How We Serve
GBA
Effective community engagement and growth comes with a deep understanding of how you and your organization function, including an awareness of what happens behind the scenes.
service blueprint
Below is a map plotting the relationship between two participants in GBA, the ways that they interact with each other, the community, and GBA as an organization, and the skills used at each juncture.
Training Session in GBA Physical Touchpoints
Gardening Session
Gymnasium at Savannah High School
Garden in SHS
The Student
He arrives at GBA ready to train. He gets the basketballs and heads to the court.
He warms up and practices the routine with other fellow teammates.
He works on their new techniques, and rehearses old ones
Practice is over He helps with the equipment.
The Coach
He is setting the court and starts warming up.
He coaches the team gives tips, runs them through the techniques.
Coaches, Referees, Directs, Helps.
Motivates the team for next session. Cleans the gym.
Backstage
Other People in GBA SKILLS obtain in each step
Coordinates with SHS hours for GBA.
Seminars with Gator to deliver session.
Part of the mission of GBA, accountability.
SHS people/ other members of GBA from 15-17years • Accountability • Organization
His task of the day: Treat the soil for the upcoming tomato season
• Compromise • Responsibility
He organizes and cleans the area of the garden.
Took a seminar last week on preparation of soil for gardening. Gator & Debra are part of the gardening session.
• Team Building • Focus on the goal • Socialize
Helps gather the carrots and teaches the special needs kids to cultivate the tomato seeds.
• Help • Cooperate
Gator Facilitates the gardening process.
They help clean the area and the crop.
• Create Empathy
• Accountability • Proactive