Industry Research
Proof Positive If your organisation isn’t analysing its data, it’s time to reconsider. By The Editors Figure 1 Is it possible to measure talent acquisition and management success with metrics that align more closely with wider business objectives? That complicated question was researched by a recent study undertaken jointly by Alexander Mann Solutions and the HRO Today Institute. The research included surveys and interviews with 381 global HR and talent acquisition leaders from May through September of 2013. Today, data is held in many disparate systems: applicant tracking systems, enterprise resource planning system, performance and learning management systems, exit management systems, and unstructured spreadsheets. The research found that the vast majority of organizations (91 per cent) currently collect some kind of employee performance data. Nearly three quarters (73 per cent) collect employee performance appraisal ratings, just over a half (55 per cent) new hire retention data, and 50 per cent collect customer satisfaction data (see Figure 1).
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HRO TODAY GLOBAL
| WINTER 2014