Records and Registration Mission Statement
• Grade Conversion: The X grade automated conversion, implemented at the end of fall 2011, allows instructors to assign incomplete grades. Instructors are notified by email at the end of each quarter about any incomplete grades that will convert. The instructor can request an extension, submit a new grade or allow automatic conversion to the grade they input when assigning the incomplete.
To provide services and support to EWU students and the university community while safeguarding the accuracy, integrity and security of each student’s institutional, academic record.
Services and Programs
• Advance Registration Enrollment Verification: The department implemented a new feature in the National Student Clearinghouse – the advance registration enrollment verification. Now students can get free enrollment verification shortly after they enroll for the upcoming quarter. In the past, students had to wait until after school began to get enrollment verification for purposes of medical insurance or other discounts.
• Registration and cashiering • Veteran’s services (moved to the Veterans Resources Center, July 2012) • EWU transcripts • Enrollment and degree verification • Grading
• Same Day Online Transcript Ordering: The department implemented a new feature in the online transcript ordering tool (eScripSafe). Students can now order a same day or express shipping transcript online. This feature did not exist in the vendor software, but after our request, they have worked with us to modify the system to allow for a variety of transcript fulfillment with differing pricing.
• Credential evaluation/graduation • Commencement • EWU catalog • Quarterly course schedule
• Social Media: The social media sites implemented by Records and Registration have been very successful, resulting in 1,667 Facebook “likes” and 270 Twitter followers for the Records and Registration pages and 678 Facebook “likes” on the Commencement page. Students have used this medium frequently to ask questions about dates and processes. The Commencement Facebook page generated strong interest before the ceremony and provided helpful feedback after the ceremony.
• Classroom scheduling • Banner student database • Athletic eligibility • Residency • Data reporting • Records security
• Commencement: The Records and Registration office continues to coordinate and oversee the commencement ceremony. In 2012, the ceremony combined graduate and undergraduate in two ceremonies of two colleges each. This allowed the university to accommodate all guests who wanted to attend and to balance the length of each ceremony.
Unit Achievements • Document Imaging System: The department coordinated the purchase of a universitywide document imaging system, Nolij, and implemented modules for Admissions and Records and Registration in the spring. This system has already streamlined several processes and improved the ability to store and retrieve student records. Implementation across other campus departments is moving forward. • College Scheduler: This planning tool, implemented fall 2011, allows students to input break times around courses they wish to take. It then generates possible schedules prior to registration for classes. The Schedule Planner tool has been used by 10,588 students. Between September 2011 and August 2012, 42,821 students logged in to arrange the best fit for their class schedule.
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