My reputation in the market is so precious. I must at all times set the clients’ needs first.
A third very important change is a standardization of the tenant’s contracts. About 7 – 8 years ago, it was much more complicated to read through and understand a contract. This has minimized the risk for misunderstandings and harsh surprises for the tenant, and of course facilitated Monica’s job somewhat.
Precious reputation The niche that Monica has chiseled out for herself in the Singaporean property market is very important to her. “My reputation in the market is so precious,” she comments. “I must at all times set the clients’ needs first”. Once, Monica even walked her client out of a contract signing as she felt they were being cheated into signing unreasonable terms. She knew that she could find an equivalent unit for her client, and felt they were better off staying away from this particular landlord. In fact, Monica gets a lot of business from word-of-mouth communication or satisfied clients who have found their dream homes in Singapore. Monica helps to make the whole search and contract signing much less of a hassle. It is very comforting to have someone who knows the market and possible pitfalls on your side. It makes your house hunting a pleasurable experience instead of a frustrating chore. Contact Monica Berglund at Zest Property Service Pte Ltd. (License No: AD041-3006416H) email: berglund@singnet.com.sg phone +65 9671 7937 url: www.monicaberglund.com April 2013 • ScandAsia.Singapore 13