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E MPLOY E E NE W SL E T T E R

JA NUA RY 2013

I.T. undergoes reorganization CHANGES DESIGNED TO INCREASE EFFICIENCY » By Spencer Allen

BYU-Idaho’s Information Technology department has reorganized its organizational and operational structure, moving from the standard hierarchical model found in many organizations to a matrix management formation. Although not common, the matrix model allows management’s authority to flow both horizontally through the completion of an I.T. project, as well as vertically through administrative tasks. “With a matrix model, a managing director can focus more on administrative functions,” said Kent Barrus, managing director of Information Technology. “Solution architects and our technical teams will have more time to focus on and complete their various projects.” The reorganization is also designed to open communication channels within I.T. as well as improve communication with the end users. When the former hierarchical system was in place, for example, all software engineers were contained in a “silo” or one organizational structure. A director specified all work and responsibilities for this specific group. Once their specific tasks were accomplished, the project moved to the next functional group to complete the next steps in the process. However, the matrix model will now allow I.T. specialists to take a project from conception to implementation and support on the back end. This structure will allow the I.T. department to be a more responsive and effective as the function as a cohesive team. To better meet the demands that vary on a day-to-day basis, I.T. is also in the process of hiring additional skilled professionals, and is working to ensure existing members of I.T. are prepared for the challenges of an ever-changing organization.

Electronic transcripts popular with students and alumni » By Matt Urick

As an alternative to the traditional official paper transcripts, Student Records and Registration has introduced certified PDF transcripts for students and alumni. These transcripts can be acquired free of charge and can be delivered almost immediately as opposed to waiting days for a paper copy in the mail. “We have already seen a resource savings in terms of paper, print, and postage,” said Jerrod Guddat, records manager

“Students, faculty, and staff will all benefit from the change,” Barrus said. “The staff and faculty will get the items they need from I.T. more quickly. This will lead to more projects being completed and an improvement in our efficiency. With the faculty having the tools they need to improve teaching and learning, and the employees having the tools to function more effectively, the students will be the ultimate beneficiaries of these changes.” To learn more about the reorganization and its benefits, visit www.byui.edu/it/reorganization.

at Student Records and Registration. “We have also seen a reduction in labor costs since we are now addressing and mailing a reduced number of paper transcript requests.” Most importantly, Guddat added that in the last month they have seen a shift to more students now requesting the new certified PDF transcripts instead of paper transcripts. “We believe this innovation has contributed to one of the university’s three imperatives of increasing the quality of the student experience,” he said. Another benefit of these transcripts to students and alumni is ability to acquire an official transcript, free of charge, in a matter of minutes anywhere in the world. J A N UA R Y 2 013

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Excerpts from President’s Executive Group Q&A December 2012

Question: What effect do you think the Church’s new youth curriculum will have on the way we do things here at the university?

the laptop initiative with a new initiative supporting a variety of mobile devices.

President Clark: I think the biggest impact on us in the next few years will be that we will get a generation of students for whom the BYU-Idaho Learning Model is second nature. They will be very comfortable and familiar with it. They will be used to preparing and being ready to participate and be involved. They will ponder and prove and be ready to learn. And they will be better at it, which is why we need to get a lot better at what we’re doing.

Question: How can we help students who struggle with same-sex attraction?

We are going to see a whole new generation of young people who are not going to be satisfied with where we have been. They are going to need us to educate more powerfully and be better at lifting and strengthening them because they will come ready. That’s one of the reasons why in the last few years our focus in the academic area has been on quality. It’s why we’re working on assessments and outcomes, on getting the Learning Model deeply embedded in the university, and on other aspects that will really improve the quality of education. Question: What kind of infrastructure are we building to accommodate the growing trend of students choosing to use tablets and other devices over laptops? President Clark: It will probably take us a little while, but we are working on a number of upgrades to the network so it will support and sustain our large number of users. We have some very interesting work going on in the classroom itself. We’re looking at how it will function so that we don’t have to rely on ancient technology to direct and manage what happens in the classroom. You will also see a lot more applications—“apps”—that the university will create to increase the functionality of things. Once those things begin to really gel, it will be possible to replace

Ricks-era graduate honored with Outstanding Mentor Award from Utah State Bar » By Abby Stevens

Thomas R. Vaughn, a graduate of BYU-Idaho during the Ricks College era, has been honored with an Outstanding Mentor Award from the Utah State Bar. Vaughn attributes his interest in a legal career to the criminal law class he took at Ricks College.   “When I took that criminal law class I discovered that I like the intellectual approach to law,” Vaughn said. After graduating with his associate degree in criminal justice from Ricks College, Vaughn went on to receive his

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President Clark: There are folks in the university who struggle with same-sex attraction. Some act on it and have difficulty. Some don’t, but they struggle and need help. The Church’s new website, mormonsandgays.org, will be a great benefit to bishops, stake presidents, and to all of us who interact with students. Our approach—which I think is correct—has been and will continue to be recognizing that this is an individual issue for each person who has these inclinations. We need to get them with their ecclesiastical leaders who have the keys and the ability to really counsel with and help them. We also have resources available at the Counseling Center where there are professionals prepared to help them. As a university, we’ve decided the best thing is to be aware of and sensitive to these issues, help young people get in touch with their bishops and stake presidents, counsel with them about what they’re working on, and offer love and support using the Savior and the spirit of the gospel as our guide.

UPCOMING Q&A The next Q&A session with the President’s Executive Group will be held Thursday, February 7 at noon in the MC Special Events Room.

bachelor’s degree in political science from Utah State University, and a law degree from the University of Idaho College of Law. After graduation, Vaughn worked as a deputy prosecutor in Canyon County, Idaho, for over seven years before he and his family moved to Utah. “I enjoyed what I did there and I learned a lot, but I was ready for a change in careers,” he said. Vaughn started working for the Utah State Legislature in 2004. He is an associate general counsel to the Legislature, where his duties include writing law and training new legislative drafters. “I’ve always been interested in government, but I didn’t want to be a

politician,” Vaughn said. “In the position I’m in now I can work behind the scenes, especially in the process of writing a law.” One of Vaughn’s job responsibilities is to train new employees to draft legislation. A recent trainee nominated him for the Outstanding Mentor Award, which he received in late 2012. “I didn’t even know the award existed, but it was a great honor to get it,” Vaughn said. “One of the greatest things a person can do is be a teacher, so it meant a lot to me.” The Spokane native attended Ricks College from 1989-91 and graduated with his associate degree in criminal justice.

A Life of Service FORMER BYU-IDAHO INSTRUCTOR NOW A SERVICE MISSIONARY AT STUDENT HEALTH CENTER » By Abby Stevens

The stream of impressions and guidance continues to direct the life of Carol Ladle since returning from her mission in March 2012, to Cape Town, South Africa with her husband, Doug.   “When I we got back I felt impressed to recertify as a nurse practitioner, so I invited to be a part-time service missionary at the Health Center to get my 1,000 hours,” Sister Ladle said. Before her mission, Sister Ladle received an elementary teaching degree from BYU, an associate degree in nursing from Ricks College, a bachelor’s of science nursing degree from Idaho State University, as well as her nurse practitioner license. Both Carol and Doug were instructors at BYUIdaho. Sister Ladle began working at the Health Center shortly before President Thomas S. Monson announced the change in missionary age. The number of women who received mission physicals from the Health Center increased 1,000 percent after the announcement.

“We used to have one to two physicals a week, but after the change in missionary age we were getting about 10-12 a day,” Sister Ladle said. With the dramatic increase of women requesting physicals at the Health Center after President Monson’s announcement, Sister Ladle volunteered to work full-time the entire month of October to meet the demand. “The original plan was that she would help with women’s health, but her responsibilities evolved more into the mission physicals,” said Tammy Einerson, the Student Health Center Operations Manager. “She took a big part of the load of the women mission physicals on herself, and she is good with these missionaries going out. She takes the time to teach them and is incredibly kind to these soon-to-besister missionaries.” Sister Ladle’s recent experience as a missionary put her in a unique position to give current advice and information to the women preparing to serve.

“Because I have recently returned from a mission I’ve been able to give counsel to the pre-missionaries,” Sister Ladle said. “A lot of them have written back to me to say the advice has been helpful.” The staff at the Health Center praise Sister Ladle for the work she does, and for the contributions she makes to the environment. “Sister Ladle comes with a wealth of knowledge because she’s been in the practice for quite a while, and she’s very fun to be with,” Einerson said. The human aspect is a major contribution to Sister Ladle’s experience. “I love being able to teach my patients, whether they are there for mission or marriage physicals, or they are having health problems,” Sister Ladle said. In addition to volunteering at the Health Center, Sister Ladle and her husband are co-directors of the FamilySearch Center in Rexburg. They service seven stakes, which includes one YSA stake.

Pathway program expands into additional countries » By Matt Urick

Moscow, Russia and Tirana, Albania are among the few new locations that the Pathway Program has opened recently as it continues to grow and expand. Other new locations include Johannesburg (Soweto), South Africa; Veracruz, Mexico; and three additional locations in Mexico City, Mexico.

already in operation and also has a number of locations that are scheduled to open in the near future, ranging from Peru to Portugal. There can be many hurdles to clear depending on the foreign location in which Pathway is attempting to launch.

“Mexico City is bursting at the seams,” said Gene Hayes, Pathway’s international director. “We’re excited with how the program is expanding internationally.” In the new locations there are currently 21 students in Moscow, 13 in Tirana, 11 in Soweto, 16 in Veracruz, and 133 in the Mexico City locations. Pathway has multiple sites

Hayes said Pathway International does a full regulatory legal analysis of every foreign country they look into. Elder and Sister Winder, of Shelley, Idaho, are the full-time senior missionaries who oversee the Pathway Program in Albania. Elder Winder actually served in a previous bishopric with Hayes here in Idaho. Hayes said the Winders were easy to work with because they were so excited about the program and how it helps these young people. “It’s really about blessing people’s lives through education,” Hayes said. “That’s what Pathway is all about.”

Pathway students in the new Russia site. J A N UA R Y 2 013

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Employee Profile Matthew Whoolery Psychology Faculty

Airfare and hotel reservations? Check. Transportation to hotel? Check. Luggage (2 per person)? Check. Itinerary? Check. For most of us, the aforementioned list seems like an abbreviated version of our travel plans, but for Matt Whoolery even this is too much. At the end of his Psychology undergraduate degree, Whoolery decided to go with an anthropological study group to study a tribe in Namibia. “I didn’t go to study the place but the people and more specifically their sense of time and morals. I just loved seeing their points of views and culture.” Since this trip he was hooked.

Teaching night classes to help fund his expeditions, Whoolery travels every other year with his brother, who works for UNICEF, and the other year with his wife. Before they go on a trip they read books and watch movies all about the country, culture, and people they plan on visiting. Once decided, they don’t plan anything further than the plane ticket and rental car. “I love traveling with my wife, we are the perfect team. She is amazing at organizing our itinerary once we get there and I am able to communicate with the people.” When asked how it is that he finds time and resources to travel he simply answers, “You just make it happen. My family, we don’t have TV and I don’t have the newest car in the lot, just because we love traveling so much.” To date Whoolery has traveled to 26 different countries. He, his wife, and their four daughters (the youngest of which was born in Egypt) are currently in India for Whoolery’s Fulbright sabbatical.

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Math students leave their mark » By Spencer Allen

As the plane landed in San Diego, there was more than suitcases and sunscreen on board. Alongside six faculty members of BYU-Idaho’s Department of Mathematics were, for the first time, students joining their instructors at the Joint Mathematics Meetings (JMM). Although instructors have made the annual trip to the JMM for years, it wasn’t until the recent past that the opportunity presented itself for BYU-Idaho students. Participation at the JMM requires extensive research as well as completing a Research Experience for Undergraduate (REU) from a host university. Completion of an REU requires each student to spend eight weeks with faculty members and researchers in the specific field. “We’ve always had talented students in the math department. However, it wasn’t until BYU-Idaho began the Research and Creative Work Conference on campus in 2007 that students began to do serious research that could merit presenting at the Joint Mathematics Meeting’s poster session,” said Ann Marie Harmon, chair of the Department of Mathematics. “The R & CW Conference on campus really spurred undergrad research in our department.”

Express Print & Copy opens in MC

At the annual meetings, members of various math societies gather for talks and training by professional mathematicians and invited speakers. This past year Tony DeRose, a senior scientist and lead of the Research Group at Pixar Animation Studios, shared his thoughts on the role mathematics plays in Hollywood. Express Print & Copy and Copy Services relocated to the MC at the beginning of the semester. “We’ve been seeing a greater flow of people because I think more people know where we are now,” said Rachel Haroldsen, Express Print & Copy supervisor.

News & Notes A weekly publication of University Communications

University Communications 215 Kimball Building • Rexburg, ID • 83460-1661 • Phone: (208) 496-2000

A D V I S O R Marc Stevens W R I T E R S Spencer Allen, Abby Stevens, Matt Urick P H O T O G R A P H E R S Michael Lewis, Doug McKay, Marcus Journey, Lana Strathearn If you have any ideas for future issues, please e-mail newsdesk@byui.edu

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News & Notes January 2013