212
Quality and Risk Management in the IVF Laboratory
BOARD OF DIRECTORS Ethics Committee EXECUTIVE MANAGEMENT COMMITTEE
Quality Manager
Finance Manager
Accounts Payable
Accounts Receivable
Accounts clerks
Chief Executive Officer (CEO)
General Manager
Office Manager
Medical Director
Medical Staff
Counselors
Secretarial
Ultrasonographers
Reception
Recovery Nurses
Nursing Director
Scientific Director
Day Surgery Manager
Senior Patient Coordinator
Andrology Lab Manager
Embryology Lab Manager
Genetics Lab Manager
Day Surgery Nurses
Patient Coordinators
Laboratory Andrologists (Senior/Junior + Trainees)
Embryologists (Senior/Junior + Trainees)
Geneticists: - FISH / PGD cytogenetics (+ Trainees)
Phlebotomists
Nurses
Technicians
Technicians
Figure 13.1 An organization chart for an IVF clinic reflecting the traditional (“product-out”)
view of its hierarchy, defining lines of authority and responsibility.
P AT I E N T S
Accounts Staff
Secretarial
Ultrasono graphers
Reception
Quality Manager
General Manager
EXECUTIVE MANAGEMENT COMMITTEE
Counselors
Medical Staff
Medical Director
Patient Coordinators
Nursing Director
Nursing Staff
Laboratory Staff
Phlebot omists
Scientific Director
Chief Executive Officer (CEO)
Ethics Committee BOARD OF DIRECTORS
Figure 13.2 An alternate view of the organization chart for an IVF clinic that is focussed on
becoming a “market-in” company, more responsive to the needs of its patients.