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Debra York, Branch Manager
Pentagon Federal Credit Union (PenFed) 37th& 761st Tank Battalion, Bldg #322 Fort Hood
As PenFed branch manager, Debra York’s leadership experience and work ethic ensures customers get the best possible service by providing market-leading mortgages, automobile loans and credit cards with unbelievable rates. PenFed is a non-profit financial institution. It doesn’t rely on service fees, putting them a step above the rest. York guarantees PenFed makes a huge impact on the Central Texas community by being a low-cost service provider that puts its members first.
“They saw the need in the community and created a loan which provides an alternative to a payday loan with low fees,” York said. The foundation also backs the Asset Recovery Kit (ARK) program, which has helped more than 1,000 military families with nearly $500,000 worth of emergency loans and financial counseling from the highly regarded Consumer Credit Counseling.
“We care about the soldiers and their families,” she said. PenFed is a team, working together in the Central Texas area with members of the Armed Forces and their families. The personal mission of all Pentagon employees is to know their credit union members, York said. “We know them all, call them by name, and give them service with a smile,” she said. At PenFed, all employees strive for nothing but excellence. Employees who work alongside York as a team are considered the foundation of a successful branch.
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We care about the soldiers and their families.
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Debra York, Branch Manager
By getting involved with the community, York has learned the needs of soldiers and their families. She has a strong connection with and understanding of the military way of life. The PenFed Foundation provides grants to first-time homebuyers. These grants are handled and processed at the Fort Hood branch. TEXAPPEALMAG.COM 43