Page 19

accommodated. If you expect

this. Do not sign contracts that

every

Tuesday

morning

free

do not reflect the actual position.

from

10-12pm

so

you

that

can finish an online course,

Contracts are a tool for clarity

make sure this is expressed.

and

must

not

be

broad

or

vague. For example, I have seen In return, your employer should also make it clear what their

employment contracts that state

expectations are. In the above

working hours from 6am to midnight Monday –Sunday. This

example, if they are willing to

is alarmingly broad and offers

accommodate Tuesday morning

no clarity about when someone

except when you are expected to

is expected to work. Ensure that your contract is detailed, and

cover Susie’s annual leave, this

expectations

are

transparent.

also needs to be expressed so that you don’t suddenly find yourself

Contracts are just as important

on a rota when you didn’t expect it.

self-employed people. Retainer contracts give clarity over what

It is always good practise to put these negotiations in writing

services

and email is the perfect format

when they are to be provided.

for this. Email is impersonal,

During time of crisis, such as the

allows for a back and forth

COVID-19, service providers with

flow of dialogue, and gives a

retainer contracts in place will

good written document of the

not see their entire income vanish

conversation. Even if something

overnight.

has been discussed and is agreed

retainer fee acts is a regular source

in person, it is vital to send a

of income to cushion the blow.

confirmation email to sum up the agreement and acceptance.

are

expected

However

and

small,

a

side

breaches

the

agreement

Not putting a contract in place

but it is not addressed. Breaches

rarely benefits you. Contracts

typically

can be as simple as one page and

times

are easily found online. Their

often come to a head when

happen

before

multiple

addresses

and

main requirement is that they has

something unrelated occurs. The

been agreed. If you are unable

litany of breaches that then comes

to work every Thursday then

spilling out does so in a way that

make sure the contract reflects

is not healthy to the relationship.

accurately

reflect

what

is broken it needs to be dealt with immediately. During your conversation, stick to the point and only address the breach at hand - do not use it as an opportunity to try to resolve every issue you have! Done in this way the conversation will respect and support the relationship and foster

future

communication.

Taking responsibility yourself to make sure these tips are followed will give you more clarity over the boundaries of your role and

3. ENFORCE Many problems start when one

2. CONTRACT

When part or all of an agreement

reduce your stress. Less stress and uncertainty allows you to focus on what is important, doing what you do best and having the flexibility to make it fit around your lifestyle. Ella Stockdale is a HR expert based in East Yorkshire. For help

and

advice

this

tricky

navigating

period,

visit:

f @TROUBLESHOOTINGBUSINESS 19


Millions discover their favorite reads on issuu every month.

Give your content the digital home it deserves. Get it to any device in seconds.