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Customer retention strategies As we all now acquiring a new customer takes more efforts and time as compared to retaining an old one. So why just ignore the customers you already have. Here are some strategies that could be helpful for customer retention. Predict churn To increase the retention knowing the rate at which customers are leaving you beforehand will help you to find the root cause behind it and thus you can solve the problem which would lead to reduced churn. Take feedback Use Feedback management tools to constantly take feedback and surveys of your customers so that you know what exactly they feel about your product .Take their reviews in consideration and improve your product with the help of your customers, this will make you as well as the customer happy. Offer discounts Offering new new discounts to your customer will make them visit you again and again which would lead to increase in your sales. Enact loyalty programs


Enact loyalty programs based on your business model by rewarding them points for their purchase or for participating in a certain activity that you held this will increase the participation of the customers with your brand. Provide good customer service Customer service is one of the major facts which sets you aside from other brands. Everyone in the market might be offering a similar kind of product to the customer but what will make the customer come to you and not your competitors is god customer service. People love it when their problems are heard and solved quickly.

Customer retention strategies  

As we all now acquiring a new customer takes more efforts and time as compared to retaining an old one .So why just ignore the customers you...

Customer retention strategies  

As we all now acquiring a new customer takes more efforts and time as compared to retaining an old one .So why just ignore the customers you...

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