Winston-Salem Dash
2010-2011 COMMUNITY REPORT
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2010-2011 COMMUNITY REPORT
LETTER FROM THE PRESIDENT To the People of Winston-Salem and Forsyth County:
As President of the Winston-Salem Dash, I was excited to pick up a copy of the Winston-Salem Journal late last summer and read a favorable front-page story about the Dash’s first season in our new home at BB&T Ballpark. A box titled “Winning Season,” pointed out that the ballpark itself had been chosen as Best New Stadium in America; that the Dash had the highest average attendance in our league; and that our players, who won the hearts of local fans this year, led the league in almost every offensive category while compiling the best overall win-loss record. The ultimate satisfaction from our first season at BB&T Ballpark came when we read a quote from a fan, who said, “I got my money’s worth every time I came here. It is hard to say what has drawn people here, the winning or the ballpark. So I think it’s a combination.” There is another quote I like from a season ticket holder who stopped me at an event and said, “I know you are proud of your ballpark, but you should be just as proud of your employees. They are great. They look after us and make us all feel like family.” At the Dash, we believe that our customer service efforts have just begun when fans buy tickets and enter BB&T Ballpark. After that,
it becomes the experience. As the fan in the newspaper indicated, we go the extra mile to give Dash fans their money’s worth. We know that when we do, fans will come back, bringing their friends, family and neighbors with them to share in the Dash experience.
70 percent of the subcontractors were from Winston-Salem and elsewhere in the Piedmont Triad, and more than 90 percent were from North Carolina). Last April, the Dash, along with our food service subcontractor, created 345 full- and part-time jobs.
Every single person on our payroll understands that he or she is an important part of our customer service team – the guys who hawk the dollar bags of peanuts that everyone can afford and the fellow who meticulously prepares each cup of the world’s best homemade lemonade. I’m particularly proud of Sarah, “Hammer,” “Ben Ten” and the other enthusiastic young people who provided between-inning entertainment. I’m equally proud of the ushers who greeted fans, memorized their names and had towels close by when drinks were spilled.
On behalf of Winston-Salem Dash players, coaching staff, management and team owners, I thank the people of Winston-Salem for their warm welcome and enthusiastic support during our inaugural season at BB&T Ballpark. I hope you find the information in this community report interesting and informative. We look forward to seeing you again soon during this season. Let’s play ball!
I’m also pleased to report the highly positive economic impact that the Dash had on the Winston-Salem community. Our team’s owners invested $22 million in private funding toward construction of BB&T Ballpark, which cost $48.7 million and is owned by the City of Winston-Salem. Local contractors and subcontractors were used as much as possible during construction of the ballpark (nearly
Geoff Lassiter PRESIDENT
Winston-Salem Dash
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WINSTON-SALEM DASH
DASH IN THE COMMUNITY During our inaugural season at BB&T Ballpark, the Dash provided support for more than 100 local nonprofit organizations. Following are brief descriptions of a sampling of the dozens of events that took place inside BB&T Ballpark during 2010 in support of nonprofit groups:
Second Harvest Food Bank Although the teams don’t play each other on the baseball field, last summer the Dash challenged our neighboring Greensboro Grasshoppers to a food drive to benefit the Second Harvest Food Bank of Northwest North Carolina. Together, the Dash and Grasshoppers collected more than 9,500 canned food items to help those in need in 18 counties.
Home Run for Life On several other occasions during last season, the Dash executed a heartwarming promotion called Home Run for Life in conjunction with Wake Forest Baptist Health to honor children who have shown exceptional spirit and strength while battling serious illness. After the end of the second inning, children, along with their families and doctors who treated them, were recognized on the field, received a standing ovation and were named honorary players for the day.
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Boy Scouts of America
MVP Program
While the Dash was out of town on July 31, BB&T Ballpark hosted hundreds of Boy Scouts, volunteers and family members to help celebrate the 100th Anniversary of the Boy Scouts of America’s founding. The event was the largest scouting party in the history of the Old Hickory Council, which encompasses eight counties throughout the area.
The Dash MVP Program is an enormously successful incentive-based learning program for elementary school children in the area. Eighty schools from eight counties in the Piedmont Triad participated in the program, which rewarded students for reaching specific learning goals set by their teachers. More than 43,000 students participated in the program.
Brenner Children’s Hospital
Partnership with Winston-Salem Police Department & Drug-Free NC
As part of the Dash’s ongoing efforts to give back to the Winston-Salem community, The Dash was particularly enthusiastic about the team initiated a commemorative brick collaborating with the Winston-Salem Police program to benefit Brenner Children’s Department and “Drug-Free NC.” As part Hospital. Fans had the opportunity to of this partnership, the team distributed Dash purchase bricks with personalized messages on tickets to underprivileged youth and promoted them that were laid in the plaza at the main the Winston-Salem Police Department’s entrance of BB&T Ballpark. “Parent-Kid Challenge.”
2010-2011 COMMUNITY REPORT
The UPS Store – Toys for Tots
Honorary Coaches Award
On September 8, the Dash partnered with the UPS Store and the Toys for Tots Literacy Program to help combat childhood illiteracy. Donations were collected at the BB&T Ballpark gates that night to help put books into the hands of the region’s most economically disadvantaged children.
Early in the 2010 season, the team announced the annual “Winston-Salem Dash Honorary Coaches Award” to be presented each year at the beginning of the season to a citizen of Winston-Salem and its surrounding communities who has made a lasting impact on the community through his or her involvement in athletics. The first award was awarded to the late Clarence “Big House” Gaines, head basketball coach at WinstonSalem State University from 1946-1993.
Habitat for Humanity On July 10, the Dash and Lowe’s Companies, Inc. teamed up with Habitat for Humanity of Forsyth County to participate in a Habitat Wall Build. Lowe’s employees, Dash players and staff, and team mascot Bolt helped prebuild walls that were used at various Habitat construction sites.
BB&T Ballpark served as host site to several other community events during 2010, including the Winston-Salem Chamber of Commerce Business After Hours, the Negro League Stamp Unveiling, Boy and Girl Scout Sleepovers and special family night movie showings on the big screen. The Dash also honored members of the United States military at a pre-July 4 celebration at the ballpark on July 2.
GIVING BACK TO THE COMMUNITY The Dash worked with more than 100 community organizations and outreach events during 2010. We would like to thank the following organizations for partnering with the Dash Amarr United Way Fundraising Campaign American Red Cross Andy Burton Memorial Golf Tournament Athena’s Run for GYN Cancers Auction benefitting Dr. Robyn Hakanson’s Nepal Trip Authoring Action BB&T Capital Markets, Corporate Banking Blue Rhino Brenner Children’s Hospital CareNet Counseling Carolina Donor Services Child Enrichment Preschool Children’s Home Benefit Golf Tournament Church of the Living God Delivering Equal Access to Care (DEAC) Fall Festival/Make-A-Wish Foundation Family Promise of Forsyth County First Presbyterian Church Forbush Elementary School Forsyth County - Dept of Social Services Forsyth County Fire and Rescue Association Forsyth Medical Center/United Way Grayson County Boys Baseball All-Star Team Habitat for Humanity Hospice & Palliative Care Center Jackie Johnson Blood & Bone Marrow Drive
JDRF Classic Jesse’s Ride Kernersville Elementary School Lady Lightning Fastpitch Lawsonville Elementary School Lorraine Green Lee Memorial Foundation, Inc. Mcleansville Lions Club Messiah Moravian Preschool NC Foundation for Nursing NC Sheriff’s Association NC Young Soccer Association Next Step Ministries, Inc. North Iredell Middle School Northwest Child Development Centers, Inc. Outreach Alliance for Babies, Inc. Partners in Education - North Davidson High School Patriot Guard Riders Pleasant Union Baptist Church Positive Wellness Alliance Project HOPE Putters for Prostate Quakertown (PA) Youth Baseball Association Reagan High School Athletic Booster Club Red Cross Richard Tilley Sr.Youth Athletic Foundation Riverwood Therapeutic Riding Center
Ronald McDonald House Salem College Salvation Army Second Harvest Food Bank Special Olympics - Forsyth County Springfield Friends Meeting/Seekers Class St. John’s Lutheran Church and School Susan G. Komen Race for the Cure The Crimestopper’s Program The Downtown School The Dragonfly House Children’s Advocacy Center Toys for Tots Triad Baptist Christian Academy Union Baptist Church United Way Wake Forest Baptist Health West Davidson High School Winston Salem Cardiology Winston Salem Junior League Winston-Salem Twin City Host Lions Club Winston-Salem/Forsyth County Schools Women Orthopaedist Global Outreach (WOGO) Woodland Baptist Christian School WSFCS Music Education Staff
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WINSTON-SALEM DASH
OUR INAUGURAL SEASON AT BB&T BALLPARK Baseball has a rich history in this community, dating to several years before “Winston” and “Salem” became one. As Dan Collins wrote in the Winston-Salem Journal last summer, “Baseball fans in Winston-Salem have never had it so good.” The line was in reference to both the quality of the team on the field and the experience that fans had at BB&T Ballpark all season long. Opening Day at BB&T Ballpark on April 13 kicked off with a lunchtime pep rally with Bolt and Dash players and coaches to welcome the Dash to downtown Winston-Salem. The opening celebration continued all week long and culminated on Saturday, April 17, with “Community Day at BB&T Ballpark,” giving fans who had not yet had the opportunity to come to a game a chance to get their first look at the new stadium. Throughout the inaugural season, the Dash played an entertaining and winning brand of baseball, achieving the best regular season record in the Carolina League and sending two 2010 team members to the major leagues. The greater success, however, came off the field and was felt throughout the community. The Dash led all 30 Advanced Class-A minor league teams in average and total attendance, drawing 312,313 fans to BB&T Ballpark during the regular season. This mark broke the previous Winston-Salem baseball attendance record by nearly 100,000 fans. Downtown Winston-Salem benefitted from the thousands of people who attended games throughout the season. More than 40 6
percent of the team’s season ticket holders were from outside the city of Winston-Salem, meaning that a large number of people visited downtown and were exposed to the different businesses and attractions. These people might have otherwise spent their money somewhere else if not for the Dash.
• Finished 11th out of 62 playoff teams in average attendance (top fifth in all of Minor League Baseball) • Average attendance at Minor League playoff games was 2,395 – the Dash drew an average crowd of 3,669 during the playoffs • Of teams that hosted four or more playoff games, the Dash was fifth in average attendance • Finished 3rd in average attendance among all 42 Single-A or shortseason teams that made the playoffs • When looking at league average attendance, only the AAA Pacific Coast League and the AA Eastern League finished with bigger average crowds than the Dash Both inside and outside the gates of BB&T Ballpark, the Dash supported more than 100 local nonprofit groups, including Brenner Children’s Hospital, Habitat for Humanity and Boy Scouts. Additional information about our work with nonprofit groups is shared on pages four and five of this report.
2010-2011 COMMUNITY REPORT
RECOGNIZING OUR TEAM’S SUCCESS The Winston-Salem Dash received numerous honors because of our highly successful 2010 including:
• Advanced Class-A Attendance Leader • Ballpark of the Year (BaseballParks.com) • Organization of the Year (Ballpark Digest) • Carolina League Executive of the Year (won by Ryan Manuel) • Carolina League Manager of the Year (won by Joe McEwing) • Carolina League’s nominee for the Larry MacPhail Minor League Baseball Marketing Award • Best Sports & Recreation Project (Southeast Construction magazine) • Two Winston-Salem Journal Reader’s Choice Awards:
Best Local Sports Team
Best Family Entertainment
On the field the Dash finished the regular season 81-58 – the best record in the Carolina League and among the top ten in all of minor league baseball. The team won both the first and second half Southern Division titles and made it all the way to the Mills Cup Championship series before losing to a hot Potomac team.
The Dash held its own in the pitching department as well, finishing in the top half of the league in fewest runs allowed (640) while giving up the fewest number of home runs (64). Two pitchers (Chris Sale, Gregory Infante) began their seasons with the Dash and finished 2010 pitching in the major leagues for the Chicago White Sox.
Offensively, the Dash was as potent as any team across minor league baseball. WinstonSalem hit .288 as a team in 2010, the sixth best average among the 120 full-season minor league teams. The Dash finished first in the Carolina League in runs scored (738), hits (1,384), home runs (112), slugging percentage (.435), and on-base percentage (.350).
The success of the team led to many individuals being recognized for their outstanding performances throughout the season. The Dash led the league in mid-season and post-season All-Stars. A Winston-Salem and Carolina League record seven players were named to the mid-season Carolina League AllStar team (Eduardo Escobar, Jon Gilmore,
Justin Greene, Nevin Griffith, Gregory Infante, Seth Loman, and Brandon Short). The Dash also placed a league-best four players on the post-season All-Star team (Escobar, Gilmore, Greene, and Short). Manager Joe McEwing was honored as the Carolina League “Manager of the Year” for the second consecutive season. He joined Burlington’s Buddy Bates (1947 and 1948) as the only managers in Carolina League history to ever win the award in back-to-back seasons. McEwing also joined former manager Bill Slack as the only Winston-Salem skippers to win the award multiple times.
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WINSTON-SALEM DASH
BY THE NUMBERS 2010 Attendance 2008
169,963
2009
2,575
1
57,665
901
1
2010
19
312,313
Total Attendance
Overflow Sellouts
4,593
Fans Per Game
* Winston-Salem Professional Baseball Previous Attendance Record: 223,507 in 1947
2010 Ticket Purchasers From within Forsyth County
From outside of Forsyth County
57%
• 8% Davidson • 8% Davie
43%
• 5% Stokes • 5% Surry • 4% Guilford • 3% Yadkin • 10% from outside the Triad
2010 Ballpark & Team Employment Full Time
30
Seasonal
180
Foodservice
135
Total
345
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2010-2011 COMMUNITY REPORT
Sources of financing for the city owned BB&T Ballpark Public Funds
$ 26,700,000
54.8%
22,000,000
45.2%
$ 48,700,000
100.0%
Private Funds Total
2010 Financial Information GROSS BALLPARK REVENUES Tickets and Sponsorship
$
6,494,856 1,570,827
Concessions and Souvenirs
217,576
Other Total Gross Revenues
$
8,283,259
2010 Capital Investment by Winston-Salem Dash into the ballpark (owned by City of Winston-Salem): $108,000
2010 PAYMENTS TO CITY / COUNTY Ticket Surcharge to City
$
350,000
Property Taxes to City/County
344,700
Lease Payments to City
848,526
Total Payments
$ 1,543,226
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WINSTON-SALEM DASH
WHAT’S IN STORE THIS SEASON? Does reading about the 2010 season make you thirsty for more? The Dash opened WinstonSalem’s 67th season of professional baseball on April 8 with an away game at Kinston. The Dash returned to BB&T Ballpark for the first home stand with an opening game against Kinston on April 15 at 7 p.m.
Fourth of July fireworks, Thirsty Thursdays, and summer-long entertainment highlight the promotional schedule for the 2011 season of Winston-Salem Dash baseball at BB&T Ballpark. Fireworks will follow every Friday home game.
The 2011 season at BB&T Ballpark promises to be another exciting one for the Dash and the entire Winston-Salem community. The Dash is bringing back all of our fans’ favorite things from last season and making plenty of additions to improve the fan experience at BB&T Ballpark in 2011.
The Best in Entertainment
Extra Fun
Friends & Family Nights
In addition to an even better Dash Pack, we are bringing back all the favorite games and skits from 2010 and adding a few more that are sure to become crowd-pleasers. The best fireworks show in town will follow every Friday home game and kids can run the bases after every weekend game.
On two special nights this season, BB&T Ballpark will host a pair of special entertainment acts for fans to enjoy while they cheer on the Dash. On May 21, BirdZerk! will treat fans to a night of quirky fun while on August 27, the Zooperstars! will make their return to Winston-Salem.
The Dash’s most popular ticket promotion is back for 2011 with Friends & Family Night. For less than $30, fans that purchase this package will get four tickets to a game, four Dash baseball hats, and food for the whole family. These nights sold out quickly in 2010, so fans should check www.wsdash.com for updates about when the next Friends & Family Night will be.
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2010-2011 COMMUNITY REPORT
New Outfield Bar
Bolt’s Kids Club
Faith & Family Days
The Dash is excited to introduce a new section of BB&T Ballpark for fans to enjoy in 2011. The team will open an outfield bar just beyond the left field wall. This section, which will be free for all fans to visit, will be the centerpiece for the Dash’s new and improved Thirsty Thursdays promotion this season.
Dash fans 12 and under can join “Bolt’s Kids Club.” For $20, members receive admission to 2011 Sunday home games, a Bolt’s Kids Club lanyard, a 10% discount on regularlypriced merchandise on Sundays, a free day in the Childress Institute Kids Zone, a Dash cap, an autograph session with select players, and ballpark birthday party specials.
The Dash listened to fans who could not make it to the ballpark on Sunday afternoons because of morning commitments and the stifling Sunday heat. Beginning on June 12, Sunday home games will begin at 5 PM to avoid the heat of the day. The Dash is working with churches and other organizations to bring groups to BB&T Ballpark to wind down their weekends at a ballgame.
New Hanes Team Store This season, the Dash will expand upon its current team store with a new building that will be stationed next to the box office at BB&T Ballpark. This new store will be larger than the 2010 store and will be stocked with plenty of new types of merchandise for fans to purchase.
Heritage Weekend The Dash will salute the Winston-Salem community and its baseball history through a special weekend of events from August 5-7 at BB&T Ballpark. Details of the event schedule will be made available at a later date at www.wsdash.com.
Local Artists The Dash will pay tribute to the City of Arts & Innovation with a special ceremony as part of the installation of a baseball mural at BB&T Ballpark.
Expanded Clubhouse This offseason, the Dash expanded the clubhouse area used by the visiting team in 2010. This ballpark improvement was completed to increase Winston-Salem’s chances of drawing other events to BB&T Ballpark in the future. Possible future events include ACC and NCAA baseball tournaments as well as concerts. These investments (clubhouse, team store, outfield bar) of private money into a publicly owned facility represent the Dash’s commitment to keeping BB&T Ballpark a state-of-the-art entertainment facility.
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WINSTON-SALEM DASH
INTRODUCING OUR 2011 COACHING STAFF
Julio Vinas
Manager
Longtime White Sox minor leaguer Julio Vinas will make his managerial debut for the WinstonSalem Dash this season. Vinas rejoins the White Sox organization after spending seven seasons as a player in the Chicago system. The 38-year-old was originally selected by Chicago in the 33rd round of the 1991 draft and stayed with the organization through the 1997 season. In 11 minor league seasons as a player, Vinas hit .264 with 84 home runs and 504 runs batted in. Primarily a catcher, Vinas also spent significant time playing first base. After his playing career ended, Vinas coached for ten years in the Orioles minor league system, spending the last six seasons as the organization’s hitting coordinator.
Robert Sasser
Hitting Coach
Robert Sasser rejoins the Dash for his third season as the team’s hitting coach and his sixth with the White Sox organization. Under his instruction in 2010, the Dash boasted the most prolific offense in the Carolina League and one of the finest in all of minor league baseball. Winston-Salem led the league in batting average (.288), runs (738), home runs (112), hits (1,384), on-base percentage (.350), and slugging percentage (.435). Three Dash players 12
hit for .300 or higher while several others ranked highly in nearly every other major offensive statistical category. Sasser, 36, began the 2006 season on the roster for the Class-AA Birmingham Barons before retiring to become a hitting coach that season. He played 13 years in the minor leagues, hitting .258 with 98 home runs and 543 RBI. He appeared in one major league game with the Texas Rangers as a pinch hitter on July 31, 1998 against the White Sox. He went 0 for 1 in his only big league plate appearance.
Bobby Thigpen
Pitching Coach
Bobby Thigpen returns for his third season as Winston-Salem’s pitching coach and his fifth as a coach in the White Sox organization. In the last two seasons, three of Thigpen’s former pitchers have reached the major leagues: Daniel Hudson, Chris Sale, and Gregory Infante. A former fourth-round draft pick by the White Sox in 1985, Thigpen pitched nine major league seasons, including eight with Chicago. He posted a career record of 31-36 with a 3.43 ERA and holds the White Sox career saves record with 201. He set a major league record for saves in one season with 57 in 1990, a mark that stood until Francisco Rodriguez saved 62 games in 2008. Thigpen, 47, was an All-Star in 1990 and won the Rolaids Relief Man Award that season; he also finished fourth in Cy Young voting and fifth in the voting for Most Valuable Player.
Cory Barton
Athletic Trainer
Cory Barton, 34, is in his first season as the Dash’s head trainer and his seventh with the White Sox. He spent the last six seasons as the trainer at Advanced Rookie Bristol. In 2007, he was named the Appalachian League Athletic Trainer of the Year. Prior to joining the White Sox organization, Barton spent six years as a trainer for Blairsville Central and Northern Bedford High Schools in Pennsylvania. He is a certified member of the National Athletic Trainer’s Association and is a certified instructor for the American Red Cross CPR/First Aid/AED.
Adam Tischler
Conditioning Coach
Adam Tischler, 29, begins his seventh season in the White Sox organization and his fourth in Winston-Salem. Prior to joining the Dash, he spent the 2007 season in the same capacity for Class-AA Birmingham and the 2006 season for Class-A Kannapolis. Tischler began his White Sox career with Great Falls in 2005 and is a 2003 graduate of Ithaca College. He is a certified Strength and Conditioning Specialist by the National Strength and Conditioning Association and is also a certified Kettelbells Instructor.
2010-2011 COMMUNITY REPORT
MEET THE 2011 DASH PACK The Dash Pack is a group of high school and college-aged performers whose only job is to make sure fans have fun when they come to a game at BB&T Ballpark. The Dash wants to make sure fans are entertained even when the inning is over. The Dash Pack uses an inventory of more than 180 different skits, games, and dances to keep things fresh for fans and live up to the Dash’s pledge to provide quality family entertainment.
Sarah Barnhardt
Sarah returns for her second season as the Dash’s on-field hostess for all 70 home games in the 2011 season. Sarah leads the Dash Pack’s skits, games, and dances on game day. She is a Winston-Salem native and a 2008 graduate of Salem College. When she’s not at BB&T Ballpark, Sarah can be found performing standup comedy around town.
Bec
Holliewood
(Rebecca Barnhardt)
(Hollie Fisher)
Woodstock
DK
(Travis Woody)
(Daniel Kelly)
Cam A Kaze
Danimal
(Cameron Harris)
(Danner Washburn)
Hammer
Shelbanator
(Matt Wells)
(Shelby Riggins)
Voltron
Lefty
(John Childers)
(Chris Terzigni)
Big Papa
Brizzle
(Vanessa Papa)
(Brynn Lewallen)
Rissa
Dre
(Marissa Johnson)
(Dondre McConnell)
Bolt
Bolt kept fans laughing all season long last year with his between-innings skits, his ATV rides around the warning track, and his iconic “bellyjiggle.” Bolt made more than 200 appearances throughout the community at civic events, schools, and other happenings during 2010 and will be back for the 2011 season with more belly-jiggles than ever!
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WINSTON-SALEM DASH
EVEN BETTER CUSTOMER SERVICE Preparing players for the next level. Winning games. Receiving awards. Sure, those things are incredibly important to us at the Dash. The most gratifying part of our work, however, is serving fans. Whether it’s the sales team accommodating a special ticket need, a parking attendant greeting a guest with a smile or the food service team making sure the lemonade is ice cold, the Dash culture is squarely focused on one thing: customer service. The phrase “unsurpassed customer service” is a buzz phrase among many companies. We know that, and we applaud the efforts of our colleagues. At the Winston-Salem Dash, we take “unsurpassed customer service” to a whole new level. Don’t just take our word for it. Listen to what some of our fans said last season: “I have never been to a public event where the staff was uniformly as courteous and pleasant.” “The lovely woman at the ‘will call’ window, the suite staff and every individual along the concourse route on the main and suite levels wished us a great time, provided directions, smiled and offered help and upon exiting, wished us a nice evening or safe travels.” “Those who are involved with hiring the Dash staff did an outstanding job….The greetings [given] as we arrive and leave the ballpark just make our day and make coming to the games a real pleasure.” Thank you to the many Dash fans who shared comments like these last season. But we’re not satisfied yet. 14
Earlier this year, we launched an effort to take customer service to an even higher level by learning from the best: Disney. Representatives from the Disney Institute, the global professional training arm of The Walt Disney Company, came to WinstonSalem and provided intense customer service training to Dash employees. Although the Disney Institute had worked with a number of professional sports teams and venues, the Dash was the first Minor League Baseball team in America to learn Disney’s heralded best practices to improve customer service.
When you visit BB&T Ballpark during 2011, we hope you recognize the customer service improvements that we learned from the Disney Institute. We want to hear from you. If you have a customer service concern at any time, please let a Dash staff member on-premise at BB&T Ballpark know or contact Geoff Lassiter, President of the Winston-Salem Dash, at Geoff.Lassiter@wsdash.com.
2010-2011 COMMUNITY REPORT
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