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1/34 ARMORED BRIGADE COMBAT TEAM SOLDIER & FAMILY TOOLKIT

Volume 17 August 2013 Beyond the Yellow Ribbon Events 3

The intent of this toolkit is to provide you with available events, deals, resources, and important information. Please take a few minutes to glance at these resources and visit a few sites!

Free Tutoring 5 Camp Ripley Open House 6

RESOURCE SPOTLIGHT

Free School Supplies from Dollar Tree Talk to your local Family Assistance Coordinator or Family Readiness Support Assistant for more information.

Sleep with the Sharks 7 Family Assistance Centers 17

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TABLE OF CONTENTS HOME FRONT EVENTS AND DEALS……………………………………………………………….....3 FREE TUTORING..……..………………………………………………………………………………...5 CAMP RIPLEY OPEN HOUSE..……………..………………………………...…..…………..…........6 MN ZOO PEER TO PEER OVERNIGHTS..……….…………………………...…..…………..…........7 DEPLOYMENT RESOURCES……………………………………………………………..………….....8 VACATIONS & RETREATS………….………………………………………………………..………....9 ARMY / NATIONAL GUARD…………………………………………………………………………10 CARE PACKAGES / MAIL…………………………………………...…………….………………....10 CHILDREN………………………………………………………...…………………………………....10 COMMUNICATION…………………………………………………..…………………………….....11 COUNSELING SERVICES………………………………………………………...……………….…..11 COUNSELING / ADDICTIVE BEHAVIOR……………………………………….……………….…..12 CULTURAL RESOURCES…………………………………………………...……………………….…12 DEPLOYMENT……………………………………………………………...…………………….….....12 EDUCATION……………………………………………………………………………………………13 EMPLOYMENT ASSISTANCE……………………………………………………….…………………13 FAMILY SUPPORT AND ASSISTANCE…...……………………………………………..……………13 FINANCIAL ASSISTANCE AND CREDIT RESOURCES……………………………………………..14 HEALTH / MENTAL HEALTH…………………………………………………………………………..14 MEDICAL ASSISTANCE……………………………………………………………………………….15 LEGAL ASSISTANCE / ISSUES………………………………………………………………...……...15 MARRIAGE AND RELATIONSHIPS…………………………………………………………………..15 MORTGAGE OR RENT ASSISTANCE………………………………………………………………..15 PARENTS OF SOLDIERS……………………………………………………………………………….15 PET CARE…………………………………………………………………………………………….…16 SPOUSES & SIGNIFICANT OTHERS…………………………………………………………...….….16 STRESS MANAGEMENT……………………………………………………………………………….16 SUICIDE PREVENTION……………………………………………………………………………...…16 MISCELLANEOUS ……………………………………………………………………………………..16 FAMILY ASSISTANCE CENTER MAP………………………………………………………………...17

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HOME FRONT EVENTS & DEALS www.BeyondTheYellowRibbon.org

Check out the Beyond the Yellow Ribbon website and sign up for exclusive email updates on monthly local Beyond the Yellow Ribbon events and deals. Blue Star Museums When: Now thru Labor Day, Sep. 2, 2013 Where: Free admission for Servicemembers & their families at over 2,000 Museums across America About: The National Endowment for the Arts (NEA) welcomes military families and museums in your district to participate in the fourth year of the Blue Star Museums summer program. A collaboration among the NEA, Blue Star Families, the Department of Defense, and a record-breaking 2,000 museums across America, Blue Star Museums offers free admission to our nation's active duty military personnel and their families. KLM Shuttles, Inc. When: Available Now Where: St. Cloud area to Camp Ripley About: KLM Shuttles introduces The Ripley Rabbit, a daily shuttle service from the St. Cloud area to Camp Ripley. It is the intent of KLM Shuttles to provide safe and reliable transportation to and from Camp Ripley Training Center for employees who work similar shifts. There are a limited number of seats; reserve yours today and relax while you ride to and from work.

A Special Offer from the Lynx When: August 4, 6 p.m. Where: Target Center, Minneapolis About: Here is your exclusive opportunity to purchase discounted Minnesota Lynx tickets and pay no fees! Join us in honoring our Military heroes and save up to 25% on Sunday, August 4th for Lynx Military Night as the Lynx take on the Seattle Storm! Angeliques Bridal's 6th Annual Bridal Gown Giveaway When: August 4, 12 p.m. to 4 p.m. Where: Angelique's Bridal Salon, Blaine About: In the military and planning your wedding? Would you like to win a free bridal gown? Angelique's Bridal Salon is looking for military men, women or fiancees of those in the military to submit their love story for an opportunity to win a free bridal gown, free rental tuxedos, free flowers and many other great prizes.

Tickets to the Minnesota Vikings When: Aug. 9, 7 p.m.; deadline to Order: July 26, 2013 Where: Metrodome, Minneapolis About: The Minnesota Vikings have made 1000 tickets available to Minnesota Military Appreciation Fund (MMAF) grant recipients for their preseason game against the Houston Texans on Friday, August 9. More details at BTYR.org.

MACV Stand Down When: Aug. 6 and 7, 2013 Where: Boy Scout Base Camp, Bloomington About: Free services for veterans, including meals, clothing, legal assistance and much more.

Veteran's Rendezvous When: Aug. 3, 1 p.m. to 4:30 p.m. Where: St. Cloud VA Health Care System About: Welcoming veterans and their families to rendezvous for an afternoon of music, fun and to connect them with other veterans and introduce them to the St. Cloud VA and its programs.

Build a Burger for the Troops When: Aug. 12, 5 to 8 p.m. Where: White Bear Lake VFW About: Volunteers from Beyond the Yellow Ribbon Suburban Ramsey County are serving up hamburgers and chips for $5. Substitute fries for $1 extra.

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HOME FRONT EVENTS & DEALS www.BeyondTheYellowRibbon.org

Check out the Beyond the Yellow Ribbon website and sign up for exclusive email updates on monthly local Beyond the Yellow Ribbon events and deals. Veterans Job Fair and Military Benefits Expo When: Aug. 15, noon to 6:30 p.m. Where: Mercantile Building, Downtown Marshall About: For everyone that has served and their families, learn about veteran-friendly jobs, military benefits, retirement and plenty more. Attendees will also enjoy an exciting opening by the "Thunder Road" movie production team and a performance by The Walking Phoenixes, a Johnny Cash tribute band. 2013 Vessey Golf Tournament When: August 15, 2013 Where: Hastings Country Club About: Enjoy an afternoon of camaraderie and competition while supporting those who serve our country and their military families. Sponsorship includes an afternoon of golf, beverage, lunch and a silent auction. Minnesota Peer-to-Peer Overnight When: Aug. 23 to 24, 2013 Where: Minnesota Zoo, Apple Valley About: While spending the night at the zoo, military-connected youth ages 10 to 13 will learn how resilient animals can be while watching them from the tide pool at the zoo. Children will have the opportunity to go on behind the scenes tours, a resilience scavenger hunt using iPads and other fun activities. This overnight stay is being offered to provide military-connected youth with the opportunity for peer-to-peer support networking. Those planning to attend the free event should bring a sleeping bag and pillow. Tennis Clinic Fundraiser When: Aug. 24, 10 a.m. to 4 p.m. Where: National Sports Center, Blaine About: Fundraiser, offered at no cost, in the form of a tennis clinic for individuals of all ages and skill levels. Event includes free food, chair massage and a raffle and silent auction. Proceeds will benefit the Minnesota Military Family Foundation.

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3rd Annual Gold Star Family Weekend When: Aug. 23 to 25, 2013 Where: Camp Ripley About: Honoring military fallen heroes of all wars and their families. More details at BTYR.org Welcome Home Vietnam-era Veterans Parade at the Minnesota State Fair When: Aug. 27, 10:25 a.m. Where: Minnesota State Fairgrounds, St. Paul About: Vietnam-era veterans are invited to participate in this special recognition at the Minnesota State Fair. Register by July 31 to receive four free passes to the Fair. Hugo Hamburger Night When: Aug. 28, 5-8 p.m. Where: Hugo American Legion About: Held on the fourth Wednesday of each month, all proceeds go to support military members and their families. Build a burger for $6 and get it with chips, or upgrade to fries for $1. Families of deployed Servicemembers eat free. WWE SMACKDOWN Spectacular When: September 3, 7 p.m. Where: Target Center, Minneapolis About: WWE SMACKDOWN Spectacular televised event returns to Minneapolis for the first time in over a year! See your favorite WWE superstars in action including Sheamus, Randy Orton, Alberto Del Rio, Dolph Ziggler, Team Hell No, The Shield, The Miz, Kaitlyn and more.


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DEPLOYMENT RESOURCES WWW.MNVETERANSCOALITION.COM BOOK RECOMMENDATIONS  Recommendations for Children (PDF) www.cfs.purdue.edu/MFRI/resources/public/book_resources_for_children.pdf  Recommendations for Teens and Young Adults (PDF) www.cfs.purdue.edu/MFRI/resources/public/ book_resources_for_teens.pdf  Recommendations for Adults and Families (PDF) www.cfs.purdue.edu/MFRI/resources/public/book_resources_for_adults.pdf  Recommendations for Educators (PDF) www.cfs.purdue.edu/MFRI/resources/public/book_resources_for_educators.pdf POST-DEPLOYMENT AND REINTEGRATION RESOURCES  After Deployment Wellness Resources: www.afterdeployment.org  www.aacap.org/cs/root/facts_for_families/coming_home_adjustments_for_military_families  Military OneSource: www.militaryonesource.mil  Becoming a Couple Again: The Courage to Care: www.usuhs.mil/psy/RFSMC.pdf  Concerned Significant Others Article: www.afterdeployment.org/sites/default/files/pdfs/library/ eLibrary_COS.pdf  Real Warriors, Real Battles: www.realwarriors.net/active/afterdeployment/familylife.php  Operation Healthy Reunions: www.nmha.org/reunions/resources.cfm  Department of Veterans Affairs: PTSD Center: www.ptsd.va.gov  National Veterans Foundation: www.nvf.org  Wounded Warrior Project: www.woundedwarriorproject.org  Adapt Parenting Program, U of MN: www.cehd.umn.edu/fsos/adapt  University of Minnesota Extension- Parenting Education Resource: www.extension.umn.edu/FamilyRelations/components/militaryfamilies.html  Homefront and Deployed Parent: Reunion Checklists: www.militaryhomefront.dod.mil IF YOU ARE EXPERIENCING COMBAT STRESS, PTSD OR OTHER STRESS RELATED ISSUES: Take your stress related symptoms seriously and contact your:  Chain of Command - Team leaders, squad leaders, platoon sergeants/leaders, first sergeants, company/battalion/brigade commanders, command sergeants major  Chaplains – Battalion or Brigade Chaplains or local place of worship  Fellow Soldiers - Talk to your friends about your feelings. Oftentimes they are a reality check  Military Family Life Consultants  Military One Source Call 1-800-342-9647, or visit the Web site  TRICARE Counseling - Spouses can go for free. Service members can often share a family member's appointment for marriage counseling  Veterans Administration - or Veterans Centers.  Army Substance Abuse Program - Especially helpful if the Soldier or family member has a problem with alcohol or drugs  Primary Care Managers - Many family practice physicians, physician assistants and nurse practitioners are quite comfortable treating depression and sleep problems  Community Mental Health Service - They usually have at least one psychiatrist and a variable number of psychologists and social workers on staff as well as behavioral health technicians

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ONGOING RESOURCES & DEALS INTERNATIONAL AND NATIONAL VACATION DISCOUNTS www.afvclub.com LOCAL MINNESOTA SUMMER R&R:  Free & Reduced Stays at Leech Lake Resort: www.andersonsleech-lake.com 15% military discount to all current Servicemembers and up to a free week stay for all Servicemembers within a year of their return from deployment overseas. They offer fully equipped lake homes (whirlpool tubs, fireplaces, Cable TV, wireless internet, fully equipped kitchens) to daily planned children's activities to excellent fishing. See their website for more information.

 Veterans on the Lake Resort: Where: 161 Fernberg Road, Ely, MN 55731 Toll free at 1-800-777 7538. http://www.veteransonthelakeresort.com/ A barrier-free full service resort for veterans and their families. In conjunction with the US Forest Service and the provisions of the Boundary Waters Canoe Wilderness, Enjoy lake view cabins in Northern Minnesota, inside the Superior National Forest area.

STRONG BONDS: COUPLE AND SINGLE SOLDIER RETREATS

The Minnesota National Guard Chaplain’s Office is offering you a truly outstanding program. Strong Bonds offers a fresh approach. It is basic and straightforward. Strong Bonds begins with teaching effective communication skills, addresses problem resolution strategies that work, reveals how to discover the hidden issues in every relationship, and then moves into caring, fun, and friendship. In addition to the couples retreats the Single Soldier program is designed to help you establish relationship goals and gain essential skills to help you make a good choice prior to picking a partner for life.

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ONGOING RESOURCES & DEALS ARMY / NATIONAL GUARD

www.minnesotanationalguard.com www.theredbulls.net www.defense.gov www.armyonesource.com www.militaryonesource.mil www.jointservicessupport.org

CARE PACKAGES / MAIL www.usps.com/shippingdates/welcome.htm www.operationgratitude.com

CHILDREN www.mdva.state.mn.us/child www.mnchildcare.org www.ausa.org/family www.guardfamilyyouth.org www.operationwearehere.com/Children.html MN MilitaryTeen Summit and Newsletter: www.btyr.org/teen-panel Minnesota Parents Know: www.parentsknow.state.mn.us After Deployment Adaptive Parenting Tools, U of MN, www.cehd.umn.edu/fsos/adapt Military Kids Toolkit: www.militaryfamilly.org/publications/kids-toolkit Military Child Education Coalition: www.militarychild.org Grants to Help Pay for Activities for Children of Deployed Soldiers: Website: www.OurMilitaryKids.org $500 after school activity grant for youth ages 3 – 18 during a deployment. Our Military Kids can also help fund scouting, driver’s education, camps, and more. Military & Family Life Consultant: Darlene Wetterstrom 651-212-0943 Provides assistance in a variety of areas, including guidance on reintegration with children following deployment. Websites specific to Military Children and Families: www.militarychild.org www.militaryhomefront.dod.mil

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ONGOING RESOURCES & DEALS COMMUNICATION www.skype.com www.magicjack.com www.google.com/voice www.yahoomessenger.com COUNSELING SERVICES Military One Source: 1-800-342-9647 http://www.militaryonesource.mil.

Military OneSource offers non-medical counseling services online, via telephone, or face to face. Eligible individuals may receive up to 12 sessions of non-medical counseling addressing issues requiring short-term attention, including everyday stressors, deployment and reintegration concerns, relationships, parenting, grief and loss, and marital problems as well as assistance with financial management, taxes, career services, health and wellness, and much more. This personalized support is available 24/7 no matter where you live or serve. Contact Military OneSource toll free at 1-800-342-9647 to get connected to counseling. Also visit online at www.militaryonesource.mil for more information. Veterans Linkage Line: 1-888-LinkVet (546-5838) www.minnesotaveteran.org They will provide assistance connecting soldiers and families to necessary resources to obtain help with crisis counseling, veteran’s benefits, healthcare, education, and reintegration. Available 24 hours day, 7 days a week. VA OIF/OEF Program & Hotline: 612-467-3757 *Available 7am-5pm, Monday through Friday. Connects OIF/OEF Veterans with local resources. When calling the number, press 2 to be connected to crisis center.

VA Regional Office OIF/OEF Coordinator: Duane Kamp 612-970-5249 Provides assistance with VA Benefits - available Monday through Friday. Lutheran Social Services (LSS) Counseling and Family Resources of MN: 1.888.881.8261 www.lssmn.org Director coordinating counselors for units around MN: Debra Schloer 612-879-5317 Available Monday through Friday and has a 24 hour crisis line. *Support for individuals and families, assistance for couples, and helps for children *Specialized Financial Counseling: Money problems can create other problems. LSS offers budget, debt management, and bankruptcy counseling so that people can regain control of their finances. Catholic Charities of Minneapolis and St. Paul: 612-664-8500 Assist in a large variety of problems and needs, including counseling and financial support.

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ONGOING RESOURCES & DEALS COUNSELING SERVICES CONTINUED…  MN Guard Sexual Assault Response Coordinator (SARC): Call 24 hour line at 651-282-4078  Statewide Domestic Abuse Hotline at the House of Peace: 1-866-223-1111 Offers temporary shelter for women and children leaving domestic abuse situations. *Available 24/7. COUNSELING / ADDICTIVE BEHAVIOR  Drug Abuse Hotline: 1-800-437-8422 *Available 24 hours day, 7 days a week  Drug Information, Treatment and Referral Hotline: 1-800-662-4357 Provides support for people dealing with drug addictions. *Available 24 hours day, 7 days a week  National Council on Problem Gambling: 1-800-522-4700: www.ncpgambling.org Confidential hotline for people struggling with gambling, Helps connect people to resources to help them fight their gambling addiction. *Available 24 hours day, 7 days a week CULTURAL RESOURCES  The World Fact Book: https://www.cia.gov/library/publications/the-world-factbook/  Culture Gram: www.militaryonesource.mil o Free access through the DoD MWR Library Tab on the side of page. DEPLOYMENT  Focus on Family: Know Before you Go: www.defense.gov/home/ features/2010/0610_knowbefore  www.ausa.org/resources/familyprograms/Pages/default.aspx  www.operationwearehere.com/MilitaryLifeDeployment.html  www.afterdeployment.org

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ONGOING RESOURCES & DEALS EDUCATION Scholarship and programs: www.education4military.com Spouse Career Center: www.militaryonesource.mil Military Child Education Coalition: www.militarychild.org Service Members Education/GI Bill: www.gibill.va.gov EMPLOYMENT ASSISTANCE Transition Assistance Advisor:

Provides assistance to soldiers seeking employment and help in accessing Veterans Affairs benefits and health care services such as TRICARE from active duty and when you return. They also assist with dental care programs, insurance information such as SGLI and TSGLI, rehabilitative care, and help with disability claims. Available Monday through Friday Contact Vince Hokkanen: vincent.hokkanen@us.army.mil or 651-282-4234 Office: Cottage Grove Armory: 8180 Belden Blvd, Cottage Grove, MN 55016 Minnesota Department of Employment and Economic Development: Work Force Centers: www.positivelyminnesota.com/JobSeekers/WorkForce_Centers www.positivelyminnesota.com Family Medical Leave Act: www.dol.gov/whd/fmla

Jobs for Veterans Program: Career Counselor and Employment Specialist Lisa Nabbefeld: 612.752.8408 Provides assistance to soldiers seeking employment. *Available Monday through Friday Employer Support of the Guard and Reserve (ESGR): www.esgr.org What: ESGR exists to maintain employer support for Guard and Reserve service by recognizing outstanding support, increasing awareness of the law, and resolving conflict through mediation. Their vision is to Develop and promote a culture in which all American employers support and value the military service of their employees. Service members are encouraged to follow “best practices” to keeping their employers aware of their service commitments. FAMILY SUPPORT AND ASSISTANCE

State Specific Family Support:Minnesota Army National Guard State Family Programs Office: 651-268-8200. The MN Army National Guard has ten different Family Assistance Centers (FAC’s) located throughout the state. Call the FAC nearest to you for assistance or access to information regarding the many programs available to soldiers, family members, children and couples. *See FAC Map at the back of toolkit Military Family Care Initiative: www.militaryfamilies.state.mn.us Coordinates free assistance for MN soldiers and families in a variety of ways. Examples include: wood chopping, cleaning gutters, wedding or baby showers, handyman (minor home repairs) etc…

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ONGOING RESOURCES & DEALS FINANCIAL ASSISTANCE AND CREDIT RESOURCES  Dave Ramsey’s Financial Peace University: http://www.daveramsey.com/military/home or https://fpuonline.daveramsey.com  Military Debt Relief: (National) www.militarydebtrelief.org Provides direction for people with large credit card, school loan, tax, or other debt. List your debt types, estimate your total debt, and get a free quote to see how much you can save on monthly payments.  Potential Mortgage Relief (National): www.makingHomeAffordable.gov This is a website to help consumers find out if they are eligible to reduce their monthly mortgage payment as part of the "Making Home Affordable" program.  Free Credit Report: Go to http://ww.annualcreditreport.com By law, everyone is entitled to one free credit report a year.  Improve your Credit: http://www.optoutprescreen.com Sign up to be put on the national do not call list for credit and insurance solicitations. Signing up can help raise your FICO score.  Energy Assistance Program: www.commerce.state.mn.us Get connected to the program in your area, call 1-800-657-3710  Minnesota Military Family Foundation: Leave a voicemail at 763-544-2255 or email info@minnesotamilitaryfamilyfoundation.org for help. Their mission is to seek funds to financially support deployed Minnesota military HEALTH / MENTAL HEALTH  TriCare: Military Health Care Program: www.tricare.mil  Telephonic Counseling 24/7 and other resources www.militaryonesource.mil  Military Pathways: Free Mental Health Screening: www.militarymentalhealth.org  Exceptional Family member Program: Special services for disabilities: www.armyonesource  Complimentary Health Care Services: www.nwhealth.edu Northwestern Health Sciences University and the Adler Graduate School have combined to provide a new complimentary health care service program available to all military personnel and their families. Chiropractic health care services, Oriental medicine, psychological therapy, family counseling, acupuncture, and massage therapy are available to all Servicemembers and their immediate family. Senior interns supervised by faculty clinicians provide services.

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ONGOING RESOURCES & DEALS MEDICAL ASSISTANCE  VA OIF/OEF Medical Outreach Coordinator: Dianne Peterson 612-467-5087  VA Medical Center Minneapolis: Troy Perdue troy.perdue@va.gov 612-467-1514  VA Medical Center St. Cloud: Mike Mynczywor (pronounced “minz-war”) 320-255-6480 ext. 6453  VA Medical Center Fargo: Deb Kunkel 701-232-3241 ext. 93787  VA Medical Center Sioux Falls: Elizabeth Flinn 605-335-3230 ext. 96983 LEGAL ASSISTANCE / ISSUES  Legal Assistance – ***Refer to your Family Assistance Center  www.minnesotanationalguard.org/soldiers_and_airmen/legal.php  ww.military.com/benefits/content/military-legal-matters  MN Assistance Council for Veterans will refer to legal aid: Metro area: 612-726-1327 Duluth: 218-722-8763 Mankato: 507-345-8258 MARRIAGE AND RELATIONSHIPS  Strong Bonds: Marriage Retreats: www.strongbonds.org  www.militaryonesource.com  www.5lovelanguages.com MORTGAGE OR RENT ASSISTANCE  Rent or Mortgage Assistance - MN Assistance Council for Veterans: Website: www.mac-v.org or 612-726-1327 If you fear you may be unable to pay your rent or mortgage, call the MN Assistance Council for Veterans. They provide rental assistance and mortgage assistance for veterans in danger of becoming homeless. They cannot make backdated payments on mortgage or rent, so contact them as soon as you see a potential problem. They will also refer you for additional help you may need.

PARENTS OF SOLDIERS  www.bluestarmoms.org  www.operationwearehere.com/Parents.html  www.militaryfamily.org

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ONGOING RESOURCES & DEALS PET CARE  www.netpets.org/militarypet/foster.php (recognized by the U.S. Department of Defense)  www.guardianangelsforsoldierspet.org SPOUSES & SIGNIFICANT OTHERS  Spouses and Significant Others: www.militarysos.com  Military Spouse Magazine: www.milspouse.com  Military Wives and Women in Uniform: www.cinchouse.com  www.nationalmilitaryspousenetwork.org  www.armymwr.com/recleisure/promotions/spousesresources.aspx  www.militaryhomefront.dod.mil STRESS MANAGEMENT  www.hooah4health.com  www.militaryonesource.mil  www.defense.gov/specials/stressawareness SUICIDE PREVENTION  Suicide Prevention Lifeline (soldier specific): 1-800-273-TALK (8255) Provides the following support to anyone interested in suicide prevention, treatment, and service referrals ***Services are free and confidential. - Dealing with suicidal thoughts, feelings of hopelessness or extreme sadness - Concerned about a loved one who may be experiencing these feelings - Experiencing abuse or violence, Economic problems, Post-disaster needs, Homelessness issues, Substance abuse/addiction, Physical illness, Loneliness, Relationship problems, Family problems. The hotline is staffed by trained counselors and can refer to support services that can help you. *Available 24 hours day, 7 days a week MISC…  Firewood - Free Firewood for Families of Deployed Minnesota Service Members The Adjutant General for the State of Minnesota has authorized the availability of firewood from the Camp Ripley for families of all Minnesota Service Members that are currently deployed (including pre-deployment and post-deployment). Families are entitled to 2 full cords of wood per year. Contact Mrs. Tami Klucas from the Family Assistance Center at 320-616-3117. This is an ongoing offer.

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August 2013 1/34 ABCT Soldier Family Toolkit  

The 1/34 ABCT SFTK provides an overview of resources available to both Soldiers and their family members.