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SCCMA OFFICE MANAGER’S LUNCHEON WEDNESDAY, AUGUST 27, 2008 (12:00 - 2:00 PM) COME JOIN US FOR LUNCH 700 EMPEY WAY, S.J., CA 95128

Harassment and Discrimination: the real issues in medical offices. This class goes beyond the legal requirement that larger companies (50+ employees) provide at least two hours of harassment and discrimination prevention training, every two years to managers. This isn't just about “sexual harassment,” but also encompasses harassment and discrimination based on age, race, religion, pregnancy, etc. It goes to the real issues in today’s workplace such as: multiple languages in the workplace, patient requests for certain “types” of care providers, blurring the line between friendly and inappropriate behaviors, and that is just a start!

Melissa Irwin, SPHR-CA Sr. Consultant/Training Specialist Melissa is a nationally-certified Senior Professional in Human Resources and earned a BS in Business Administration from CSUSacramento. She is versatile in her presentation and facilitation techniques, and is equally comfortable discussing employment regulations, as well as communication and leadership techniques, with both employees and key managers. Melissa has a generalist’s perspective of human resource management and works with business owners and managers, offering a broad spectrum of consulting services including: the auditing of current and desired practices; the identification of areas of exposure and opportunity; and the development, implementation, and ongoing support of sound employment policies and practices. Whether creating employment policies, conducting training, or providing one-on-one consulting, she takes pride in simplifying employment issues for business managers who may lack the time, desire, or expertise to address and resolve human resource issues on their own. Melissa authors many articles for publication and contributes to TPO’s eNews and eCompliance Updates. TOPICS TO BE DISCUSSED:    

State & Federal Anti-Discrimination Laws Definitions of Unlawful Harassment Descriptions & Examples of Unlawful Conduct Employer Obligations

 Company & Management Liability  Company Policy Procedures  The Internal Complaint Process  Responding to Complaints

Please “Fax Back” RSVP to Jean Boileau Cassetta, 408/289-1064, or jean@sccma.org ASAP.

Wednesday, August 27, 2008 Name(s): SCCMA Member’s Name:

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