Academic Program Outcomes Assessment 2012-2015

Analysis and Planning: Medical Assistant Student Learning Outcomes: Faculty identified four program-level Student Learning Outcomes for 2012-13. Sample assessment instruments are included as Attachments 21.1, 21.2, 21.3, and 21.4.

Facilities The Medical Assistant (MA) program currently occupies one classroom and laboratory and shares additional classrooms on campus.

Classroom/lab space is appropriate with the lab having six physician tables with workstations for students to practice role-play and activities, as well as a storage area and double sink with foot control pedals for supplies and asepsis. A lab photo is included as Attachment 21.5.

Through the budget process, faculty have been able to keep up with technology in the classroom laboratory and have electronic medical record software similar to that used in outpatient facilities. There are over 20 microscopes in the laboratory shared with the clinical technology students and digital imaging equipment in the Diagnostic Imaging lab where students are trained as limited radiographers.

Faculty feel the climate at WSCC is welcoming. They also feel that they are respected, supported, and valued by the administration. The MA classrooms contain adequate seating, ventilation, and lighting. Each classroom is equipped with current technology for instruction purposes (projector, computers, etc.). One area of concern is the access to the second floor computer lab in the Health Science Building. The elevator has to be continually repaired. (However it has worked better this semester.)

Faculty strongly agree that the services offered by the college, especially the student support services and library, are more than adequate. Audiovisual and computer equipment is available for students for class activities or assignments. Student support services are readily available to all students, and there are tutoring labs on campus for students who need those services.

The program is currently approved for 18 acute and 50 non-acute facilities. Students rotate at outpatient clinics and physicians’ offices. Faculty strongly agree that the clinical facilities offer an adequate number and variety of procedures for the students to meet clinical objectives, with family practice and outpatient clinic settings providing the most well-rounded clinical preceptor experiences.

Personnel The MA program currently employs two full-time faculty members, the program director and clinical coordinator. The program chair has been in this position for 19 years, and