’s premier supplier of digital office solutions.


“Abbey takes pride in listening to the client, capturing their requirements and delivering solutions to agreed timescales and budgets.”

Service and technical support ...supporting your digital working environment

Abbey Business Equipment has a highly-trained engineering workforce and with more than 20 years of industry experience, the company provides unparalleled client services. The services are flexible and designed to adapt to the requirements of each contract, regardless of size. With any purchase of a digital solution, Abbey guarantees consistent copy quality throughout the life of the machine. This is achieved through regular equipment servicing and the use of top-quality parts by professional engineers.

The Abbey service portfolio: • Quarterly review of print volumes, call-outs and response times • Regular preventative maintenance • Full reports on machine service history • Flexible service arrangements with a choice of guaranteed response times and service level agreements • Loan machines to reduce downtime for high volume users • Dedicated manufacturer-trained account engineers


“It is imperative that solutions are delivered and deployed in an organised manner.�

Installation & training ...organising and connecting your digital environment

Abbey takes full responsibility for the installation and configuration of products to meet individual requirements. The service provided includes logistics and relocations alongside a comprehensive recycling system which includes the removal and recycling of all packaging in accordance with European Environmental Regulations. Abbey is committed to reducing its carbon footprint, and has been recognised for its commitment to environmental issues with Planet Positive accreditation. With one of the largest field-based service teams in the South West, Abbey ensures that products are delivered, configured and installed with the minimum of inconvenience. Remote and on-site support services ensure that products remain in optimum condition, maximising the availability of your document solutions to the highest standard, leaving you to focus on your business.

End-User Training / Key Operator Training The installation team trains end-users and key operators to thoroughly understand the products and demonstrate how they can improve document work-flow. Abbey focuses on helping your employees achieve maximum productivity, which in turn reduces the cost of product ownership.


“Abbey takes pride in listening to the client, capturing their requirements and delivering solutions to agreed timescales and budgets.”

What our clients say

“In the businesses that I have worked in I have dealt with quite a few equipment suppliers. Having had chance to view the competition there is still only one company that I have turned to when it comes to replacing equipment. Now at the third company I have brought Abbey into I am just as confident that I have made the right decision as when I first met them. Abbey not only make it easy to do business with them but they make you look good for bringing them onboard.”

“Your professional manner and willingness to help and find solutions to problems made our move and dilapidations schedule a lot smoother and less stressful on our part.”

Tim Bayes IT Manager, Homesafe Lindman

“All of the projects undertaken by Abbey have been professionally managed, completing within programme and budget. Feedback has confirmed that the Abbey staff have communicated effectively with the Trust personnel to keep them informed of progress and to co-operate with any changes to enable Trust staff to deal with unscheduled clinical issues.”

“For the past 6 years, Abbey Business Equipment have exceeded our service expectations – nothing is too much trouble, proactive at thinking outside the box to find cost effective solutions for our business and dedicated to building and maintaining the relationship between us. Their support in furnishing our new 45,000 ft sq HQ was superb.”

Leslie Powell Associate Director, Inventures

Hilary Bateman Head of Department, St. James’s Place

“Our relationship with Abbey was perfect throughout our relocation to our new offices. They offered excellent support throughout our procurement, even when they were unassured of obtaining our business, finding innovative solutions based on their wealth of experience. They were able to offer a unique service with their excellent installers being locally sourced to help us achieve our Government sustainability targets. I wouldn’t hesitate to recommend Abbey to my colleagues in the NHS, or to other industry sectors.”

“We have had excellent service from Abbey over several projects. They go out of their way to help and to be flexible in their approach. Several times they have gone above and beyond the call of duty and always deliver on their promises. A true partner.”

Gary Hotine I.T. Manager, South Devon Health Care Trust

Mike Paskin Director, John Laing Integrated Solutions

Sally McIllwaith Business Manager, Winstons Wish


“At Abbey Business Equipment we remain focused on building long term relationships with our clients. We are dependable, professional and uphold traditional values.”

Some of the clients we work with

Finance & Insurance · Capita · Chelsea Building Society · Ecclesiastical Insurance Group · Endsleigh Insurance Services · Jardine Lloyd Thompson · Lincoln Financial Services · Lloyd & White · St James’s Place · Vertex (Marlborough Stirling) · Zurich Financial Services Recruitment · Andrew Fraser · Now Recruitment Accountants · Kingscott Dix · Mazars National & Local Government · Avon & Somerset Constabulary · Blaenau Gwent County Borough Council · Carillion Services · Cotswold District Council · Cheltenham Borough Council · Countryside Commission · DTI · GCHQ/Vosper Mantech · Gloucester City Council · Gloucester Constabulary · Gloucester County Council · Gloucester Magistrates’ Court · Gloucester Training & Enterprise · Gloucestershire Education Committee · Inland Revenue · Rutherford Appleton Laboratories (CCLRC) · Severnvale Housing · South Devon Healthcare · Tewkesbury Borough Council · UCAS

Churches · Diocese of Clifton · Elim Pentecostal · Gloucester Diocesan Board of Finance · Holy Trinity Cheltenham · Worcester Diocesan Board of Finance

Motor Dealerships · Baylis Haines & Strange · Beechwood Audi · Blade Motor Group · Broughtons · Colt Cars · Fish Brothers · Inchape Retail (CD Bramall)

Schools & Colleges · Beaufort School · Bromsgrove School · Cam Woodfield Primary School · Chosen Hill School · Cleeve School · Corsham School · Hartpury College · Pittville School · Newent School · Redmaids School, Bristol · Sir Thomas Rich’s School · Slimbridge Primary School · University of Bangor · University of Gloucestershire · Wycliffe College

Manufacturing / Commercial · Alan Dick & Co · CDW Products · Corin Medical · Group 4 Technology · Honda Logistics (Swindon) · Kohler Mira · Kraft Foods · Lister Petter · Mackline · Magnox · Messier Dowty · Norville Optical · PKL Group · Renishaw · Sapa Holdings · Securistyle · Smiths Aerospace (GE Aviation) · Spirax Sarco · Unilever (Birds Eye Walls) · Westington Signals

Estate Agents · Andrew Grant · Bruton Knowles · Carver Knowles · Errington Smith · Isherwoods · John Ryde Commercial · Kirkham Pryer · Perry Bishop & Chambers · Peter Ball · Steve Gooch Facilities Management · Interserve · Inventures · John Laing Integrated Services · Reliance Secure Task Management

Legal Practices · Ash Clifford · Davies & Partners · DF Legal · Hulme & Co · Iacopi & Palmer · James Cook · Lane & Co · Langley Wellington · Pardoes · Rowberry Morris · Wiggin Osborne Fullerlove

Travel & Leisure · Abercrombie & Kent · De Vere Hotels (The Belfry) · Everyman Theatre · Seasons Holidays Construction · Beam Construction · Britannia Construction · EW Beard · Grimshaw Kinnear · John Laing · Moss Construction · Robert Hitchins Group Charities · Glenfall House · Lillian Faithfull Homes · LINC · Wildfowl & Wetlands Trust · Winston’s Wish · YMCA · Young Gloucestershire Sports Clubs · Cheltenham Racecourse · Cheltenham Town Football Club · Cirencester Golf Club · East Gloucestershire Tennis Club · Forest Green Rovers · Gloucestershire Golf Union Other · Arval PHH · Campden & Chorleywood Food Research Agency · Countrywide Farmers · Nuclear Electric · Pegasus Planning Consultants · WH Smith

Abbey Business Equipment Ltd Projects Division

Abbey Business Equipment Ltd Head Office

24 Lansdown Industrial Estate, Gloucester Road, Cheltenham, Gloucestershire. GL51 8PL

Units 23 & 24, Neptune Business Centre, Tewkesbury Road, Cheltenham, Gloucestershire. GL51 9FB

tel. 01242 230016 fax. 01242 256300 www.abbeybusinessequipment.com

tel. 01242 263444 fax. 01242 250404 www.abbeybusinessequipment.com


Digital Printing Solutions