Analysis and Planning: Admissions and Records Significant Accomplishments for 2012-2013: • •
Integrated into new centralized “One Stop” Center (Lion Central) for student inquiries. Integrated centralized email and phone numbers into departmental protocols
Sample professional development records are attached (Attachments 27.1 and 27.2). The Director of Admissions/Registrar was appointed in 2013, and has been employed at the college for less than one year (Vita, Attachment 27.3). The office includes the following fulltime and part-time positions: • • •
Registrar/Records and Admissions Coordinator Enrollment Clerk (5) Enrollment Clerk (PT) (1)
Unit Goals for 2013-14: • •
To continue to increase efficiency through the use of “Who’s Next” software and other tools and methodologies To continue to provide the highest quality of customer service
172