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SMART CITIES & SMART COMMUNITY ENGAGEMENT

CITY: NEW YORK CITY

Green Campaigns Change Consumer Behavior

140K METRIC TONS OF CO2 EXPECTED TO BE REDUCED THROUGH GREENYC’S STOP JUNK MAIL AND B.Y.O. INITIATIVES

THE CHALLENGE New York City’s sanitation department annually collects about 10 billion single-use bags, 315,000 tons of paper for recycling, and about 800 million water bottles discarded by city residents. Similarly, New Yorkers receive an estimated 2 billion pieces of unwanted mail each year. The city’s GreeNYC campaign gets residents involved in behavior changing initiatives in order to stop this unnecessary waste and promote civic engagement.

By using positive messaging via targeted media to support New Yorkers’ in reducing their personal waste, GreeNYC has made a meaningful dent in the amount of paper and plastic wasted in the city. GreeNYC is New York City’s branding campaign to reduce waste and encourage more sustainable habits by all New Yorkers. Informed and measured by robust consumer behavior and environmental impact data, the campaign uses positive messaging and resident engagement to drive environmental behavior change. GreeNYC programs have reached more than 3 billion New Yorkers through marketing campaigns, and half of all New York City residents report familiarity with the program. The city has even created a GreeNYC mascot, “Birdie,” to get residents on board with conservation and environmental awareness. GreeNYC’s 2014 “Stop Junk Mail” initiative, and the 2015 B.Y.O. (Bring Your Own) initiative to promote reusable water bottles, coffee mugs, and plastic bags, are examples of recent schemes targeting a high-impact area – in these cases, solid waste, using tailored marketing techniques for messaging and media planning. Stop Junk Mail has so far achieved a 1.75 million kg reduction in solid waste, and the B.Y.O. initiative has already avoided the use of 157 million disposable plastic bags.

CO-BENEFITS

Environmental The campaign’s next initiative will be to promote home weatherization – including insulation, air duct sealing, and ventilation – in order to lower household energy use.

Social The community engagement elements of GreeNYC increase residents’ involvement and interest in civic activities.

Economic GreeNYC has many campaigns dedicated to promoting energy efficiency at home. As New Yorkers reduce their energy use from lighting, appliances, and heating and cooling, they also reduce their energy bills.

GreeNYC strategically uses positive messaging, delivered to target audiences via social media, out-of-home advertising, radio, digital ad buys, and more, and engaging events to get New Yorkers on board with climate initiatives, such as the B.Y.O. campaign to promote reusable water bottles, coffee mugs and shopping bags.

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