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HOA Management How to Select the Best Community Association Partner


HOA Management

• The primary qualification is trust • Running HOA involves managing a lot of projects and tasks. Experience and expertise should represent initial qualification • Spend ample time during evaluation process. Make sure you cover all your bases takes time, discipline and effort


HOA Management

Look Within before You Look Outside • Have a search committee in place before evaluation process begins • Understand what your community association needs • Make a list of each one’s critical requirements, then compile a master requirements list of everyone’s input


HOA Management

Understand State Guidelines • Have an idea of what state regulations require for HOA Management companies – Ex: Florida community managers required to be certified through the state

• Need to know regulatory credentials needed • Consider management companies certified by industry associations


HOA Management

Understand State Guidelines • Consider company’s bonding and insurance, including liability and workers’ compensation • Ask for a copy of all insurance certificates to confirm proper coverage's


HOA Management

Internal Processes for HOA Management Companies • Look inside each candidate to determine best match. Ex: HOA management company must demonstrate stringent internal hiring practices • Evaluation should start with checking references


HOA Management

Internal Processes for HOA Management Companies • Visit the company’s offices and facilities they manage in person


HOA Management

Read the Fine Print • Don’t skip reading all the terms of contract • Don’t rely on standardized contract forms • Have association attorney review all legal documents and make changes accordingly • Enter into an agreement for shorter period of time


HOA Management

Read the Fine Print • Understand termination clauses • Know all the costs associated with your HOA management company’s services


HOA Management

About the Author Susan Williams is Vice President, Business Development and Marketing at AAM Community Management, one of America's most-respected Homeowner Association (HOA) management companies. Learn more about HOA Management and other services by visiting http://www.AssociatedAsset.com/.


HOA Management: How to Select the Best Community Association Partner