Course Descriptions BUSN134 Hospitality Marketing
3 Credits
Writing (ENGL099), waiver by placement testing results, or departmental approval.
This course is designed to introduce the student to the role of marketing within a hospitality organization. Major emphasis is placed on the concept of restaurant marketing strategy as a comprehensive, integrated plan designed to meet the needs of the consumer and thus facilitate exchange. Techniques and practices commonly utilized by hospitality marketers in the areas of product, menu layout and design, pricing, place, promotion, strategy, and tactics will be covered. A problem-solving approach utilizing the case-study method and lecture is used. BUSN135 Hospitality Human Resources
3 Credits
This course is designed to provide fundamental principles and practices within the hospitality industry of personnel and human resource management. An in-depth examination of areas including work environment, job description, recruitment, screening, hiring, supervision, training, terminations, employee benefits, and a lawful workplace are discussed. BUSN136 ServSafe Certification
1 Credit
3 Credits
This course is a study of the operations functions within formal organizations. It is concerned with the interaction of the various resources (people, money, machinery, facilities, information, or materials) that are used in some combination to provide the product or service for which the enterprise is established. Production and operations management is also concerned with the job of the operations manager whose primary responsibility is to find the best combination or allocation of the resources and see that it results in the desired product or service in the proper amount, at the proper time, and at the desired quality level. Prerequisites: Preparing for College Reading II (ENGL092), Introductory Writing (ENGL099), and Fundamentals of Mathematics (MATH010), or waiver by placement testing results. BUSN201 Business Law I
This course introduces the student to the origins of the law, its nature, and its classification. This course covers the federal and state court systems with emphasis on Massachusetts civil procedures. Contract law is studied in detail with comprehensive emphasis on problems dealing with consumer laws in relation to deceptive and false advertising and the legal effects of warranties as they relate to the commercial world of business. Legal remedies (including the new method of arbitration in the settlement of disputes) are examined. Prerequisites: Preparing for College Reading II (ENGL092) and Introductory Writing (ENGL099), waiver by placement testing results, or departmental approval. BUSN202 Business Law II
3 Credits
This course introduces the student to current legal problems in specific areas of the law. The law of torts and personal liability is discussed in depth. Sales contract law is comprehensively examined through the use of the Uniform Commercial Code and the Massachusetts Consumer Protection Act. Other areas of the law covered are bailments and personal property, agency and real estate law, and wills and the administration of estates. An overview of various kinds of business organizations, which includes corporations, sole ownership, partnership, and the growing field of franchising, is presented. Prerequisites: Preparing for College Reading II (ENGL092) and Introductory
3 Credits
The purpose of this course is to study human behavior in organizations at the individual and group levels. Lectures and discussions include the effect of organization structure on behavior. Specific attention is given to using concepts for developing and improving interpersonal skills. The course concentrates on motivation, communication, influence, power, group decision processes, leadership, conflict, change, cultural systems, and perception. Management techniques such as team development are also explored in order to improve the management of people. Prerequisites: Preparing for College Reading II (ENGL092) and Introductory Writing (ENGL099), waiver by placement testing results, or departmental approval. BUSN331 Seminar in Hospitality Management
3 Credits
This seminar gives the students an opportunity to discuss their internship experiences and to undertake individual study projects with the guidance of the instructor. Students are also able to pursue research in special areas of hotel and restaurant management that may service to equip them with special skills. Prerequisite: Hotel Operations (BUSN131). BUSN401 Coop Work Experience in Business Administration I
3 Credits
3 Credits
This course is an introduction to the basic principles and terminology of real estate. It is designed to benefit those students preparing for a business career and those students seeking a clear understanding of commercial and financial transactions involved in the ownership and transfer of real estate. Although invaluable to those studying for the real estate licensing exam, it is not intended as a preparatory course for such examinations. Topics include property description and characteristics, ownership interests, liens, easements, encumbrances, contracts, title closing, the investor-broker relationship, brokerage, mortgage financing, real estate markets, appraisal, management, leases, zoning, and real estate trends. Prerequisites: Preparing for College Reading II (ENGL092), Introductory Writing (ENGL099), and Fundamentals of Mathematics (MATH010), waiver by placement testing results, or departmental approval. BUSN301 Organizational Behavior
In this course students learn regulations governing sanitation and methods for eliminating food and health hazards within the food service industry. Testing for the NRAEF Sanitation Certificate is required. BUSN137 Production and Operations Management
BUSN203 Principles of Real Estate
3 Credits
This course offers students an opportunity for a structured, supervised paid work experience in the business world. The co-op experience allows the student to apply the theory of the classroom to a business setting. In addition, a weekly seminar gives the students the opportunity to discuss their jobs, employers’ evaluation of their work performance, and their weekly academic assignments. This course is open to qualified sophomore students in Business Administration programs. Prerequisite: department approval. BUSN402 Coop Work Experience in Business Administration II
3 Credits
This course offers students an opportunity for a structured, supervised paid work experience in the business world. The co-op experience allows the student to apply the theory of the classroom to a business setting. In addition, a weekly seminar gives the students the opportunity to discuss their jobs, employers’ evaluation of their work performance, and their weekly academic assignments. This course is open to qualified sophomore students in Business Administration programs. Prerequisite: departmental approval.
101