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THE GPS FOR LIFE’S HIGHWAY GPS: GIVING PEOPLE SUPPORT Helping Children and Youth Succeed Promoting Self-Sufficiency Ensuring Safety and Stability


Supporting Aging with Choices

United Way of Greater Kingsport



Setting the Course Monty McLaurin

Etta Clark

Danelle Glasscock

Thanks to the

I was raised in a family that values

A look back in the rear view mirror of the

generosity of the

community service. The United Way

United Way of Greater Kingsport shows

citizens, businesses,

of Greater Kingsport has been a great

that we came a long way in 2011. There

and industries that

organization for me, and my involvement

are many highlights that stand out in my

support United Way

has provided me a greater understanding

mind. This annual report will showcase

of Greater Kingsport,

of the needs in our community. This

the highlights of the year much like

many lives are being

year’s theme, “The GPS for Life’s

family photos are placed in a scrapbook at

enriched every day.

Highway” highlighted the four focus

the end of a memorable trip.

2011 Campaign Chair

We knew going in

President, 2011 Board of Directors

areas championed by

Executive Director

We hope you enjoy our reflection of the

that the increase of 3.6% or $125,000 over

our vision councils:

journey. The road trip is always enhanced

last year’s goal would be a challenge. We

Helping Children

by great fellow travelers. Our board,

also knew the need is great. Many who

and Youth Succeed,

committee and vision council volunteers

had never had to ask for help were finding

Promoting Self-

set a wonderful example as we traveled

themselves on the receiving end for the

Sufficiency, Ensuring

life’s highway together. Our campaign

first time. Once again the community

Safety and Stability,

cabinet led us onto a higher road than

showed a tremendous caring spirit and

and Supporting Aging

we had ever traveled.

stepped up to the plate to make sure that

with Choices. Each

The agencies, fueled

health and human service needs were

quarter, our board of directors would

with United Way

met and families were on the road to self-

travel down life’s highway, finding out

dollars, also had a

sufficiency again.

how our United Way agencies provide

great year doing the

roadside assistance for emergencies or

hands-on work in our

$3,625,000 by more than $150,000,

accidents on life’s journey. Our United


bringing the grand total to more than

Way acted as a GPS, “Giving People

$4 million when gift in-kind resources

Support” for our community’s journey.

Together, we exceeded the goal of

of $228,000 are added. Your donation is

It is the commitment and support from

Reflecting back also makes me look ahead. This organization has made great strides

the lifeblood of the organization—the

our community that make us successful.

in the past towards the land of improved

means by which United Way provides the

This year was a true example of that giving

lives; I’m convinced United Way of Greater

services that improve lives.

spirit of the greater Kingsport community.

Kingsport is poised now, better than ever,

The campaign raised more than $4 million

to pave the road for an even more positive

to support programs and initiatives.

future. Thank you for being a part of our

Thank you for your contribution and for your commitment to LIVE UNITED, to GIVE, ADVOCATE, and VOLUNTEER.

Through United Way’s efforts, a hand

part of our future of improving lives in the

elevate the position of all. I don’t think

Greater Kingsport area.

there is a better way to give back! 2

past, and I invite you to continue to be a

can be extended to one, which in turn will


The Path Forward Helping Children and Youth Succeed

Ensuring Safety and Stability

• Big Brothers Big Sisters of East Tennessee, Community-Based & Site-Based Mentoring Program • Boy Scouts of America, Sequoyah Council, Youth Development Program • Boys and Girls Club of Greater Kingsport, Licensed Childcare Program, Building Successful Adults Program & Satellite Programs • Girl Scout Council of the Southern Appalachians, Youth Development Program & Outdoor Education Program • Girls Inc., Core Program & Outreach Program • Holston Children & Youth Services (Frontier Health), Student Assistance Program • Kingsport Child Development Center, Sliding Fee Scale/Income Based Childcare Program • Small Miracles Therapeutic Equestrian Center, Scholarship Program for Therapeutic Equine-Assisted Activities (TEAA) & Scholarship Program for Equine-Assisted Learning Positive Youth Development (EAL-PYD)

• 211–CONTACT CONCERN of Northeast Tennessee • American Red Cross of Northeast Tennessee, Emergency Services Program, Community and Social Services Program & Health and Safety Services Program • Bloomingdale Volunteer Fire Department, Medical First Responder Program • CASA for Kids, Court Appointed Special Advocates Program • Children’s Advocacy Center of Sullivan County, Counseling Program & Prevention Program • Friends in Need Health Center, Dental Services Program & Medical Services Program • Holston Counseling (Frontier Health), Substance Abuse Counseling Program & Crisis Response Services Program • Kingsport Lifesaving Crew, Emergency Medical, Rescue and Extrication Program • Legal Aid of East Tennessee, Kingsport Domestic Violence Legal Assistance Program • Link House, a program of Frontier Health • Mountain Region Speech & Hearing Center, Speech-Language Scholarship Program • Safe House, a program of Frontier Health • Salvation Army, Social Services Program & Emergency Shelter Program

Promoting Self-Sufficiency • Frontier Industries Vocational and Development Services Program • John R. Hay House, Brown Annex & Hosanna House • Hope House, Fresh Start & Restart Programs • Literacy Council of Kingsport, Tutoring Program Thumbs-up for Kingsport Child Development Center!

Supporting Aging with Choices • First Tennessee Human Resource Agency, Personal Support Services Program • Meals on Wheels of Kingsport, Meals on Wheels Program • Shepherd Center of Kingsport, Assistance to Older Adults Program

Donor Designations to Community Chests and Other United Ways Baileyton Community Chest Blountville Community Chest Fall Branch Community Chest Gray Community Chest Greater Indian Springs Community Chest Greater West Carter’s Valley Community Chest Mount Carmel Community Chest Piney Flats Community Chest, Inc. Sullivan South Area Community Chest Sulphur Springs Community Chest United Fund of Bluff City, Inc. United Way of Bristol TN-VA Inc. United Way of Elizabethton and Carter County United Way of Greene County United Way of Hawkins County, Inc. United Way of Mountain City-Johnson County United Way of Southwest VA, Inc. United Way of Unicoi County United Way of Washington County, TN United Way of Russell and Washington Counties, Inc. 3

Our Journey Community Impact Initiatives United Way of Greater Kingsport (UWGK) is engaged in supporting community impact initiatives that target specific identified needs in our four focus areas: Helping Children and Youth Succeed, Promoting Self-Sufficiency, Ensuring Safety and Stability and Supporting Aging with Choices. Evaluated by experienced community volunteers, initiatives are screened for their ability to bring about positive, sustainable change to the underlying cause of a problem.

Harvest of Hope community garden’s harvest represents cooperation and teamwork at its best.

In 2011, the Harvest of Hope

Zach Espeland constructed benches in

making sure all children have equal

and around the garden area. Produce

opportunities to succeed. With UWGK

from the garden was used by Kingsport’s

grant funds, the FRC was able to employ

Kitchen of Hope, Salvation Army and

two additional part-time staff who

Interfaith Hospitality Network.

will work to further reduce expulsions,

Community Garden provided fresh produce to the hungry and homeless in Kingsport. This collaborative project was an initiative of the Ensuring

United Way’s Helping Children and

suspensions, and referrals to alternative

Safety and Stability Vision Council’s

Youth Succeed Vision Council

school by 3% and increase daily

Food Security Initiative Team.

continued to support Kingsport

school attendance by 5%.

City School’s Family Resource In 2011, the Harvest of Hope: Growing with Kingsport community garden project sprouted from the efforts of the UWGK’s Safety and Stability Vision Council and their Food Security Initiative subcommittee. With a goal to combat

UWGK also explored solutions

Center (FRC) program. This

to other identified community

initiative strives to impact

needs including homelessness,

young people’s lives positively

adult dental care, networking and

by eliminating common barriers

collaboration opportunities, and

to academic achievement,

identifying and expanding services

meeting basic needs and

for our aging population.

hunger in Kingsport, community partners—including UWGK, First

In 2011, the UWGK produced a new campaign

Presbyterian Church, AARP, the City of

video featuring success stories of recipients of

the Kingsport and the Master Gardeners

program services such as the community garden.

of Northeast Tennessee—developed 24 raised beds, some of which were handicap accessible and child-friendly. Eagle Scout 4

This video is available for viewing at


Major Highlights for 2011 Astonishing, Amazing, Powerful: Volunteers The time and talents volunteers donated to the United Way and member agencies in 2011 are invaluable and immeasurable.

Funding Impact • Allocated $2.15M to member agency programs and community initiatives • Distributed approximately $945,184 to area Community Chests and United Ways • Convened Emergency Food and Shelter Local Board to allocate $59,319 for emergency food, shelter, rent/mortgage, and utility assistance in Sullivan County


During the 2011 Week of

city of Kingsport, including clean up at parks and playgrounds.

• Increased campaign goal over previous year’s goal by 3.6% or $125,000 for a goal of $3.625M • Met and exceeded campaign goal, raising $3.788M, including $228,632 in gift-in-kind media services for a new record of $4.016M raised • Produced new campaign video featuring success stories of recipients of program services and volunteer engagement. See the video by visiting • Continued to grow Young Leaders Society, Loyal Contributor and Leadership Giving membership

One of the most active volunteer sites was Small Miracles


Therapeutic Equestrian Center, where more than 100 volunteers

• Benefitted from 10,205 hours of service with an estimated value of $218,000 from community volunteers • Coordinated the 19th annual Week of Caring sponsored by Regions Bank. More than 900 volunteers completed 60 plus community service projects in the Greater Kingsport area • Young Leaders Society contributed 191 volunteer hours, performing five service projects for programs at United Way member agencies

Caring, an estimated 900 volunteers completed more than 60 community service projects, ranging from maintenance and building repairs to educational activities with youth. For the first time, public service projects were also completed in partnership with the

painted fences, constructed a new watering shed and installed electrical lines. Volunteers worked tirelessly from seed to sprout at the Harvest of Hope community garden, making it a truly successful example of collaborative partnerships. In addition, UWGK’s Young Leaders Society (below) contributed 191 volunteer hours at five projects during the year.

Community Impact

Young Leaders Society Membership is open to any young person between the ages of 18–40. In 2011, members worked on service projects for Girls Inc, the Literacy Council, and Week of Caring. To join, or for more information, contact the Director of Resource Development at 423-378-3409, ext. 13, or e-mail

• Vision Councils developed community outcomes and identified gaps in services available • Harvest of Hope Community Garden was launched as a collaborative pilot project to feed the homeless and hungry in Kingsport. Partners included AARP, the City of Kingsport, First Presbyterian Church, UT Extension Office and the Master Gardeners of East Tennessee • The Family Resource Center continued to be supported with UWGK funding two part-time assistants with a goal of increasing academic performance, and decreasing attendance and discipline referrals. • A Networking and Collaboration team explored life coaching models throughout Tennessee with a goal to identify and provide extended services to individuals and families in crisis

Internal Operations • Launched an improved website design. Visit the website at • Increased year-round communications by launching a monthly e-newsletter, UWGK social media sites on Facebook, Twitter and Linked In, as well as created a UWGK YouTube Channel showcasing our campaign video and other media



On Our Way

Statement of Financial Position

Assets Current Assets Cash and Cash Equivalents Accounts Receivable Pledges Receivable, Net Other Receivables

as of December 31, 2011 Unaudited* $

$ 2,980,462 5,684

Short Term Investments Other Current Assets Total Current Assets



Long Term Assets Fixed Assets, Net Endowment Fund Long Term Investments Total Long Term Assets Total Assets



Liabilities and Net Assets Current Liabilities Accounts Payable Accrued Expenses Custodian Accounts Agency Allocations Payable Total Current Liabilities



Net Assets Temporarily Restricted Assets Held by Others Board Designated Operating


945,184 135,235 1,152,545 542,177

Total Liabilities and Net Assets


976,232 5,101 4,593,240 31,920 135,235 1,152,545 1,319,701 5,912,941

20,255 13,304 945,184 2,159,056 3,137,799

2,775,142 $


Statement of Activities Revenue Campaign Revenue In-Kind Contributions Interest/Dividends Gain/(Loss) on Investments Other Revenue

For Year Ended December 31, 2011 Unaudited* YTD Budget $

2,719,533 237,503 43,323 (27,717) 44,846




$ $2,862,121

Expenditures Agency & Other Chest Allocations $ Campaign Expenses Employee Compensation Building Public Relations & Advertising Annual Meeting Dues and Subscriptions Insurance Office Supplies Postage and Delivery Printing and Reproduction Professional Fees Program Expense Telephone Depreciation & Amortization Other Expenses

2,150,716 93,142 370,758 20,313 151,944 3,073 41,254 6,058 5,694 3,572 635 16,867 16,084 3,035 11,618 18,951


Total Expenditures


Total Revenue

Excess Revenue (Expenditures)



2,562,100 228,500 44,735 26,786

2,055,000 93,800 394,944 20,327 160,000 4,100 41,800 6,700 7,700 5,900 500 16,500 12,700 4,250 9,500 28,400 2,862,121



*Copies of current audits are available at the United Way of Greater Kingsport office.

2011 Campaign Awards Thank you to the companies listed below whose employee campaigns earned awards for achieving levels of their full giving potential (based on monthly average payroll, number of employees, and Caring Gift Guide).

Award of Excellence (100% or more of full giving potential)

Gold Award

Bronze Award

(85 to 99% of full giving potential)

(25 to 59% of full giving potential)

Salvation Army

Advanced Home Care

American Red Cross of Northeast TN

Citizens Bank

Kingsport Area Chamber of Commerce

Bank of Tennessee

211–Contact Concern

Kingsport Child Development Center

Big Brothers Big Sisters of East Tennessee

Eastman Chemical Company

Literacy Council of Kingsport

Eastman Credit Union

Boys and Girls Club of Greater Kingsport

First Tennessee Bank

Small Miracles Therapeutic Equestrian Center

Frontier Health, Inc.

TEC Industrial, Inc.

(60 to 84% of full giving potential) First Broad Street United Methodist Church

Brock Services, Ltd.

Girls Inc. of Kingsport

TriSummit Bank

Jacobs Field Services

John R. Hay House, Inc.

United Way of Greater Kingsport

CASA for Kids, Inc.


BAE Systems

Silver Award


City of Kingsport Day & Zimmermann Edwards Tipton Witt Agency Indian Path Medical Center Mountain Region Speech and Hearing Toyota/Lexus of Kingsport, Inc.

The Road Ahead Community Outcomes Helping Children and Youth Succeed • Youth graduate from high school career and college ready. • Children and youth have food, shelter, clothing and basic healthcare needs met. • Children and youth believe in themselves and value others. • Children and youth develop the ability to make good choices.

Promoting Self Sufficiency

Week of Caring volunteers work at Small Miracles Therapeutic Equestrian Center.

UWGK Adds New Agency, Programs in 2011 The United Way of Greater Kingsport family welcomed several new additions in 2011, including one new agency and four programs. Funding for these new agencies and programs will begin in 2013. Interfaith Hospitality Network was approved as a new agency of UWGK, joining our 28 existing member agencies. IHN’s Family Self-Sufficiency program will enhance the lives of homeless in Northeast Tennessee and Southwest Virginia by providing families with children temporary shelter and assistance to become self-sufficient. The organization aligns well with UWGK’s mission to improve lives by addressing an identified gap in the need for expanded homeless shelter services for families.

• Individuals gain and sustain employment. Employers have access to an appropriately educated, accountable, and dependable workforce. • Individuals live in secure, safe, affordable housing. • Individuals develop fundamental life skills (e.g., reading, financial management) to be independent and productive in society and contribute to a stable family life. • Everyone travels safely and affordably within the community when and where they need to.

Ensuring Safety and Stability • All residents meet their basic needs in a safe environment. • Our community prepares for and effectively handles emergency situations that involve one family or the entire community. • Families in crisis can access services that create and sustain a healthy family unit. • Children and adults have healthy lifestyles. • Individuals access all of the healthcare services they need.

Three new programs administered by existing agencies were also added to the network of services funded by UWGK. Small Miracles Therapeutic

Supporting Aging with Choices

Equestrian Center will establish a Horses 4 Heroes program, offering

• As they age, seniors live in safe and appropriate settings. • Seniors’ basic needs are met. • The community is aware and seniors can access needed services. • Seniors’ physical and mental health needs are met. • Seniors live in a safe setting. • Seniors are able to engage in activities and/or opportunities which enrich their lives.

equine-assisted therapy for veterans to build relationship and independent living skills. Veterans are referred to the agency by the Veterans Administration Center in Mountain Home, Tennessee. The Children’s Advocacy Center’s Victim Services Program will, with United Way support, assist non-offending caregivers and the child victims of sexual or severe physical abuse. In addition, Mountain Region Speech and Hearing Center’s Hearing Aid Assistance Program will provide financial assistance to seniors in need of a hearing aid device.



2011 Board Of Directors Etta Clark, President

Pat Turner, Leadership Development Chair

Ron Bennett, Vice-President

Gary Tucker, Leadership Development Vice-Chair

Ted Fields, Secretary John Atkins, Treasurer/Finance Chair

Buddy Scott, Quality Chair Christine Hampton, Quality Vice-Chair

Ron Nussman, Assistant Treasurer/ Finance Vice-Chair 301 Louis Street, Suite 201 Kingsport, TN 37660

Tammye Taylor, Administration Committee Chair

Phone: (423) 378-3409

Jeff Hostetler, Administration Committee Vice-Chair

Fax: (423) 578-4059

Jack Bales, Audit Committee Chair

To pledge on-line or to get more

Tim Baylor, Audit Committee Vice-Chair

information, visit Click on the link to our Facebook page on our website

Martha Lawson, Communications Vice-Chair Hanneke Counts, Community Assessment/Planning Chair

Business Hours:

Doug Fabick, Community Assessment/Planning Vice-Chair

Summer Hours: Closed at 2 p.m. Fridays between Memorial Day and Labor Day.

Jane Henry, Community Investment Chair Eddie Simmers, Community Investment Vice-Chair Lori Jung, Human Resources Chair

Our Mission To improve lives by mobilizing the

Tom Segelhorst, Human Resources Vice-Chair

Danelle Glasscock, Executive Director Joe Fleming, Director of Finance

Monty McLaurin, Resource Development Chair

Amy Greear, Director of Community Impact and Communications

John Perdue, Resource Development Vice-Chair

Lori Miller, Resource Development Coordinator

Laurie Paulonis, Strategic Planning Chair

Lisa Adams, Communications Chair


Monday – Friday 8:00 a.m. – 4:30 p.m.

United Way of Greater Kingsport Staff

Gary Sproles, Strategic Planning Vice-Chair At-Large Members: Jubal Yennie Michelle Clark Beulah Ferguson Cameron Henri Van Dobbins John Campbell

Brenda Overbey, Office Manager Ann Rhem, Director of Resource Development Jill Salyers, Director of Community Assessment and Planning

2011 Advisory Council: Janette Blazier Greg Boehling Doris Bush Miles Burdine Jack Dempsey Betty DeVinney Charlie Floyd Jerry Greene Jim Harlan Richard Johnson Norris Sneed Fred Wallin Rick Witt

caring power of our community to address local health and human service needs effectively.

Our Vision To be a model of excellence in achieving community health and

Leave a lasting legacy in your community by remembering United Way of Greater Kingsport in your will or estate plan.

human service solutions.

Core Values Caring, Collaboration, Excellence,



2011 UWGK Annual Report  
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