Friday, June 29, 2012
kitsapweek
page 9
Business Beat K I T S A P
A M O N T H LY B U S I N ES S P U B L I C AT I O N O F S O U N D P U B L IS H I N G , I N C. | W W W.S O U N D P U B L IS H I N G .CO M
It’s all about the customer at Liberty Bay Auto BY JOHNNY WALKER FOR SOUNDPUBLISHING INC.
POULSBO - If you like cars, then you’ll love Liberty Bay Auto Center. Celebrating the automobile and people who drive them since 1989, Liberty Bay Auto Center has earned a reputation for friendly staff, quality service, and barely used cars that delight customers and have earned their loyalty for decades. From the moment you walk in the door, every step is a reflection of people who care about what they do and whom they serve. “We’re a car store that treats its customers like royalty,” said General Manager Doug Haughton. “I truly believe we are the friendliest car store on the planet, and we have a hard working staff that proves it every day.” As a sales professional at Liberty Bay Auto Center for 12 years, Kevin Hogan adds that customers visit and continue to do business with Liberty Bay Auto Center because of the service they expe-
rience through direct action by staff to exceed expectations. “Customers all have an expectation that their car will be in sound working order,” Hogan said. “With our high standards and a 90-day warranty, we have a proven reputation of quality sales and service integrity.” When it comes to earning customer loyalty, Poulsbo’s Mary Wood agrees. Wood has been doing business with Liberty Bay Auto for over 10 years and has relied on both the shuttle and car loan service to help keep her car serviced properly. “They really take care of me here,” Wood said, “and I tell all my friends that Liberty Bay Auto is a great place to go.” After 5 years, Poulsbo resident Larry Luther feels the same. “People are warm and friendly here,” Luther said, “and I get excellent service. You know your car is going to get done with the very best quality.” Service Manager John Holloway puts
Johnny Walker/Sound Publishing
Liberty Bay Auto Center - Your dealership alternative at the corner of Front Street and Bond Road, Poulsbo, Wash. Find out more at http://www.libertybayauto.com integrity to the test every day in Liberty Bay’s AAA rated “Top Shop” at the rate of 1,000 cars a month. From part replacement to full rebuilds, or oil changes to detailing, Holloway acknowledges that car service is not always easy for customers. “Car repair isn’t a fun thing, but it’s something you have to do,” Holloway said. “We make a difference by getting the customer involved with the inspection process and educating them on what we’re doing.”
“They can count on us for first class service,” Haughton said, “we’re happy when our customers are happy.”
Sales & Service: 360-697-4066 Bainbridge Island: 206-624-5553 Toll Free:866-694-CARS www.libertybayauto.com 20201 Front Street NE, Poulsbo
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Beautiful surroundings at Trophy Lake BY JOHNNY WALKER FOR SOUNDPUBLISHING INC.
PORT ORCHARD - Less than a half hour from Bremerton and quietly tucked away amidst rolling woodlands, Trophy Lake Golf & Casting hosts just over 7,200 yards of challenging golf, fly casting, and a full service event pavilion in picturesque surroundings northwesterners can be proud of. And they do it all with style. Rated 4 of 5 stars by Golflink.com, Trophy Lake Golf & Casting is a superbly well maintained 18 hole, 72 par, course consistently ranked by Golf Digest in Washington State’s top 10. With more than 80 bunkers and a world class design by architect John Fought, the public course challenges every level of play. Golfers quaintly co-exists with catch-andrelease fly casting near the 6th and 18th holes as each pond offers lively practice to improve your technique or simply enjoy the view. Without residential distractions, guests are more likely to experience the chirps of birds or splashing of trout than other sounds. Back at the lodge, the Dry Fly Cafe
Johnny Walker/Sound Publishing
Trophy Lake Golf & Casting sets in tranquil surroundings at 3900 SW Lake Flora Rd, Port Orchard, Wash. For more information, call 360-874-8337 or visit http://www.trophylakegolf.com serves up home-style cuisine with distinction. It all adds up to an experience you can’t find anywhere else. Having golfed at Trophy Lake since it opened in 1999, Bellevue’s Chris Witherspoon visits regularly and places the course on his personal top two west of the Cascades. “The staff keeps Trophy Lake in great condition, unlike some of the city courses,” said Witherspoon, “and they have great
service, food, and people.” John Meagher from Federal Way has also golfed Trophy Lake for a decade. “This is a perfect course to challenge your game,” Meagher said. “There isn’t an easy hole on the course but you can still score and appreciate being here. Can you get more beautiful scenery?” General Manager Lance Fong promotes the course but emphasizes the people and
local community. “It’s about our team,” Fong said, “and having the best people around who have a genuine desire to work here and provide a great experience. We embrace the community and want to be a business the community can be proud of.” In addition to great golf and casting, Trophy Lake event coordinators offer a full range of special occasion services to support weddings and other events. Customers have access to an executive chef for world class menus, and staff are available to help with preliminary planning and execution. “A little bit off the beaten path, we offer an exclusive retreat away from the city,” said Stacy Swiess. “It’s relaxing and peaceful here, and we really enjoy helping our guests have a great time.”
3900 SW Lake Flora Rd, Port Orchard 360-874-8337 www.trophylakegolf.com