Indwe JAnuary 2017 YOUR FREE COPY
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Contents 39/ Challenge Accepted! The Expeditionists
Features 49/
Rand-Friendly Roaming with MTN
68/ Making Food Safe Again
Save Money On Overseas Services
SADC Agricultural Commodities & Agro-Processed Goods
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81/
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The Capital City’s New Capital
Making Room for Millennials
The Capital Menlyn Maine
97/ Be a Handy Andy
Cool DIY Staycation Projects
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Building for the Next Generation
100/ Forewarned is Forearmed
What to Do If You’ve Been in an Accident
How to Retain Stars
Keeping Your Work Team Intact
103/ Cyber Security Risks for 2017 Safeguard Your Tech
Contents / Regulars
/ Travel
16/
Need to Know
28/
Redefining Joburg’s Tunnels
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Bits & Pieces
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Where History & Karoo Hospitality Meet – Graaff-Reinet
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Dinner & A Movie
Sunsational Summer in Durban
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Turn it Up!
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Books
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Gateway to Zimbabwe
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Gadgets
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An Ideal Place to Lay Your Surfboard
/ Airline Info
/ Motoring
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CEO Letter
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SA Express Gives Back
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122/ Airline Information 124/ Flight Schedule 127/ Passenger Letters
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A Soul Nurturing Retreat
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A Swede Dream – Volvo V40 Renault Kwid
Ceo SA EXPRESS Head of Department: Communications Refilwe Masemola Tel: +27 11 978 2540 Email: rmasemola@flyexpress.aero Customer Care Department Tel: 0861 729 227 Email: customercare@flyexpress.aero Twitter: @flySAexpress Facebook: SA Express Airways Reservations Support Tel: +27 11 978 9905 Email: groupsales@flyexpress.aero Group Reservations Tel: +27 11 978 5578 Email: reservationslist@flyexpress.aero Sales Office Email: sales@flyexpress.aero INDWE Cover Image © iStockphoto.com Images © iStockphoto.com & Quickpic
Dear passengers, A warm New Year’s welcome aboard your SA Express flight today. I expect that 2017 will be a good year! This faith is derived from the many “green shoots” we saw at South African Express last year, as well as the general buoyancy of the global aviation industry. The macro-economic fundamentals remain that Africa will continue to grow and prosper, and with that, the demand for aviation will increase. This also means that competition will continue to increase – which is good news for passengers. However, the runway is not without bumps. According to the latest IATA projections (8th December) demand growth for aviation in Africa – which is estimated at 4.5 % – is expected to be stronger than most regions outside the Middle East and Asia-Pacific, but the projected profitability is poor. Aviation globally made a record profit in 2016, while Africa as a region experienced its weakest financial performance ever with a net loss of $800 million (which is expected to be broadly unchanged in 2017). To create a viable and indigenous aviation sector in Africa requires more rapid development of route networks within Africa, which in turn requires liberalisation of the continent’s skies. Intra-African air traffic remains at a level far below that of other continents, which translates to potential for growth. According to statistics of the African Airlines Association, intercontinental traffic to and from Africa by African airlines is only about 20 % compared to about 80 % by non-African airlines. The best opportunities for growth and expansion lie in the under-served, niche African regional and domestic markets. This is the market served by SA Express. On the continent of Africa there currently exists a total of around 660 regional and
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domestic routes, of which more than half are served by less than five flights per week. This implies that over half of the current routes in Africa are under-served. Air connectivity is critical for the development of Sub-Saharan Africa’s economies. At present, air connectivity is being constrained in many countries by issues such as high taxes, charges and fees on passengers and fuel; failure to fully implement open skies protocols; restrictive visa requirements; as well as often cumbersome customs and excise clearance processes. To address these challenges would require collaboration by a wide range of stakeholders across Africa, including airlines, airports, and the Ministries of Transport, Tourism, Trade, Finance, Customs and Excise and others – of all governments. In South Africa, we have a good model for the African aviation sector: We have three independently managed, state-owned carriers which work together and are capable of being profitable. What stops African airlines from agreeing to cooperate on a similar level? Aviation has the potential to make a significant contribution to economic growth and development within the continent if its power is unleashed. I believe that, by partnering, we can ensure that the aviation sector becomes the catalyst that propels the South African and African economy forward. On behalf of all of our crew, thank you for choosing our company as your airline today. We wish you a pleasant flight and we hope to see you again soon. Yours in aviation, Inati Ntshanga CEO of SA Express
Publisher Bernard Hellberg | bernard@tcbmedia.co.za Marketing and Communications Manager Pam Komani | pam@junecommunications.co.za Editor Nicky Furniss | nicky@tcbmedia.co.za Layout and Design Renier Keyter | renier@tcbmedia.co.za Features Writers Julie Graham | julie@tcbmedia.co.za DIRECTORS Bernard Hellberg l bernard@tcbmedia.co.za Pam Komani | pam@junecommunications.co.za ADVERTISING SALES Tel: +27 12 425 5800 National Sales Manager (Regional & SADC) Bryan Kayavhu | bryan@tcbmedia.co.za +27 83 785 6691 Manager: National Sales & Business Development Chantal Barton | chantal@tcbmedia.co.za +27 79 626 0782 Senior Account Managers Nikki de Lange | nikki@tcbmedia.co.za +27 83 415 0339 Calvin van Vuuren | calvin@tcbmedia.co.za +27 82 5826873 Gertjie Meintjes | gertjie@tcbmedia.co.za +27 82 757 2622 DISCLAIMER: All material is strictly copyrighted. All rights are reserved. Reproduction in whole or part is prohibited without prior permission from the publisher. Opinions expressed in Indwe Magazine are not necessarily those of SA Express. Information has been included in good faith by the publisher and is believed to be correct at the time of going to print. No responsibility can be accepted for errors and omissions.
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Gives Back South African Express will be embarking on a series of events this year that will help to address some of the socio-economic issues confronting South African communities. To gain traction during December, the carrier broadened its campaign for 16 Days of Activism against Women and Children with World Aids Day and its annual Festive Season drive.
Text & Images © SA Express
“This was to highlight our view that caring for issues such as HIV, poverty and combating abuse are year-round events. We partnered with the South African Police Services (SAPS) in Kempton Park, People Opposing Women Abuse (POWA) and NGO Right to Care, and hosted an event at Willow Farm in Kempton Park,”
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says SA Express CEO, Inati Ntshanga. On Wednesday, 14 th December SA Express hosted a day of fun, educating and sharing with the residents of Willow Farm. In total, 200 households – more than 500 impoverished people – live on the farm. Many of them are survivors of abuse, including women and children.
Right to Care carried out HIV/Aids testing, TB screening and blood pressure testing, and also had a social worker on hand to educate the community about abuse. Furthermore, SA Express made a large donation of sanitary pads for women and girls.
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Need to Know
The Taste of Stars 10th & 13th January Michelin Star Wine-paired Dinners, The Vineyard Hotel, Cape Town
Foodies will be excited to hear that renowned Michelin-starred chef Roger Jones will again be preparing and hosting exclusive wine-paired dinners at the Vineyard Hotel early in January. At the MCC Bubbles-paired Dinner, on 10 th January, a select group of only 30 diners will enjoy a six-course menu paired with the finest South African sparkling wines made in accordance with the ancient Champagne method. Seats at this exclusive banquet are R895 a head. Roger’s second dinner forms part of the South Africa versus Australia leg of the 2017 Tri-Nations of Wine. On 13th January, 80 guests will sit down to a six-course Roger Jones menu, each course paired with two unidentified wines, one from South Africa and one from Australia. Diners will decide which wine they prefer, and the results will be announced at the end of the evening. Seats are R1,095 per person. To book, email eat@vineyard.co.za.
// www.vineyard.co.za
Silver Screen Dreams Throughout January Summer Screenings, Fugard Bioscope Cape Town
Summer’s scorching at the Fugard Bioscope with the hottest screenings of world cinema, including theatre, opera and ballet productions – all to be enjoyed from the comfort of your seat. The January programme includes films from the popular National Theatre Live’s Encore Series which offers awardwinning British theatre productions. Other films throughout January provide the chance to see productions by worldclass organisations such as the Bolshoi Ballet’s The Bright Stream and Verdi’s opera Il Trovatore by Berlin’s Staatsoper Unter den Linden, starring Anna Netrebko and Plácido Domingo. The films are screened in the Fugard’s stateof-the-art Bioscope, which is kitted out with a 7.1 Dolby Digital surround sound system and a wall-to-wall high definition cinema screen. Tickets for the Bioscope (available through Computicket) are limited and sell out quickly, so don’t delay to book your seat.
// www.thefugard.com 16/
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Head Off to the Orchard 4th February Tru-Cape Heritage Orchard Open Day, Grabouw
Tru-Cape Fruit Marketing, the largest marketer of South African apples and pears, is opening its Heritage Orchard of historic apple and pear trees to the public for a guided tour at Oak Valley Estate in Grabouw on 4th February. The tour will be an opportunity to see and taste historic fruit no longer in commercial production. While there is no charge for the twohour experience, places are limited to 30 people and tickets must be shown at the gate. Afterwards, a visit to The Apple Museum in Grabouw is recommended. This can be organised by phoning +27 21 848 9060 in advance. Alternatively, you can pop into the The Pool Room restaurant on Oak Valley Estate for a delicious lunch. Email poolroom@oakvalley.co.za for reservations. Booking for the Tru-Cape Heritage Orchard Open Day is via Quicket.co.za
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Need to Know
Local Lyricists 28th January Makietie Outdoor Music Show, Jason’s Hill Private Cellar
Less than an hour’s drive from Cape Town you’ll find the family-owned wine estate Jason’s Hill Private Cellar, which is also the venue for the not-to-be missed Jason’s Hill Makietie Outdoor Music Show. The show promises an explosive line-up of some of South Africa’s finest performers. So many of us have grown up listening to her heartfelt music and now you get the chance to see much loved Afrikaans performer, Laurika Rauch, live. She will be joined on stage by Loki Rothman for part of her performance. Completing this fabulous line-up is Potchefstroom native Bouwer Bosch and Cape Town based musician Gerald Clark. Relax on the estate’s immaculate lawns whilst the kids run around. Indulge in delicious food and refreshments which will be available to purchase at the venue on the day. Tickets are available from Computicket. For more information, email info@jasonshill.co.za.
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Horse Power 28 January Sun Met Celebrated with Mumm, Kenilworth Racecourse th
South Africa’s oldest horse race returns this year with a myriad of fresh, entertaining and unexpected activities to give race-goers an unparalleled experience. The event has been a firm favourite with the public since its earliest years over a century ago, when people attended the race dressed in their finest to see and be seen. Their fashion presence symbolised the essence of glamour and sophistication. It is because of this rich heritage that this year’s theme will be “Decades of Glamour”. The public are encouraged to pick their favourite fashion decade and source their outfits accordingly – from vintage to modern, daring to classic, the theme explores fashion trends dating as far back as the 1920s and presents a host of exciting opportunities for fashionistas, horseracing fans and punters to express themselves. To inspire race-goers, glamorous photographs of the current Miss South Africa Semi-Finalists showcasing the decades can be viewed at www.suninternational.com.
// www.sunmet.co.za
The Grapes of Mirth 28th & 29th January Start of Harvest Festival, Delheim Wine Estate, Stellenbosch
Delheim’s annual Start of Harvest Festival is back after a devastating fire on the Simonsberg Mountain put a cork in the event for 2016. The event is among the first to usher in the grape-picking season’s hustle and bustle when farms across the Winelands prepare to bring in the fruit after year-long toil and tending to the vines. Once again, the ever-popular grape stomping is back. This ancient tradition is symbolic of the fellowship of wine and is guaranteed to ignite the fun. There will also be live music and lawn games and even barrel-rolling races. As for the food, the harvest table format has been revamped. The feast is still on, but there will be even greater diversity, as well as the opportunity to taste the eminent suitability of Delheim wines with food. For more information, email restaurant@delheim.com.
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Need to Know
Get Your Motor Running 27 th to 29th January Cape Town Motor Show, Sun GrandWest Entertainment World
The inaugural Cape Town Motor Show (CTMS) promises a weekend of incredible fun with a broad appeal to all car and bike buffs, petrolheads and, in fact, the entire family. Exhibitions will include multiple world and South African introductions, as well as a complete range of domestic and imported passenger cars, bikes and trucks, sport utility vehicles, and experimental or concept cars. Additionally, attendees will have the opportunity to see numerous accessories and auto-related exhibits, competition vehicles, antique and collector’s cars, engine modifications, Sound-Off Beats competitions, virtual simulations, car wrapping, drifting, a large 4X4 outside area, live music and much more. Tickets can be booked via Computicket
// www.capetownmotorshow.co.za
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Post Holiday Blues
A French Affair
7 th February to 5th March Blue Man Group, Montecasino, Johannesburg
4th February Franschhoek Summer Wines, Leopard’s Leap Vineyards
How can you be blue while watching a trio of bald and blue men perform comical musical skits? The wildly popular, award-winning global phenomenon of the Blue Man Group will be visiting South Africa for the first time as part of a new World Tour from February to March 2017. These blue musketeers will be performing in the Teatro at Montecasino in Johannesburg from 7th February to 5th March, and in the Grand Arena, Grandwest in Cape Town from 21st to 26th March.
Get ready for a high summer celebration at this year’s Franschhoek Summer Wines. White, rosé, Méthode Cap Classique and light reds – all of the wines have been handpicked by the winemakers to complement the season and will be revealed on the day. Pair your favourites with delicious food from the rotisserie kitchen, as you relax on the veranda or the sprawling lawn with its panoramic views of the valley. Live entertainment completes what promises to be a perfect day out in the Winelands. Keeping things cool, attendees are asked to dress elegantly in white. Tickets are available from www.webtickets.co.za. For more information, email info@franschhoek.org.za.
// www.bigconcerts.co.za
Bits & Pieces
Make a Meal of It
Nice to Sweet You
For Fairytale Weddings
Johannesburg’s Tintswalo at Waterfall is an exclusive boutique destination that has spectacular 360°-degree views, and is designed as a typical barn, with thick stone clad walls, double volume spaces, and heavy bolted-timber roof trusses. The 16 luxury rooms look out over pristine polo fields and the estate’s dam. The hotel recently appointed a new Executive Chef, Jandri Niemand, who is revolutionising its dining scene. Growing up in the small Western Cape beach town of Kleinmond, Jandri discovered his love of cooking while working at the Arabella Hotel and Spa, and then spent a stint working in Dubai, before honing his skills further at the Mount Grace Hotel and Spa, and later at 54 on Bath, rated one of the best boutique hotels in the country. Thanks to Jandri’s talents, diners at Tintswalo can now look forward to whimsical flavour combinations, perfect portion control, beautiful plating and a wonderfully memorable meal all round. For reservations, email res@waterfall.tintswalo.com.
Who says emoticons are only for Skype conversations and WhatsApps? Or that they can’t be delicious as well as descriptive? Each Lindt Hello Mini Emotis bag is filled with the finest Lindt milk chocolates wrapped in cool and quirky emoticons to suit your everyday mood, and are the perfect way to show your happiness, your style and your love. The Lindt Hello Emotis are available at Woolworths and select Pick n Pay stores for R84,95.
Organising a wedding is an exciting but demanding task, and finding the right venue is often half the challenge. Morrells Boutique Estate, a French-style estate in Northcliff, Johannesburg, is conveniently located, while still feeling like an escape to the country. Glamorous enough to be “occasion-worthy”, but also intimate enough to feel warm and welcoming, it strikes the perfect balance for such a personal and important occasion. Lavender-scented rose and olive gardens transport you straight to a villa in Provence, and make a fittingly picturesque setting for photographs, or just relishing the moment. While guests mingle you can opt for extras like jugglers, mime artists and caricaturists for a fun carnival atmosphere, or keep it sophisticated and understated with canapés, fromagerie and a champagne station. Fairy lights in the bistro and courtyard, charming mismatched vintage chairs, candelabras and plentiful flowers are some of the details that make Morrells so special. Email info@morrells.co.za for more information.
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Dinner & A Movie
A Culinary Adventure Catharina’s Restaurant is as adventurous as the woman it is named after. Fascinating and feisty, Catharina Ras was the first ever female land owner in South Africa who founded Steenberg Vineyards in the 17th century. Executive Chef, Archie Maclean, serves up what he refers to as “contemporary heritage” food inspired by the bygone days of Catharina herself but with a chic, contemporary twist.
Diners can expect exotic ingredients, turned into absolute comfort food with a modern twist using an abundance of fresh, local produce. The décor too reflects the Cape’s heritage and it is not only the food that is a feast for the senses. Catharina’s is a must visit for any foodie, historian, wine-lover, adventurer and lover of the finer things in life.
// www.steenbergfarm.com/catharinas
Summer Sipping
Collateral Beauty When a successful New York advertising executive (Will Smith) suffers a great tragedy, he withdraws from life. While his concerned friends try desperately to reconnect with him, he seeks answers from the universe by writing letters to Love, Time and Death. But it’s not until his notes bring
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unexpected personal responses that he begins to understand how these constants interlock in a life fully lived, and how even the deepest loss can reveal moments of meaning and beauty. The movie also stars Kate Winslet, Keira Knightley, Helen Mirren and Edward Norton.
Summer is a time for long, lazy lunches over great bottles of wine, and Glenelly Estate has just the wine for this. The Glenelly Estate Reserve Chardonnay was naturally fermented, spent nine months on its lees and a total of ten months in new, second-fill 500 litre casks. It displays a wonderfully bright, crisp colour and the nose offers vibrant citrus, lime zest and flint, with hints of apple, underlying minerality and vanilla butterscotch. The palate is lush, with a creamy texture underpinned with beautiful mineral notes and hints of toasted almond and vanilla. The Glenelly Estate Reserve Chardonnay 2014 retails nationally for between R140 and R155.
FNBB FNBB speaks speaks a a new new dawn dawn for for the the modern modern business business FNB Botswana, through its Business FNB Botswana, Segment, recentlythrough hosted itsa Business Business Segment, Forum recentlytohosted Business Economic engagea customers Economic Forum involved to engage customers and stakeholders in funding and and in funding risk stakeholders managementinvolved and share ideas and on risk management and share ideas on innovative funding mechanisms that can innovative fundingtomechanisms that can propel businesses success. propel businesses to success. The forum, themed “ Innovating for The forum, themed ”“ was Innovating Business Efficiency presided for by Business Efficiency ” was by one of South Africa’s mostpresided respected one South Africa’s respected trendofanalysts, Mr. Dionmost Chang of Flux trend Dion Chang of Flux Trends,analysts, who tookMr.attendants through his Trends, who took attendants through his unique view of “trends as business unique strategy”.view of “trends as business strategy”. The day’s deliberations also focused The also focused issuesday’s on deliberations economic outlook, global issues on economic outlook, global markets and changes in banking markets and changes in banking regulations. regulations. When giving her welcome remarks, FNB When giving her welcome Business Director, Ogoneremarks, MadisaFNBBusiness Director, Ogone Madisa ofKgwarae acknowledged the relevance Kgwarae acknowledged the relevance of the Forum’s theme, as innovating for the Forum’s theme, as innovating for business efficiency is imperative in today’s business efficiency is imperative in today’s fast paced business environment. fast paced business environment. ‘Innovation is no longer a luxury or nice to ‘Innovation no longer a luxury to have, we allis acknowledge that or it nice should have, we all should form part of acknowledge a strategy in that orderit for the form part a strategy for the survival of ofany businessininorder the face of survival of any business theMadisa face ofcompetition from peers’, in said competition from peers’, said Madisa Kgwarae. Kgwarae. Dion Chang gave insight on ways Dion Chang on ways nurture the gave spirit insight of innovation nurture the adding spirit that of innovation innovation organisations organisations adding that innovation
www.facebook.com/FNBB www.facebook.com/FNBB
to to in in
@FNB_Botswana @FNB_Botswana
should not be restricted to a certain party should restricted a certain party or hub, not butbe rather shouldtobe vital part of or hub,employee but ratherand should vital part of every everybedepartment’s every employee and every department’s business. business. “ In order to build an innovative company “culture, In orderone to build an innovative should be able to company embrace culture, one should in beterms able to employee diversity ofembrace existing employee diversity in terms of existing versus new skill sets and in-industry versus new -skill sets experience. and in-industry versus cross industry Most versus cross - industry experience. organisations are trapped by Most their organisations arecapabilities trapped that by their existing skills and they existing and capabilities they fail to skills acquire new skills that through fail to acquire new ” noted skills Chang. through acquisition and training acquisition and training ” noted Chang. At the end of the day, delegates had ideas At end the day,unique delegates onthe how to of identify wayshad to ideas grow on how to identify unique ways toimplegrow businesses, particularly through businesses, implementation ofparticularly ideas andthrough exploration of mentation of ideassolutions and exploration innovative financial on offer. of innovative financial solutions on offer.
Turn it Up!
Bruno Mars Multiple Grammy Award-winning singer and songwriter Bruno Mars recently released his eagerly anticipated new album, XXIVk Magic (pronounced twenty-four karat magic).
The nine-track collection, written and produced by Mars himself, features a surprise guest appearance by Oscarwinning actress Halle Berry on the sultry track, “Calling All My Lovelies”. The already critically acclaimed collection also features co-writing assists from Grammy Award-winning icon Babyface on the closing ballad “Too Good To Say Goodbye”, and heavyweight producer T-Pain on the jam “Straight Up & Down”. Mars heralded XXIVk Magic with a cover story in Rolling Stone magazine and “XXIVk Magic”, the blockbuster first single from the album, made an impressive top five debut on Billboard’s Hot 100, marking Mars’ highest chart debut to date. “XXIVk Magic” also set a record as the first song in 2016 to chart in the top 10 across three top radio formats, all in the same week. The swagged-out companion video – directed by Mars and his longtime collaborator Cameron
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Duddy – has amassed over 130 million views worldwide on Mars’ official YouTube channel. Bruno Mars has sold over 170 million singles and over 26 million albums worldwide, affirming him as one of the best-selling artists of all time. The critically acclaimed artist recently dominated charts with the worldwide smash single, “Uptown Funk”. The RIAA diamondcertified smash hit made history as the longest-leading Billboard Hot 100 single of the 2010s, and is only the 10th single in the chart’s 57-year history to spend at least 14 weeks at No.1. According to Billboard, Mars scored his first five Hot 100 No.1 singles faster than any male artist since Elvis Presley. As a singer, songwriter and producer, Bruno Mars has now amassed an incredible catalogue of 35 Hot 100 hits to date. Visit www.brunomars.com for more information.
a r o f y d Rea ? y a d i l o H s e d a H els oburg’s Tunn Redefining J tential to turn Johannesburg into a city the po scover y has A surprise di ce again. portunity on of golden op pski Text: Lisa Wite Soup an rb U Š es Imag
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This Image: An artist’s impression of the Parks Station tunnel entry point. The area around the entrances will be turned into public space. This Page Right: Aerial view showing the extent of the tunnels and the proposed entrance upgrades. Next Page Left: New entrances to the tunnels will be created at pavement level and will be incorporated into adjoining buildings. Next Page Top Right: A view showing the upgraded interior of the tunnels Next Page Bottom Right: New light shafts will be cut into the top of the tunnels to allow natural light to penetrate below
Imagine if, right now, there were people partying underneath your feet. As you stand there filling up your glass at the watercooler or putting on your lipstick, they’re scurrying about underground – admiring an art exhibition, perhaps, or asking a barista to top up their cappuccino. It might sound like something out of Greek mythology, The Borrowers or even, as architect Ray Harli puts it, Harry Potter – but if he has his way, it’s a scene that will soon be brought to life. That’s because Harli and his firm, Urban Soup, are at the forefront of a campaign to turn a network of tunnels recently uncovered in the Johannesburg city centre into a lifestyle hub. It all started in March 2016, when he received a phone call from the site manager working on another Urban Soup initiative, a mixed use development in Newtown, alerting him to the existence of a tunnel on site. “We initially thought that the tunnel was the opening of a sewerage works. We weren’t sure what to do with it – whether it should be knocked down – so I went down to have a look around,” Harli recalls. At first glance, the tunnels were unprepossessing, filled as they were with almost 10 cm of water. But it was after Harli returned to the office, and logged a call with the Johannesburg Development Agency to ask how the matter should be handled, that he received the first inkling of the magnitude of the discovery. “The JDA had heard of the tunnels, and referred me to the Department of Heritage.” Harli’s contact there clearly had a passion for the tunnels. She was quick to share a slew of research, including documents and
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photographs collected over many years. Immediately, it became clear that this was no simple sewerage pipe: the tunnels extended all the way beneath the city, ending at Platform 13 at Park Station. In a tribute to early 20th century industry, the network had been constructed in 1932 to facilitate the postal system. It’s a quaint image: Hundreds of postal workers, antlike in their diligence, hurrying letters and parcels through the tunnels to sorting areas and on to terminals, where they would be railed to the harbours and shipped to other parts of the country. There was nothing quaint about the workings of the system, however – underneath Park Station, this second world operated with to-the-minute precision, with workers dispatching up to 600 postal bags per day. The tunnels – all 3 km of them – fell into disuse in the 1990s, probably around the time email started to take over from snail mail. At this point, it would have been easy to dismiss the structure with a “Hmm, interesting” – but a trip to New York had got Harli thinking. The Big Apple is already famous for the High Line, an aerial park built on a disused railroad. But lesser known is the Lowline, a project which
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attempts to recreate the same kind of attraction underground. A global first, the underground park will be located in an old trolley terminal on the Lower East Side, using mirrors to direct sunlight and transform the area from a Hades-like dungeon to a tourist haven. If New York can turn the underground into a playground, why not Joburg, Harli asked himself – especially since the dimensions of the tunnels easily lend themselves to creating a public space. Measuring a sizeable 4 m by 4 m, many open into giant chambers that would be perfect as exhibition spaces or even dining areas. At the very least, Harli says, the space could be used to increase the connectivity between existing transport hubs, strengthening the networks between Newtown’s rail and bus depots and taxi ranks. This in itself would be an achievement, improving the quality of life for many, because the success of any transport hub depends on connectivity. Think of how many times you’ve pondered taking the Gautrain from Sandton to Pretoria, then changed your mind because there’s no way to reach your destination once you’ve arrived at the station (well, pre-
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Uber, that is). But there’s nothing “at least” about Harli’s vision. In his mind, the space has become an attraction to rival anything above ground. He’s thinking green space, galleries, exhibitions, cycling tracks, theatres. And he’s not the only one thinking big. Already, he’s received a number of queries from coffee shops keen to serve subterranean lattes. All that’s left now is to sign up investors eager to join Government in a public private partnership, and ensure that checks and balances are in place to maintain and manage the site. Urban Soup is well on track in this department, having already designed conceptual drawings which are being discussed with interested parties. “This could have a ripple effect,” Harli says. “It just takes one great idea to fix a city, and I see this becoming the spine of urban activation.” Indeed, from conveying post, the tunnels could become a conveyer of people, directing them around the city. “Imagine wandering through an underground design space before you venture upstairs for a party at Randlords,” Harli says. Those postal workers of yesteryear would be proud.
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The Drostdy Hotel
Where History & Karoo Hospitality Meet
Graaff-Reinet The liquor went down like a hot poker, setting both my throat and ears on fire. But then what else can one expect from a drink called “Withond” (white dog) served in a shot glass emblazoned with the picture of a pitbull (albeit a fairly friendlylooking one)? What was unexpected though, was drinking it in a museum – and one that used to be a parsonage for the Dutch Reformed Church! But then again, the small Karoo town of Graaff-Reinet is full of surprises. Text: Nicky Furniss Images © Newmark Hotels & Nicky Furniss
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We were standing in the Reinet House Museum, a beautiful Cape Dutch building at the end of Parsonage Street. It’s the only place in town that still distils Withond, a brandy made from the sugary Graaff-Reinet grape, and once illegal during the early part of the last century when authorities clamped down on the distillation of spirits allowed for sale. Other than its brandy sill, the museum is crammed with artefacts from the little town’s history, which is a rich one since the town is the fourth oldest in South Africa (established in 1786 after Cape Town, Stellenbosch and Swellendam), and a key stopover on the journey from the Cape into the interior (and a starting point for many Voortrekkers during the Groot Trek). In fact, the whole town is a living museum with more than 220 listed national monuments (more than any other town in the country) – with 13 heritage listed buildings in Parsonage Street alone. Many of the museum’s artefacts relate to the last of three Dutch Reformed Ministers who occupied the parsonage from the time it was built in 1812, Rev Andrew Murray. Interestingly – for a traditionally Afrikaans church – Murray was actually a Scot and became very influential in the religious life of the town. He is also famous for shooting a hippo in the parsonage’s back garden. Its crime? Eating his cabbages. Man of the cloth or not, no one messes with a man’s vegetable garden, apparently! Reinet House is believed to have been designed by renowned architect Louis M Thibault, who was also responsible for the Old Drostdy which faces it at the end of Parsonage Street. A Drostdy was the office or residence of a landdrost, or Boer magistrate, and as such, this building (completed in 1806) provided official accommodation for the likes of Lord Charles Somerset and Sir Rufane Donkin, before serving as the magistrate’s official residence from 1818 to 1847. The two buildings were deliberately built to face each other – the parsonage being the residence of the spiritual authority in the town, and the Drostdy the residence of the temporal authority, any settlement’s two pillars of strength. That said, the parsonage was built higher than its counterpart to denote its closer proximity to God. The Drostdy, on the other hand, is long and low to the ground – possibly signifying its proximity and accessibility to the
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The Reinet House Museum
Infamous Withond
people of Graaff-Reinet and, in fact, this is no more true than today. In 1878 the building was converted into a hotel, and though it changed hands numerous times and underwent a number of structural changes and additions over the years, it is still a hotel today – a beautiful
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five-star hotel, in fact, that has made itself the decided heart of Graaff-Reinet. Many a Karoo local has been married here at the Drostdy Hotel. And little wonder, with its lovely gardens – including a striking vine-covered walkway – and ample photo opportunities thanks to its restored
The gardens of the Drostdy Hotel
historic buildings and romantic interiors that hark back to the simpler times of yesteryear. This impression is aided by creaking wooden floors, period furniture and a host of photos and keepsakes from the Karoo’s bygone days. Wedding feasts are well catered for by the hotel’s excellent culinary team, who are also responsible for the superb cuisine served up in the De Cambedoo Restaurant, which is a wonderful mixture of Karoo comfort food (you would be remiss to not try the lamb at least once) and haute cuisine, that has both locals and visitors coming back for seconds (and thirds). This may also have something to do with the hotel’s excellent wine collection, much of which is housed in the hotel’s vinoteque which is both beautiful and incredibly impressive. This is the spot to marvel at some of the best (and most expensive) wines in the Eastern Cape. For those wanting to take a few bottles home with them, there is an onsite wine shop which stocks a great selection of wines from across South Africa. They also host regular cheese and wine functions which find pride of place on many a local’s calendar of social events. Adjacent to the wine shop is the Imibala Art Gallery which showcases excellent African art pieces, from both established and emerging artists, while there is always the temptation of the
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hotel’s Africology Spa with its calming interior and magic-inducing therapists. It is a good sign when the locals frequent an establishment (the bar is also a popular hangout), as it adds to the homely nature of the hotel, as well as recommends it – and I would hazard a guess that few visitors who are lucky enough to stay here would disagree with the recommendation. The hotel offers 48 beautifully styled rooms which range from smaller Bachelor Rooms to wonderfully spacious Executive Rooms. Those rooms in the Ferreira precinct have the added benefit of their own secluded area complete with swimming pool. My favourite rooms, however, are those in quaint Stretch’s Court, because as well as being wonderfully comfortable they also come with a good dollop of history. This street of brightly coloured little houses was named after Captain Stretch, a government land surveyor, who divided the original stand into allotments in 1858, many of which were sold to coloured labourers. The street later came to be known as Vrygang (free street), referring to the freed slaves living here. While the allure of the hotel is undoubtedly a strong one, a hotel is, after all, designed to house travellers, and you should make a point of being one yourself while you are here. There are the aforementioned 220 heritage sites to keep you busy, or otherwise take a drive out to the Camdeboo National Park for a spot
of nature. Here is where you will also find the spectacular Valley of Desolation – a misnomer of a name if ever there was one thanks to the spectacular rock formations that you will find here, best viewed tinged by the light of the setting sun. The quirky town of Nieu-Bethesda, made famous by Helen Martin’s striking Owl House, is a short drive away, or else ditch your car and grab a mountain bike or your hiking shoes and hit the many trails in the area. There is also always the option of heading back to the hotel to mingle with the locals – small towns are often home to the quirkiest and most interesting of characters. And if you ever need an ice breaker, I hear a shot of Withond works wonders! For more information on the Drostdy Hotel, visit www.newmarkhotels.com/ accommodation/hotels/drostdy-hotel/ or email reservations@newmarkhotels.com.
The Valley of Desolation
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Challenge
Accepted! An expedition – described as “a journey undertaken by a group of people with a particular purpose” – generally involves covering large distances through trying terrain while overcoming demanding circumstances with courage and conviction. Avid adventurer, philanthropist and founder of Expeditionists, Thomas Hart, has just returned from such a journey in a bid to also to raise money and awareness for a cause very dear to his own heart by following in the footsteps of a hero.
Text: Julie Graham Images © Thomas Hart
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After completing his Master’s degree in anthropology, film and photography at the University of KwaZulu-Natal in 2011, Pietermaritzburg local, Thomas Hart, spent a year discovering the world around him, researching indigenous communities, and coming up with a vision for his life and how he could make a difference. When he returned from a backpacking adventure in India in 2012, his entire life changed. His mother, internationally acclaimed artist, Juliet Armstrong, had been diagnosed with terminal brain cancer. Hart and his family were devastated and, during her numerous operations and radiation sessions, Hart decided to embark on a fundraising expedition to raise money for her medical bills. He was to follow in the footsteps of John Ross and walk barefoot from Durban to Maputo in Mozambique. Unfortunately, however, his mother passed away a mere month after he conceptualised this idea. “Our family took different paths in dealing with her loss,” says Hart. “Most of our paths led to travel and I ended up travelling in East Africa for three years and working for a number of NGOs.” The overwhelming shock of losing his mother to this devastating disease was something that inspired Hart to start Expeditionists, which launched in May last year. Founded on the collective dreams of like-minded African adventurers and explorers, the Expeditionists is a community, a movement, a brand and a lifestyle. “The vision of Expeditionists is to create a community of African explorers, adventurers, historians, conservationists, athletes and scientists who can market their expeditions through our platform while creating content that we can package commercially for brands as well as for educational purposes – like providing adventure and wilderness learning content to students with little resources,” Hart explains. “Expeditionists consists of four core principles: Explore, Educate, Engage and Empower.” With all this in mind, Hart decided to launch his first expedition – inspired by the idea he had when he was mother was suffering from cancer – together with fellow expeditionist, friend and fellow filmmaker, Simphiwe “Fiddy” Ngcobo. And so the John Ross Challenge was born. “John Ross was a young Scottish boy whose real name was Charles Rawden Maclean. He was given the name John Ross by Nathanial Isaacs who wrote the book Travels and Adventures in Eastern Africa in 1836. The legend of John Ross comes from the journey Charles took from Port Natal (Durban) to Delagoa Bay
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(Maputo) on foot and then back again just to get medical and shipping supplies for the small fort and settlement,” Hart explains. For Hart the expedition was always going to be about raising funds and awareness for cancer sufferers, and, together with the PinkDrive, he decided to fundraise for a lifesaving mobile cancer testing and treatment mini-van for rural areas in KwaZulu-Natal. Ngcobo’s mission was to raise funds for the Empilweni Community Centre, also in KwaZulu-Natal, that takes care of mentally and physically
disabled children. They also decided to attempt to break the world record for the longest barefoot journey (Hart would be barefoot the entire way), which at the time stood at 1,448 km. The John Ross Challenge began at the city hall in Pietermaritzburg on 20th August and it took the two men two and a half months to complete their trek through three Southern African countries to get to Maputo and back again. “Although I had trained barefoot for almost a year doing many half marathons and trail runs barefoot, nothing
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o t e d Ma n o i t c Perfe
First Page: Thomas Hart in Sodwana in iSimangaliso Wetland Park, the starting point of the wilderness section of the park; this 70 km stretch of bush needed to be completed within 24 hours. Second Page: Simphiwe Ngcobo and Thomas Hart at the Shaka Zulu grave and monument in Stanger which marked the point where Hart exceeded the world record (at that time) of 1,448 km. This Page: Having a much needed rest outside Black Rock
could have prepared me for what was about to come in the next two months,” recalls Hart. Leg injuries, bloody and blistered feet, stomach bugs, fever and heat stroke where just some of the challenges the two faced while braving concrete roads and rough terrain on their journey. With a diet that consisted predominantly of FutureLife, dried fruit, noodles and tuna, the two lost a total of 14 kg between them on the expedition. This, however, did not prevent them from experiencing the striking beauty of the landscapes they were exposed to, which included Hluhluwe (where they witnessed a mother cheetah teaching her cubs to hunt), the rolling hills of Swaziland, the bustling fish and food markets of Maputo, the azure ocean of Ponta Malongane and the incredible coastlines of UNESCO Heritage Site, iSimangaliso Wetland Park. By the time the two made it to iSimangaliso, Ngcobo was suffering a great deal from a severe foot injury and had to be transferred to Richard’s Bay for medical attention. Hart completed the 61 km to
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Richard’s Bay alone in 10 hours and 29 minutes. “This was a personal best for me, which got me thinking about attempting to do the Comrades Marathon barefoot,” he says. Ngcobo then rejoined him and the two made their way on the N2 to Stanger, where they stopped at King Shaka’s burial site. This was the moment where Hart accomplished his goal and overtook the record for the longest barefoot journey by one kilometre: 1,449 km. “This was definitely my proudest moment and a memory I will never forget,” he recalls. By the time the two made it to Durban and ended the expedition at the John Ross Building and Statue, they had covered a total distance of 1,551 km. “During the same time I was on the expedition, however, three other adventurers attempted to break the record too,” says Hart, and sadly, he did not come out the victor. Now, more determined than ever, Hart is already planning his next attempt. “We are now looking at creating the South African Legends Challenge where I will
walk the coastline of South Africa barefoot – a distance of 4,000 km – while telling the stories of South African legends who crossed this beautiful land of ours,” he says. “If this doesn’t interest people then I will propose walking in the footsteps of the first African to be recognised and awarded by the Royal Geographical Society for his role in the search of the Nile’s source and the mapping of the Congo River. His name is Sidi Mubarak Bombay and he walked from the coast of Tanzania to the coast of the Congo on foot – the first person in recorded history to do this. And this was 200 years ago.” Having raised money for their respective charities and accomplished massive feats, overcoming what at times seemed to be insurmountable challenges and adversities, there really is no stopping this dedicated duo now. For more information on future expeditions and to find out how you can be a part of Expeditionists, visit their website at www.expeditionists.org.
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Sunsational Summer in
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It is going to be a bumper summer in Durban, as over 1,4 million visitors are expected to land on its shores to enjoy a sunsational and memorable summer holiday. This year the city has embarked on an intensive marketing campaign to attract visitors from all over the world, with the message being, “Sunsational Durban, 100 % Pure Summer�.
Text & Images Š Durban Tourism
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The city has won numerous global accolades and awards, from being recognized as a New Seven Wonder City of the World, to being highly recommended by global media giants such as CNN and the New York Times as a must-visit destination. Various new restaurants and lounges have recently been opened in Durban and this will contribute positively to the economy of the city and increase the product offerings and experiences on the East Coast. Township Tourism and eKasi Lifestyle have proven to be popular experiences, and the city plans to continue with their efforts to showcase everything that makes Durban unique and exciting. Over the next three months Durban will once again offer the best experiences and events line-up for visitors to enjoy. Some of the anchor events to look forward to include: the Durban Jazz Festival; Fact Durban Rocks; Umgababa Beach Festival; Woza Durban; Crown Gospel Awards; Durban Underground; and the popular Beach Festivals in Sapphire Coast and Umhlanga which will draw thousands of visitors. So start planning your awesome summer experience and head to this subtropical paradise for endless summer days, warm ocean dips, and rocking events from city to ekasi! The city of Durban would like to encourage all our visitors to venture to new hidden gems and tourism routes this holiday season. Spend time with the locals at popular township restaurants and be absorbed by the rich history and culture of this vibrant city at its various tourism nodes. Visit the Woza eNanda Heritage Route which is also becoming popular with young adventure tourists. You can canoe, mountain bike, hire a quad bike or have coffee at one of the most breathtaking spots in Durban, Wushweni, overlooking the Inanda Dam. Your experience in Durban has a warm African flavour that will touch your heart and soul. Durban is a city that combines the perfect ingredients to make your holiday special, whether you want adventure, tranquillity, nightlife, live performances, exotic cuisine, or just sun-filled days of complete relaxation at the finest beaches and hotels – the choices are endless. Visit www.durbanexperience.co.za, connect via Twitter @DBNTourism or like the Facebook page DBNTourism. Remember to hashtag #DurbanSummer wherever you are in Sunsational Durban – 100 % Pure Summer.
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Globe-trotting MTN customers can now stay connected with loved ones more affordably than ever before, following the launch of discounted roaming rates that will be known as MTN Hello World. Text & Image © MTN MTN Hello World is a proposition which replaces the hugely popular Roam Like Home offer. MTN Hello World encompasses an improved list of partners and it is applicable even in countries where MTN does not have operations. With MTN Hello World, MTN subscribers can connect to the rich world of data for as low as R1 per MB and can make and receive calls from R1.25 per minute. When roaming on Etisalat in the United Arab Emirates, the following roaming rates will apply: Voice calls for R2.50 per minute, SMSes for R2.50, and data for R1 per MB. “MTN Hello World gives expression to our ongoing quest to offer value to our
customers, regardless of where they are in the world. The world is a global village, and customers that are criss-crossing the world, either for work or pleasure, can take comfort in the fact that they can do so more cost-effectively when they are roaming with either one of the extensive list of our carrier partners anywhere in the world. This is one of the ways in which MTN is driving its mission of making its customers’ lives a whole lot brighter,” says Larry Annetts, Chief Consumer Officer of MTN South Africa. All customers who travel outside of South Africa will continue to receive discounted rates for roaming services.
Customers will be able to access these rates without having to opt in. MTN Hello World is yet another proposition from MTN to continue making its customers’ lives a whole lot brighter, not only in South Africa but also when traveling to international destinations. For more information, visit www.mtn.com.
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A Soul Nurturing
Retreat Known for its laid-back atmosphere, forested dunes, lagoons, rivers and unspoilt white sand beaches, Chintsa Bay, in the Wild Coast region of the Eastern Cape, is the perfect backdrop for a soul-nurturing getaway.
Text: Deidre Loots Images Š Prana Lodge Private Beach Estate & Spa
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The lush, tropical forests and rolling white sand beaches of the Wild Coast make this the absolute ideal destination for those seeking solace in an unspoilt, natural environment. And there is no better way to experience the beauty of this idyllic region than by staying at Prana Lodge Private Beach Estate & Spa, a hotel and spa which stands in a pristine forest alongside beautiful Chintsa Bay. Peace and tranquillity, as well as utmost privacy, make Prana Lodge really stand out as one of the region’s premier getaway destinations. A mere 40 minute drive from the hustle and bustle of East London, and you will find yourself totally immersed in nature, with 21 km of unspoilt beach, the warm Indian Ocean and forested gardens, with the sound of birdsong gracing your ears. The lodge comprises eight luxurious suites, each with a private garden and plunge pool (with the exception of the Forest Suite). These beautiful stand-alone havens ensure total privacy for guests. With an impressive collection of art, gorgeous Persian carpets and luxury linens, these individually designed suites have everything one would need for ultimate relaxation. Choose from the Ruby, Sapphire, Emerald,
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Tanzanite, Turquoise, Citrine, Diamond Villa or Forest Suite (slightly more secluded in the natural dune forest and the perfect romantic hideaway) – each spacious beyond what is necessary and a lavish option for a restorative getaway. No soul-nurturing getaway would be complete without an indulgent spa treatment or two, and the award-winning Prana Lodge Wellness Spa presents guests with a unique experience. A totally holistic sanctuary intended to nurture and renew mind, body and spirit, the professional team at the spa are committed to restoring balance through a range of personalised treatments and therapies using only natural products and aromatic oils, rubs and ointments that contain herbs grown in the spa’s own gardens. A sauna, steam room and outdoor deck Jacuzzi are also available. As the only five-star hotel in the region, one can expect the very best in dining at the Prana Lodge Restaurant, which is headed up by award-winning Executive Chef Jaycee Ferreira, who creates culinary delights with echoes of French, African and Asian inspirations. The restaurant is a highly sought-after dining destination and the fresh ingredients, masterful
dishes, impeccable service, stunning location and extensive wine list make it a truly sumptuous experience. Catering for breakfast, lunch and dinner, guests at Prana Lodge are in for a treat. Day visitors are also welcome to visit the spa and restaurant by prior reservation. The warm, inviting Indian Ocean, a mere stone’s throw from the lodge, is another element which will add magic to a rejuvenating stay. Guests can enjoy a range of activities like surfing, swimming, kayaking and golfing with all equipment available from the lodge. For those wanting to make the most of relaxing and unwinding, there really are few things that beat a long walk on the beach – possibly piña colada in hand. Prana Lodge Private Beach Estate & Spa has every reason under the sun to pride itself on being the best luxury retreat in the region, and you will be hard pressed to find anything quite like it on the beautiful Wild Coast. Peace, tranquillity and breathtaking nature prevail at this exquisite private beach estate – perfect for nurturing the soul whilst indulging in the best life has to offer. Go on, spoil yourself! For more information, visit www.pranalodge.co.za.
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Un havre de détente pour nourrir
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Bien connue pour son atmosphère détendue, ses dunes boisées, ses lagunes, ses rivières et ses plages de sable blanc immaculées, la baie de Chintsa, qui se trouve dans la région de la Côte Sauvage du Cape oriental, est la toile de fond idéale pour nourrir son âme et s’évader. Texte : Deidre Loots Images © Prana Lodge Private Beach Estate & Spa
Les forêts tropicales luxuriantes et les longues plages de sable blanc font de la Côte Sauvage une destination privilégiée pour ceux qui recherchent l’apaisement dans un environnement naturel préservé. Il n’y a pas de meilleur moyen de découvrir la beauté de cette région idyllique que de faire un séjour à Prana Lodge Private Beach Estate & Spa, un hôtel et spa luxueux de petite taille en bord de plage sur la baie de Chintsa, entouré d’une forêt sauvage. Paix, tranquillité, ainsi que la plus grande discrétion font que Prana Lodge est sans aucun doute l’une des destinations touristiques les plus recherchées de la région. À seulement 40 minutes de voiture de l’effervescence de la ville
d’East London vous vous trouverez plongé(e) en pleine nature sur une plage sauvage de 21 km de long caressée par les eaux tièdes de l’océan Indien et longée de jardins boisés bercés de chants d’oiseaux. Le lodge propose huit suites de luxe comprenant chacune un jardin et une piscine privés (à l’exception de la Forest Suite). Ces havres individuels garantissent totalement le respect de l’intimité des hôtes. Ces suites conçues individuellement comportent tout ce dont on pourrait avoir besoin pour une relaxation ultime, allant d’une collection d’art impressionnante à des tapis persans superbes, ainsi que du linge de luxe. Vous avez le choix entre les villas Rubis, Saphir, Émeraude, Tanzanite, Turquoise, Citrine,
Diamant et Forêt (cette dernière se trouve un peu plus isolée dans la dune boisée ce qui en fait un refuge ultra romantique) : chacune des villas est très spacieuse et excède de beaucoup l’indispensable offrant ainsi un éclectisme somptueux pour une escapade revitalisante. Aucun havre de paix ne serait complet sans un ou deux traitements de spa luxueux et qui mieux que le multi-récompensé Prana Lodge Wellness Spa pour offrir à ses hôtes une expérience unique. Ce sanctuaire fonctionne de façon holistique et vise à nourrir et à régénérer âme, corps et esprit. L’équipe professionnelle du spa s’engage à rétablir l’équilibre du corps au biais d’une gamme de traitements et de thérapies personnalisées
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n’utilisant que des produits et des huiles aromatiques naturels, ainsi que baumes et des onguents qui contiennent des plantes cultivées dans le jardin du spa. Un sauna, un hammam ainsi qu’un Jacuzzi extérieur en terrasse sont aussi à la disposition des hôtes. Prana Lodge se trouve être le seul hôtel cinq étoiles de la région et de ce fait on peut s’attendre à ce qu’il y a de mieux en matière de gastronomie. Le Prana Lodge Restaurant est dirigé par le chef exécutif réputé Jaycee Ferreira qui vous propose des délices culinaires inspirés de la gastronomie française, africaine et asiatique. Le restaurant de renommée est très recherché, et la fraîcheur des ingrédients, ainsi que les plats préparés de façon magistrale, le service irréprochable, le site exceptionnel et une vaste carte de vins feront de votre visite une expérience tout à fait somptueuse. Les hôtes de Prana Lodge se régaleront des petits déjeuners, déjeuners, collations et dîners préparés dans les cuisines du restaurant. Les visiteurs de la journée sont également invités à visiter le spa et le restaurant sur réservation préalable.
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Les eaux tièdes et enchanteresses de l’océan Indien qui se trouve à deux pas du lodge ne font qu’ajouter une touche de magie à votre séjour dynamisant. Les hôtes peuvent s’adonner à toutes sortes d’activités telles le surf, la natation, le canoë-kayak et le golf, avec tous les équipements à leur disposition au lodge. Pour ceux qui veulent se relaxer et décompresser au maximum rien ne vaut une longue promenade sur la plage avec éventuellement un verre de Piña Colada en guise de compagnie. Prana Lodge Private Beach Estate & Spa a toutes les raisons d’être fier de son statut privilégié de premier havre de détente de luxe de la région, et vous aurez du mal à trouver quoi que ce soit s’en rapprochant sur la magnifique Côte Sauvage. Paix, tranquillité, et une nature à vous couper le souffle triomphent sur ce domaine divin avec plage privée – tout ce qu’il y a de mieux pour le bien-être de l’âme tout en savourant ce que la vie a de mieux à offrir. N’hésitez pas à vous faire chouchouter ! Pour plus de renseignements, visitez www.pranalodge.co.za.
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The Great Zimbabwe Ruins
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Hwange National Park
Wedged right between the Zambezi and Limpopo rivers, Zimbabwe spans a distance of around 390,245 km². With so much unseen territory to explore, it can be difficult to know where to start. If you want to experience the rich cultural heritage that Zimbabwe has to offer without being too far removed from the mod-cons of city living, then Harare should definitely be on the top of your list. Harare is Zimbabwe’s leading financial, commercial and communications centre,
Lake Kariba
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and offers tourists a true taste of big-city living, while at the same time offering breathtaking wildlife scenes well within a day’s drive from the city centre. The Avondale Flea market, located behind Avondale Shopping Centre on King George Road, is a great place to get a taste of an African-style market. Browse for handmade crafts and African curios on the atmospheric sub-floor level, or peruse through clothing, jewellery, second-hand books and children’s toys in the open air above.
Of course, the best way to experience a country is to taste its food. For the fine diners out there, Amanzi Restaurant, situated in the heart of the northern suburbs of Harare, serves up a flavour sensation for its guests with its “fusion” style cuisine. The menu reads like a travel brochure, as it borrows some of the best foods from different countries around the world. Garwe Restaurant takes a more local approach, serving up traditional Zimbabwean cuisine in the most authentic
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way possible – sans menus. Hosts describe the options to you and help you choose the best dish for your palate. In order to make the most of this beautiful country, you really ought to venture beyond the city limits. Some of the most gorgeous adventures lie in wait on the outskirts of town. Domboshawa, literally meaning “The Red Rock”, is an orange granite hill located 30 km outside of Harare. The hill takes about 15 minutes to hike and provides its conquerors with a 360-degree view of the stunning Mashonaland country. Pack a picnic basket and enjoy the sunset, or explore the various caves and 6,000-year-old rock art that this rocky outcrop has on offer. No trip to Zimbabwe would be complete
Nyanga National Park
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without a game drive. Mwanga Lodge is situated a mere 40 km from Harare. Spend the night at one of the lodge’s A-frame cabins, or go on a day safari where you’ll get the chance to spot some incredible game, take a ride on the back of an African elephant, go for a canoe trip, or spend some time in Mwanga’s Bird & Game Sanctuary. For more information, visit www.ballyvaughan.co.zw/mwanga-lodge. For the ultimate overview of the city, thrill-seekers and adrenaline-junkies alike can skydive from the Charles Prince Airport. Just 18 km from the city centre, the Charles Prince Airport is a historical landmark that served as the Rhodesian Air Training Group location during World War II.
Visitors to the country can learn more about Zimbabwe’s rich culture and heritage at the various museums and galleries dispersed throughout Harare. The Museum of Human Sciences provides an interesting insight into Zimbabwe’s history, while the National Gallery allows visitors to take a deeper look into Zimbabwean culture. The list of things to do in this distinctive country is endless if you take the time to venture beyond the stock-standard tourist hit-list. No matter how unique your tastes and preferences might be, Zimbabwe is guaranteed to have something to colour your face with wonder. For more information, visit www.zimbabwetourism.net.
Zimbabwe Bucket List Great Zimbabwe Ruins (as seen on our cover this month): See the largest collection of ancient ruins in Sub-Saharan Africa by exploring the fallen city of Great Zimbabwe. Built between the 11th and 15th centuries, Great Zimbabwe was once the epicentre of trade between the African empire, India, Persia and China. Mana Pools National Park: This World Heritage Site is one of the country’s most popular game reserves owing to its rich beauty and wide range of animal life (www.zimparks.org). Nyanga: Home to the highest mountain in Zimbabwe, Mount Nyangani, which stands at about 2,600 m tall, Nyanga also boasts the second highest waterfall on the continent – Mutarazi Falls – as well as the Vumba Mountains, referred to as the “Mountains of the Mist”, which lie on the border between Zimbabwe and Mozambique. Bulawayo: Enjoy a 360° view of the second largest city in Zimbabwe by visiting Mabukuweni – a view-point built upon a rocky outcrop 1,422 m above sea level. Hwange National Park: The largest National Park in Zimbabwe, Hwange has long been a favourite for twitchers and animal lovers alike (www.zimparks.org).
Sa express connects you to Harare
Making Food
Safe Again SADC Agricultural Commodities & Agro-Processed Goods With modern farming techniques becoming increasingly scientific, agricultural regulations are more vital now than ever before.
Text: Supplied Images Š iStockphoto
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“We are what we eat,” as they say, but consumers worldwide are increasingly aware that we are also what has been sprayed onto what we eat, what insect pests and diseases have got at it, what was in the water that nourished it – and so on. As modern farming becomes increasingly scientific, so consumers are becoming more concerned about what goes into what they consume, giving rise to organic farming and the use of more traditional and natural methods. Ironically, these tend to be accessible to only two sections of society: The rich, who can afford the extra cost of organic food, and the very poor, who still live on what they produce by traditional methods. For the rest of us, most of what we eat will be the result of intensive farming and “agroprocessing”. So the need for rules and checks on the safety of animal and plant health and how they are raised or grown – Sanitary and Phytosanitary (SPS) measures, as they are known – is even greater. How SADC Is Managing SPS Agriculture plays a major role in the economies of the member states of the Southern African Development Community (SADC), with agricultural products and agro-processed goods being key export commodities, both regionally and internationally. Ensuring compliance with SPS measures is therefore crucial, as failure to do so can undermine trade and lead to significant commercial losses. A great deal of effort is therefore dedicated to limiting and managing this threat.
SADC’s approach to managing SPS region-wide is based on provisions of the World Trade Organization (WTO). There are five main objectives: 1. To facilitate protection of human, animal or plant life or health in the territory of SADC member states. 2. To enhance the member states’ implementation of the WTO SPS requirements. 3. To enhance technical capacity to implement and monitor SPS measures, including promoting greater use of international standards and other matters concerning SPS. 4. To provide a regional forum for addressing sanitary and phytosanitary matters. 5. To provide a regional forum for resolving trade-related sanitary or phytosanitary issues. Key elements in this mix also include establishing systems to give early warning of problems (such as outbreaks of animal or plant diseases), as well as the creation of awareness-raising initiatives to help farmers understand what SPS measures are, why they exist, and how to comply with them. The Role of the European Union As both SADC’s largest development cooperation partner and second market for SADC products – after the Asia Pacific region – the European Union (EU) has a double interest in helping SADC tackle this important challenge, and so provides support in the form
of the Regional Economic Integration Support (REIS) Programme, a four-year programme (2013 – 2017) managed by the SADC Secretariat and funded by the EU, with a budget of €20 million. REIS not only focuses on SPS measures, but also supports negotiation of the EU-SADC EPA and other areas of interest to SADC regional integration such as Investment, Payments, Tax, Technical Barriers to Trade and Trade in Services. In the SPS field, REIS works to increase SADC traded agricultural commodities and agro-processed goods compliance with the international SPS standards. Key interventions supported by REIS include: • Harmonisation of SADC SPS measures, based on international standards. • R aising awareness among farmers and exporters in SADC on SPS measures relevant to products traded within SADC, the Tripartite Region, Africa and internationally. • REIS has been a catalyst for the rapid development of SPS management in the region since its launch in April 2013. REIS promoted the improvement of trade in agricultural commodities within the region and internationally, fosters compliance with regional and international multilateral trade agreements, and creates awareness of SPS measures amongst farmers and agro-food processors by supporting a number of technical fora (such as the regional SPS Coordinating Committee, the Livestock Technical Committee, the Plant Protection
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Technical Committee and the Food Safety Technical Committee). It also facilitates organisation of workshops to raise awareness about SPS issues amongst food and agriculture stakeholders, including farmers, agroprocessors, importers and exporters. This has already produced some very positive results: • One of the issues singled out for action at technical sub-committee level is the development of “Rapid Alert Systems”. In the case of food safety, the rapid alert system will enable each member state to speedily notify relevant authorities in other member states whenever undesirable agroproducts enter the region, or when there is the possibility of products condemned in one member state being transported to another member state. From a plant protection perspective the system will allow for advanced warning of any pest outbreak threatening crops, for example.
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• To date over 100 regional farmers and agro-product exporters have participated in REIS-organised SPS awareness-raising workshops and training sessions. The participants are drawn from national farmers’ unions who go back and share the knowledge with their members. • Extensive training for technical officers responsible for the facilitation of safe trade in food and agro-products (such as inspectors and food laboratory technicians) has been organised so that when they implement SPS measures, they do so in line with international norms. It is expected that by the end of the REIS programme, compliance with SPS measures and use of standards will have improved significantly in the region, leading to increased trade in safer agro-products regionally and internationally. The SADC SPS Coordinating Committee meetings have also become a forum for regional discussions on issues coming up
for consideration at international standards setting bodies like the World Organization for Animal Health, the International Plant Protection Convention, the WTO SPS Committee and other occasions where sanitary and phytosanitary matters are discussed and deliberated. Diane Sibanda, Secretary to the Botswana Agricultural Union, took part in REIS training activities. “The REIS Programme training on SPS introduced Botswana horticulturalists to Good Agriculture Practices, which we did not have in place before. SPS awareness has been embraced by all farmers nationally. We have since recommended that the government make national standards on fruit and vegetables compulsory to enable us to expand our markets, she says.” All of which means safer food for consumers within the SADC region and better export potential to consumers abroad, with the economic development potential that implies.
The Capital City’s
New Capital The Capital Hotel Group is set to launch Pretoria’s first state-of-the-art apartment hotel – The Capital Menlyn Maine – in March 2017.
Text & Image © The Capital Hotel Group
The multi-billion rand, 315,000 m² Menlyn Maine development is already home to leading corporates, while the development of its new Central Square will introduce the new 200-room apartment and conferencing hotel, making it the place to meet, socialize, shop, live and work. The award-winning Menlyn Maine is designed to be environmentally sustainable, from its sidewalks and streets, to its parks and squares. The executive apartments, hotel and conference concept will be completely integrated with Menlyn Maine Central Square and will be a much-needed offering for Pretoria, as well as a first of its kind. Managing Director Marc Wachsberger says that the new development offers a lifestyle in a league of its own and will include: “Rooms kitted out to the highest
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standard and each living space expertly designed with superb finishes and timeless designs from luxury and superior studios to one/two/three bedroom apartments. Exclusive services will also include an in-room dining concierge; uncapped, high speed complimentary Wi-Fi; HD full bouquet satellite television; complimentary laundry service in the apartments; and complimentary parking and shuttles.” Hotel meals will be catered by Koi Restaurant, which will offer contemporary Asian cuisine and a worldclass bar located adjacent to the hotel’s magnificent pool deck and rim-flow pool. In addition, guests will be able to choose from at least ten other restaurants, three major food retailers, a Virgin Classic gym and the first casino in Pretoria – all within the Menlyn Maine precinct. The hotel’s conference centre has a capacity of 250
people, opens up onto a spectacular park, and is suitable for everything from high tech meetings to large scale events. This entrepreneurial hotel group has become a complete industry disruptor in less than seven years, with the highest consistent occupancy in Sandton at 83 % – a formula the group is now well-positioned to begin replicating across the country. Wachsberger says that The Capital’s success lies in its combination of the best of both worlds – a full hotel service with the option of self-catering apartments and a host of facilities geared towards the requirements of both business and leisure travellers. This is supported by its commitment to providing an affordable alternative; a quality, yet “no frills” product that delivers real value to travellers. For more information, visit www.thecapital.co.za.
An Ideal Place to Lay Your
Surfboard Bali is an island of bright colours, vibrant people, and rich culture. It has also been blessed with some of nature’s finest endowments, including some of the best beaches and waves in Indonesia. Surf fanatics head in their droves to Uluwatu, but while some of the area’s cafes and stalls may be on the basic side, the accommodation needn’t be – especially when you have the magnificent Anantara Uluwatu Bali Resort perfectly perched overlooking the waves.
Text: Nicky Furniss Images © Anantara
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The dance had been building in intensity for almost an hour. Not being well versed in Hindu mythology, we pieced together the story from the short description in our programme, as well as from overheard snippets from the man sitting next to us who was explaining the storyline to the little boy perched on his lap, who giggled every time the white monkey character made an appearance. Even without knowing the intricacies of the story, the singing of the 70 strong choir was mesmerising – as was the setting. Perched on the south-western tip of the Uluwatu Peninsular, Pura Luhur Uluwatu is one of several important Hindu temples dedicated to the spirits of the sea along this stretch of the Bali coastline. Established in the 11th century, it boasts some fascinating statues and intricate carvings – not to mention a notorious menagerie of badly behaved monkeys – but it is undoubtedly its setting that draws throngs of visitors here every evening at sunset. Perched atop towering sheer cliffs, even those with the strongest of constitutions couldn’t help but feel a little vertigo when craning over the walls to look far, far below at the waves crashing ceaselessly at its base. The waves are what this part of Bali are famous for – being home to some of the best surf breaks in the world – and they also lend their own chorus and stunning backdrop to the Kecak performance (or fire dance) that takes place here every night. As dusk fell, the performance heated up – literally – as a ring of fire leapt to life around the characters on the stage below us. The little boy next to us gasped. But then, in a show-stopping finale, the white monkey appeared to stamp out the fire and save the day – to much clapping and cheering from the crowd of 500. He’s lucky he did it when he did, though, as just moments after taking his bow, the heavens opened and the rain came pelting down, clearly angry at not being given the chance to do the fire extinguishing itself. It was a slow, very wet shuffle to get to the temple’s entrance, but while the other visitors searched unsuccessfully for taxis, we were thrilled to see our friendly driver from Anantara Uluwatu waving us over. It was a short drive back to the hotel, where we quickly squelched our way through the magnificent marble lobby and headed down the stairs to our suite – everything in Uluwatu seems perched atop cliffs or in increments down them – before stripping off our sodden clothes and jumping into a
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hot bath. A hot bath, I might add, outside on our deck overlooking the ocean. It really is a view that can’t be beat, and so it makes sense that everything about the hotel is designed to maximise it, to drink it in, and to let it flood into every space – from the floor-to-ceiling glass windows in the suites, to the restaurants, all of which have options of sitting out on a balcony overlooking the sea. The hotel even boasts a magnificent glass cube, glistening, transparent and perched in prime sea view location, making it the ideal place for a truly unforgettable wedding ceremony or cocktail event. Speaking of cocktails, there simply is no better way to end a long day of Bali sightseeing than by ordering a drink and slipping into the hotel’s infinity pool, the surface of which is often scattered with sweet-smelling frangipani blossoms from a nearby tree. Once you have cooled
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off, you can pop on a dress and stroll over to Splash restaurant, where you can feast on fresh seafood, with the smell of the sea a perfect accompaniment. In the mornings over breakfast, you can marvel at the surfers who come from all over the world to try their luck on these storied breaks. Right in front of the hotel is Impossibles Beach – apparently so named because the steep track leading down to it is so treacherous, and utterly exhausting to get back up on the way out. Guests at Anantara Uluwatu need no longer worry about this, though, as the hotel boasts an elevator right down to the beach – an ingenious idea for such a rugged and precipitous coastline. Unfortunately the same cannot be said for many of the other surf spots along the Bukit Peninsula, but many are worth the slog, even if you’re not a surfer. Padang
Padang beach has arguably one of the easier walks (as long as you don’t get attacked by the monkeys) and is the place the beautiful people hang out. As it’s only a small half-moon of beach, it gets very crowded quite quickly, but it does have the benefit of a large cliff to one side to offer some shady respite from the heat of the day, along with refreshing coconut water from the vendors nearby. There are a number of spots where you can hire surfboards, both on the beach and along the main road leading to it. Although if you’re a novice, it’s best to leave these waves to the pros as they can be a little tricky, and opt instead for some lessons in Kuta before you hit Uluwatu. Further down the road you will find the heart of the surf action and the reason for the area’s notoriety: Uluwatu beach. Perched above it is Single Fin, a multi-
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storey bar cum restaurant. The service is non-existent and the food fairly mediocre but you simply cannot beat the views as it offers an unimpeded front row seat to all of the amazing surfing action. A precipitous hike will take you done the cliff to the beach below, which is worth a look for its gigantic rock formations and caves, as well its access to the incredible waves beyond. The pathway is lined with little warungs (shops), cafes and even massage parlours (much needed after a day on the waves) to pop into on your way down. Or even better, on the way back up, if only to give you an excuse to stop and catch your breath and simultaneously save face in front of the locals, who spring up the steps like mountain goats even with surfboards in hand! After a hot day battling the area’s many tourists for a patch of sand, or a sliver of wave, it is heaven to head back to Anantara to the comfort of your air-conditioned suite and a cold shower. The spa is another welcome respite from the hustle and bustle of sightseeing, as is simply pulling up a lounger by the pool and sipping on a G&T as the sun sets over another beautiful Balinese day. Aah, this is the life! For more information, visit bali-uluwatu.anantara.com.
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Making Room for
Millennials Criticised for their perceived laziness because of their attachment to technology, Millennials are in fact the age group most likely to define the next quarter century. So how best should South African cities accommodate them to help bring on the future?
Text: Samantha Bartlett Images © Supplied
ICIC: Coworking spaces, the Inner City Ideas Cartel
They may be “self-obsessed”, but Millennials are also the largest generation in Western history. Either way, you could make a good case for catering to the needs of those born between 1980 and 2000. They’re smarter than you (or so they say), having grown up in a period of rapid technological progression. Their heroes are entrepreneurs and young innovators who disrupted traditional industries. They use social media to communicate and smartphones to access services. For them, boundaries are not set by geography or politics but by the limitations of the devices they use. They need a reliable internet connection to survive. The millennial is collaborative and can
reach all four corners of the world in an instant message. It stands to reason, then, that they don’t need much room to get stuff done. They are big on small and prefer compact, inexpensive living and work spaces in city centres. In this way, they are leading the global trend of re-urbanisation. In 2015, Millennials surpassed Gen X to become the largest share of the US workforce, according to the Pew Research Center. South Africans aged between 11 and 31 at the time of our 2011 census made up around 40 % of our own population. About half of those were in their 20s. The results of the Cape Town Central City Improvement District’s (CCID) fourth annual online residential survey mirror
this. Millennials are the largest group living in the Mother City’s CBD, with 47 % of all respondents aged 18 to 34. “It’s important, therefore, to develop cities with Millennials in mind. In the Cape Town Central City, developers have cottoned on to this by, for example, converting buildings into co-working spaces. And they are seeing big returns on their investments,” says Rob Kane, chairperson of the CCID. In February 2015, the CCID revealed there were three such spaces within its footprint. By November, it was eight. And that number has since risen to 12. They provide Millennials with the “flexible work schedules” a Time magazine poll revealed this generations desires.
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Carmel Place: New micro apartments in New York
These co-working spaces are also a strong emergent trend in other parts of the country, Johannesburg in particular. But in Cape Town’s CBD, co-working spaces cater to a variety of industries and needs. The Inner City Ideas Cartel, for example, is home to everyone from PR practitioners to IT specialists. It hosts small law firms, recruitment agencies and those involved in advertising. They may take up a desk or two in the open-plan space or a private office seating up to six staff members. Siyelo CoWork, meanwhile, caters to tech start-ups. The setup at 75 Harrington in the East City is typical of Cape Town CBD coworking. It offers fast internet, a phone, 24-hour security, printing, kitchen facilities and a meeting space. Messy Millennials needn’t worry about cleaning either – that’s taken care of. Cube Workspace across town goes a step beyond traditional coworking. It offers a “virtual office” solution that gives on-the-move entrepreneurs a fixed business address.
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Johannesburg’s inner city also has its share of co-working spaces, including the “no frills or fuss” OPEN in Maboneng. These work spaces are all important because Millennials are “startup kids”, according to UK blog Lucky Attitude. “[They] have built new businesses out of the ruins of a recession since 2008. In doing so, they’ve changed the career expectations for a whole generation.” And what about their living space? Globally, Millennials aren’t interested in the white-picket dream of their parents. There is a trend for them to opt for living arrangements close to public transport. The CCID’s online residential survey seems to confirm this too. The results revealed 58 % of respondents chose to live in or bordering the Cape Town CBD because of its proximity to their places of work. This makes travel by bus or minibus taxi realistic. According to LiveScience, however, Millennials are sometimes called “the Peter Pan or Boomerang Generation because
of the propensity of some to move back in with their parents, perhaps due to economic constraints”. This reflects a global need for affordable accommodation in inner cities. The solution may lie in the “co-living” scenario exemplified by New York City’s first microapartment tower. Finished in February, Carmel Place consists of 55 units, some of which are 23 m² and suitable for one- or two-person households. They are selfcontained, with seating, sleeping space, a bathroom and a kitchenette. Like coworking spaces, shared amenities such as a rooftop terrace are the order of the day. Says Kane: “In the Cape Town and Johannesburg CBDs in the mid-2000s, there was a move to convert old office buildings into apartment blocks. With the proliferation of underused C-grade space still available in certain parts of the Cape Town CBD, there is a huge opportunity for developers to think small and provide the affordable residences the millennial market needs.”
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Now with a more premium and classy look, the dramatically styled V40 has unique daytime running lights with the distinctive “Thor’s Hammer” LEDs. But fancy lights alone will probably not sway discerning buyers into parting with R470,848 – merely for the sake of driving a car with a pretty face. As with all Volvos, the truth lies deeper, and is tastefully hidden away. Invisible to the naked eye – yet essential to the success of any vehicle – the Volvo’s superior construction for added safety, impeccable
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handling and road-holding are some of its key features. This has led this particular model to becoming Volvo’s most popular vehicle in the South African market. LUXURY INTERIOR A combination of a stunning interior with a totally seamless dashboard and nine radio station preselects, as well as seats that are fully adjustable (with three memory settings), has led to the production of a multi-talented vehicle that’s an easy-topark pleasure in the urban jungle, while
also being kitted out for fatigue-free, longdistance travelling. Six speakers, dual-zone climate control, two 12V power outlets, and a frameless automatically dimming interior mirror, a roof spoiler and tyre pressure monitor, place the V40 R-Design firmly in the luxury/performance category – where the likes of Audi Sportback 2.0 TFSI auto present a strong challenge at R455,000, as well as the BMW 3 Series 220i with its eight-speed auto and power outputs of 141 kW and 280 Nm. The Beemer retails at R477,482.
T
R
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Also in the mix but certainly not as sophisticated as the V40, Ford’s Focus ST3 sells for R471,900, and produces an impressive 184 kW and 360 Nm. Pity about the six-speed manual gearbox, though. THE POWER A two-litre turbo four-cylinder produces a noteworthy 180 kW, which is just shy of the magical 100 kW/litre that is the domain of cars which cost twice as much and which sport exotic badges. The 350 Nm of torque, coupled to the superb eight-speed automatic provides the kind of acceleration figures that many sports car owners would love to experience – namely 6.3 seconds for the 0-100 km/h sprint. The state-of-the-art eight-speed gearbox deserves a special mention, since gear changes in the Volvo are so smooth that the rev counter’s fluctuations are the only indication that cog-swopping is taking place. ADD-ONS Taking the conventional V40 and turning it into an R-Design calls for a sportier body kit with “aggressive” front and rear bumpers, two large exhaust pipes that really work, and sports seats. Of course, the enhanced model also calls for extremely attractive
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18” wheels and a dramatic paint job to emphasise the R-Design as a standalone model. Sadly, the Swedes, being who they are, decided that a perfectly sensible blue would be more than good enough – and that was that! THE VERDICT The Volvo V40, of which 37 units were sold in November this year, sports a great-looking design with its aggressive wind-cheating exterior, more than enough room for five adults and their luggage, and a claimed (average) fuel consumption figure of 5.9 litres/100 km. Once buyers have overcome their bias towards German cars, this Swede will certainly feature high up on the shopping list. As one of the safest, if not the safest car in its class and beyond, the V40 R-Design has much to offer and is a sound choice for discerning buyers. Virtually blemish-free, I only had one gripe with this test car – the rather harsh rear suspension. Although, admittedly, a full complement of driver and passengers along with their luggage would have eliminated this problem. It’s a performance car without the overstated “look at me” image, and represents fairly good value for money.
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o t w o H s r a t S n i a t e R a couple of ur team, but yo on ct pa ating im a resignation. have a devast u to prevent member can yo y lp ke he a n ng ca si Lo terventions st-effective in small and co Text: finweek ckphoto.com Image Š iSto
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You have one bright spark on your team. One. He’s the guy who you can always rely on to deliver great work, on time. He always has an innovative solution for any problem, and can understand Stuart, who only communicates through grunts and eye-rolling. And then, a resignation letter. Replacing the star member of your team will not only be costly, but will also mean a loss of knowhow and productivity, and it will divert your energy for many months to come. Instead of focusing on the very real challenges of your job, you will now have to spend your time searching for a replacement and learning to speak “Stuart”. While you may have been assured by the departee that “it’s not you, it’s me”, you have a sinking feeling that his resignation could have been prevented. Here are some cost-effective ways to retain key staff: Express Gratitude and Reward Good Work Even small gestures for a job well done – a day off, a voucher for dinner or tickets to a soccer game – can make a huge difference in helping an employee feel valued. Call out great work in meetings or in the internal newsletter, and recognise those who are living the company values. Be Transparent Keep employees informed about the real state of the business and be clear about how their work can make a direct contribution to achieving the company’s goals. Communicate well and often, and keep it positive. Give employees a clear and inspiring vision of the future for the company. Make them feel secure and safe. Create Opportunities for Growth This may be the most important intervention to ensure retention, says Heidi Duvenage, head of Sage Talent Solutions, the recruitment division of the global payroll and integrated accounting group Sage. Make sure that your employees are not stagnating by giving them challenging tasks and the opportunity to learn new skills. “In today’s ever-changing world of work, it is very important for top talent to be allowed to grow their competencies at all times. Companies that don’t create these opportunities run the risk that their best employees will move on to companies that do offer them the chance to learn new things.” Make sure that employees have access to training, and are encouraged to do online courses, for example. Also, hook up all your stars with in-house mentors.
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Respect Their Lives Outside of Work Show that you are serious about helping employees to maintain a good work-life balance by banning email outside of office hours, or by being flexible with working hours and offering telecommuting on days that they have to stay home. Consider adopting a “result-only work environment”: Instead of focusing on how many hours employees work, only evaluate what they have achieved. Employees then take total responsibility for their work, and are judged only on the outcomes they deliver. This gives them control of where and when they choose to work on their projects, allowing them to structure their working lives to what suits them best. Also, help your employees to manage their domestic responsibilities by introducing support measures. In the US, many companies now offer employees laundry, delivery, handyman and even emergency childcare services at cut-rate prices. See all personal emergencies as opportunities to demonstrate your willingness to support team members. When they ask for time off, be more than generous and assist them where you can. Apart from demonstrating basic human decency, this will also help you earn loyalty. Encourage Dialogue Create opportunities for employees to talk about what they are busy with, as well as an environment (like a fun break room) to help facilitate contact between people. Create a Clear Career Pathway and Promote From Within Whenever Possible Often employees will jump ship because it may actually be easier to find an open position elsewhere. Make sure your team knows exactly where they could be heading in the company if they deliver the goods. Show your confidence in star performers by awarding them key projects above their pay grade.
Ask for Input, Then Implement Their Ideas Engaged employees feel that their contributions are valued, and that they have the ability to shape their work environment. Create opportunities (even a good old suggestion box) to allow for feedback. Start Well Studies show that how new employees are treated at the start of a new job can make a huge difference in how long they stay with a company. Provide Unexpected Treats From free boerie rolls to “bring your pet to work” days, there are many initiatives that can make your office a fun place. Create new traditions that are not centred on traditional holidays. Celebrate employees’ personal milestones, for example by sponsoring dinner on a wedding anniversary or cards (or time off) on their kids’ birthdays. Structure Long-Term Awards Make sure that your remuneration and bonus structure rewards goals that are achieved over longer periods. This could help keep employees for longer. Avoid Boredom Mix up the day-to-day drudgery by regularly switching around tasks or seconding team members to other departments. Make sure your team is involved in an inspiring social project and allow for time outside the office to work on these projects.
Offer Innovative Benefits Think of new ways to reward employees – preferably benefits that are tailored to their individual needs. This could include gym membership and on-site health services. Cut Back on Nuisances Talk to your employees about their most challenging frustrations in the office. Address these annoyances, for example, by cutting down on meetings. Following feedback from their staff, some companies, like Intel, have also introduced email-free days.
Copy courtesy of ‘Finweek’. Call 0860 103 911 to subscribe.
New Kwid on the
Block Renault Kwid
Renault’s recent A-segment offering, the Kwid, is an unpretentious budget runabout that’s aimed at the true entry point of the motor market. Text: Bernard Hellberg Snr Images © Renault South Africa
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Renault’s smallest – and cheapest – compact hatch, the new Kwid, is the French automaker’s answer to such surprising local market hits as the Datsun Go. While almost the Go’s equal in price, the Kwid is destined to catch the eye of potential price-conscious buyers as it comes in two versions – Expression at R119,900 and Dynamic at R129,900. At the recent media launch, the Kwid was described by David Durand, head of Kwid styling, as an “entirely new car that offers a lot of surprises”. I have to agree entirely, especially when stumbling across such items as manual winders for the rear windows, and only one airbag (for the driver). Surprises, indeed. Power and Sense Fortunately, Renault had the good sense to launch Kwid at sea level, where the very modest 1.0-litre three-cylinder engine – which produces a slight 50 kW and 91 Nm of torque – is not constrained by the power-sapping thin air that we have at altitude in Gauteng. Counting in its favour, despite the
obviously modest power outputs, the Kwid is a rugged, no-nonsense little fourdoor hatch that drives power through a five-speed manual gearbox to the front wheels. The clutch is light and a pleasure to operate, while gear changes are smooth and quite slick. The Kwid’s 180 mm ground clearance adds to the rugged nature of the car, while the 300 litres of available boot space should find favour with people on the go who will also appreciate the claimed consumption figures of 4.7 litres/100 km. This rather cute-looking built-in-India newcomer, also surprises (in a positive sense) with height-adjustable front seats, electric power steering, and uncomplicated controls that are easy to reach by driver and front passenger alike. Design It may (almost) look like an SUV – but don’t take it off-road. The short front and rear overhangs, the 180 mm ground clearance, and the lower part of the rear bumper in black trim write an ambitious cheque that will be difficult to cash. Even the
flared wheel arches with their black cladding points to its relationship with the Renault Sandero, which has been a sales success in that it offers great value for money despite fairly modest specification levels. Final Say The Renault Kwid will certainly grab the attention of buyers, despite some safety concerns, and a feeling that build quality – although rattle-free and fairly sturdy (on good roads) – could present a problem given the tinny overall feel, and the fact that it only has a one-star NCAP safety rating. Positives include one of the lightest aluminium engines in the Renault line-up, great fuel economy, and a 7” touchscreen with navigation and Bluetooth as standard features on the Dynamique model. The longer wheelbase (2,422 mm) allows for a spacious, comfortable cabin and extra legroom, despite the compact exterior. Renault has so much confidence in this latest model, that they’ve included a fiveyear/150,000 km warranty, as well as a six-year anti-corrosion warranty. Service intervals are at 15,000 km.
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‘the difference starts here’
Be a Handy
Andy Cool DIY Staycation Projects
The summer holidays are almost over and you might have a little extra time before cracking on with the New Year. Instead of spending these great days as a couch potato, why not tackle some easy and long overdue DIY projects? Property24 shares some easy home DIY projects you could do in a day or two.
Text: Property24 Images Š iStockphoto.com
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Reveal Your True Colours With great weather that allows you to leave your windows and doors open, why not breathe some life into your home with a fresh lick of paint? Accent walls will draw attention to any space, so choose a colour that complements your style and décor elements. If you need to redesign your kitchen on a budget, consider painting your kitchen cabinets and changing the cabinet knobs! Less Clutter, More Space If you can’t park your vehicle in your garage without bumping into the bicycles, tool boxes or plastic tables and chairs, then it’s time for some order. Create more garage space by fitting ceiling hooks on the beams of the wooden roof structure to hang your bicycles from. By using wall brackets and wooden planks, create some shelf space for all your storage tins and boxes. By allocating each wall space and corner to various garage items, such as garden gear, mechanical tools and sports equipment, you’ll have plenty of floor space to easily park your vehicle. Light Up Your Outdoor Spaces Take advantage of the warmer weather by spending some time outdoors. Why not stretch that outdoor time by lighting up your garden? Upgrade your garden and outdoor entertainment areas with solar-powered lighting. Say goodbye to high electricity bills and untidy electric wiring and hello to some charming and romantic ambience. Clean Out Those Closets Repurpose cold drink can tabs to free up space in your closet. Simply thread a coat hanger hook through a can tab and attach a second hanger onto the tab so that the hangers overlap. Now you have double the room to hang your items. Keep your closet or linen cupboard organised simply by slipping duvets and sheets inside matching pillowcases. This way you can easily find what you’re looking for. Looking for a way to organise and display your scarves? Find a scrap piece of wood and glue on some pegs to create an instant scarf rack.
For more great lifestyle and DIY advice, visit the Lifestyle section on www.property24.com.
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Forewarned is
Forearmed What to Do If You’ve Been in an Accident
Few things equal the frustration and inconvenience of a car accident. It sets off a chain reaction of phone calls, involves insurer and panel beater quotes, and likely means you have to pay an insurance excess.
Text: Ogilvy PR Image © iStockphoto.com
While all of this is unavoidable, you can make it easier on yourself by following some basic rules, says Jeff Osborne, Automotive Head for Gumtree SA. “Dealing with your car insurance company after an accident can be a challenge, even for the most calm of individuals,” Osborne says. “It is important to be methodical and meticulously record everything that happens.” Osborne notes five simple steps to help you deal with an accident if it occurs. • Call the police so that they can come to the scene and take down an accident report, or go to the nearest police station to report it straight after the accident occurs. You will need the accident report number when logging your insurance claim. • Take down as many details as possible – about both vehicles, the other driver’s license card and disc, and their registration number – and if you can, pictures too. “This will increase your chances of a
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successful claim and may even get your excess back,” comments Osborne. • Be sure to contact your insurer timeously as failing do so may result in your insurance company rejecting your claim. “During this time, avoid making contact with the other driver – your insurer will manage that,” Osborne warns. • Once you have logged your claim, your insurer will issue you with an excess payment amount. This is payable to the panel beater or repair shop you’ve chosen. Osborne notes: “When it comes to repairs, never go ahead with them on your own. Often, the insurance company will ask you to submit three quotes, which they will then advise on, or will refer you to one of their approved panel beaters.” • Once a panel beater is chosen, make sure that your insurer is aware of when your car will be taken in and when you’re meant to fetch it. This will help
with reporting unsatisfactory work. It’s also good to be prepared, Osborne says. “Ensure that your vehicle is registered and licensed, that you have your driver’s license on you at all times, as well as your insurance information and an emergency kit in your car. Most importantly, know about your insurance’s claiming process,” he concludes.
About Gumtree Launched in South Africa in 2005, Gumtree has helped millions of people buy, sell and trade goods and services. Gumtree.co.za is the most visited and largest classifieds website in South Africa. With local sites for hundreds of cities and towns across the country, Gumtree makes it easy for South Africans to find exactly what they’re looking for in their own community.
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Cyber security Risks for
2017
Mimecast shares their cyber security predictions for 2017, preparing us for the sorts of cyberattacks we might face in the new year. Text: Mimecast Images Š iStockphoto
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You don’t need to be looking into a crystal ball to know that cybercriminals are becoming increasingly sophisticated. In the constantly changing technologydriven society we live in today, companies need to be on the top of their game if they want to safeguard themselves against future cyberattacks. The Rise of Cyber Gangs The past year has been rampant with attacks, and it’s only going to get worse. Not just in the number of attacks, but in the level of sophistication. We are likely to see growing groups of attackers, as well as a network of shared stolen information. Virtual gangs will grow and fight over territories in the digital landscape. To protect against these threats, organizations need to take a layered approach and ensure that they have a proper cyber resilience strategy in place. Ransomware Continues to Evolve Ransomware will become one of the biggest threats. With Bitcoin (virtual money) enabling the perpetrators to further increase their distance from their victims, it has never been easier to perpetrate cybercrimes. In the coming year, we also expect more crypto-lockers and evolving forms of ransomware that deny access to desktops, network drives and cloud services.
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Focus on Data Mining While Wire Transfer fraud is, and will be an issue in the future, attackers are increasingly focused on data mining, and will gather important data which can be sold on the Dark Web, or used in future attacks. Organizations need to consider where they are susceptible and ensure that their gateway, firewall, endpoint and other security solutions are consistently up-to-date. Cyber Espionage to Cause More Political Disruption Nation states and their sponsored operatives will increasingly use cyber espionage to cause political shifts and disruption, and to gain economic advantage. This will involve – but will not be limited to – email hacking and disclosure of other forms of intercepted private communications, as well as disruption of and interference with critical national infrastructures. Reigning In Data Residency & Governance Increased state-sponsored attacks will lead to more stringent rules around data residency and governance, as well as state firewalls being considered to mitigate threats. Advances in managing internet traffic from different geographies may also become a focus as the global trade landscape changes.
Impersonation Attacks in the Spotlight Whaling attacks take the form of an illegitimate web page or email that scams businesses out of millions. According to the U.S. Federal Bureau of Investigation (FBI), whaling attacks led to more than $2,3 billion (about R32,2 billion) in losses over the last three years. We expect to see whaling attacks to be the next “it” attack. Macro Malware Still in the Game While most organizations choose to block executable attachments at the gateway by default, they must still allow files, such Microsoft Office documents, to pass freely if employees are to be productive. Attackers exploit this by weaponising files in these common formats. According to our own research, we found that 50 % of firms have seen an increase in the last year in email attacks that use macros in attachments. We therefore expect to see macro malware continue into next year and beyond. For More Information To learn more about internet security options to protect you against these types of threats, visit www.mimecast.com.
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rhino tracking
Located 15 km outside Botswana’s Capital City, Gaborone, Mokolodi Nature Reserve has a variety of tourism activities, such as game drives, giraffe and rhino tracking, camping, chalets, and cheetah interactions. In addition, we also have environmental education programmes, which in the last 25 years have brought in over 250 000 Batswana school children. Mokolodi also boasts excellent conference and wedding facilities with a magnificent view.
Business Hub Bravo! Swakopmund Luxury Suites rated "excellent" by 38 travelers
Each of our 16 suites are designed to provide a uniquely memorablestay. Enjoy breakfast at one of the quaint surrounding coffee shops, or fuel your adrenalin addiction at the nearby sky diving school, dune or ocean adventure locations. Whatever your visit, our contemporaryluxury suites look forward to welcoming you. For room reservations email reservations@swakopmundluxurysuites.com A. Tobias Hanyeko & Am Zoll, erf228c, Swakopmund
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WARTFREEZE For common warts on hands and feet What is Wart Freeze? Wart Freeze freezes warts! The aerosol freezes the wart by means of cryotherapy. The wart is frozen to the core in just 10 seconds. After 10 to 14 days the wart falls of the skin and the new healthy skin is visible.
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The facts are that almost 60% of people suffering heart disease have low cholesterol levels and that most of them are given cholesterol lowering medication as a first line treatment. There are other causes which are mostly ignored! Several clinical studies indicate that the nutrients in CholesterolEase may assist with: • lowering and regulating cholesterol levels; • preventing plaque formation in our blood vessels; and • building collagen to prevent and repair injury • removing existing plaque in our blood vessel walls; already present. CholesterolEase is available without prescription from most pharmacies. Ask your pharmacist or healthcare practitioner about CholesterolEase. For more information go to www.cholesterolease.com or call us on 082 678 3737 during business hours. My coronary arteries were occluded and I had a heart attack at the age of 32. The prescribed cholesterol medication didn’t work for me and I was afraid that I was going to die early. I have been using Cholesterolease for the past 10 years and my veins and arteries have remained healthy and plaque free. Why don’t you try it for yourself Johan Wilken ( 50 ) Owner of Cholesterolease
One of my coronary arteries was 95% blocked. My cardiologist wanted to do a heart bypass. I started using Cholosterolease and within 4 days my chest pains were gone. It’s now been more than 5 years and I still haven’t had the bypass surgery. I feel wonderful. Cholesterolease saved my life Claude Fischbach ( 75 ) Port Elizabeth
I received good news. My doctor says the plaque in my arteries have regressed substantially. And that from only using Cholesterolease Loy van Sittert (67) Cape Town
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EAGLE ENCOUNTERS The Ultimate Wildlife Experience! Voted TripAdvisor’s #1 Stellenbosch Attraction
• Personal EAGLE Encounters with Wahlberg’s & Verreaux’s Eagles the birds TO YOU) at 11, • 4 Interactive Flying Shows daily (we 2, 3 & 4 o’clock • Wrap a giant Boa Constrictor around your shoulders – if you’re brave enough! • Come party with our amazing Dancing Barn Owls! • Hands-on fun with Owls, Bearded Dragons, Lizards, Tortoises, Dwarf Rabbits, Goats & Pigs • Kids’ Playground • Hold a Bearded Dragon on your arm slide • Kids’ jungle-gym & • Award-winning Spier wines with food or chocolate pairing for the adults, while the kids enjoy a ‘kiddies’ wine tasting’. • Either pre-order your picnic basket, or visit the Eight to Go Deli for delectable picnic options (phone 021-809-1100 for picnics)
SPECIAL OFFER: TELL US WHERE YOU SAW THIS AD TO RECEIVE A FREE PERSONAL ENCOUNTER WITH WALLY, THE ADORABLE WAHLBERG’S EAGLE. Spier Wine Farm, Baden Powell Drive (R310), Stellenbosch Visit www.eagle-encounters.co.za or phone +27 21 858-1826 for more info.
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Business Hub Rapmund Hotel Pension
Swakopmund, Namibia
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Shumbalala Game Lodge - An African Dream In the vast wilderness of South Africa’s hot northern plains, adjacent to the famous Kruger National Park, deep within an ancient tapestry of natural wonder, you will chance upon SHUMBALALA GAME LODGE. From your early morning game drive or bush walk in the Big 5 Thornybush Game Reserve to lazy afternoons at the pool and a sunset safari, tales of the day are told in the wine cellar as you prepare for a sumptuous dinner fireside al fresco or candle-lit indoors. Choose from four luxury suites or the Presidential Suite, all of which have private viewing decks and picture window bathrooms. Wake up knowing that each day will allow for the adventure and peace of Africa to enter your soul – in a place where the lion sleeps. Reservations: Tel: +27 (0)11 253 6500 • Fax: +27 (0)11 803 7350 • sales@thornybush.co.za
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Books The Spy
Must Read By Paulo Coelho When Mata Hari arrived in Paris, she was penniless. Soon she was feted as the most elegant woman in the city. Until in 1917, when she was arrested in her hotel room on the Champs Elysees and accused of espionage. Told through Mata’s final letter, much loved author, Paulo Coelho, tells the story of a woman who dared to break the conventions of her time, and paid the price for doing so.
Hidden Johannesburg By Paul Duncan & Alain Proust Johannesburg: Egoli to some, Jozi to others. It’s been home to renegades and rogues, colonialists and capitalists, the dispossessed and the newly enriched. There are suburbs where the daily rituals of Jewish culture rival New York’s, whereas elsewhere, the tone is more Lagos than laid-back. Remnants of the colonial era stand alongside contemporary steel and glass. In a town that prides itself on the pursuit of fortune, it’s a challenge to preserve heritage, and it is against this background that Hidden Johannesburg offers a snapshot of 28 notable buildings, from the stately mansions of the Randlords to their downtown headquarters, to the clubs where they socialised and the churches where they worshipped.
History Matters By Bill Nasson History Matters is an eloquent selection of writings over four decades by Bill Nasson, one of South Africa’s most popular and highly respected historians. The pieces in this compendium are lively and entertaining, written with wit, humour and a finely tuned sense of irony. Chapters cover the Anglo-Boer War, the two World Wars, cricket, District Six, schooldays and education, Spike Lee, Hollywood and history, Mandela and other political biographies, and a great many other topics. This is the perfect book for anyone interested in South Africa and its history, and in a broader appreciation of tweaking the tail of life in the past.
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Gadgets
For a Rose-Tinted Display Dell’s popular XPS 13 has undergone an exciting refresh and is now available in stunning rose gold, and incorporates the new powerful 7th Generation Intel Core processors also known as Intel Kaby Lake. The ultraportable XPS 13 remains the world’s smallest 13” laptop with its virtually borderless InfinityEdge Display. Additionally, the laptop offers a larger 60 WHr (watthour) battery which provides up to 13 hours on QHD+ (Wide Quad Extended Graphics Array Plus) display. The XPS 13 is available in five configurations, all featuring Intel 7th Generation Core processors, Dell’s UltraSharp QHD + (3200 x 1800 resolution) InfinityEdge Touch display and Windows 10 Pro. It is constructed with machined aluminium, carbon fibre and Corning Gorilla Glass for durability and is available in a stunning rose gold or silver design. // www.drivecon.net
In the Bag
Put a Pin in It
With a hand-made solid wood frame with drum-dyed, vegetable-tanned leather in chocolate brown, sleek saddle stitching, antique brass hardware, and a holster open/ close stud, the Houdt Laptop SlingBag bag has a unique personality. Plus it earns extra points for being locally made. This multipurpose sling bag is designed with a 13” MacBook in mind, but it can fit any notebook of a similar size. Priced at R2,499, it is available from select weFix stores.
Keys, mobile phones, cameras, iPads, laptops, passports and wallets can cause a nightmare when mislaid. Yet, when they arrive at a lost-property office or police station, only about 25 % are returned to the owner because there is no simple way to track them down. HomingPIN offers an innovative solution with the HomingPIN tag. HomingPIN offers baggage loops with tags, key rings and stickers that have a unique identification number on them. This number gets activated online prior to using the tag, and is linked to the owner’s email address and cellphone number. If someone finds any item that has a HomingPIN tag on it, they can easily notify the owner by visiting www.homingpin.com and entering the unique identification number, as well as their contact details. The owner is immediately notified via SMS and email, and is able to contact the founder to retrieve their belongings. HomingPIN packs are available at select Cape Union Mart Stores and online at www.takealot.com.
// www.Houdt.co.za 118/ Indwe
LittleBits - Rule Your Room Kit Winner of 15 awards & gift guides, the Rule Your Room Kit empowers your kids to transform any boring old object into an awesome, touch-activated invention that allows them to control their stuff. They’ll have so much fun, they won’t even realize they’re gaining STEM/STEAM skills for the future. Available for R1 999.
Fischertechnik 3D Printer The moment we’ve all been waiting for – adult Lego! This build-it-yourself kit allows you the chance to relive your childhood with the wonders of 3D printing. The Fischertechnik 3D Printer has a 115x100x80 mm printing range and a minimum layer thickness of 0.2 mm. PC software for controlling the printer is provided via the USB interface. The printer retails for R10,999, but on special for the month of January for R9,999.
LittleBits - Gadgets & Gizmos Kit (2nd Edition) Winner of 13+ awards & gift guides, the Gizmos & Gadgets, 2nd Edition is the ultimate app-enabled invention toolbox that allows you to create app-enabled games, pranks and crazy contraptions. It transforms passive screen time into a passion for hands-on inventing, problem solving and creativity. Available for R3 999.
@TheGadgetShopSA
LittleBits – Synth Kit Ignite your passion for music by creating your own instruments and electronic music with the LittleBits Synth Kit. To see what you can create out of your kit, visit www.littlebits.cc/kits/synth-kit. Available for R2 999.
@gadgetsa
Meet the Crew Have you ever wondered who is flying the plane when you travel on SA Express? Or wanted to know more about what a job as a cabin crew member is like? Well, now’s your chance! Every month we will introduce a few members of our SA Express family, because by getting to know them, you become part of the SA Express family too. Text & Image © Supplied
Lebogang Mokgopa Senior Cabin Crew Member Length of Service With SA Express: Ten Years. Tell us more about yourself. I am a beautiful young mum to a three-year-old princess. I am from Pretoria and would like to be a pilot one day. What is the most exciting part of your job? I like being able to travel, getting paid to sleep away from home, the flexible working hours and meeting on average 200 new people every shift. What do you find most challenging in what you do? Being a cabin crew member is not your typical nineto-five job. We have 05h00 duty and sometimes have unexpected sign-off times due to delays, plus no guaranteed weekends or holidays. The trade-off, though, is ten off days a month, no deadlines and we don’t take our work home with us. My work requires me to act in extreme situations, and find a solution to any problem and fix it, so multitasking is one of many skills one must have in this job – which is often challenging. Why do you like working for SA Express? We are more of a family than just colleagues. We all have different energies that bring the best out of each other. The working environment is pleasant and my crew is always having fun – and that’s including cockpit crew, crew drivers, cleaners, ramp crew, ops, caterers and so on. We work together to get the job done with minimal pressure. My superiors are always on board and concerns are always addressed and dealt with professionally. What would people find surprising about your job? We undergo training every year to refresh our memories on how to handle different types of fires, medical issues, evacuation procedures and security issues... As pretty as we look, we can scream our lungs out, jump out from exits and put out fires. Have you ever had any funny incidents or encounters in your job? Many! I once had a passenger who said to me in the cruise phase of flight, with so much worry on her face, “Ma’am, I don’t think we are moving.” I asked her why she said that, and she said: “We have been here (pointing outside) for a long time now.” I asked her to find a tree and put her finger on the window towards it to see if we moved. After a few minutes I just looked at her and she smiled. I also laugh at the unruly or loud passengers who misbehave but when the turbulence “hits” they are often the ones with the big eyes! I love my job – there’s never a dull day. What words of wisdom do you live by? Train your mind to see the good in everything, and remember that you always have a choice.
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Airline information SA Express fleet
Safety Information Health regulations Health regulations at certain airports require that the aircraft cabin be sprayed. The spray is harmless, but if you think it might affect you, please cover your nose and mouth with a handkerchief.
Canadair Regional Jet 200 BER Manufacturer: Bombardier Maximum cruising speed: 474 knots/545mph/879kmph Engines: Two General Electric CF34-3B1 Range: 1,662miles/3,080km Maximum altitude: 41,000ft/12,496m Seating capacity: 50
Crew: Two pilots, two cabin crew Wing span: 69ft 7in/21.21m Overall length: 87ft 10in/26.77m Overall height: 20ft 5in/6.22m Maximum take-off weight: 51,000lb/23,134kg Minimum runway length: 6,295ft/1,919m
De Havilland Dash 8 Series Q400 Turboprop Manufacturer: Bombardier Maximum cruising speed: 360knots/414mph/667kmph Engines: Two Pratt & Whitney Canada PW150A Range: 1,565 miles/2,519km Maximum altitude: 25,000ft/7,620m Seating capacity: 74
Crew: Two pilots, two cabin crew Wing span: 93ft 3in/28.42m Overall length: 107ft 9in/32.83m Overall height: 27ft 5in/8.34m Maximum take-off weight: 64,500lb/29,257kg Minimum runway length: 4,580ft/1,396m
Remain seated As a safety precaution, passengers are requested to remain seated with seatbelts fastened after the aircraft has landed, until the seatbelt sign has been switched off by the captain. Portable electronic equipment The use of personal electronic devices domestic and regional flights on the Q400. Passengers will be permitted cell phones, e-readers and electronic
(PED’s) will apply to all CRJ700/200 and DH8 to use PED’s such as tablets in flight-mode.
Cellular telephones Cellular telephones may be used on the ground while passenger doors are open. Cellular telephones, smartphones or any device with flight mode must be switched off as soon as the cabin doors are closed and when the senior cabin-crew member makes an announcement on the publicaddress system. Laptop computers Laptops with CD ROM and DVD drive, handheld calculators, electric shavers and portable personal listening devices may not be used on the ground during taxi but may be used during the flight when the seatbelt signs are switched off and with permission from the captain. Should circumstances dictate otherwise, a public-address announcement cancelling this concession will be made by a crew member. Prohibited equipment Portable printers, laser pointers, video equipment, CB/AM/FM/FHF/satellite receivers, two-way radios, compact disc and mini-disc players, scanners, remote-controlled toys and power converters are prohibited for use at any time. Safety pamphlet Read the safety pamphlet in the seat pocket in front of you and take note of your nearest emergency exit. Smoking In accordance with international trends, smoking is not permitted on board any SA Express flights. Seat belts Please fasten your seat belt whenever the seat belt signs are illuminated. For your own safety we suggest that you keep it fastened throughout the flight.
Canadair Regional Jet 700 Manufacturer: Bombardier Maximum cruising speed: 473 knots/544mph/875kmph Engines: Two General Electric CF34-8C5B Range: 1,477m/2,794km Maximum altitude: 41,000ft/12,496m Seating capacity: 70
Crew: Two pilots, two cabin crew Wing span: 76ft 3in/23.2m Overall length: 106ft 8in/32.51m Overall height: 24ft 10in/7.57m Maximum take-off weight: 72,750lb/32,999kg Minimum runway length: 4,580ft/1,396m
SA Express’ aircraft are made by Bombardier Aerospace
122/ Indwe
Important When in doubt, please consult our cabin crew.
For your comfort and security, please comply with the above safety regulations at all times while on board
Special services Special Meals Passengers with special dietary requirements are provided for through the following special meals: kosher, halal, Muslim, Hindu, low-fat and vegetarian meals. Orders for special meals should be placed at the time of making flight reservations. The airline requires a minimum of 48 hours’ notice prior to departure in order to assist with confirmation of requests. Only available on selected flights. Passengers requiring special attention Requirements for unaccompanied minors (passengers under the age of 12 years) or passengers requiring wheelchairs should be stated at the time of making the reservation. Owing to the size of the cabins on our aircraft types, the airline is not in a position to carry stretcher passengers or incubators. Cabin baggage SA Express will accept one piece of cabin baggage not exceeding a total dimension of 115cm and 7kg in weight. For safety reasons, cabin baggage must fit into approved stowage spaces: either the overhead luggage bin or under the seat. Owing to limited storage space in the aircraft cabin, cabin baggage may be placed in the Skycheck at the aircraft for hold stowage. Skycheck This is the airline’s special hand-luggage facility that assists with in-flight comfort, speedy boarding and disembarking. When boarding one of our flights, simply place any hand luggage that will not be required during the flight on to the Skycheck
cart at the boarding steps of the aircraft. Your hand luggage will be waiting for you as you disembark from the aircraft at your destination. Baggage liability Valuable items such as cameras and accessories, computers – including laptops and notebooks – mobile telephones, perfumes, aftershaves, colognes, legal and company documents and legal tender – including cash, credit cards and cheques – bullion, leather jackets, all types of jewellery and any other items with a value in excess of R400 must be removed from either checked-in or Skycheck baggage as the airline is not liable for loss or damage to these items. Verified baggage claims are settled on the basis adopted by IATA (International Airlines Transport Association): payment of US$20 per 1kg of checkedin luggage, to a maximum of 20kg ($400) We Fly For You SA Express Airways prides itself on aiming to offer incomparable service standards. In addition to building on our motto to express excellence and consistently striving to provide the best service, we know that “you” is the most important word in our airline. SA Express proudly launched its new brand on 2 December 2009 at OR Tambo International Airport. The new brand is set to ensure that it’s distinctive and positioned to build awareness and affinity in the domestic and regional markets. The new proposition “We Fly for You” is set to position SA Express as a premier intra-regional African brand. The main objective of the re-brand is to ensure that SA Express is distinctive yet still aligned to the country’s mainline carrier. SA Express’s unique positioning as an airline that
provides a bespoke, personalised travel experience was the rationale behind the proposition “We Fly for You”. The new brand mark is in line with the symbol and colours of the national flag, encouraging national pride. The new brand will be applied to all brand touch-points throughout the operation as well as the staff uniform. Awards SA Express has won the AFRAA Regional Airline of the Year Award at the end of 2009, and the Allied and Aviation Business Corporate Award. Our airline was also the recipient of the Annual Airline Reliability Award from Bombardier at the end of 2007. Other previous awards include the International Star Quality Award, which indicates our commitment to service excellence, while our prominence as one of the top 500 best managed companies is proof of our success as a business. Onboard service The airline’s onboard service is unique and offers passengers a variety of meals or snacks. The airline pioneered its unique meal-box concept, and meal choices are frequently updated and designed using balanced food criteria: appearance, taste and nutritional value. Passengers can also enjoy a wine and malt service on specified flights as well as refreshments on all flights. Light snacks will be served on selected flights. Our customers can expect a safe, comfortable, quality air-travel experience, with the added benefits of frequency, reliability, on-time departures and unmatched value for money.
We fly for you About us SA Express is a domestic and regional, passenger and cargo carrier which was established on 24th April 1994. The airline has since become one of the fastest growing regional airlines in Africa with route networks covering major local and regional cities. SA Express plays a significant role in the country’s hospitality, travel and tourism industry and is a vital contributor to the country’s socioeconomic development. SA Express prides itself in aiming to offer incomparable service standards. In addition to building on our motto to express excellence and consistently striving to provide the best service, we know that “you” is the most important word in our airline. With our consistent and seamless service, our customers can be assured of stellar customer service that will exceed their expectations. Vision To be a sustainable world-class regional airline with an extensive footprint in Africa. Purpose A sustainable, integrated regional airline connecting secondary and main airports.
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Flight schedule Johannesburg - Pilanesberg Flt No SA 1131
Dep 12:30
Arr 13:05
A/C CR2
M
T
W
T
F
S
S
T
F
S
S
Johannesburg - Bloemfontein Flt sa SA SA SA SA SA SA SA
No 1001 1003 1005 1011 1013 1017 1021 1023
Dep 06:10 08:00 11:20 13:50 15:30 16:45 17:55 18:45
Arr 07:10 09:05 12:25 14:55 16:30 17:45 19:00 19:45
A/C cr8 DH4 DH4 DH4 dh4 dh4 cr2 DH4
M
T
W
Johannesburg - East London Flt No SA 1409
Dep 17:30
Arr 19:00
A/C CR2
M
Johannesburg - George Flt SA sa SA SA
No 1501 1503 1505 1509
Dep 06:40 08:20 11:25 15:50
Arr 08:35 10:15 13:20 17:40
A/C dh4 dh4 cr2 CR8
M
T
W
T
F
S
S
T
W
T
F
S
S
Dep 10:15 12:15
Arr 11:20 13:20
A/C DH4 DH4
M
W
T
F
S
S
W
T
F
S
S
T
Johannesburg - Kimberley Flt SA SA SA SA sa SA
No 1101 1103 1105 1107 1111 1113
Dep 06:20 09:20 13:10 14:35 16:45 17:30
Arr 07:30 10:25 14:15 15:45 17:50 18:40
A/C dh4 DH4 CR2 DH4 cr2 dh4
M
T
Johannesburg - Port Elizabeth Flt SA SA SA
No 1459 1457 1457
Dep 17:30 17:30 17:50
Arr 19:15 19:30 19:50
A/C cr8 DH4 dh4
M
T
Johannesburg - mahikeng Flt No SA 1123 sa 1125
Dep 07:10 14:55
Arr 07:55 15:40
A/C cr2 cr2
M
Flt sa
No 1132
Dep 13:40
A/C cr2
M
T
W
T
F
S
S
W
T
F
S
S
T
W
Bloemfontein - Johannesburg Flt SA SA SA SA SA SA SA SA
No 1024 1002 1004 1006 1012 1014 1018 1022
Dep 06:20 07:40 09:35 12:55 15:25 17:20 18:20 19:30
Arr 07:25 08:40 10:40 14:00 16:30 18:20 19:20 20:30
A/C DH4 cr8 dh4 DH4 DH4 dh4 dh4 cr2
M
T
W
East London - Johannesburg Flt sa SA
No 1410 1410
Dep 19:20 19:40
Flt SA SA sa SA
No 1502 1504 1506 1510
Dep 09:20 10:50 13:45 18:10
Arr 21:00 21:10
A/C dh4 CR2
M
Arr 11:10 12:40 15:35 19:50
A/C cr8 CR2 cr2 CR8
M
Flt SA SA
No 1226 1228
Dep 12:00 13:55
Arr 13:00 14:55
A/C DH4 DH4
M
No 1102 1104 1106 1108 1112 1114
Dep 08:00 10:55 15:05 16:15 18:15 19:05
Arr 09:10 12:00 16:10 17:25 19:20 20:10
A/C dh4 DH4 CR2 DH4 cr2 CR7
M
F
S
S
T
F
S
S
W
T
F
S
S
T
W
T
F
S
S
W
T
F
S
S
W
T
F
S
S
T
Kimberley - Johannesburg Flt SA SA SA SA sa SA
T
T
Hoedspruit - Johannesburg
T
Port Elizabeth - Johannesburg Flt SA SA
No 1460 1458
Dep 06:10 20:00
Arr 08:00 21:40
A/C DH4 cr2
M
T
mahikeng - Johannesburg Flt sa sa
No 1124 1126
Dep 08:20 16:10
*Please note that SA Express may deviate from the published schedule over the holiday period and will operate reduced schedules in December and January
SA EXPRESS RESERVES THE RIGHT TO CHANGE, SUSPEND OR AMEND THIS PUBLISHED SCHEDULE WITHOUT PRIOR NOTIFICATION. EVERY EFFORT WILL BE MADE TO OPERATE AS PER THE PLANNED SCHEDULE
124/ Indwe
Arr 14:15
George - Johannesburg
Johannesburg - Hoedspruit Flt No SA 1225 SA 1227
pilanesberg - Johannesburg
Arr 09:05 16:50
A/C cr2 cr2
M
T
W
T
F
S
S
W
T
F
S
S
Johannesburg - Richards bay Flt SA SA SA SA
No 1201 1203 1207 1213
Dep 06:10 08:30 13:15 16:55
Arr 07:25 09:45 14:30 18:10
A/C DH4 DH4 DH4 DH4
M
T
W
T
F
S
S
W
T
F
S
S
W
T
F
S
S
W
T
F
S
S
T
W
T
F
S
S
T
W
T
F
S
S
T
W
T
F
S
S
Johannesburg - walvis bay Flt No SA 1701
Dep 11:55
Arr 14:10
A/C CR8
M
T
Johannesburg - Gaborone Flt SA SA SA sa SA SA SA SA SA sa
No 1761 1763 1765 1767 1767 1775 1775 1783 1779 1779
Dep 06:55 07:55 09:55 11:30 11:55 12:40 14:30 15:45 18:10 18:45
Arr 07:50 08:50 10:50 12:20 12:45 13:35 15:25 16:40 19:05 19:40
A/C cr2 DH4 DH4 dh4 DH4 DH4 DH4 DH4 DH4 dh4
M
T
Johannesburg - Lubumbashi Flt No SA 1797
Dep 09:20
Arr 11:45
A/C CR8
M
T
CAPE TOWN - bloemfontein Flt SA SA sa SA SA SA
No 1081 1083 1087 1087 1091 1091
Dep 06:00 08:00 12:00 13:20 16:55 16:55
Arr 07:30 09:30 13:45 14:50 18:20 18:40
A/C CR2 CR2 cr2 cr2 cr2 dh4
M
CAPE TOWN - east london Flt sa SA SA sa SA SA SA sa
No 1361 1363 1363 1371 1371 1373 1375 1375
Dep 06:00 07:00 08:00 12:25 13:05 16:25 17:20 17:20
Arr 07:25 08:25 09:25 13:50 14:30 17:55 18:45 19:05
A/C CR2 CR2 CR2 cr2 CR2 cr2 CR2 dh4
M
Cape Town - Pilanesberg Flt No SA 1255
Dep 11:30
Arr 13:40
A/C CR2
M
Richards bay - Johannesburg Flt SA SA SA SA
No 1202 1204 1208 1214
Dep 08:05 10:30 15:05 18:40
Arr 09:20 11:45 16:20 20:00
A/C DH4 DH4 DH4 DH4
M
T
W
T
F
S
S
W
T
F
S
S
W
T
F
S
S
W
T
F
S
S
T
W
T
F
S
S
T
W
T
F
S
S
T
W
T
F
S
S
walvis bay - Johannesburg Flt sa
No 1702
Dep 14:45
Arr 16:55
A/C cr8
M
T
Gaborone - Johannesburg Flt SA SA SA sa SA SA SA SA SA sa
No 1762 1764 1766 1768 1768 1776 1776 1784 1780 1780
Dep 08:30 09:20 11:25 12:55 13:20 14:15 16:05 17:15 19:45 20:10
Arr 09:25 10:15 12:20 13:50 14:15 15:10 17:00 18:10 20:40 21:05
A/C cr2 DH4 DH4 dh4 dh4 DH4 DH4 DH4 DH4 dh4
M
T
Lubumbashi - Johannesburg Flt SA
No 1798
Dep 12:30
Arr 15:00
A/C CR8
M
T
bloemfontein - CAPE TOWN Flt SA SA SA SA SA SA
No 1082 1084 1088 1088 1092 1092
Dep 08:15 10:30 14:15 15:30 19:00 19:25
Arr 10:00 12:15 16:00 17:15 20:45 21:25
A/C CR2 CR2 cr2 DH4 CR2 CR2
M
east london - CAPE TOWN Flt SA SA SA sa SA SA sa SA
No 1362 1364 1364 1372 1372 1374 1376 1376
Dep 08:00 09:00 10:00 14:20 15:10 18:30 19:40 19:50
Arr 09:40 10:40 11:40 16:00 16:50 20:10 21:40 21:30
A/C CR2 CR2 CR2 cr2 CR2 CR2 dh4 CR2
M
Pilanesberg - cape town Flt SA
No 1254
Dep 14:10
Arr 16:30
A/C CR2
M
*Please note that SA Express may deviate from the published schedule over the holiday period and will operate reduced schedules in December and January
SA EXPRESS RESERVES THE RIGHT TO CHANGE, SUSPEND OR AMEND THIS PUBLISHED SCHEDULE WITHOUT PRIOR NOTIFICATION. EVERY EFFORT WILL BE MADE TO OPERATE AS PER THE PLANNED SCHEDULE
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Flight schedule Cape Town - Hoedspruit Flt No sa 1241
Dep 09:10
Arr 12:30
A/C dh4
M
T
W
T
F
S
S
T
W
T
F
S
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
A/C CR2 CR2
M
T
W
T
F
S
S
A/C CR2
M
T
W
T
F
S
S
A/C CR2 CR2
M
T
W
T
F
S
S
CAPE TOWN - port elizabeth Flt SA sa sa SA SA sa SA SA SA SA
No 1801 1803 1803 1807 1813 1813 1819 1821 1827 1823
Dep 06:00 07:00 07:30 10:10 10:40 14:20 15:00 16:30 17:20 18:30
Arr 07:30 08:15 08:40 11:40 12:10 15:50 16:30 17:40 18:30 20:00
A/C dh4 dh4 cr2 dh4 DH4 dh4 DH4 cr2 CR2 DH4
M
Cape Town - Walvis Bay Flt No SA 1721
Dep 11:15
Arr 13:25
A/C CR2
durban - East London Flt SA sa SA SA sa
No 1301 1305 1305 1309 1309
Dep 06:00 11:30 12:00 16:50 17:35
Arr 07:05 12:45 13:05 17:55 18:50
A/C CR2 dh4 CR2 CR2 dh4
durban - Port Elizabeth Flt SA SA sa SA SA sa SA
No 1330 1334 1334 1336 1340 1340 1348
Dep 06:00 08:25 09:15 09:50 13:35 13:35 17:40
Arr 07:20 09:45 10:35 11:10 14:55 15:05 19:00
A/C CR2 CR2 cr2 CR2 CR2 dh4 CR2
durban - CAPE TOWN Flt No SA 1850 SA 1858
Dep 06:10 15:35
Arr 08:25 17:50
durban - lusaka Flt No SA 1601
Dep 09:10
Arr 13:10
durban - Harare Flt No SA 1603 SA 1611
Dep 09:10 10:20
Arr 11:35 12:45
Hoedspruit - Cape Town Flt sa
No 1242
Dep 13:10
A/C dh4
M
T
port elizabeth - CAPE TOWN Flt SA SA sa sa SA SA sa sa SA SA SA
No 1826 1802 1804 1804 1808 1814 1814 1820 1822 1828 1824
Dep 07:00 08:00 08:40 09:20 12:10 12:40 16:20 17:00 18:10 19:00 20:30
Arr 08:40 09:40 10:10 10:40 13:50 14:20 18:00 18:40 19:30 20:20 22:10
A/C DH4 DH4 cr2 cr2 DH4 dh4 dh4 dh4 cr2 CR2 DH4
Flt SA
No 1722
Dep 14:00
Arr 16:00
No 1302 1306 1306 1310 1310
Dep 07:35 13:20 13:35 18:25 19:30
Arr 08:35 14:35 14:35 19:25 20:30
No 1331 1335 1335 1337 1341 1341 1349 1349
Dep 07:50 10:15 11:05 11:45 15:35 15:35 19:55 20:30
Arr 09:05 11:30 12:20 13:00 16:50 17:05 21:10 22:00
No 1851 1859
Dep 09:05 18:15
Arr 11:05 20:15
lusaka - durban Flt SA
No 1604
Dep 13:40
Arr 17:40
Harare - durban Flt SA SA
No 1612 1604
Dep 13:25 15:15
SA EXPRESS RESERVES THE RIGHT TO CHANGE, SUSPEND OR AMEND THIS PUBLISHED SCHEDULE WITHOUT PRIOR NOTIFICATION. EVERY EFFORT WILL BE MADE TO OPERATE AS PER THE PLANNED SCHEDULE
Arr 15:50 17:40
S
S
T
F
S
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
M
T
W
T
F
S
S
A/C CR2 CR2
M
T
W
T
F
S
S
A/C CR2
M
T
W
T
F
S
S
A/C CR2 CR2
M
T
W
T
F
S
S
A/C CR2
A/C CR2 dh4 CR2 CR2 cr2
A/C CR2 CR2 cr2 cr2 CR2 dh4 CR2 dh4
CAPE TOWN - DURBAN Flt SA SA
F
W
Port Elizabeth - DURBAN Flt SA SA sa sa SA sa SA sa
T
T
East London - DURBAN Flt SA sa SA SA sa
W
M
walvis Bay - Cape Town
*Please note that SA Express may deviate from the published schedule over the holiday period and will operate reduced schedules in December and January
126/ Indwe
Arr 16:20
Passenger Letters Dear Editor It amazes me time and time again when I watch airline crew during a flight. I had the privilege of sitting in the front seat this time around, which was much closer to the usually unnoticed action going on behind the scenes while in the air. The cabin crew performed the most routine tasks with such professionalism – like explaining the details around operating the emergency exits as if it was the very first time they were doing it, and making the usual announcements with excitement in their voices as if we were about to embark on a great adventure. They served me coffee with a smile, and we joked together as I enjoyed a cup which was originally meant for another passenger. These people are a special breed and I want to commend them for making my boring business trip that much better. Well done! Regards Joubert Grobler Congratulations to Joubert Grobler, who wrote our winning letter this month, and walks away with an American Tourister Lightrax 55 cm spinner valued at R1,999.
Dear Customer Care Recently, due to some delays in OR Tambo Airport, I missed a connecting flight to Francistown. Your staff member at Gabarone Aiport, Eva Esterhuizen, provided excellent service in order to assist me with booking my next flight as well as my accommodation arrangements. Thank you, and I appreciate the great service. Kind regards R Brits
Do You Have Something to Say? Let us know what is on your mind by sending an email to customercare@flyexpress.aero. Letters may be edited, shortened or translated from their original language.
The writer of the winning letter in the February edition of Indwe will receive a Samsonite Octolite 55 cm spinner valued at R3,495. Taking a new and progressive approach to luggage design, Octolite offers what frequent travellers demand: lighter weight, increased durability, and maximum manoeuvrability. Octolite’s eye-catching exterior is modern, with a striking geometric design and a matte finish. Available in red, white or black, it also features an integrated carry handle, built-in address tag and fixed combination lock. The interior is divided into two halves, one featuring crossed ribbons, while the other is secured with a zip-in divider featuring a convenient side pocket. To maximise manoeuvrability, Octolite has a double-wheel design that provides smooth all-direction movement. The Octolite Collection is available at leading luggage stores nationwide. To locate a stockist near you, visit www.houseofsamsonite.co.za, follow @HouseofSamSA on twitter or call +27 31 266 0620.
Indwe /127
Afric a ’ s Ta l e n t R e v e al e d “Head On”; impala in Imfolozi Game Reserve Henry Olivato
in the Thornybush quick dip in a waterhole a ing hav na hye ale Fem Colleen Angel Private Game Reserve
Both porcelain crabs and clown fish making an anemone home in Sumba, Indonesia Timothy Dancer If you think you have what it takes, send your photos (1MB each), details of where they were taken and your contact details to nicky@tcbmedia.co.za, with the words “Indwe Photo” in the subject line.
We c a n’t wa it to s how t hem off ! 128/ Indwe
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