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Simcoe County #1 Caller Need in 2013: Financial Assistance 33,583 Calls Answered (56% of all Calls in Central East) 2013 Top Ten Caller Needs In Simcoe County

% of Total Calls

Income & Financial

15%

Health Services

13%

Housing & Utilities

10%

Home Supports

8%

Legal Services

6%

Food & Meals

6%

Mental Health & Addictions

5%

Transportation

5%

Recreation

4%

Employment Insurance 5% No Income 5%

Other (WSIB OSAP Child Tax) 3%

Pension (CPP OAS Private) 33%

Employed (Part/Full Time) 18%

ODSP 20%

Source of Income Simcoe County Callers in 2013

Ontario Works 16% Child under 12 1%

130 Unmet Needs & Service Gaps Identified for Simcoe County callers in 2013 Miscellaneous (e.g. free snow shoveling, moving expenses)

69

Income Assistance Transportation Rent Fees Prescription Fees Dental Fees Eyeglass fees

20 12 11 9 8 1

Youth 13-21 2%

Over 55 28%

Age of People Needing Assistance Simcoe County Callers in 2013

Young Adult 22-35 24%

Adult 36-54 45%

2012-2013 Calls by Quarter Comparison of Caller Location 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0

Simcoe

Q1

Q2

Q3 2012

Q4

Barrie

Orillia

Q1

Q2

Q3

Q4

2013

DIAL 211. REAL PEOPLE. REAL ANSWERS. 24/7. FREE. MULTILINGUAL. Alternate: 1-866-743-7818 TTY: 1-888-435-6086 utilities shelters financial government health transportation addictions food home supports volunteering recreation legal & more Community Connection/211 Central East Ontario  Collingwood, Ontario  VolunteerConnection.ca  CommunityConnection.ca  211Ontario.ca

2013 reports for simcoe county 211 central east ontario  
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