Örebro Kronoberg Halland Kalmar Västerbotten Jönköping Uppsala Östergötland Dalarna Stockholm SWEDEN Jämtland Norrbotten Värmland Skåne Västra Götaland Gotland Västmanland Sörmland Blekinge Gävleborg Västernorrland
81 79 78 77 77 76 76 73 73 72 71 70 70 69 69 68 68 67 66 65 61 55 0
20 High/very high
Figure 21
40 Neither high or low
60
80 Low/very low
100 Percent
Percentage of the general population who reported having high or very high confidence in hospital care, 2011. Source: Health Survey, Swedish Association of Local Authorities and Regions
cent in Västernorrland. Seventy-three per cent of men and 69 per cent of women had great confidence. Single respondents with children (61 per cent) and respondents in poor or very poor health (60 per cent) had the least confidence. Respondents with fairly little or very little confidence in hospitals (3 118) were asked why. The three main reasons were, “I don’t get the care I need” (28 per cent), “The doctors have poor skills” (15 per cent) and “Inadequate treatment” (12 per cent). Twenty-seven per cent of those who answered the question marked ”None of the above”. The types of responses that are received in this category have been documented to gain a better understanding and to make possible adjustments in the choices for future surveys. National Patient Survey Primary Care A National Patient Survey was first conducted for primary care in 2009. Fifteen counties repeated the survey in autumn 2010. All counties participated in September 2011. More than 248 000 questionnaires were sent to randomly selected patients who had seen a primary care doctor at a health centre or clinic in September. They had the opportunity to describe and rate their experience of the appointment. The ques-
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