ATTRITION ANALYSIS AND RETENTION STRATEGIES OF ITC

Page 98

Satisfactory Need Improvement Poor No response

26 8

44% 14%

2 1

3% 2%

44% says the oppurtunities to offer feedback and suggestions is satisfactory, 37% says it is excellent, 14% says needs improvement, 3% says it is poor and 2% did not respond. Inference:it is inferred from the above diagram that the opportunities offered to give feedback and suggestions are quite good.

Fulfilment level of expectations of respondents 98


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