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manufacturing fault, the warranty will usually offer repair or replacement during a specified period from the date of purchase, although as we said above, if the fault becomes apparent within the first six months you can return it to the retailer for a full refund or replacement. You rights under the warranty are dependent on the terms provided by the manufacturer, which can be as wide or restrictive as it likes. Some require the product to be returned to the seller; others may send prepaid packaging or provide a telephone contact number to discuss your options. All will require proof of purchase, so it’s important to keep your receipts – even if they’re sent via email. A small number of companies require the item to be returned in its original packaging, so be sure to keep this for expensive purchases such as PCs and laptops if you have the space available. It’s worth noting that although some manufacturers provide a two-year warranty, the contract is often made with the original buyer only. If you’ve bought a product second-hand, it’s possible that you won’t be covered should anything go wrong. Read the warranty statement included with the product, and note that you may need to follow some conditions if you ever want to invoke it. Most request that the buyer registers the warranty with the manufacturer by returning a supplied form by post, or by providing their details online or over the phone. In return, some manufacturers extend the warranty period by six- or 12 months. There may be other benefits, too. Some warranties will extend to any person in legal 76 MACWORLD • JANUARY 2017 MWJAN17.indd 76

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