The Matrix System at Work

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18 (World Bank 2010b, 2010c) from Approach Paper. 19 See The State of World Bank Knowledge Services—Toward Open Knowledge. August 17, 2011.

References Easterly, William. 2001. The Elusive Quest for Growth: Economists’ Adventures and Misadventures in the Tropics. Cambridge, Massachusetts: MIT Press. Galbraith, Jay R. 2009. Designing Matrix Organizations That Actually Work: How IBM, Procter & Gamble, and Others Design for Success. San Francisco: Jossey-Bass. Gottlieb, Marvin R. 2007. The Matrix Organization Reloaded: Adventures in Team and Project Management. Westport, Conn.: Praeger Publishers. Gutner, Tamar. 2005a. “Explaining the Gaps between Mandate and Performance: Agency Theory and World Bank Environmental Reform.” Global Environmental Politics 5 (2): 10–37. ———. 2005b. “World Bank Environmental Reform: Revisiting Lessons from Agency Theory.” International Organization 59 (3): 773-83 IEG (Independent Evaluation Group). 2008. Using Knowledge to Improve Development Effectiveness: An Evaluation of World Bank Economic and Sector Work and Technical Assistance, 2000–2006. Washington, DC: World Bank. ———. 2009a. Annual Review of Development Effectiveness: Achieving Sustainable Development. Washington, DC: World Bank. ———. 2009b. Climate Change and the World Bank Group Phase I: An Evaluation of World Bank Win-Win Energy Policy Reform. Washington, DC: World Bank. ———. 2010a. Growth and Productivity in Agriculture and Agribusiness: Evaluative Lessons from World Bank Group Experience. Washington, DC: World Bank. ———. 2010b. Gender and Development: An Evaluation of World Bank Support, 2002–08. Washington, DC: World Bank. ———. 2010c. The World Bank Group’s Response to the Global Economic Crisis: Phase I. Washington, DC: World Bank. ———. 2011a. Social Safety Nets: An Evaluation of World Bank Support, 2000–10. Washington, DC: World Bank. ———. 2011b. Governance and Anticorruption: Evaluation of World Bank Support, 2002– 08. Washington, DC: Mallaby, Sebastian. 2004. The World’s Banker: A Story of Failed States, Financial Crises, and the Wealth and Poverty of Nations. New York: Penguin Press.

Introduction and Context

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