SPA Management Journal May 09 Issue

Page 12

The Official Magazine of the International Spa Industry

19 th ANNIVERSARY VOL. 19 NO.5 MAY 2009

COVER STORY RESEARCH AND DEVELOPMENT...ESTHEDERM KEY ISSUE! ESTHEDERM Research & Development staff is thoroughly versed in the requirements of each French research agency. All required procedures are in place to ensure the integrity of all skincare products that Esthederm produce. All Institute Esthederm team is committed to constantly investigating new technologies and cosmetic market trends to produce products that will give spas the competitive edge in the marketplace. Through continuous research and development, Esthederm strive to produce the most effective possible skincare products for all types of skin around the world. Esthederm sunproducts range, for example, was a breakthrough in sun education technology. Esthederm commitment to innovation has kept them at the forefront of dermatological science and they have consistently led the development of quality skincare advanced products. Esthederm R&D department and team focus only on one goal: what more can we do to protect the future of skin?

DEPARTMENTS From The Publisher People & Places COVER STORY MEDICAL SPAS Medical Wellness Healthcare & Spas Medical Spa Experience

www.spamanagement.com ANNE BOLDUC Group Publisher & President FOUNDER & EDITOR IN CHIEF Guy J. Jonkman SENIOR EDITOR Bernard Burt EDITORIAL Monica T. Brown Hannelore R. Leavy Bernard Burt Jonathan Paul de Vierville Jon Canas Shirley Meerson Dr. Ronald Klatz Douglas Preston Raoul Andrews Philippe Therenne Janet McCormick Melinda Minton DISPLAY ADVERTISING/SPACE RESERVATION ALL INQUIRIES Tel: 514 274 0004 email: info@spamanagement.com DESTINATION EDITOR Jean-Pierre Képinski EUROPEAN EDITOR James Knight SEND EDITORIAL INFORMATION info@spamanagement.com or P.O. Box 2699 Champlain NY 12919-2699 Fax (450) 833-2444 Please forward all advertising material, insertion orders to: IMS / SPA MANAGEMENT 100 Walnut Street, #1, Champlain, NY 12919 (514) 274-0004 • Fax: (450) 833-2444

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Customer Service Medical Spa Management Medical Spa Revenue SPA MARKETPLACE Spa Safety Spa Market Niche Spa News

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The Worldwide Guide to Spa on the Internet

SUBSCRIPTIONS Yearly subscriptions prices in the United States are US $39 for 1 year, US $69 for 2 years, US $99 for 3 years. Canada are cdn $58 for 1 year, cdn $98 for 2 years, cdn $138 for 3 years. International US $80 for 1 year US $130 for 2 years, US $180 for 3 years. Send payment to: P.O. Box 2699, Champlain NY 12919 6-12 WEEKS FOR FIRST ISSUE

Spa Management is published monthly by Publicom Inc. P.O. Box 2699, Champlain

SPA MANAGEMENT Chief Operating Officer, ANNE BOLDUC Systems Manager, DANIEL DOREY Director Human Resources, ESTHER AMAR Treasurer, STARR WYLKIE Group Publisher, ANNE BOLDUC Chief Editor, GUY J. JONKMAN

strictly forbidden. Editorial supplied must be accompanied by return postage. The

MEMBER International Spa Association Club Spa USA - The Day Spa Association American Academy of Anti-Aging Medicine

NY 12919 (514) 274-0004. Postage paid in Montreal, QC and Champlain, NY. POSTMASTER: PLEASE SEND ADDRESS CHANGES TO SPA MANAGEMENT, P.O. BOX 2699, CHAMPLAIN NY 12919. Nothing contained in this publication shall constitute an endorsement by Spa Management of any information contained in this publication. The publication and/or owner-shareholders directors, disclaim any liability with respect to the use of reliance of any such information. The information contained in this publication is in no way to be construed as a recommendation or approval by Spa Management of any industry standard, or as a recommendation of any kind to be adopted by or binding upon any spa owner. Reproduction of any portion of this issue by any means (facsimile or electronically, for example) is publisher assumes no responsibility for return of unsolicited photographs or manuscripts. Subscriber: Send subscription inquiries and address changes to: Circulation Department, Spa Management, P.O. Box 2699, Champlain NY 12919. Give old and new address, including postal code and the address label from most recent issue. Allow six weeks for change. Printed in Canada. Legal deposit number 500073-D. US POSTAGE PERIODICALS PAID AT CHAMPLAIN NY 12919. ISSN #1199-0600. SPA MANAGEMENT reserves the right to accept or reject advertisers and/or advertising material. Spa Management Journal is not responsible for the advertising contents in this magazine.

Printed in Canada on recycled paper Copyrights © 2009 by SPA MANAGEMENT All Rights Reserved

e-mail: info@spamanagement.com

Printed on 100% recyclable paper with an aqueous coating, this is an “environmentally friendly” magazine

PUBLISHED SIMULTANEOUSLY in United States and Canada


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