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STUDENT AFFAIRS 2011-2012 Annual Report

From the Vice President for Student Affairs Maryellen Gilroy, Ed.D.

Dear Colleagues, Students, Parents, and Friends of Siena College, I am pleased to present to you the 2011-212 Annual Report for the Division of Student Affairs. Over the course of the academic year, the division of student affairs conducted a critical review of its assessment practices. In doing so, each department reviewed its mission statement and developed student learning outcomes helping to concretize the student learning that occurs as part of the cocurricular experience. Additionally, each area within student life formulated an assessment plan to determine if the learning goals had been achieved. The broad divisional goals set the framework for each department within student life framed within the context of the College’s Strategic Plan- Living Our Tradition. A new initiative, The St. Clare

Leadership Series: Ours to DoWomen Leading the Way was developed and implemented in the fall of 2011 by a group within the Division of Student Affairs in collaboration with partners across the campus community. Moved and motivated by St. Clare’s living legacy of leadership, Ours to Do took root and blossomed into a variety of programs intended to support the leadership development of women students at Siena College, including the Ours to Do lecture, “Fill Her Shoes” Siena leadership program, Sr. Thea Bowman Center for Women service trip scholarship, and Ours to Do alumni-student lunch series. As it has grown during its inaugural year, Ours to Do has become a recognized forum for providing opportunities for all Siena women –

faculty, staff, students and alumni – to come together to develop partnerships that promote women’s leadership and wellness at Siena and in the local community. Examples of this expanded mission include the Ours to Do faculty-staff luncheon series and “Women of Siena” faculty-staff -alumni networking reception. The division of student affairs has instituted a variety of preventive education programs to teach students about sexual violence, alcohol and drugs that utilizes the active bystander model as the foundation for the program curricula. The active bystander education model is a broad community approach to health and social justice problems, which is applicable to many issues, including bullying, alcohol and

drug abuse, homophobia, racism, sexual violence, etc. The goal of the active bystander model of education is to transform Siena College values into action. In short, we teach students how to work together in friendship and respect to build a world that is more just, peaceable and humane. The 2012-2013 academic year marks the tenth year of the highly successful DORS Initiative*. This initiative was begun to help student life staff articulate core values of the Franciscan tradition in a way that was easily understood by our students. Over the years, we have seen how our students refer to these values and embrace them in their interactions with each other and in this community. During the upcoming year, we will be reaching out to our graduates and current students to assess the impact of these core Franciscan values on their lives and how they have influenced the way they interact with others.

Division of Student Affairs Maryellen Gilroy, Ed.D. Vice President for Student Affairs Sr. Sue Dunn, OP, Ed.D. Assistant Vice President for Student Affairs Michael Papadopoulos ‘82 Assistant Vice President for Student Affairs/ Director of Public Safety John Felio Dean of Students John Bebb Associate Dean of Students Joy Galarneau, Ph.D.

This annual report is meant to share the accomplishments of the past year and to recognize the quality of work the student life staff does in support of the academic mission and goals of the College. Our annual report process allows for us to reflect constructively upon what we have done well and to welcome the challenge and opportunity for us to do even better.

Associate Dean of Students

*Student Affairs Franciscan Values Initiative: Diversity, Optimism, Respect and Service.

Director, Center for Counseling and Student

Our Mission in Student Affairs

Carrie Hogan, MS, ANP

John Dierna Director, Campus Programs and Student Activities Wallace Bzdell, Ed.D. Development

Director, Health Services

The Division of Student Affairs at Siena College serves as a resource, advocate and partner for student learning. We welcome and support students by fostering a safe, healthy and respectful living and learning community that embraces diversity and celebrates Siena’s Franciscan and Catholic identity. We provide transformative learning opportunities that invite and challenge students to join us in promoting the common good, affirming the dignity and worth of each individual, and engaging in experiences reflective of servant leadership. Members of the Division of Student Affairs at Siena College utilize the Principles of Good Practice for Student Affairs at Catholic Colleges and Universities, together with their respective professional association standards, to advance their work as student development professionals in catholic higher education.

Kathleen Brannock, J.D. Director, Residential Life Shannon O’Neill, Ph.D. Director, Sr. Thea Bowman Center for Women Michael Kelly Director, Services for Students with Disabilities Jeanne Obermayer Student Affairs Compliance Officer Heather Burdo Director, Conference and Event Services

Vision The Division of Student Affairs at Siena College will be a recognized leader in establishing best-practice models for student development in Catholic higher education, by providing intentional, comprehensive and integrated programs and services to promote student growth and success in a values-oriented, faith-based learning community. Values The essence of Franciscan and Catholic tradition is a way of relating to people that is grounded in faith and values. Diversity, Optimism, Respect and Service provide a framework of values for the Siena College community to discuss and learn about the Franciscan tradition and its approach to fostering positive interpersonal relationships.

Vice President for Student Affairs Divisional Objectives and Student Learning Outcomes Provide opportunities to welcome students into the campus community, which celebrate Siena’s Franciscan Catholic identity and embrace diversity in both faith and culture.

Students who participate in Student Affairs programs will be able to describe the Franciscan and Catholic values of Siena College.  Students who participate in Student Affairs programs will demonstrate a willingness to put their faith into action through prayer, reflection, service, and servant leadership opportunities.  Students who participate in Student Affairs programs will demonstrate awareness that embracing diversity is a core Franciscan and Catholic value of Siena College.  Students who participate in Student Affairs programs will demonstrate a belief that their uniqueness and differences are valued by and enrich the Siena community.  Students who participate in Student Affairs programs will demonstrate and apply knowledge of self-advocacy skills and pro-social behaviors that promote personal success and inclusive community. Provide programs and services to students to foster and maintain a safe, healthy and respectful community for learning and living.

Students who participate in Student Affairs programs will be able to describe characteristics of healthy, mutually respectful interpersonal relationships.  Students who participate in Student Affairs programs will be able to articulate and apply practices to promote personal and community health and safety.  Students who participate in Student Affairs programs will be able to identify and utilize mechanisms to report issues of concern regarding the health and safety of themselves and others. Provide intentional activities for students to learn about, reflect upon, and apply the Division of Student Affairs’ core Franciscan and Catholic values of diversity, optimism, respect, and service. (DORS)

 

Students who participate in Student Affairs programs will be able to describe the DORS values. Students who participate in Student Affairs programs will demonstrate acceptance of the DORS values as a relevant framework for approaching contemporary issues, personal choices and interpersonal interactions.  Students who participate in Student Affairs programs will apply their knowledge of the DORS values to their personal choices, interpersonal interactions and co-curricular pursuits.

Dean of Students Office

Student Learning Outcomes For 2012-2015

The Dean of Students Office establishes and upholds community standards rooted in Siena’s Franciscan Catholic tradition, in order to enable student learning, development, and success. We: 

Administer a student conduct process which is rooted in and promotes Siena’s Franciscan and Catholic values.

Provide educational programs and resources to assist the Siena College community in recognizing, reporting and preventing sexual violence, relationship violence and stalking.

Provide educational programs and resources to assist student in making healthy choices regarding alcohol and drug use.

Serve as a central campus resources and community advocate for students and parents in the management of routine issues and emergency situations that present barriers to students’ personal and academic success.

Students who are involved in the student conduct process will be able to demonstrate understanding of how expectations for and consequences of their behavior are informed by Siena’s values.

Students who are involved in the student conduct process will demonstrate a capacity for decision making that is informed by Siena’s values and aligns with the Student Code of Conduct

Students will be able to articulate ways to recognize, report and prevent sexual violence, relationship violence and stalking.

Highlights & Assessment Results Departmental initiative to increase number of conduct cases referred to peer-led Student Conduct Review Board (SCRB) panels was successful: cases referred to and adjudicated by SCRB panels increased by 30% from 2010-2011 to 2011-2012.

Students will be able to articulate how Siena’s anti-violence efforts are informed by our Franciscan and Catholic values.

Students will apply their knowledge of ways to recognize, report and prevent violence to their personal choices and interpersonal interactions.

 83% of student respondents to the 2011-2012 Student Conduct Survey reported that as a result of their participation in the student conduct process, they think more about the consequences of their actions (personal relationships, health and wellness, success as a Siena student, etc.) (20112012 Student Conduct Survey, n=101)

Students will be able to recognize the inherent risks of alcohol and drug use.

Students will apply their learning to their choices concerning the use of alcohol and drugs.

 87% of 2012 CORE Survey respondents reported that they are aware of Siena College’s resources to support survivors of sexual violence, relationship violence or stalking (n=349). 84% of respondents indicated that they would utilize these resources if they experienced sexual violence, relationship violence or stalking (n=346) and 90% would recommend the same resources to support their friends if their friends experienced any of these forms of violence (n=347). (2012 CORE Survey)

Students will identify the Office of the Dean of Students as a central campus resource and community advocate that they can access for assistance in achieving personal and academic success.

Students will demonstrate ability to appropriately access resources provided by the Office of the Dean of Students and other campus support services.

Dean of Students Office Highlights & Assessment Results cont. 83% of respondents to the 2011-2012 Student Conduct Survey reported that, as a result of their participation in the student conduct process, they think more about the consequences of their actions for themselves, while 75% reported that they think more about the impact of their actions on the Siena Community. 76% of respondents indicated that, as a result of their participation in the student conduct process, they better understand how Siena College’s behavioral expectations are shaped by the College’s Franciscan and Catholic Values. (2011-2012 Student Conduct Survey, n=101) 87% of survey respondents to the 2011-2012 Student Conduct Survey reported that, as a result of their participation in the Student Conduct Review Process, they know of a campus professional or resource that can help them if they need it. (2011-2012 Student Conduct Survey, n=101) 73% of survey respondents to the 2011-2012 Student Conduct Survey reported that their experience with the student conduct process was helpful and meaningful to them (2011-2012 Student Conduct Survey, n=101). In their own words… A Sampling of Open-Ended Responses to the 2011-2012 Student Conduct Survey 

“The Student Conduct Review Process helped me to learn about the Franciscan values we have here at Siena. It made me realize how my actions affect others and how I can better conduct myself in the future.” 

“I was able to speak to

someone who helped me realize my mistakes and helped me to make better decisions in the future.” 

“The Student Conduct Re-

view Process helped me to know that people are there to help you and support you through your mistakes.”

Student Learning Outcomes For 2012-2015

Office of Residential Life The Office of Residential Life advances the mission of Siena College by fostering a safe and healthy campus living environment where a culture of mutual respect and personal responsibility enhance intellectual growth and success. We:  Provide and coordinate housing accommodations for residential students to have a meaningful college experience and to support student learning. 

Create safe and inclusive communities where individuals are respected and differences are celebrated.

Provide programming for students to live within a Franciscan community highlighting opportunities for students to forge personal relationships and connections to the Siena community.

Provide leadership opportunities and learning experiences through the Resident Assistant (RA), Residence Hall Association (RHA) and work study programs.

Highlights & Assessment Results Renovations were made to the Padua Hall lobby and community area lounges increasing the function and appearance of these spaces. Two seminar spaces each with a capacity of 20 were added to the lobby area. First Year Seminar classes were some of the new classes held in Padua. In the community lounge spaces on upper floors individual and group student spaces, a business center, gaming room, exercise facility, and TV lounge were added.

The RA programming model was revised to encourage more collaboration among RAs and with campus departments and offices. 334 RAs programs

Students will demonstrate an understanding that their personal choices affect their communal living environments.

Students will identify as a member of an open and welcoming residential community.

Students will apply their understanding of Catholic and Franciscan values to their interactions with the residential community.

Students will articulate their understanding of the resources and offices available to enhance their Siena experience.

Students will develop and utilize communication and conflict resolution skills in their RA, RHA and work study positions.

Students will develop and apply leadership and teamwork skills in their RA, RHA and work study positions.

Office of Residential Life Highlights & Assessment Results cont. were planned and offered to residential students. Programs were in the following categories: academic, cross cultural, hall-wide, service, social, spiritual, and wellness.

44% of respondents to the 2011 Housing Selection Survey reported they were dissatisfied or strongly dissatisfied with the manner which lottery numbers were assigned. 19% were neutral. (2011 Housing Selection Survey, n= 611). Based on this feedback, Residential Life staff and the Residence Hall Association (RHA) worked closely together to restructure housing selection. For example, beginning in February 2012, housing lottery numbers were assigned based on a student’s admit date which allows for lottery numbers to more closely match a student’s time at Siena. The townhouse selection order was also revised based on student feedback regarding priority preferences. 68.3% of the residential student body responded to the 2011-2012 ACUHO-I/EBI Resident Assessment Survey : 

77.9% of respondents stated they are aware of RHA as an organization that programs and advocates for residential students. (2011 ACUHO-I/EBI Resident Assessment, n=1602)

75.2% of respondents reported that they were very satisfied or moderately satisfied with the performance of their staff member, i.e. RA. (2011 ACUHO-I/EBI Resident Assessment, n=1600)

80.5% of respondents stated they felt safe in their residence hall/apartment. Resident Assessment, n=1602)

74.5% of respondents reported that they were very satisfied or moderately satisfied with their staff member respecting ethnic diversity. (2011 ACUHO-I/EBI Resident Assessment, n=1580)

(2011 ACUHO-I/EBI

96% of RAs reported that the revised RA programming model was successful. (Spring 2012 RD Evaluation, n=56) 95% of respondents to the 2012 CORE Survey reported that Siena College student life staff provide a safe community for student learning and living. (2012 CORE Survey, n=333) 93% of respondents to the 2012 CORE Survey reported that Siena College student life staff provide a respectful community for student learning and living. (2012 CORE Survey, n=324)

Student Learning Outcomes For 2012-2015

Office of Campus Programs and Student Activities The Office of Campus Programs and Student Activities provides co-curricular programs to students, which are rooted in Siena’s Franciscan and Catholic values, and which promote personal growth, engagement in the campus community, and leadership development. We: 

Provide leadership development opportunities to students that are informed by Siena’s Franciscan and Catholic values.

Students will be able to describe key aspects of Franciscan leadership.

Student swill be able to articulate Franciscan leadership as a relational model of leadership.

Students will apply their knowledge of Franciscan leadership to their co-curricular pursuits and interpersonal interactions.

Students will be able to identify the variety of co-curricular opportunities available which complement their academic programs.

Students will demonstrate increased engagement on campus through their participation in co-curricular programming.

Student who participate in co-curricular programming will demonstrate a capacity to explore different cultures, ideas and beliefs.

Students will demonstrate a belief that they are welcome and a feeling of connectedness on campus.

Student will be able to identify the variety of co-curricular opportunities available to promote their social engagement on campus.

Students will demonstrate a belief that there is a sufficient number and variety of cocurricular opportunities available to them on campus.

In collaboration with Academic departments and faculty, provide co-curricular activities to students that complement their academic programs. Provide opportunities to welcome, transition and engage students in the Siena campus community.

Highlights & Assessment Results With the support of the Student Senate, the Office of Campus Programs and Student Activities designed and implemented a club leader institute in early fall 2011. This full-day training provided student leaders with an opportunity to attain critical information needed to successfully navigate club processes while complying with established protocols, policies, and expectations. Topics covered included Franciscan leadership, financial responsibility and policies, nuts and bolts of program planning, service learning, risk mitigation, and student philanthropy. A comprehensive club advisor training was offered to all faculty and administrators who serve as resources for student clubs on campus. Topics covered included Clery Act mandated reporting, risk mitigation,

Office of Campus Programs and Student Activities Highlights & Assessment Results cont. understanding club policies and protocols, expectations for on-campus events and off-campus travel, and fiscal policies. Based on data collected by the 2011 Student Activities EBI survey, a new leadership development series has been created. The SAINTSlead (leadership exploration and development) series, a full-year exploration of leadership theory and practical application, guides student fellows through topics such as servant leadership, inter-cultural dialogues, self-awareness of leadership styles, conflict resolution, professionalism, self-care, and empowering others. 89% of respondents to the Noel Levitz Student Satisfaction Inventory believe that it is easy to get involved with campus organizations. (2011 Noel Levitz Student Satisfaction Inventory, n=618) 97% of student leaders who responded to the Student Leader Common Training Survey indicated that Franciscan Leader training provided a greater understanding of how student leadership groups incorporate elements of Franciscan leadership into their role (s) on campus. (2011 Student Leader Common Training Survey, n=77) 96% of incoming students who responded to the Opening Week Survey found the UPeers site helpful in keeping on task throughout the summer months, and preparing for entering Siena (Opening Week Survey, n=287) 96% of incoming student who responded to the Opening Week Survey reported a better understanding of the variety of involvement opportunities on campus, and how to get involved, as a result of Opening Week programming. (Opening Week Survey, n=287) 96% of incoming student respondents reported a better understanding of the Franciscan Tradition at Siena, and a sense of being invited to participate in the community, as a result of Opening Week programming.(Qualtrics Survey, Opening Week assessment, n=287) 92% of respondents to the 2012 CORE Survey reported that Siena College student life staff provide opportunities for students to develop as leaders. (2012 CORE Survey, n=320) 88% of respondents to the 2012 CORE Survey reported that Siena College student life staff provide opportunities for students to engage different attitudes, beliefs, and experiences. (2012 CORE Survey, n=309)

Student Learning Outcomes For 2012-2015

Office of Public Safety

The Department of Public Safety at Siena College promotes and maintains a safe campus environment conducive to living, learning, working, and visiting.  This is accomplished through the delivery of a variety of programs and services in keeping with Siena’s Franciscan and Catholic values. We: 

Provide programs and services to maintain a safe campus environment  and to equip students with the knowledge and skills needed to promote personal and community safety.

Provide specialized courses to teach students life safety skills.

Provide training programs to assist the Siena community develop the skills needed to appropriately respond to emergencies.

Provide fire safety training to prevent casualties in case of fire.

Highlights & Assessment Results

Students will be able to identify the programs and services provided by public safety to maintain a safe campus environment. Students will demonstrate behaviors that promote personal and community safety Students who complete courses offered by public safety will demonstrate proficiency in individual life safety skills.

Students will demonstrate the individual skills required to appropriately respond in a campus emergency.

Students will demonstrate capacity to appropriately respond to fire safety protocols during drills and actual emergencies.

Executed four table top exercises to train our emergency operations team, validate operations plans and refine our emergency procedures. Integrated local emergency responders into several exercises to improve interoperability and familiarize them with the campus. Trained several members of the staff in radar operations and began utilizing the system to reduce speeding on campus and improve vehicle safety. Executed several educational and training programs in the residence halls to increase safety awareness, improve emergency response and enhance relationships with students and staff. Improved lighting on campus by adding fixtures in key areas and changing to LED bulbs to enhance safety of the community.

Office of Public Safety Highlights & Assessment Results cont. Increased the number and type of CCTV cameras on campus which expanded our investigative capabilities. Conducted training for students and College staff in CPR/AED, Defensive Driving and Rape Aggression Defense. Trained over 150 members of the community during the academic year. 96% of respondents to the 2012 CORE Survey reported that Siena College student life staff provide a safe community for student learning and living. (2012 CORE Survey, n=248) 82% of students who responded to the ACUI/EBI Survey reported that they are aware of Public Safety Educational programs. (ACUI/EBI Survey, n=290) Fall 2011 Noel-Levitz Student Satisfaction Inventory results indicated that a significantly higher percentage of students feel the campus is safe and secure compared to similar institutions participating in the survey. (2011 Noel -Levitz Student Satisfaction Inventory, n=654) Fall 2011 Noel-Levitz Student Satisfaction Inventory results indicated that a significantly higher percentage of students feel that Public Safety responded quickly to emergencies compared to similar institutions participating in the survey. (Noel-Levitz Student Satisfaction, Inventory, n-654)

Conference and Event Services The Office of Conference & Event Services provides event planning support to students, faculty and staff at Siena College. Additionally, Conference & Event Services promotes Siena College to the community as a premier conference site and provides services in the planning, coordination and execution of successful conference events. With meeting spaces capable of accommodation groups ranging from a few individuals to a few hundred, Siena College has options to fit the needs of almost any group. We: 

Provide event planning services to the students, faculty and staff at Siena College.

Provide services in the planning, coordination and execution of conference and events for the community.

Student Learning Outcomes For 2012-2015  Summer student workers will demonstrate customer service skills and apply them to working with conference attendees.  Summer student workers will demonstrate the ability to effectively problem solve to ensure successful conference experiences.

Highlights & Assessment Results Developed an online room scheduling process which streamlined and enhanced the reservation process for students, faculty and staff. Developed marketing materials for Siena College’s Conference and Event Services and advertised our services in the Albany-Colonie Regional Chamber of Commerce magazine, Visions, and the Woman at Work publication. Created the “Definition of Events” to be included in Siena College’s Guidelines for Scheduling and Facilities Usage. These inclusions helped define whether an event is an internal or external group, revised the pricing structure for these groups, and created a non-profit pricing structure.

Student Learning Outcomes For 2012-2015

Office of Services for Student with Disabilities and Veterans Services The Office for Students with Disabilities and Veterans Support Services promotes Siena’s commitment to student-centered education within an environment that affirms the uniqueness and diversity of each individual. The office provides advocacy for and services to students with disabilities and student veterans, in order to ensure equal access to educational opportunities and to empower student self-advocacy and success. We:

Students will be able to identify accommodations provided by the Office for Students with Disabilities to allow them equal access to Siena’s programs.

Students will demonstrate self advocacy skills by identifying barriers to equality and inclusiveness.

Students will demonstrate self advocacy skills by developing and implementing personal and educational goals to overcome barriers to equality and inclusiveness.

Students will demonstrate the ability to accept supervision and direction as needed in order to achieve academic success.

Students will be able to identify resources provided by faculty and staff across the campus to assist them in their transition to student life.

Students will demonstrate self advocacy skills by accessing appropriate resources to assist them in their transition to student life.

Ensure reasonable accommodations are provided to students with disabilities that allow equal access to all Siena College programs with the goal to develop self advocacy and self determination skills.

Monitor the academic progress of students enrolled in the office and assist in the retention efforts of the College. Advocate for equal access and respect for students with disabilities within the campus community.

Coordinate services, provide advocacy and support to student veterans and dependents of veterans at the College.

Highlights & Assessment Results 110 students with disabilities enrolled in the office in September 2011. Approximately 95 percent met or exceeded the academic criteria established by Academic Affairs. Three students will be on academic probation for the Fall 2012. 38 seniors graduated from the program. One additional senior will finish in August 2012

Successfully established the North Colonie High School Transition Program for high school students with moderate to severe disabilities. Three students from Shaker High School were part of the Transition Program on campus. The program received positive reviews from all stake holders and will expand to 7 students for the 2012/2013 academic year.

Office of Services for Student with Disabilities and Veterans Services Highlights & Assessment Results cont. Provided Disability Awareness presentations to the members of the Human Rights Committee. Faculty presentation conducted at the request of the Director of the Center for Excellence and Innovation.

18 Veterans were enrolled for the academic year. Six graduated, one withdrew and 11 are returning all in good academic standing. Assisted in the National Roll Call and Veteran Recognition Event honoring our veterans and student veterans on campus. The National Roll Call event held on Veterans Day 2011 generated significant media attention as the College honored the names of soldiers, sailors, marines, airmen and government officials who have paid the ultimate sacrifice in the cities of Iraq and mountains of Afghanistan. The College joined in a nationwide grass-roots effort by thousands of students, faculty, staff and community leaders at colleges and universities across the country who conducted similar ceremonies on their campuses.

Student Learning Outcomes For 2012-2015

Students will identify and utilize counseling services as a resource to help them adjust to, and manage personal, emotional, psychological and situational challenges.

Students who use counseling services will develop coping strategies for their presenting concerns.

Students, administrators, faculty and staff will identify and utilize same-day emergency consultations to assist students who are confronting lifethreatening circumstances, current or recent traumatic crises, and serious mental illness.

Students, faculty and staff will demonstrate an awareness that they can consult with professional staff about urgent as well as non-emergency concerns.

Participants in outreach programs/trainings will demonstrate an awareness of the services provided by the CCSD.

Center for Counseling and Student Development The Center for Counseling and Student Development (CCSD) supports student development and success by providing counseling, medication management, psycho-educational programming, and consultations to the campus community to help students cope effectively with persona, emotional and situational barriers to learning. We: 

Provide individual counseling services to enrolled students.

Provide emergency consultations/interventions to enrolled students.

Provide psychological consultations to the campus community.

Provide psycho-educational workshops, trainings, and passive outreach to enrolled students and members of the Siena community.

Highlights & Assessment Results During the 2011-2012 academic year, the number of students seen, number of appointments, and number of consultations with campus community members were all at their highest level in the operational history of CCSD. 426 consultations were conducted with students, parents, faculty and staff. 83 hours of workshops and trainings were provided to the campus community. 2114 attended appointments with a no show rate of 7.6%.

Center for Counseling and Student Development Highlights & Assessment Results cont. Over 25 students used biofeedback. This was used primarily for anxiety and concentration purposes. Biofeedback will continue to be used as an intervention tool. Each psychologist attended at least one professional training in an area directly applicable to the Siena student community. 93% of respondents to the 2011-2012 CCSD Client Satisfaction Survey reported that their counselor treated them in a nonjudgmental and caring manner. (2011-2012 CCSD Client Satisfaction Survey, N=59) 77% of respondents to the 2011-2012 CCSD Client Satisfaction Survey reported that their counselor helped them develop ways to improve their relationships with others. (2011-2012 CCSD Client Satisfaction Survey, N=59) 91% of respondents to the 2011-2012 CCSD Client Satisfaction Survey said they would recommend CCSD services to other students. (2011-2012 CCSD Client Satisfaction Survey, N=59) 95% of respondents to the 2011-2012 CCSD Client Satisfaction Survey reported that they were glad that they came to counseling and would come again if needed. (2011-2012 CCSD Client Satisfaction Survey, N=59) Presentations, Publication or Awards for 2011-12: Dr. Wallace Bzdell presented at the Association of Student Affairs at Catholic Colleges and Universities (ASACCU) annual conference in Boston.

Student Learning Outcomes For 2012-2015

Health Services Siena College Health Services empowers all community members to achieve optimal wellness through competent and compassionate care for students and the provision of educational programs to the entire campus in a manner that respect and promotes Siena’s Franciscan Catholic Values. We:

Students will demonstrate knowledge of their diagnosis, treatment plan after each visit.

Students will demonstrate awareness of services available at and provided by Health Services.

Students will demonstrate an understanding of the benefits and risks of immunization and comply with NYS mandated regulations.

Students will demonstrate ability to develop a personal emergency response plan

Highlights & Assessment Results

100% Joint Commission documentation compliance (Saint Peter’s Health Partners Patient Safety & Quality Improvement Joint Commission monthly audit)

Students will demonstrate awareness of Health Service’s role as a health care referral source.

Students will be able to locate Health Services.

Students will engage in self care practices which advance a healthy community.

Provide quality ambulatory health care to students.

Promote a healthy college community by prevention and surveillance of disease and disability from infectious communicable diseases.

Serve as a health care referral source for students.

Provide programs to promote student self advocacy and wellness as it relates to personal health and personal responsibility for health care.

98% customer satisfaction (Saint Peter’s Health Partners Patient Satisfaction survey, N=158) 100% immunization compliance (NYSDOH Post Secondary Immunization Report 2011, N=3280)

75% of students surveyed believed typical Siena students would accesses Health Services staff for a health related issue (2011 Siena College Health Survey, N=49) 77% of students surveyed feel that Health Services is a campus resource for students (2011 Siena College Health Survey, N=49)

Student Learning Outcomes For 2012-2015

Sr. Thea Bowman Center for Women The Sister Thea Bowman Center for Women advances Siena College’s commitment to building a world that is more just, peaceable and humane by providing advocacy, programming and service opportunities which promote social justice, gender equity and the development of women. We: 

Provide programming to the Siena community to raise awareness about social justice issues and promote participation in service and advocacy opportunities.

Provide educational opportunities and initiatives for students that promote gender equality.

Highlights & Assessment Results The Center organized the 1st Annual Anti-Human Trafficking Week which included a very well attended panel discussion with panelists from the FBI, United Nations, New York State Department of Justice and local non-profit agencies. The Center hosted 4 full-day women’s leadership workshops: Fill Her Shoes for college women; Girls Take Charge for high school girls and Girl’s Day for middle school girls. Over 98% of participants reported they would recommend the program to a friend.

 Students will demonstrate the ability to recognize societal and institutional injustices.  Students will demonstrate awareness that advocating for social justice is a Franciscan and Catholic value.  Students will demonstrate a commitment to addressing social injustices by participating in relevant service and advocacy opportunities.  Students will be able to Illustrate how gender inequities affects women’s opportunities and roles in society.  Students will apply their skills by advocating for gender equality.  Women students will demonstrate proficiency in key skills needed to achieve their personal, academic and professional aspirations.

The Women of Wisdom Volunteers performed over 200 hours of service to at-risk girls in the community and all volunteers became Grow Girl certified. Results from the ACUI/EBI Survey show that 93% of student respondents agree or strongly agree that the Bowman Center for Women raises awareness about social justice issues, particularly those facing women. (n=281)

Sr. Thea Bowman Center for Women Highlights & Assessment Results cont. Results from the ACUI/EBI Survey show that 92% of student respondents agree or strongly agree that the Center provides opportunities to participate in programs for service and advocacy on social justice. (n=281)

The Women of Wisdom Volunteer program was expanded to include 3 new service sites (Mary’s Corner in Cohoes, NY, Hope 7 in Troy, NY, and Brighter Choice Charter Middle School for Girls) and received over $1,300 in grants. The Sr. Thea Bowman Center for Woman launched a Facebook page which enhanced public relations by reaching over 100 people via site postings.

Presentations, Publication or Awards for 2011-12: Dr. Shannon O’Neill presented on a panel at the Association of Student Affairs at Catholic Colleges and Universities annual conference at Boston College. Support. Empower. Educate: The Role of Women’s Centers at Catholic Colleges and Universities. Dr. Shannon O’Neill presented at the National Fair Trade Colleges and Universities conference in Philadelphia. Becoming a Fair Trade College.

Student Learning Outcomes For 2012-2015

Damietta Cross-Cultural Center The Damietta Cross-Cultural Center fosters campus-wide, cross-cultural competency in order to advance Siena’s commitment to building a world that is more just, peaceable and humane. Inspired by the legacy of Saint Francis’ encounter with the Sultan Malik al-Kamil at Damietta, the Center provides innovative initiatives that educate, engage and empower students to live and work effectively in culturally diverse environments. We: 

Provide opportunities to assist all students in building an inclusive community at Siena which is rooted in the Division of Students Affairs core values of Diversity, Optimism, Respect and Service (DORS).

Provide training to develop all students’ cross-cultural competencies for social justice.

Provide identity development support for all students and in particular student affinity groups.

Provide programs that develop and support inter-faith dialogue efforts for the Siena community.

Highlights & Assessment Results The Damietta Center led Siena’s first Safe Zone training. The Safe Zone program is a nationally recognized program that informs students, staff, administrators and faculty about gay, lesbian, bisexual and transgender (LGBT) issues as well as develops skills to build an inclusive and safe community for those who identify at LGBT. 175 students, faculty, staff and administrators participated in the program. 80% of participants said that they would participate in follow-up Safe Zone training program if offered . (2011 Safe Zone Training Survey n=86)

 Students will be able to identify interpersonal and group dynamics that serve as roadblocks to building an inclusive community.  Students will demonstrate the ability to develop and utilize effective strategies to challenge interpersonal and group dynamics that serve as roadblocks to building inclusive community.  Students will demonstrate and apply knowledge of pro-social behaviors that promote inclusive communities.  Students will demonstrate a belief that their uniqueness and differences are valued by and enrich the Siena community.  Students will demonstrate and apply their knowledge of the DORS values to their interpersonal interactions.  Students will demonstrate and apply the knowledge and skills needed to be cross-culturally competent.  Students will demonstrate and apply the knowledge and skills needed to advocate for social justice in a culturally diverse world. Continued on next page

The Damietta Center achieved stated benchmark’ for the Cross-Cultural Solidarity Experience (CCSE) program. 10 sections of first year students (190 students) participated in the program. The program immersed these students in the local community while learning about their own social identity and the structures the

Damietta Cross-Cultural Center Highlights & Assessment Results cont. perpetuate inequality. 78% of the CCSE participates reported agreeing or strongly agreeing that they would register for a course that provided similar types of immersion experiences if they had the opportunity (2011-2012 CCSE Participant Survey n=138). 82% of student respondents agree or strongly agree that the College has a long-standing commitment to diversity. (2012 Diverse Learning Environment Survey, n=302) 93% of respondents to the 2012 Diverse Learning Environment Survey agree or strongly agree that the College promotes the appreciation of cultural differences. (2012 Diverse Learning Environment Survey, n=346) 82% of respondents to the 2012 Diverse Learning Environment Survey agree or strongly agree that Siena has campus administrators who regularly speak about the value of diversity. (2012 Diverse Learning Environment Survey, n=301) 79% of respondents to the 2012 Diverse Learning Environment Survey were satisfied or very satisfied with the overall sense of community among Siena students. (2012 Diverse Learning Environment Survey, n=228) 84% of respondents to the 2012 Diverse Learning Environment Survey are willing to talk about equity, injustice and group differences. (2012 Diverse Learning Environment Survey, n=234)

Damietta Cross-Cultural Center Student Learning Outcomes cont. For 2012-2015  Students will demonstrate awareness that advocating for social justice is a Franciscan and Catholic value.  Students will demonstrate a belief that their uniqueness and differences are valued by and enrich the Siena community.  Students will demonstrate awareness, acceptance and affirmation of their intersecting multiple identities in order to be fully actualized person in society.  Students will demonstrate awareness that engaging in inter-faith dialogue is a value based on our Catholic and Franciscan heritage.  Students will demonstrate knowledge, skill and attitudes needed to effectively engage in inter-faith dialogue.

Student Learning Outcomes For 2012-2015

Student Affairs Compliance The Student Affairs Compliance Officer provides mission affirming best practice regulatory compliance guidance to the Division of Student Affairs and risk management oversight to students and those working with students in the co-curricular setting. We: 

Implement a comprehensive model of risk assessment to use in planning events and activities for student leaders, faculty and staff.

Provide educational opportunities on risk management to student leaders, faculty and staff.

Provide guidance and oversight on regulatory compliance to the Division of Student Affairs.

Monitor legislative action related to higher education to provide educational updates for Student Affairs staff.

Highlights & Assessment Results Successfully submitted a grant application for the United Educators Silver Grant Award in the amount of $2,500 to support risk reduction efforts. The grant will underwrite costs for the Siena C.A.R.E.S. project designed to assist individuals in responding to disturbing and or disruptive behaviors. Revised the Business Continuity Plan model for Student Affairs to maximize its usefulness and detail. Training was conducted on the new model and all departments completed their Business Continuity Plans in the fall of 2011. Plans were successfully updated in January 2012 after a division-wide tabletop exercise that tested the thoroughness and applicability of plans.

 Student leaders and Resident Assistants will be able to identify different risk factors associated with events, including the potential impact of unmitigated risks on the organization and on the community.  Student leaders and Resident Assistants will be able to identify and assess risk management/ mitigation strategies.  Student leaders and Resident Assistants will apply appropriate risk management strategies to specific events.  Student leaders and Resident Assistants will be able to appraise the value of an event in relation to the College’s mission; determining whether the value outweighs the risk remaining after mitigation.  Students will demonstrate awareness of topics covered under mandatory training requirements, which apply to their co-curricular pursuits.

100% of student club/organization leaders and advisors funded through student activity fee money received risk management training; including club sports teams. All advisors to student clubs and organizations completed Campus Security Authority Training.


2011-2012 Siena College Student Affairs Annual Rpt