Team Leader 1) Vision, Plan and Goals Every team in 99 Bikes has a clearly communicated and understood vision (a picture in words of what the business will look like in the future) agreed goals to realise that vision and clear strategies and plans to achieve those goals. Expectations: • Each team member will set their own targets and goals for the year ahead • Held in May/June each year • Team has full ownership of their budget, business plan, successes and challenges • The business plan is revisited regularly Workshop Process: 1. Planning for the year ahead • Reflect on results, Top 3 things achieved, Top 3 learnings 2. Individual and team goals • Each team member sets commission goals, add together to reach an indicative profit target (achievable) • Set major team goals for the next 12 months 3. Setting our vision • A picture in words of where the team would like to be and end of year • Compact, concise, exciting, sets crystal clear direction 4. Key Business Drivers (KBDs) • Discuss the key things that are crucial to business success • Customers, sales, our people, expenses, commission etc 5. Strategies and action plan • Most important things that will be implemented to ensure success • Develop action plan with time lines and measurement • Discuss potential roadblocks and strategies to overcome 6. Follow up • How often will this be revisited? How will the team celebrate? 7. Last step • All individuals fill out goals/plan template and laminate
i) Running Budgets Running Budgets are effective individual estimates and a running forecast of a team’s financial outcome for the month and the year. It is updated and shared with the team by the Team Leader monthly and re-forecast by the team if situations change.
ii) 90 Day Plan Team Leaders plan out their Top 10 strategies and specific actions for their shop and their people that will ensure goals are met. 90 Days is a good time frame to focus on and achieve results.
99 bikes BRAND GUIDE
99 Bikes Brand Guide