2013-2014 MWCC College Catalog & Student Handbook

Page 114

Computer Information Systems Degree (CIS), IT Support Specialist Certificate (ITC), and Office Assistant Certificate (OAC)— continued

Program Competencies for CIS Upon graduation from this program, students shall have demonstrated the ability to: Demonstrate excellent presentation skills. Demonstrate excellent written skills for technical documentation, reports, and instructions. Develop skills to gather accurate and relevant information to solve a problem. Develop the ability to work productively with others in a team environment. Develop skills to work with constantly changing technologies. Demonstrate technical skills and ability in analyzing, assessing, diagnosing, and troubleshooting hardware, software, network, and other desktop issues. Develop technical skills in maintaining hardware systems, software systems, and user accounts. Acquire basic knowledge of computer and network security. Communicate effectively and appropriately with customers, peers, staff, and vendors.

Technical Standards* for CIS, ITC, and OAC * For general information about technical standards and accommodation, see page 68. Students entering these programs must be able to demonstrate the ability to: Comprehend textbook material at the 11th grade level. Communicate and assimilate information either in spoken, printed, signed, or computer voice format. Gather, analyze, and draw conclusions from data. Read from a computer screen. Learn to operate a computer. Possess manual dexterity to operate computer devices such as a keyboard and mouse. Work at a computer for a minimum of two hours.

113 MWCC 2013-2014 College Catalog & Student Handbook


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