Nov/Dec 2015 Maintenance Sales News by Maintenance Sales News

MAINTENANCE

SALES NEWS Exclusively Serving Professional Distributors

November/December 2015

Vol. 32, No. 6

Read/Download MSN At: www.maintenancesalesnews.com

MSN FEATURE STORIES MSN’s 2015 ISSA/INTERCLEAN® Post Show Coverage

RANKIN PUBLISHING CO. www.rankinpublishing.com Co-Publishers Don Rankin Linda Rankin

Editor Harrell Kerkhoff

Associate Editor Rick Mullen Advertising Don Rankin Linda Rankin

Graphics David Opdyke Reception Gina Volk

_______________

An ISSA/INTERCLEAN Seminar

Creating A Culture Of Promotion In Your Company ........6 Distributors View New Products, Visit Manufacturers & Network..................................18 ISSA/INTERCLEAN Show: High Attendance, Sold Out Exhibit Floor ................26

ADVERTISING Arcola, IL Don Rankin Linda Rankin Rankin Publishing, Inc. 204 E. Main St., P.O. Box 130 Arcola, Illinois 61910-0130 (217) 268-4959 Fax: (217) 268-4815

_______________

ISSA 2015 Exhibitor Booth Photos ..............................................................52

EDITORIAL AND CORPORATE OFFICES

Rankin Publishing, Inc. 204 E. Main St., P.O. Box 130 Arcola, Illinois 61910-0130 (217) 268-4959 Fax: (217) 268-4815 www.rankinpublishing.com e-mail: drankin@consolidated.net

Industry News/Products 42 • Advertisers Index 62 • Classified Advertising 62 On The Cover: Jan/san distributors from different parts of the country, and the world, came together to meet with suppliers and find new products during the recent 2015 ISSA/INTERCLEAN® tradeshow in Las Vegas, NV. See story on page 18.

Industry Calendar of Events March 5-8, 2016 — International Home & Housewares Show, McCormick Place, Chicago, IL. For information: 847-292-4200.

MOVING? Old Address: Affix old mailing label or print old address here: Name _______________________________________________

May 3-5, 2016 — National Hardware Show, Las Vegas Convention Center, Las Vegas, NV. For information: www.nationalhardwareshow.com.

Company ____________________________________________

May 4-5, 2016 — NJSSA Supply Line, Harrah’s Casino Resort, Atlantic City, NJ. For information: 973-283-1400.

City, State, Zip ________________________________________

May 21-24, 2016 — National Restaurant Association’s Restaurant, Hotel-Motel Show, McCormick Place, Chicago, IL. For information: 800-424-5156.

Name _______________________________________________

October 25-28, 2016 — ISSA/INTERCLEAN® - North America, McCormick Place South Hall, Chicago, IL. For information: 847-982-0800.

4 — Maintenance Sales News — November/December 2015

Address _____________________________________________

New Address: Print new address here:

Address _____________________________________________ City, State, Zip ________________________________________ Clip and return to Maintenance Sales News P.O. Box 130, Arcola, IL 61910 • Fax: 217-268-4815 • Email: drankin@consolidated.net

Maintenance Sales News (ISSN 1040371X) is published bimonthly by Rankin Publishing, Inc. 204 E. Main St., P.O. Box 130, Arcola, IL 61910-0130. Publisher assumes no liability whatsoever for content of any advertisement or editorial material contained herein. Copyright 2015, Rankin Publishing, Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form without written consent of Rankin Publishing, Inc. Periodical postage paid at Arcola, IL, and additional mailing offices. POSTMASTER: Send address changes to Maintenance Sales News Circulation, 204 E. Main St., P.O. Box 130, Arcola, IL 61910-0130 Subscription Rates in United States: 6 issues $25 Single Copy rate: $5 plus postage/handling; Buyer’s Guide $15 plus postage/handling International rates: 6 issue annual Air Mail Subscription $60 U.S. dollars net

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leaning business owner Liz Trotter defined “culture” as “what we believe, what we do and when we do it,” during an educational session titled “Creating a Culture of Promotion.” Trotter and Derek Christian presented the seminar during ISSA/INTERCLEAN® North America 2015 in Las Vegas, NV. Trotter is the owner of American Maid Cleaning, of Olympia, WA, and Christian is the owner of My Maid Service, of Blue Ash, OH. Both Trotter and Christian are Cleaning Business Builder coaches. “We are part of an organization that believes in a culture of engagement,” Trotter said. Trotter outlined the elements of “promotion.” ■ A higher position in the company; ■ More responsibilities; ■ More money; ■ Additional organizational knowledge; ■ New opportunities and challenges; ■ Ability to expand skill set; and, ■ Additional decision making opportunities.

C Derek Christian and Liz Trotter

“Recognition and promotion make people feel like they are becoming the best person they can be, like their life is going somewhere and like they are achieving things.” — Derek Christian

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“The top three on the list are the obvious things,” Trotter said. “The bottom four are less obvious, but are as important as the top three. The bottom ones are those that really matter to us (managers and owners), but the top three are what everybody else thinks about.” Christian said there are benefits to a company that creates a culture of promotion. “Why do we want to create a culture

“We have to provide opportunity. We must supply incentives for people. We need to give encouragement and support. When an employee begins, give him or her recognition.”

8 — Maintenance Sales News — November/December 2015

— Liz Trotter

of promotion?” Christian asked. “There are benefits for the bottom line of our companies. There’s also benefits for our staffs. Employees want to feel like they are moving along in their lives.” Christian offered several ways to motivate employees in establishing a company culture with a view to giving staff members the opportunity for promotion, including: ■ Base pay; ■ Benefits; ■ Bonuses/perks; ■ Incentives; ■ Tracking ■ Caring; ■ Recognition; and, ■ Promotion. “The list begins with base pay and ultimately results in the biggest one of all — promotion,” Christian said. “Your employees need to make a decent wage so they can have a place to live, feed their families and support themselves. Then we move onto some of the crucial issues, such as employees feeling that they are in a caring environment. Recognition and promotion make people feel like they are becoming the best person they can be, like their life is going somewhere and like they are achieving things. These are the things that motivate employees the most and also have the longest-lasting impact.” Steps to creating a culture, according to Christian and Trotter, include opportunity, incentive, encouragement, support, recognition and repeat. “We have to provide opportunity. We must supply incentives for people. We need to give encouragement and support,” Trotter said. “When an employee begins, give him or her recognition.” In the context of creating a culture of promotion, Trotter defined “opportunity” as a place in the company, or outside the company, where an employee perceives it is possible to go. “Some people ask, ‘My

company is so small, how can I offer opportunity? There is not room for employees to grow,’” Trotter said. “There may not be opportunity inside your company today, but maybe tomorrow. Maybe there are skills they are learning today that can lead to something outside your company. There are a lot of different things we learn that we can use outside our specific businesses.” On the subject of incentives, Trotter discussed WIIFM, an acronym for, “What’s In It For Me.” “When we are providing incentives for people, we need to be conscious about what is in it for them,” Trotter said. “Encouragement sounds like, ‘You are doing OK.’ A little encouragement can go a long way.

We also must support employees. Help them feel like they are amazing, and they will get better. They will be more amazing. We must support people while they are learning. “A 1-year-old boy is learning to walk. When he falls down the third time, would we say, ‘He is never going to walk?’ Of course not. He falls down, we pick him up. He falls down again, we pick him up, and so on. When do we stop picking him up? When he stops falling. We pick up our kids when they fall, and we must do the same for our employees. We must put them in a position that when they fall, we pick them up every time. “And then there is recognition. When the little boy

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falls down and we pick him up, do we yell at him because he fell? No. You give him recognition. We give people recognition for what they are doing well. Finally, we repeat the process over and over again.”

Determining Best Employees rotter and Christian offered some ways business leaders can determine who are their best employees: ■ Is he/she focused on the next big thing?; ■ Is he/she continually looking to make personal improvements?; ■ Is he/she ready to look at what can be done rather than what can’t be done?; ■ Does he/she look for more responsibility?; ■ Is he/she a problem solver?; ■ Does he/she wear a clean, neat uniform daily?; ■ Does he/she have a positive mind-set?; and, ■ Is he/she a team player? “The list may vary for different companies,” Christian said. “For example, in my residential cleaning company, we use solo cleaners. Therefore, I value independent thinking and problem solving skills. Companies who have teams might not like solo employees. I don’t want my people calling in and asking questions. I want them to be able to handle problems on their own. I don’t value things like sales skills. Our employees work alone a lot. In our company, we don’t interact that much. Independent thinking and enjoying working alone are key skills at my company.” Christian said once a company finds the right people to fit its culture, it is necessary to give them the opportunity to grow over time. He told the story about one of his cleaners who had worked her way up to running the office, and then branched out on her own. Subsequently, other employees also worked their way up and eventually started their own businesses. “My company has become a culture in which everyone knows if they do what they are supposed to, over time they could run their own company and be an owner in our industry,” Christian said. Trotter added: “One of the best ways to provide opportunities is let people grow. How do you promote people? How is your company set up? How is your company structured?” Trotter and Christian explained there are two basic ways companies are traditionally structured, with either a flat or tall organizational chart. A flat organization is one that has an organizational structure with few or no levels of middle management between staff and executives. In contrast, in a tall organization, managers form many ranks and each has a small area of control, according to Trotter and Christian. “If you have tall organization, your communication style is going to have more distortion. There is going to be more delay,” Trotter said. “If you have a flat organization chart, you are going to have faster and more clear communication. We must pick people who match our organization. Companies tend to attract their own type of people. Therefore, we need to make sure our organi-

zational structure matches what we are attracting. Additionally, as we make changes and things evolve — prices go up, minimum wage goes up, etc. — we are going

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to be attracting different people. We need to make sure we are thinking about all of these things at the same time.” Christian added: “The advantages of a flat organization chart include easy communication. It doesn’t feel bureaucratic. The tall organizational chart is more bureaucratic, with a very clear hierarchy. One advantage of a tall organization is it is very clear who reports to whom. With a flat organization, you could have 10, 15 or 20 employees reporting to you. In the tall structure, you have three to five people reporting to you. It is a much more narrow area of control.”

“A promotion needs to be earned. We can’t just throw promotions at people... They must earn my respect and feel they have earned the right to be promoted into the position.” — Liz Trotter After outlining flat and tall organizations, Trotter and Christian introduced a third possibility — a hybrid organizational chart. A slide shown during the session concerning the hybrid organization structure said, “As an organization grows, the number of management levels tend to increase, but without as many additional middle management levels. In a hybrid structure, managers form many ranks and each has a small area of control, but there are more of them.” “Not a lot of people have heard of a hybrid organization chart,” Trotter said. “The advantages of having a hybrid are mixed — you get the best of both worlds.

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‘Do’ And ‘Don’t’ Lists rotter discussed some things that must be considered when creating a culture of promotion. In the promotion process, several factors on the “do” list must be considered, she said. The “do” list includes: ■ A promotion must be earned; ■ Must be a good fit for the employee; ■ Should not lead to a dead end; ■ Pros and cons of the position must be clearly communicated; ■ Opportunity based on past MSN MAGAZINE ADshould 11.10.15be11/11/15 8:55 AMperformance; Page 1

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■ Include a pay increase — size doesn’t matter; ■ Help candidates to overcome natural fear; and, ■ There must be opportunities for any employee of value. “When you are trying to create a culture of promotion, if you don’t do these things you are going to end up with some problems,” Trotter said. “They won’t be huge problems, but it will never come together the way you want. “A promotion needs to be earned. We can’t just throw promotions at people. We can’t say, ‘Hey you. I need a new coach. You’re it.’ That won’t work. People need to earn the position in some way. They must earn my respect and feel they have earned the right to be promoted into the position. The next thing is the person must to be a good fit for the position.” Trotter explained that promoting a person who isn’t a good fit for a particular position is likely to end with the employee not doing a good job. “We have all been in this situation,” Trotter said. “We have promoted somebody and then later said, ‘What was I thinking?’ Furthermore, the promotion can’t lead to a dead end. What happens is you have just alleviated the problem of the employee thinking he or she has a dead end job by promoting him or

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her. Then you put the person right back in the position of having a dead end job. A lot of people in our industry don’t like their jobs because they think they lead to dead ends. The culture of promotion says, ‘This isn’t a dead end job. Come on, you are going to love it. We have all kinds of stuff for you. It is going to be awesome.’ Make sure there is somewhere else for employees to go. If there isn’t somewhere else inside your company, show them what they can do outside your company.” The next item on the “do” list is to clearly communicate the pros and cons of the position. “We need to initially explain all the bad and good aspects of a position to employees,” Trotter said. “Many times we want to be very positive and have a good positive attitude; therefore we tell a person all the great stuff about the job, and we forget to tell him or her, ‘You have to go to work at 4 a.m.’ What happens on day two when the employee has to go to work at four in the morning? That person may de-

cide he or she hates the job. “In addition, opportunities should be based on past performance. This is similar to ‘it must be earned,’ but slightly different, because sometimes a person has earned a particular position outside of your company. If you are going to promote someone, you want to be specific about what he or she has already accomplished.” When is comes to pay, Trotter said a large raise is not necessary with a promotion, but some increase is imperative. “Typically, people think of promotion and pay increase going together. Therefore, if you try to promote and you don’t give a pay increase, the employee is going to think it is a promotion in name only, and he or she will not be invested in the new position.” Wrapping up the “do” list, Trotter said it is common for people who are being promoted to have some fears concerning the new position for which they are being considered.

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“Get to know the people you don’t pay attention to and you will be surprised how many have talents you don’t realize.” — Derek Christian “We want to help the candidate overcome his or her natural fear. With any new experience, there is a natural tendency to feel uncomfortable,” Trotter said. “We also need to have opportunities for anyone of value. Sometimes we have a person who is a good fit for our company and has great value, but that employee doesn’t fit into one of our specific roles. We need to think broader if we want to have a culture of promotion.” The “don’t” list includes: ■ Don’t promote someone who isn’t ready for the new position or responsibility; ■ Don’t automatically assume that a technical worker will be a good manager or trainer; ■ Don’t promote people “just because;” and, ■ Don’t forget about the quiet people who fly under the radar. “Don’t push. We have to be careful. Our employees want to make us happy. They want to please. Sometimes we can put a lot of pressure on people and not realize it,” Christian said. “We must be careful not to push employees into a job they are not ready for or they don’t want. Sometimes managers put people in a role they shouldn’t have and the employee fails — which is the managers’ fault. Often, I test a person I think I would like to promote ahead of time. I will give that person some of the job duties of the position to see how he or she does. “Only when I feel comfortable that the person has the skills, do I formally promote him or her. You don’t have to tell the candidate it is a test. I might say, ‘We need some help today, can you help us out?’ Give them a little coaching. See how it goes. If the person picks up on it, then I have the discussion about a promotion. I don’t say, ‘I’m thinking about making you my new quartermaster.’ I make sure the candidate has the mechanical aptitude before I discuss a promotion. That way, if it doesn’t work out, the employee doesn’t get upset. Also, I definitely don’t assume a good technical worker is going to be a good manager. “In addition, we don’t want to promote people ‘just because.’ For example, if everybody else has been promoted except one person, you might feel bad for that person and give him or her a promotion. Once again, employees must earn their promotions. They are going to know if a promotion is just a ‘giveaway.’ This will have a negative impact on the motivation of the people who are working hard.” Trotter added: “You feel bad for that person, but when you promote ‘just because,’ you damage your culture. If you are trying to create a Continued on Page 38

16 — Maintenance Sales News — November/December 2015

By Harrell Kerkhoff Maintenance Sales News Editor ttending the recent ISSA/INTERCLEAN® North America 2015 tradeshow in Las Vegas, NV, was a must for many companies involved in janitorial/sanitary distribution. The annual event showcased a variety of vendors located worldwide, offering everything from mops, squeegees, brushes and brooms to cleaning chemicals, floor machines, air care items, hand soaps, paper towels/dispensers and more. Maintenance Sales News Magazine interviewed four people at ISSA/INTERCLEAN who represent companies that are either currently involved in jan/san distribution or looking to get into the industry.

C.T. Brigham Co., Inc. Long established in The Berkshires in scenic western Massachusetts, C.T. Brigham Co., Inc., (www.brigham.com) is a family-owned and operated distributorship focusing on jan/san and foodservice supplies. The company’s history dates to 1902. “The Berkshires is a tourist destination, with the hospitality industry being very important

to area residents, the economy and our company. We service many restaurants, hotels, resorts and other local businesses,” C.T. Brigham Operations Manager John Hudnall said. C.T. Brigham is located in Pittsfield, MA, the largest city and county seat of Berkshire County, with a population of 44,700-plus residents. Originally a broom manufacturer, the late Clarence T. Brigham closed his shop in the early 20th century and moved to Pittsfield, where he started a paper products supply business. Today, C.T. Brigham is one of the area’s largest distributors of paper and plastics products, custodial and foodservice supplies and office products. The company

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continues to focus on providing knowledgeable service that has been the foundation of its success since 1902. “Fortunately, being in business for so long, I feel our company is like a welloiled machine that moves along very quickly and efficiently,” Hudnall said. “As operations manager, I work on those things that have led to our success and try to make them even better. Part of my job is to oversee product delivery, making sure everything is going smoothly and helping with any necessary adjustments. “We have a good team in place at C.T. Brigham. Our people all work together. It comes down to how quickly we can get products to our customers while offering competitive pricing. Our biggest competitors are usually the box stores. To compete, we work on providing better customer service. It’s important to show customers how C.T. Brigham can take care of their many needs.” Having employees who have worked at the distributorship for many years is also beneficial. “We are very fortunate that there has not been a lot of employee turnover (at

C.T. Brigham),â&#x20AC;? Hudnall said. â&#x20AC;&#x153;Some of our warehouse people have been with the company for 20-plus years, while some of our sales people have been here up to 10 years. â&#x20AC;&#x153;In terms of what we can offer, C.T. Brigham is a family business. We are local, and can quickly get products to our customers. There is a set delivery schedule in place, but we can also take care of customer needs during emergencies. If a customer needs something in a hurry, we make sure this need is met.â&#x20AC;? Attending ISSA/INTERCLEAN helps Hudnall stay focused on what is available in terms of current and new jan/san-related products and services. â&#x20AC;&#x153;Itâ&#x20AC;&#x2122;s hard to get the full scope of what is available when you are busy day-to-day at your own location. Itâ&#x20AC;&#x2122;s good to attend a tradeshow where I can see new products and per-

sonally meet vendors. Networking is also important. I have met people from all over the country while at this yearâ&#x20AC;&#x2122;s event,â&#x20AC;? Hudnall said. Although he is relatively new to the jan/san industry himself, Hudnall said itâ&#x20AC;&#x2122;s easy to see the many positives that can take place when helping people clean facilities through the use of proper products and training. â&#x20AC;&#x153;Iâ&#x20AC;&#x2122;m sure there are people who take the cleaning industry for granted, but itâ&#x20AC;&#x2122;s something that everybody truly needs,â&#x20AC;? he said. â&#x20AC;&#x153;Staying on top of the curve, and making sure we can help people with the latest and greatest products, is vital. â&#x20AC;&#x153;On the flip side to jan/san, we also work with a lot of foodservice customers thanks to our full inventory of takeout supplies. Again, itâ&#x20AC;&#x2122;s all about helping our customers succeed in their businesses as well.â&#x20AC;?

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Assisting customers with improved technology and better training options remains a key objective for representatives of Scoles Floorshine Industries (www.scolesfloorshine.com), a distributorship based in Farmingdale, NJ. The company offers full service options on such jan/san-related products as paper, chemicals, equipment, service and repair, laundry and warewash. â&#x20AC;&#x153;We service a tri-state area that includes all of New Jersey, metro New York City and parts of Pennsylvania,â&#x20AC;? Scoles Floorshine Industries Vice President of Sales & Strategic Initiatives Evan Ghen said.

Scoles Floorshine Industries Vice President of Sales & Strategic Initiatives Evan Ghen

â&#x20AC;&#x153;My objective while attending ISSA/ INTERCLEAN was to meet with our companyâ&#x20AC;&#x2122;s vendor partners, while also looking for new and great products to introduce to our customers,â&#x20AC;? Ghen said. Scoles Floorshine Industries has had a long relationship with the tradeshow. In fact, the companyâ&#x20AC;&#x2122;s CEO, Jon Scoles, served as ISSA president in 2012. Employees at the distributorship are currently adapting to new technologies that are emerging in the jan/san marketplace. This includes updated electronic tools for the companyâ&#x20AC;&#x2122;s sales representatives as well as the use of improved training devices. â&#x20AC;&#x153;We remain very service oriented. A key focus with our customers is training, training and more training,â&#x20AC;? Ghen said. â&#x20AC;&#x153;This includes on-site programs, such as seminars, that can be conducted at a customerâ&#x20AC;&#x2122;s location. Representatives of Scoles Floorshine Industries also provide in-house training options.â&#x20AC;? Focusing on high fill rates and keeping

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personal connections in place with customers are other important objectives at Scoles Floorshine Industries. “Although we provide online ordering, there is always that personal connection and follow-up that we also provide,” Ghen said. “It helps that our delivery drivers become very familiar with customers while working their routes. They get to know these people very well.” Ghen reported that the overall jan/san industry in the company’s tri-state service region remains strong. However, challenges continue on several fronts. “There are still a lot of mergers, acquisitions and consolidations taking place in the industry. This is both scary and exciting,” he said. “With such changes come opportunities.”

Key Soluciones de limpieza Just as ISSA/INTERCLEAN provides tradeshows in different areas of the world, the diversity of attendees and suppliers at the annual venue in North America is also large. This includes representatives from many foreign jan/san distributorships, such as Eugenio Escamilla Flores, who is marketing manager for the Mexican distributorship Key Soluciones de limpieza (www.key.com.mx).

Eugenio Escamilla Flores, Key Soluciones de limpieza marketing manager

“Our company has approximately 65 distribution centers throughout most of Mexico. This includes different business units such as jan/san,” Escamilla Flores said. “We work to provide complete janitorial supply solutions for our customers. “It’s important to our customers that we look for the best options in the marketplace throughout the world. We are always seeking solutions to best meet different customer needs. Product innovation is a critical part of this focus.” Interviewed toward the end of this year’s tradeshow in Las Vegas, Escamilla Flores said he was able to meet with many quality vendors and look over new products. “I had some great meetings with several vendors. Innovation in this industry can sometimes be a bit slow, but I have found there is always something new to see at this tradeshow,” he said. He added that jan/san supplies and services are in great demand in Mexico. “Regardless of the economy at any given time, people always need to clean. They need to use various types of paper products and properly clean surfaces. It’s a very noble profession in a stable industry. The downside is there is always strong competition,” Escamilla Flores said. “Each one of our company’s 65 centers includes technical services, management and sales capabilities. We have invested a lot of money in order to offer complete solutions for our customers.” Key Soluciones de limpieza, he added, has been in business for 45 years. “Our company has prospered during this time by practicing good business ethics, while also providing value, innovation and always looking out for the best interests of our customers,” Escamilla Flores said. “There is a great group of people as well who work at our company.”

Wynnton Hardware First impressions are important when joining a new industry. For Wynnton Hardware President Frank Comer, his first impressions of ISSA/INTERCLEAN, and the jan/san industry in general, have been very favorable. Comer, who operates his 70-year-old

22 — Maintenance Sales News — November/December 2015

hardware company (www.wynntonhardware.com) in Columbus, GA, is looking to expand into the jan/san distribution business. He hoped to answer many questions about the jan/san industry during his first visit to ISSA/INTERCLEAN. “I came to this tradeshow to make contacts and look over different vendors. It’s been a fact-finding trip. The overall response I have received (at ISSA/INTERCLEAN) has been very positive. I have enjoyed meeting a lot of different vendors who have been extremely helpful. I have had a positive experience while trying to find answers to my many questions and receiving direction on the many possibilities that the jan/san industry has to offer,” Comer said. He admitted there is an overwhelming feeling that takes over when trying to enter a new industry. Comer had the same feeling in Las Vegas, as he sought vendors who he felt offered the best products and potential for his business. “My initial questions have been, ‘Which vendors do I pick? How do I know which prod-

ucts are really the best?’ When it comes to hardware, I usually rely on our customers to let us know which products are better,” Comer said. “It’s also important to look at such factors as freight costs, minimum order requirements and distance between each vendor and our company’s location. “I met with a couple of companies that I thought would really be a good fit, but they are located on the West Coast. Therefore, shipping costs would probably be too high.” Along with the tradeshow experience itself, Comer said he has been impressed with ISSA as an association.

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“Everyone seems to be very professional, with an esprit de corps about the industry,” he said. “I was also impressed by (ISSAs) set of bylaws and rules involving the proper way to conduct yourself and your business. I feel this is very unique.” After many years in the hardware business, Comer is looking to expand his company’s reach into industrial supply and jan/san distribution. “We currently have a retail store of approximately 8,000 square feet that is predominantly filled with hardware and building supplies. It’s geared toward the maintenance and repair of homes,” Comer said. “However, we also have a lot of customers involved with building maintenance. Entering the jan/san segment seems like a natural fit. Plus, we already have an outside sales person who can call on different types of facilities. “In the hardware business, we typically buy from one major hardware distributor. This limits what we can bring in as a supplier to our customer base. I am looking to go outside of these parameters and see what else is available.” As a jan/san distributor, Comer sees the need to take small steps at first. “I don’t think we would be so aggressive as to initially go after business with school systems, city governments and/or big hotel complexes. We figure they already have suppliers in place, but we may be able to work with contractors who are already part of our customer base,” Comer said. “There may also be possibilities to sell jan/san supplies to real estate companies that are in charge of cleaning houses before they are sold. “We currently conduct business as well with people involved in floorcare who are not part of large companies. They could possibly benefit from our services as a jan/san distributor. It’s all about our continual effort to fulfill the different needs of our customers.”

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organizations and buying groups in the office products arena and other ancillary markets.” Four industry groups held their annual conventions in conjunction with this year’s ISSA/INTERCLEAN. They were: the Association of Residential Cleaning Services International (ARCSI), the Building Service Contractors Association International (BSCAI), the Cleaning Equipment Trade Association (CETA), and the International Executive Housekeepers Association (IEHA). Many supporting associations throughout Europe, Africa and Asia-Pacific also participated in this year’s show, and there was a strong turnout from top The tradeshow floor, with its 729 exhibitors, helped attract 16,311 attendees, according buying groups and their key members. to ISSA. Jim Keough, vice president of marketing for the distributor marketing group Triple S, “This year’s event attracted a high number of distributor and wholesaler attendees as well said the show, “Was very successful in many ways. It afforded us the opportunity to meet as the most building service contractors (BSCs) it has ever had,” ISSA stated in a press re- with both members and suppliers.” lease. “This growth is due to ISSAs efforts to attract top executives from leading janitorial Triple S officials chose ISSA/INTERCLEAN North America 2015 as the venue to launch distributorships as well as a variety of new audience members through relationships with its newest strategic initiative known as Triple S Holdings, Inc. ISSA offered attendees many activities for the entire tradeshow, culminating with the event’s keynote address “How You Can Be A Successful Entrepreneur At Everything You Do.” It was presented by TV’s Shark Tank host Kevin O’Leary on Friday, October 23. O’Leary also headlined the ISSA ExFree Dispensing Program for cellence Awards Luncheon and anConcentrated Cleaning Products nounced the winner of the ISSA Excellent Idea Contest, the late Teresa LYSOL® is the #1 disinfectant brand!* THE PERFECT BLEND OF... Ward, of Teresa’s Family Cleaning, in Holbrook, NY. ECONOMY SIMPLICITY • FREE Precision Blend® Dilution System with Sadly, Ward died unexpectedly on No• All components snap together, no tools needed. purchase of concentrated products.** vember 9. • FREE training and staff support. • Multiple units connect to a single water source. She stated the following after being • Automated dilution eliminates waste. • Built in water flow regulator allows for quick, named the winner of the contest at easy filling of mop buckets or trigger bottles. • Concentrated formulas provide low cost per use. ISSA/INTERCLEAN: “It just goes to LYSOL® BONUS PERFORMANCE show you, you don’t need a large busi• “Clean & Confident” signage you can use to • Comprehensive range of products for ness to be successful. You don’t need to enhance consumer trust.† cleaning, disinfection, and odor control. be overly complicated to win. You just • Included in the product offering are DfE For more information please call 866-425-9765 (Design for the Environment) certified products. have to solve a problem for somebody.” or visit www.reckittprofessional.com. • Durable, low maintenance hardware. To see the winning entry as well as the other finalists, visit www.issa.com/excellentidea. More Show Highlights ■ For the first time, ISSA/INTERCLEAN North America featured an Outdoor Exhibit area, where visitors could see demonstrations, eat lunch from a food truck, and view vintage cars; *Based on retail sales IRI 52 week data. **See loaner agreement for details. †For qualified purchases only. © 2015 RB. All Rights Reserved. ■ ISSA convention seminars included a Women’s Forum, sponsored by the

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ISSA Hygieia Network, which also hosted a reception where several industry professionals Outgoing ISSA President Alan Tomblin, of Proctor & Gamble, whose one-year term were honored. Many handouts from this year’s seminars can be downloaded at as president ended with the conclusion of the General Meeting, also praised Garfinkel www.issa.com/show; and, as well as Barrett. ■ Several of ISSAs more than 24,000 LinkedIn group members turned out for an “In my 34 years at Proctor & Gamble, I have been fortunate enough to work with some outstanding people. When one of those veterans retires and in-person get-together in conjunction with the ISSA Show walks out the door, my heart skips a beat or two as I see that Floor Happy Hour. kind of talent walking out the door,” Tomblin said. “That is Barrett, Sikes Officially Introduced At General Meeting what we have with John Garfinkel. Watching his 25 years changing of the guard took place in several ways of association experience, on top of 25 years of manufacduring this year’s General Meeting at ISSA/INturing experience, eventually leave us is daunting. TERCLEAN® North America. Not only were new “Many of us in this room have talked with John and outgoing ISSA Board of Directors introduced during (Garfinkel), learned from John, and been mentored by John. the Friday (October 23) morning breakfast meeting that is The good news is, the choice of John Barrett as the next annually open to all Association members, but new ISSA ISSA executive director is brilliant. He has already made Executive Director John Barrett and incoming ISSA significant contributions as an ISSA board member, and is President David Sikes were also recognized. ready to take the association to the next level.” Barrett, a former ISSA Board Member, officially took Garfinkel also praised the choice of Barrett as his succesover as the Association’s executive director on Sept. 1, sor during the General Meeting. 2015, following the retirement of John Garfinkel, who “As we have ushered in a new era of leadership, my conwill work in a consultative capacity through 2016 to facilfidence in John Barrett is complete and unwaivering. He itate a smooth transition. possesses great experience and a true passion for our indusBarrett praised Garfinkel during the General Meeting for try. It’s going to be a very easy and fun transition for the his 25 years of service to the association and the cleaning both of us,” Garfinkel said. “Over the 25 years that I have industry. been with ISSA, we have faced many changes as an asso“I believe there would not be an ISSA, as we know it, withPictured are outgoing ISSA President Alan Tomblin, left, with ciation and as an industry. (ISSA) has done really well by out John Garfinkel. His dedication, success and vision have new President David Sikes, during the ISSA General Meeting. welcoming new members. Many of these members have made ISSA the association we know today,” Barrett said.

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In his acceptance, Jarden said it was an honor come from different disciplines, and may do to receive such an award, especially since Jack some things differently than our traditional Ramaley himself was at the General Meeting. means. This change can be a little scary, but I admire the courage of our Board and ISSA “The best part for me about this association, members in welcoming these new people and and the cleaning industry in general, is getting companies. By doing so, our association has to work with some really creative and great enjoyed a more global influence. people located around the world,” Jarden said. “I have been able to work with many past re“We can all learn from each other, and I believe cipients of this award. They have all helped me (ISSA) now has a more powerful voice in the grow personally, and from a business standcommunity, with our government and, most impoint.” portantly, for the ‘Value Of Clean.’ We are truly changing the way the world views cleaning.” Speaking at the General Meeting as well was ISSA Foundation Board Chairman Roger Garfinkel added that despite the trend of conParrott Jr. He stated the foundation’s mission tinual mergers and acquisitions taking place in is investing in tomorrow by using its funds to atthe cleaning industry, ISSA membership passed tract young people to the cleaning industry. the 7,200 mark in 2015 — an all-time high. “We do this in several ways — first the founIncoming ISSA President David Sikes, of dation awards scholarships based on academic Sikes Paper Company, Atlanta, GA, also spoke achievement and leadership traits. These scholat the General Meeting, stating it was his honor arships are available to employees of our memand privilege to accept the president’s gavel for bers and their families,” Parrott Jr. said. the next year from Tomblin, who he has known The ISSA Foundation awarded 58 scholarfor nearly 40 years. ships in 2015 between $3,000 and $5,000 each, “Alan (Tomblin) and I were fraternity brothThe Bullen Companies President Scott Jarden, center, receives the Jack D. Ramaley he added. Applications for scholarships can be ers at the University of Georgia. It’s been my Industry Distinguished Service Award during the ISSA General Meeting. Also pictured found by visiting www.issafoundation.org. pleasure to serve under his leadership during are John Garfinkel, former ISSA executive director, left, and Jack D. Ramaley. his time as ISSA president,” Sikes said. “Early 2015 ISSA Innovation Award Program Winners in Alan’s presidency, John (Garfinkel) made the decision dustry standards, promotion of the association’s growth to step aside. Alan sprung into action to help find a new and development, unselfish dedication without personal inners among the participants of the 2015 executive director. He formed a search committee, con- gain, and emulation of the ISSA Code of Ethics. This ISSA Innovation Award Program were anducted interviews, negotiated the contract — and all with year’s award recipient was Scott Jarden, president of The nounced during the ISSA Excellence Awards Bullen Companies, in Folcroft, PA. integrity and professionalism.” Luncheon on October 23. This year’s program featured 39 Jarden, who served as ISSA president in 2011, is the products and services from various cleaning manufacturLooking ahead to his year as ISSA president, Sikes spoke of the importance of “persistence” and “determina- second family member to win the ward. His father, ers and service providers. tion” as it pertains to the association’s continual effort to Richards H. Jarden, also a former ISSA president, was Participants were entered into one of five categories: presented with the award in 1990. change the way the world views cleaning. Cleaning Agents, Dispensers, Equipment, Services & During the General Meeting, Garfinkel noted Scott Jar- Technology, and Supplies. Individuals representing disden’s long service to ISSA as well as Jarden’s love for how tributors, wholesalers and facility service providers Jarden Presented With technology can improve the lives of those involved in the throughout the industry reviewed entries and placed their Distinguished Service Award The highest award bestowed by ISSA is the Jack D. Ra- cleaning industry. votes at www.issa.com/vote between July 1 and October “(Scott) is among the many great presidents who have 16 to determine the online category winners. maley Industry Distinguished Service Award, given to an individual who has demonstrated outstanding service served ISSA. In fact, he has served ISSA in various roles Exhibiting entries were on display at the Innovation to the cleaning and maintenance industry through his/her for the entire 25 years that I have been with the associa- Showcase area at this year’s ISSA/INTERCLEAN. innovation, professionalism, leadership, elevation of in- tion,” Garfinkel said. Tradeshow attendees voted to determine five additional Visitors’ Choice award winners. Category winners were: ■ Cleaning Agents — Clorox Professional Products Co./Clorox Commercial Solutions® Clorox® Disinfecting Wipes; ■ Dispensers (Co-Winners) — Georgia-Pacific Professional/Compact® ActiveAire™ Dispenser; and, Rubbermaid Commercial Products, Inc./Battery-Free Dispensing; ■ Equipment — Kaivac, Inc./Battery-Powered Auto Vac; ■ Services & Technology — Spartan Chemical Co., Inc./CompuClean Mobile; and, ■ Supplies —3M Commercial Solutions Division/Scotchgard™ Surface Protection Film. The 2015 ISSA Innovation Award Program Visitors’ Choice winners were: CleanTelligent for branding; GeorgiaPacific Professional for its Compact® ActiveAire™ Dispenser; Sealed Air Diversey Care for its TASKI Intellibot SWINGOBOT 755 by Intellibot Robotics; Sealed Air Diversey Care for its TASKI swingo 2100 Micro-rider; and, Ultimate Solutions, Inc. for its i-cart Cleaning System. Visit www.issa.com/innovation to view a complete list of entries.

— MSN Editor Harrell Kerkhoff contributed to this article.

30 — Maintenance Sales News — November/December 2015

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chasing agent quickly called upon his distributor asking for help. Unable to provide the full order of the customer’s usual high density bag product, the distributor suggested an alternative he did have in-stock … the Aluf Plastics COEX bag that had been previously demonstrated. The customer quickly agreed as there was no other feasible alternative. By the end of the workday, three skids of Aluf Plastics COEX bags were delivered to the stadium, guaranteeing Sunday’s game would not be “trashed.”

Eliminating Price Only Conversation After game day, the distributor visited the stadium to make sure the Aluf Plastics bags were meeting the customer’s needs and was alarmed to find two full skids of bags sitting unopened. When he tracked down the maintenance supervisor to find out the problem, he was met with accolades as the customer exclaimed, “These are GREAT bags! No need to double or triple bag them! We now have bags for the next two games.” Needless to say, the news quickly spread to the purchasing agent. The end result: zero failure and lower trash bag costs. Additionally, the success of the Aluf Plastics COEX bags established the distributor as a consultant and partner instead of just a supplier. Now, the purchasing agent is “all ears” to product suggestions instead of just asking “What’s Your Price?”

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It’s About Product Introduction, Innovation And Customer Service Product introductions, innovation and customer service remain three key areas of importance at ABCO Cleaning Products, a manufacturer and marketer of mops, brooms, handles and buckets for the commercial cleaning market. The company showcased a number of its product lines and services during the ISSA/INTERCLEAN® North America 2015 tradeshow in Las Vegas, NV. “We remain a full-line vertically integrated manufacturer — from raw materials to finished goods. This helps us control our costs and quality, and allows us to offer long-term pricing guarantees,” ABCO Vice President of Sales & Marketing Christopher Meaney said. The big push recently at ABCO, a certified minority-owned business, has been to highlight its new manufacturing capabilities featuring microfiber cleaning products. This includes wet, flat, string and dust mops. “We are able to control the entire manufacturing process with all of our products, including the new microfiber line. Customers benefit from our low acquisition costs and full-line portfolio of products they can combine,” Meaney said. “This includes ABCO’s conventional wet and dust mopping products, the company’s new microfiber extension and its traditional line of brooms, cleaning buckets and other items.” ABCO’s primary state-of-the-art production facility is located in Honduras. There are additional locations in China for complementary non-woven products, along with offices in Miami, FL.

36 — Maintenance Sales News — November/December 2015

The company invests in design innovations, such as injection molded tools and mopping equipment, while continuing its “green” initiatives. This includes the use of solar capabilities at its manufacturing facilities, and promoting water savings for customers through the use of its GreaseBeater dual-cavity buckets as part of a floor safety and cleaning program. “A recent industry study conducted on mopping products shows that there is a 60 percent water savings associated with the use of dual-cavity buckets compared to single cavity,” Meaney said. Meanwhile, ABCO’s space-saving Brik-Pak™ packaging uses fewer paper corrugate materials compared to conventional cases, plus offers a fuel savings solution based on more cases per pallet and smaller cube to reduce transit costs. And, ABCO yarns used in mop production are made with state-of-the-industry energy efficient equipment. The company’s eco-friendly products originate from renewable resources. This includes ABCO’s wet and dust mops, push brooms and wood handles. Helping Distributors Succeed Officials at ABCO Cleaning Products work within a variety of market segments such as safety, industrial supply, jan/san, commercial, retail and OEM. Distributors play a key role in helping ABCO’s product lines expand into these segments. In return, ABCO representatives work with their distributor customers in various forms, such as through selling and training programs. “When it comes to customer service, ABCO offers two main benefits. First, we process orders in quick turnaround fashion,” Meaney said. “Secondly, we help distributors upsell on an approved script at no charge to them. In other words, if they want to run a promotion on such items as can liners, c-fold towels and wet mops, we will actually use our call center, at no cost to them, to contact their own customers. This has helped our distributor clients grow their business. It’s a value-added service we provide. “There is a lot of distributor margin pressure to overcome. ABCO is happy to find ways for end-users to become more aware of what is available through our distributor customers.” Product training is another key attribute that ABCO representatives provide for the benefit of the company’s distributor base. This includes helping train a distributor’s end-user customers as well as distributor sales representatives. “We include bilingual training options,” Meaney said. “Again, ABCO works to provide service add-ons so distributors, and their end-user customers, better understand how our products are used, the quality they bring to the table and the fact that we offer quick turnaround times, soft cost reductions, one invoice with one delivery and three field sales managers.” The company is EDI capable as well, meaning it can send and receive electronic business documents in a specific format based on established standards. Part of the company’s training is focused on hard floor cleaning that involves dry and wet floor applications. “We provide specific line extensions that are innovative to the market and promote floor safety,” Meaney said. “ABCO promotes floor safety with unique programs that are NFSI (National Floor Safety Institute)-approved.” ABCO also offers a complete line of HACCP (Hazard Analysis and Critical Control Points)compliant floor cleaning tools used as part of a complete food safety program. “ABCO is growing exponentially with its key partners,” Meaney said. “This is due, in part, to our company’s advocacy for cleaner and safer floors by offering patented technologies. “We continue to ask customers, ‘What can we do to solve your specific problems and help you grow?’” Contact: ABCO Cleaning Products, 6800 N.W. 36th Ave., Miami, FL 33147. Phone: 1-888-694-2226. Website: www.abcoproducts.com.

GETTING MILKED? THERE ARE ALWAYS 100 GLOVES IN OUR BOX OF 100. NOT 98, 94, OR 90. Don’t get milked by suppliers who put less than what’s ordered in a box. The Safety Zone has made its reputation on delivering the highest customer service, product quality and honesty in the industry. We’ve taken our forty years of know-how and packaged it into our new True Count System. True Count means you get 100% of what you pay for. Consistent quality and the right quantity in every box. Every time.

Visit us at safety-zone.com or Call 800.821.5702.

Culture of Promotion:

■ The incentive; ■ The promotion; ■ The bling; ■ The support; and, ■ Repeat.

“It may be a name tag that says ‘team coach.’ It might be a jacket that has the person’s name on it. It might be ribbons on a badge or a window cubicle. There’s some bling that should go along with any promotion.”

Continued From Page 16

culture of promotion, don’t undermine it at the same time.” In many companies, there are those employees who quietly and efficiently do their jobs, while thinking their hard work is enough to be noticed by management. Such is not always the case. “Don’t forget about the quiet people,” Christian said. “Many times we only notice the people who make a lot of noise in our organization. Often, we find out the quieter ones have a lot more talent than we think. Employees assume they will be noticed by just doing their jobs. This is not always true. Not being noticed can be frustrating and can cause people to quit a job and move onto other careers, etc. Therefore, we want to make sure we are paying attention. Get to know the people you don’t pay attention to and you will be surprised how many have talents you don’t realize.”

— Liz Trotter

The Promotion Process o complete the educational session on creating a culture of promotion, Trotter and Christian gave an example of the promotional process, which includes: ■ Making the decision; ■ The offer/posting;

Trotter played the role of a manager offering an employee, Christian, a promotion. “I would like to promote him, so first I want to make the decision to promote him,” Trotter said. “I’m thinking about it. Why do I want Derek? Well, I have my own reasons, which I am going to explain to him, but first I need to make the offer. An offer in my company would sound something like this:” Trotter: “Derek, I have noticed you have been doing a lot of things differently than some of the other techs lately, and I want to talk to you about a new position. Are you up for that conversation?” Christian: “OK. Sure.” Trotter: “I’m thinking about you for our assistant coach position. And this is why. I noticed that you are really good with the paperwork. You are always ready

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to back your coach. You never have big arguments with your coach, and you tend to focus on what our customers want first. I really like that, and I would like to see you practice more of your leadership potential.” Christian: “I’m flattered. Would I have to manage people? I don’t know. I don’t like conflict.” “Right here, I have to be careful not to push,” Trotter said. “So, I have to feel him out a little bit more and see if he is a good candidate. I believe he is, but I don’t want to push him if he is not ready.” Trotter: “Derek, you are right. You have to manage people. I know it is a little uncomfortable for you, but part of this position is six month’s worth of leadership training. Right now, it might feel like you can’t do it, but we are not going to put you in the position right now. Our plan is to train you and then, when you are ready, promote you to that position. I’m not asking you to do it right now. What do you think about going into the training? Does that sound better?” Christian: “I can do training. I just want to make sure I don’t have to manage people right away.” “Now, he says it is OK and he is ready to go,” Trotter said. “However, there is another way the situation might play out.” Christian: “I don’t want to be responsible. I don’t like responsibility.” “At this point, I am not going to push,” Trotter said. “He has told me twice that he is not happy with this offer. So, I am not going to push.” Trotter: “Do you think we could have this conversa-

tion in a few months?” Christian: “I would really like to help the company out, but I just don’t want to deal with people in that way.” Trotter: “OK. I’m going to continue to look for other opportunities for you.”

Trotter and Christian present the culture of promotion to seminar attendees.

“I’m not cutting him off at the knees. I’m not telling him he doesn’t belong in the company or we don’t want him,” Trotter said. “I’m going to continue to help him. “The incentive for Derek was he would get some leadership training. He would have the opportunity to learn how to handle and manage people better, so his life would be better, and not just his job.” The incentive will vary from company to company and from situation to situation. Christian gave an example at his company. “I recently offered a new leadership role in my company,” he said. “My office manager thought I was crazy for offering a very small raise for this job. What hap-

40 — Maintenance Sales News — November/December 2015

pened is, along with this position, we offered the opportunity for people to build their own team, and they loved the idea. Eight people applied for the job, and I only needed three.” “The next step is training,” Trotter said. “You need to have a training process for any position. Part of the reason for having a training process is so people appreciate that it is a promotion, and they will be doing something more than what they were doing before. “The next step is the bling. The bling is the stuff that goes along with the promotion that makes employees feel like they got a promotion. It may be a name tag that says ‘team coach.’ It might be a jacket that has the person’s name on it. It might be ribbons on a badge or a window cubicle. There’s some bling that should go along with any promotion. For example, the military believes in bling. They give out all sorts of badges. Police forces believe in bling. Everybody who has a large company believes in some type of bling. Also, make sure you give people the support they need to be successful at their new job.” Contact: My Maid Service, 3959 Lebanon Rd., South Lebanon, OH 45065. Phone: 513-851-1700. Email: derek@mymaidservice.net. Website: www.mymaidservice.net. ————— American Maid Cleaning, LLC, 9419 Tilley Road South, Olympia, WA 98512. Phone: 360-236-1337. Email: info@myamericanmaid.com. Website: www.myamericanmaid.com.

ADVERTORIAL

Bona SuperCourt Athletic Floor Care System Is Specifically Designed For K-12 Sport Floors For many athletic facilities and schools, the hardwood floor is the centerpiece where communities gather. From basketball games to homecoming dances, a gym floor experiences a variety of events and celebrations, but also a great deal of wear and tear. Many facility mangers are unsure of how to best care for this important investment. The wrong finish can damage or limit the life of a floor. Too much water or harsh cleaners can do more harm than good. This October, Bona launched its answer to beautiful and durable hardwood athletic floors. Launched at the 2015 ISSA/INTERCLEAN show in Las Vegas, the Bona SuperCourt Athletic Floor Care System is specifically designed for K-12 sport floors and formulated for any type of athletic wood floor — from basketball courts to gymnasiums. This complete product line includes sand and finish products, sport paints and floor care to create durable and beautiful hardwood floors. For almost a century, Bona has innovated products and tools for wood floors with a specific focus on durability and care for the environment. Bona’s SuperCourt Athletic Floor Care System adheres to the company’s long history of innovating premium, quality products for all hardwood floors. “With more than 109,000 schools across the United States, we know many of these floors are in need of a full care and maintenance system that is durable and safe for schools,” Bona US National Sport Manager Bill Price said. “A hardwood floor, like a gymnasium, is an expensive investment. We want to help schools and facilities with hardwood floors learn the best practices in keeping these floors beautiful and safe.”

ELIMINATOR Triple Concentrated Odor Control From Perform Manufacturing

eliminates airborne odors and neutralizes most offensive odor problems

All Bona SuperCourt Waterborne finishes and cleaners are water-based, VOC compliant and third-party GREENGUARD Gold Certified for indoor air quality. GREENGUARD Gold Certification (formerly known as GREENGUARD Children & Schools Certification) offers stricter certification criteria and considers safety factors to account for sensitive individuals (such as children and the elderly) to ensure that a product is acceptable for use in environments such as schools and healthcare facilities. All Bona SuperCourt Oil-Modified Finishes are VOC Compliant and MFMA approved. Many of the components of the Bona SuperCourt Athletic Floor Care System have been in use on NBA and collegiate athletic floors for years. Bona is the first in the industry to develop a full system of hardwood floor finishing, maintenance and care products specifically formulated for the unique needs of athletic sport floors such as gymnasiums and basketball courts. Bona’s innovative dust-free sanding and GREENGUARD Gold certification on its water-based products affirms the company’s commitment to the health and wellness of future generations. Price said, “This full system of products brings an easy one-stop solution to caring for, and maintaining, athletic floors. We have spent countless hours innovating and testing these products to ensure the best Bona technology is behind the system.” The Bona SuperCourt Athletic Floor Care System is comprised of finishes, sport paint and care products. The Bona SuperCourt HD and Bona SuperCourt One are one and two component waterborne finishes specifically formulated for professional use on maple athletic floors, providing a tough, high-build urethane finish. The Bona SuperCourt Poly is a premium quality, oil-modified polyurethane that provides a tough, high build gloss finish with superior flow and leveling. Bona SuperSport Paint is a fast drying, water-based game line paint manufactured specifically for use with both waterborne and oil-modified sport floor sealers and finishes. The Bona SuperCourt maintenance products include professional strength, non-toxic floor, residue-free cleaner concentrate formulated for all urethane finished hardwood floors coated with an unwaxed finish, as well as a full line of maintenance tools including a durable aluminum mop, microfiber pads and dusting pad. Contact National Sports Manager Bill Price at 1-800-872-5515 or visit www.bona.com for more information.

DDI System’s Inform ERP Helps Distributors Build Purchase Orders One spray in a 10x10 area will eliminate all odors for up to 24 hours, leaving the room fresh and clean smelling all day!

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42 — Maintenance Sales News — November/December 2015

DDI System, an ERP solution provider for wholesale distributors, has released the latest version of its Inform ERP Software, Version 14. According to DDI, “Every Inform ERP user receives this free upgrade, which includes a purchasing system that rivals third-party procurement solutions. “Inform ERP’s new Advanced Demand Management focuses on identifying and managing exceptions to deliver precisely forecasted purchase orders. It allows finer control over sporadic and slower-moving items, less overstock and carefully managed branch inventory.” Demand Analysis Inform ERP identifies unusual, sporadic, and recurring demand patterns. Forecasts are calculated with automated forecast method assignment. “Inform was designed for fast purchase order calculations with a continuous reorder quantity update. With every transaction that impacts stock levels, a real-time reorder quantity is recalculated, creating instantaneous vendor replenishment projections.” The new “Projected Purchase Order” is a single screen purchasing view, incorporating details that go into crafting a purchase order. Multi-location replenishment quantity, “branch overstock to transfer” guidance, and hover help reveal all elements of an item’s reorder quantity calculation. “Inform software combines everyday operational benefits in accounting, inventory, sales, purchasing and pricing with the latest sales driving tools including online sales channel connections, CRM, direct marketing, real-time e-commerce and mobile apps.” Visit www.DDISystem.com or call 877-599-4334.

e in ! dl y 8 ea ar D nu

Maintenance Sales News 2016 BUYERS’ GUIDE

A Directory of Manufacturers of Sanitary Supplies, Master Distributors & Buying Groups

We invite your company to participate in our upcoming Buyers’ Guide. Please complete and return the form below no later than January 8, 2016. (You must return this form to qualify for inclusion.)

Send to Maintenance Sales News, P.O. Box 130, Arcola, IL 61910 USA, or fax to (217) 268-4815. SUBMITTED BY: _____________________________________________________________________________________________________________

COMPANY NAME: ___________________________________________________________________________________________________________

ADDRESS: _________________________________________________________________________________________________________________ CITY:____________________________________________________ STATE ___________ ZIP______________COUNTRY _____________________

TELEPHONE:_____________________________________________ E-MAIL: __________________________________________________________ WEBSITE: ____________________________ COMPANY OFFICERS: _________________________________________________________________ PRODUCTS: 50 WORD MAXIMUM PLEASE _____________________________________________________________________________________

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Product Categories

100. Absorbents: Oil, Grease, & Water 101. Acoustical Cleaning Chemicals & Equipment 102. Adhesives 103. Aerosols 104. Air Filtration Equipment 105. Anti-Graffiti Systems 106. Anti-Static Chemicals 107. Ash Trays 108. Associations/Societies 109. Automatic Scrubbers 110. Automotive Cleaning Specialties 111. Bacterial/Enzyme Products 112. Bag-in-the-Box Packaging 113. Bar Code/EDI Technology 114. Baseboard Cleaning Machines & Accessories 115. Batteries & Chargers 116. Bedding Supplies 117. Bird Control Products 118. Brooms 119. Brushes 120. Buckets 121. Burnishing Equipment 122. Buying Groups 123. Candles 124. Carpet & Fabric Protective Finishes 125. Carpet Cleaning Chemicals-Brand Name 126. Carpet Cleaning Chemicals-Private Label 127. Carpet Cleaning Wands & Accessories 128. Carpet Drying Equipment 129. Carpet Dyeing Systems 130. Carpet Extractors 131. Carpet Shampoo Machines & Accessories 132. Carpet Spotting Kits 133. Carpet Sweepers-Electric 134. Carpet Sweepers-Hand 135. Carts-Hospital, Janitorial & Maid 136. Catalog Publishers 137. Chalkboard/Blackboard Cleaners 138. Chemical Dispensing Systems 139. Chemicals-Raw Material 140. Cleaning Chemicals-Brand Name 141. Cleaning Chemicals-Private Label 142. Colorants & Dyes 143. Computer Systems & Software 143a. Computer Cleaning Products 144. Concrete Floor Treatments 145. Consultants-Advertising 146. Consultants-Financial

(Please check categories that apply to your major lines only) 147. 148. 149. 150. 151. 152. 153. 154. 155. 156. 157. 158. 159. 160. 161. 162. 163. 164.

164a. 165. 166. 167. 168. 169. 170. 171. 172. 173. 174. 175. 176. 177. 178. 179. 180. 181. 182. 183. 183a. 184. 185. 186. 187. 188. 189. 189a. 190. 191.

192. 193. 194.

Consultants-Marketing Contamination Control Products Custodial Garments & Uniforms Dehumidifying Equipment Disinfectants-Brand Name Disinfectants-Private Label Disinfectants-Raw Material Dispensers-Paper Products/Soaps Drain Opener Chemicals Drain Opener Equipment Drums Dusters Dusting Cloths Dust Pans Electric Cord Reels Electric Motors Electrical Testing Devices Emergency Response/Regulatory Services Emergency Spill Kits Escalator Cleaning Machines Filters Financial Services Fire Extinguishers Fire Restoration Products Floor Finish Applicators Floor Finishes-Brand Name Floor Finishes-Private Label Floor Machine Motors Floor Machines Floor Pad Holders Floor Pads Floor Pads-Raw Material Floor Sealers-Brand Name Floor Sealers-Private Label Food Processing Products Food Service Disposable Tableware Food Service Equipment & Supplies Fragrances Furniture Glides Gloves Hand Cleaners Hand Dryers Handles-Mop,Broom, Brush & Telescopic Hoses-All Types Human Resources Hydrogen-Peroxide Cleaners Ice & Snow Removal Compounds Insect & Rodent Control Chemicals & Devices Insurance Services International Cleaning Services Labeling

195. 196. 197. 198. 199. 200. 201. 202. 203. 204. 205. 206. 207. 208. 208a. 209. 210. 210a. 210b. 211. 212. 213. 214. 215. 216. 216a. 217. 218. 219. 220. 221. 222. 223. 224. 225. 226. 227. 228. 229. 230. 231. 232. 233. 234. 235. 236. 237. 238. 239. 239a. 240. 241. 242.

Ladders Laundry Chemicals Laundry Equipment Lawn & Turf Chemicals Lawn & Turf Equipment Leasing-Equipment Light Bulbs Liquid Filling Equipment Litter Vacuums Lockers/Storage Lodging Amenities Lubricants & Oils Magazine Publishers Magnetic Attachment for Vacuums Marketing Services Material Handling Equipment Mats & Matting Microfiber Mold Treatment/Prevention Mop Treatment Chemicals Mopping Equipment Mops-Dust Mops-Wet Odor Control Chemicals Odor Control Devices Ozone Generators Packaging Equipment Packaging Supplies Paint & Paint Products Paper and/or Food Service Products Paper Products-Office Supplies Paper Products-Towel & Tissue Pavement Patching Personnel Services Plastic Bags Plastic Containers Polishes-Furniture Polishes-Metal Polishes-Plastic Poly Trash Can Liners Pool & Spa Chemicals & Equipment Pre-Measured Chemicals Pressure Washer Pumps Pressure Washing Chemicals Pressure Washing Equipment Pumps & Dispensers Purchasing & Marketing Services Recycling Systems Repair Parts-Floor Equipment & Vacuum Cleaners Restroom Cleaning Equipment Robotic Cleaning Equipment Roof Maintenance Materials Safety Apparel

243. 244. 245. 246. 247. 248. 249. 250. 251. 251a. 252. 253. 254. 255. 256. 257. 258. 259. 260. 261. 262. 263. 264. 265. 266. 267. 268. 269.

269a. 270. 271. 272. 273. 274. 275. 276. 277. 278. 279. 280. 281.

282. 283. 284. 284a. 285. 286.

Safety Products, Equipment & Signs Safety Treads Sales Incentives Sanitary Napkins & Dispensers Scouring Chemicals & Powders Scouring Pads/Bars Shampoo Tanks Smoking Urns Soaps Spill Kits-Chemical Sponges & Chamois Spray Tanks Sprayers & Foggers Squeegees-Floor Squeegees-Window Steam Cleaning Chemicals Steam Cleaning Equipment Stone Restoration Systems Striping Machines-Pavement Surfactants Sweepers-Electric, Gasoline & Propane Sweeping Compounds Technology Services Telecommunication Services Toilet Seat Covers & Dispensers Toilet/Shower Compartments Training Consultants, Materials & Programs Upholstery Shampoo Machines & Accessories Urinal Screens Vacuum Cleaner Attachments Vacuum Cleaner Motors Vacuum Cleaners Vacuum Tanks Venetian Blind Cleaning Equipment & Chemicals Wall Washing Equipment Warewashing Chemicals Warewashing Equipment Washroom Accessories Waste Receptacles Water Brooms Water Treatment Chemicals & Devices Window Cleaning Accessories Wipers-Cloth Wipers-Paper & Non-Woven Wipers Cheesecloth Wood Treatment-Scratch Remover Wringers

From Brotex: Orange Oil Formula Multi-purpose Wipes “The Bro-Tex Orange Peels™ are textured multi-purpose wipes with a powerful orange oil formula that quickly clean metals, laminates, fiberglass, machinery, concrete, and tools. The wipes also cut through grease, oil, paint, sealants, tar, wax, and most graffiti. The dual textured wipes provide versatile uses that allow for a complete and clean finish,” said the company. “They contain lanolin and vitamin E, so they are safe on skin and gentle on hands. Bro-Tex also provides wipe refill pouches to replace the sheets inside the Orange Peel can.” Visit www.brotex.com for more information.

Americo Releases A New Mobile App For Floor Maintenance “Americo recently released a new mobile app to offer answers and real-time feedback to questions about floor pad and mat selection. The app provides immediate consultation — backed by the latest methods and advice from leading experts in the jan/san industry,” according to Americo. “After answering simple questions, the user receives advice on which pad is most appropriate for the type of floor, machine, soil, and more. The app also gives information on correct methods, thorough how-to instructions and videos. Americo offers the mobile as a free download to the jan/san industry.” Americo Marketing Director Cameron Harrison said, “Our app converts iOS and Android devices into fully functional on-the-job reference tools and training for proper floor care. Americo’s app is designed to assist users in achieving remarkable results with fewer operational processes, which will ultimately lower costs.” The Floor Pad Selector Guide offers recommendations based on the user’s requirements, such as floor type, application, floor condition, equipment, and finishes. Americo’s app provides product details and allows the users to share the information instantly. The selector guide also allows the user to switch views from diamond pads to traditional floor pads for product and method comparison. The app’s Mat Selector Guide offers (market segmented) recommendations based on placement, mat type, foot traffic, and more. Other components of this app include access to teaching tools, product Bullen details for instant sharing, an environmental calculator, educational Introduces videos on sustainable solutions, and an inside tour of Americo’s proBYOB duction plant. The mobile app is multilingual-based with both English and Spanish translations. A free download is available for both AnReverse shrinkdroid and iOS users. ing profit margins Visit www.americomfg.com/mobileAPP and stop selling the same brand as your competifor more information. tion. Make your company stand out from others that just use redistribution. The Bullen Competitive Advantage: ® • Thousands of stock formulations from pet shampoo to aircraft cleaner; • Reverse engineering of any liquid product with low minimum orders; ® • State-of-the-art graphics, label and sales sheet printing capabilities; • Fully compliant GHS labels and SDSs; • Extremely knowledgeable field and in-house technical staff; and, • Built-in handle, easy to carry • Expert advice on e-commerce, Web-based mar• Hangs up for easy storage keting and other Internet initiatives. • Will not absorb liquids We Break Down Our BYOB Process Into 4 Components • Problems — What are your current/future problems as a marketer or distributor of cleaning chemicals and systems?; • Solutions — Learn how we guide you through the process of creating your own chemical brand that offers tangible solutions to your marketing problems; • Outcome — Re-allocating your sales and marketing resources to promote your own chemical brand puts you in greater control of higher profit margins and brand loyalty; and, • Commitment — By making the commitment to BYOB, you are taking charge of establishing a sales culture that showcases the real value your company provides to the customer.

News From The Bullen Companies Bullen Introduces Blend-A-Chem, Performance Chemical Delivery Systems Benefits of the Blend-A-Chem System are: • 30 percent lower end-use cost; • Dilution rates 100 percent accurate; • Shipping less water reduces freight cost; • Labor savings with faster cleaning and refilling of scrubbers; and, • Blend-A-Chem products outperform the competition. Blend-A-Chem Fill Station Two component sets of ingredients packaged in either 5-gallon or 15-gallon sizes produces 1,810 to 5,430 gallons of ready-to-use cleaner.

ERGOKNEEL

Handy Mats

Blend-A-Drum Two component sets of ingredients packaged in 4X1 cases, with each set yielding a 55-gallon drum of concentrated chemical ready for further dilution. Blend-A-Chem Bulk Blend-A-Chem products can also be delivered in 55s, 275-gallon totes and tanker wagons for large volume users. Blend-A-Chem Consulting The Bullen Companies R&D lab can assist you with regulatory compliance, custom formulating and new product development. We formulate hundreds of custom products every year.

Visit www.bullenonline.com/byob.

44 — Maintenance Sales News — November/December 2015

www.safeworker.com • 888-456-3372

MARVALOSA Urinal Screen Rounds Out Nyco’s Restroom Odor Control Program Nyco Products Company now offers a urinal screen in the MARVALOSA brand family of odor control products. “Incorporating MARVALOSA’s signature lavender scent, the urinal screens provide professional odor control with a commonality of fragrance to restroom programs that use Nyco’s MARVALOSA Multi-Purpose Cleaner & Deodorizer and/or its MicroAir 3000 metered air freshener,” said the company. With odor control that lasts from 30-45 days, the shape of the urinal screen fits any urinal shape or contour and prevents drains from clogging. The entire MARVALOSA product line is recommended for restroom programs in schools, churches, office buildings, healthcare facilities, and other public restrooms with high traffic. Urinal screens are available to distributors in 10-pack cartons. Company brands include Nyco® Professional, MARVALOSA, OM1 Series™, Zing® Boat Cleaners, Nyco® Retail Brand, e.Logical Green Cleaning Solutions, e.mix Dilution Control System, ez2mix Dilution Control System, and Splish Splash®. Visit www.nycoproducts.com for more information.

From IPC:

Neutralize Damaging Ice Melt Residue With Formula 900®

Cleano, For Glass Surface, Now Available In Small 30 And 10 CM Sizes

ADVERTORIAL

Neutralize damaging ice melt residue and prevent unnecessary harm to resilient, non-resilient floors and carpeting. The residue is unsightly on hard surface floors. On carpets, you may not see it, but the damage can be even worse. The most commonly used compound is calcium chloride in small white pellet form. Calcium chloride pulls moisture from the air and leaves a moist, oily film on carpets and hard surface floors, which serves to attract additional soils as people walk across the damp entryways. Ice melt can remove (strip) floor finishes and penetrate (stain) floor coverings. It can also cause the slip resistance of hard surface floors to be compromised. Prevent floor damage with Formula 900®. Call 800-848-4901 for more information.

Cleano, a professional system for cleaning indoor glass surfaces, is recommended because of its splashfree indoor washing performances, said the company. “Light and easy to maneuver, it allows indoor surfaces to be cleaned up to a height of 5 M in absolute safety, with the user working comfortably from the ground. “Cleano has widened its range with Cleano 10 and 30. It cleans horizontal and vertical surfaces. It has an ergonomic handle and an articulating pad holder in combination with a range of microfiber pads.” Cleano 10 and 30s are specifically recommended for small and medium horizontal surfaces such as glass tables, tables with non- porous surfaces, shelves and doors. IPC provides professional equipment including scrubber-dryers, professional vacuum cleaners, high pressure washers and manual equipment. Visit www.ipcleaning.com for more information.

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Surge Janitorial products use Dynamic Cleaning Technology™ to remove dirt, stains and grime from all types of surfaces. To see our full product line, visit www.surgejanitorial.com

46 — Maintenance Sales News — November/December 2015

Phone Number: 1-800-992-0181 Fax Number: 316-267-2930 e-mail address: gscjansplymfr@juno.com website: giftsalescompany.net P.O. Box 17082 Wichita, KS 67217

ISSA Show Offers Platform For SCA’s New Tork Image Design™ Dispensers

From Lambskin Specialties:

Two New Dusting Solutions Lambskin Specialties has introduced two new dusting solutions — the DMDM100 Disposable Dusting Mitt and the DSDS-100 Disposable Dusting Sleeve. “Both products are manufactured from an unscented spunlace fabric with a pillowy waffle-like surface, designed to capture and hold dirt, dust and hair and then be discarded,” said Lambskin. “The ‘one size fits all’ mitt dusts railings, phones, picture frames, computers and other surfaces within hands’ reach. The dusting sleeve slips over all popular wool dusters including Lambskin’s 312FH, 350EX and 360 models.” The duo is recommended for hard surfaces including blinds, ledges, light fixtures, plants, electronics and many others. They are also recommended for use in hotels, hospitals, residential cleaning, bottle shops and more.

During ISSA/INTERCLEAN® in Las Vegas, NV, SCA, the producer of the Tork® brand of away-from-home professional hygiene products, showcased its new full line of highend Tork Image Design™ washroom dispensers. “The dispensing system offers a timeless style that fits seamlessly into restrooms, enhancing the reputation of an image-conscious business,” said SCA. “Attendees also saw the Tork EasyCube™ Intelligent Restroom System, which applies ‘Internet of Things’ technology to track real-time restroom traffic and product usage data to help prevent refill outage. It provides businesses with actionable information that saves time, and ultimately improves long-term planning.” Visit www.torkusa.com/imagedesign and http://easycube.sca-tork.com/ for more information.

Visit www.lambskin.com for more information.

DISINFECT with ECOgent™ 7000 Disinfectant Cleaner & Dry Cloths for Daily Maintenance EPA RG. NO. 90271-1 Kills the Following: • Bacteria (Bactericide) • Pseudomonas aeruginosa • Salmonella enterica and Staphylococcus aureus • C.Diff - Clostridium difficile* (spores)

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November/December 2015 — Maintenance Sales News — 47

ISSA Awards Companies For Customer Service During The Show J&M Technologies

Spartan Chemical

For the second consecutive year, J&M Technologies received the ISSA Customer Service Award, a recognition based on attendee votes measuring outstanding customer service provided by ISSA/INTERCLEAN exhibitors. This year there were over 700 exhibitors vying for 10 Customer Services Awards with votes cast by attending distributors, building service contractors, and in-house service providers. “We are particularly honored to receive this award for the second year in a row, as we are one of the few exhibitors with product and services appropriate only for distributors,” said John Manzoian, president of J&M Technologies. “We appreciate the overwhelming show of support from our customers who voted for us.” J&M Technologies creates ecommerce websites and sales tools for independent distributors using proprietary software which allows for cus-

Spartan Chemical Company, Inc., was chosen as an ISSA/INTERCLEAN 2015 recipient of the Best Customer Service award. Distributors, building service contractors, and in-house service providers who attended ISSA/INTERCLEAN used the show's mobile app to cast votes for the award. Attendees were asked to identify which exhibitor’s staff best met their needs, answered questions, offered solutions, or provided outstanding interaction during the event. A past recipient of the award, Spartan was one of 10 companies that received this award. This year, over 700 companies exhibited at the annual event. Spartan was presented with the award during the keynote presentation on Friday, October 23, 2015. Spartan Chemical Company, Inc., is a formulator and

The J&M Technologies team, left to right, John Manzoian, Roberta Manzoian, and PJ Rassega accept the 2015 ISSA Customer Service Award.

From Royce Rolls Ringer:

Snaprack Handle Holder The Royce Rolls Ringer Company now offers the Snaprack Handle Holder. “Now standard on all carts, the Snaprack offers a more efficient way to keep mop sticks and tools in place. It is composed of four stainless steel hooks and Royce Rolls’ stretch mount, latex-free rubber toggle strap,” according to a press release. “The Snaprack fits on any Royce Rolls cart and is installed in place of the existing tool rack.” Call 800-253-9638 or visit www.roycerolls.net.

tomization, according to distributor needs. “The Internet Order Entry system is the company’s best-selling product, enabling distributors to have an effective e-commerce site. The recent mobile responsive upgrade provides easy access to a distributor’s order website via smartphones and is available to J&M customers at no additional cost,” according to the company. “The ‘Shop-by-Room’ module enables customers to search for products according to their specific facility and task organized by building rooms and areas. A similar module, the Electronic Rep Assist, provides a ‘Sell-by-Room’ feature for sales reps that interfaces with a distributor’s inventory. Visit www.jmcatalog.com or call 330-533-9000.

Use with CUTNDRY® One Pull Dispensers

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48 — Maintenance Sales News — November/December 2015

Spartan Show Staff manufacturer of sustainable cleaning and sanitation solutions for the industrial and institutional market since 1956. Visit www.spartanchemical.com.

PEOPLE Spartan Chemical Promotions Spartan Chemical Company has announced the promotion of Robby Wedemeyer to regional manager for the Nashville region. Wedemeyer comes to Spartan with more than 15 years of business development experience in the financial services/banking industry, most recently working for Regions Bank in Nashville, TN, as a priority banker. Robby Wedemeyer Wedemeyer is a graduate of Austin Peay State University, in Clarksville, TN, where he earned a Bachelor of Science degree. Spartan Chemical Company also has promoted Bryan Mangum to general sales manager. Mangum began his career with Spartan Chemical as an area sales representative in 2005. He was later promoted to Spartan regional sales manager of the Salt Lake City Region, which covered all of Utah, Idaho, Montana and parts of Canada. He then was named national accounts manager at SparBryan Mangum tan headquarters, in Maumee, OH. In 2013, Mangum was promoted to Midwest divisional sales manager. In that position, he was responsible for nine states, two Canadian provinces and 13 regional sales managers. As general sales manager, Mangum is responsible for managing and working directly with the divisional sales management team and their respective regional sales managers. Visit www.spartanchemical.com. Chase Products Names National Sales Manager Chase Products Co., Broadview, IL, has named J. Albazi national sales manager, institutional and retail brands. As national sales manager for the 88-year-old-firm, he is re-

sponsible for product development, marketing and promotion; new accounts; sales training and support; trade shows; buying group conferences and manufacturer rep management. Albazi joined Chase in 2008, and has previously held positions as a lab technician, customer service representative, sales representative, and most recently, regional J. Albazi sales manager of the professional products division. Visit www.chaseproducts.com for more information. Starco Hires Ronald Manfredo As Regional Sales Manager Starco Chemical, of East Rutherford, NJ, a division of Diamond Chemical Company, Inc., and a supplier of specialty chemical products, has hired Ronald Manfredo as regional sales manager. Manfredo graduated from Rochester Institute of Technology with a Master of Science degree in Ronald Manfredo service management. He has 15 years of experience in key account management. He has expertise in corporate, institutional, educational and independent business accounts. Call 1-800-OK-4-SOAP or visit www.starcochemical.com for more information.

Triple S Elects 2 New Directors

t Eliminate Odors in 7 days. t Eliminate Uric Acid (Urine Salt) Stain t Eliminate Drainage Issue

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service and support solutions are made available through a network of member-distributors and regional distribution centers. Visit www.triple-s.com for more information.

Americo Annual Employee Picnic Also Raises Money For Cancer Society Americo owners traditionally hold an Annual “Americo Family” picnic in appreciation of its employees. This year the company and its employees raised awareness and donations for the American Cancer Society, totaling $1,064. Employees gave raffle donations and took part in a fundraiser to see favorite co-workers “get a pie in the face.” Americo’s Vice President of Human Resources Julie Charyna said, “I feel fortunate to work for a company that is committed to making a difference in the lives of the people we touch every day – whether it’s our colleagues, customers or simply those in need. Turning company events into charitable benefits, demonstrates not only the giving spirit of our owners, but the generosity of the entire team at Americo.” Visit www.americomfg.com for more information.

Triple S stockholders recently elected two new directors at the annual stockholders meeting for the coming year. Michael Chiappe, of California Janitorial Supply, in San Jose, CA; and James Egan, of Egan Supply, in Omaha, NE, have been elected to serve as directors. Outgoing directors are John Earl, of John A. Earl Co, in Hackensack, NJ; and Marty Munvez, of Chemcraft Industries, in Chicago, IL. The newly elected board is comprised of the following: Dr. Aaron A. Buchko, proSee our full line of wipes at fessor, Bradley University, Peoria, IL; Michael Chiappe, California Janitorial www.brotex.com Supply, San Jose, CA; Jim Chittom, Jr., Roman Chemical Corporation, Rome, GA; Ken Crutcher, Kenway Distributors, Inc., Louisville, KY; James Egan, Egan Supply, Omaha, NE; Butch Ellis, Lansing Sanitary Supply Company, Lansing, MI; Bruce Janvey, I. Janvey & Sons, Inc., Hempstead, NY; Dutch Owens, GEM Supply Company Inc., Orlando, FL; David Rea, House Sanitary Supply Company, Ventura, CA; Multi-use, long lasting Michael Tighe, Industrial Cleaning Prodfood service wipes ucts, Inc., West Boylston, MA; and, John ProKnit - Durable to Treat, Treat’s Solutions LLC, Oklahoma resist more solvents City, OK. Crutcher was elected chairman of the board, Owens was re-elected secretary, DRC - Soft outside with highly Robert F. Langley, of Triple S, was elected absorbent inner layer treasurer, and Alan E. Sadler, of Triple S, was elected clerk. Established in 1960, Triple S is a national distribution services and logistics 1/4 Fold company that provides facility mainteDispense Pro® Bro-Tex Inc nance solutions to the healthcare, educa800.328.2282 www.brotex.com Center Flo® tion, commercial, retail, government and info@brotex.com 651.646.1876 fax Flat Pack building services contractor markets. Local

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November/December 2015 — Maintenance Sales News — 49

From Reckitt Benckiser Professional:

Precision Blend® Dilution Control System The perfect blend of economy: • Free Precision Blend® Dilution Control System with purchase of concentrated products; • Free training and staff support; • Automated dilution eliminates waste; • Concentrated formulas provide low cost per use. Of performance: • Comprehensive range of products for cleaning, disinfection and odor control; • DfE (Design for the Environment) certified products; • Durable, low maintenance hardware. Of simplicity: • All components snap together, no tools needed; • Multiple units connect to a single water source; • Built-in water flow regulator allows for quick, easy filling of mop buckets and trigger bottles. Visit www.reckittprofessional.com.

Cross Country Installations:

Specializing In Janitorial Equipment Installations years experience, we have the capabilities to coordinate, schedule, plan, and execute your installations,” said company representatives. For more information visit, www.crosscountryinstall.com or call 800-884-5084.

Cross Country Installations (CCI) offers nationwide installation and service on all types of janitorial dispensing equipment including hand care, towel and tissue dispensers and chemical dilution systems. “From one location to national accounts, and with 30

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www.zephyrmfg.com 50 — Maintenance Sales News — November/December 2015

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SMA Names Board Leaders, Directors And Executive Committee Chairs Three directors have recently assumed new leadership roles on the Strategic Market Alliance Board of Directors. John Vozzo, executive vice president and chief operating officer at Singer Equipment Company, has been named board chairman; Travis Brady, president and CEO of Brady Industries, formerly the group’s secretary / treasurer, has been appointed board vice chairman, and John Caldwell has assumed the post of SMA secretary/treasurer. Joining these three leaders on the SMA Board are Robert Tillis, CEO of Imperial Bag & Paper, headquartered in Jersey City, NJ; George Abiaad, president of Royal Corporation, a solutions provider to the entertainment industry, located in Santa Fe Springs, CA; newly appointed director Mark Melzer, president of NASSCO, a distributor serving Wisconsin and Illinois; and newly appointed director Greg Rogers, president of Cosgrove Enterprises, serving the Florida, Georgia and Tennessee

markets and located in Miami Lakes, FL. “I am honored and proud to chair the board of directors at Strategic Market Alliance,” Vozzo said. “SMA is a dynamic, vibrant organization that is defined by a collaborative spirit and driven by a constant desire to improve and maximize value and benefits to its members, vendor partners and end-users. These differences make SMA a special place, and it is a privilege to take on this new role.” Vozzo previously served since 2012 as the Group’s vice chair, following SMA’s merger with CDI, a foodservice packaging distributor cooperative that included Singer Equipment. “At the heart of the SMA’s success, is the ethic of collaboration and a spirit of interdependence among our members, suppliers and end-using customers. This is reinforced by the examples set by our Board of Directors,” said Richard McGann, SMA’s president and CEO. “This

From ACS:

Strip Boot Pads ACS Strip Pads are made of poly-vinyl rubber for optimal stretching and easier put-on and take-off. ACS says more clearance to the toe also allows for comfortable slip-on. Full Toe & Heel Velcro Pads make these boots especially strong when it comes to pad adhesion. Full stitching ensures no Velcro pad release. The product helps reduce the risk of slipping, and helps users keep foot wear dry and away from chemicals. Those people wearing the product can use strip boot pads attached to touch-up corners and around hard-to-reach areas. Visit www.acsindustries.com for more information.

spirit is also demonstrated by the vigorous involvement and activities of our various committees, each playing a vital role in helping chart the future direction of Strategic Market Alliance.”

SMA has also named the following Executive Committee chairpersons for the coming term: • Mercer Stanfield, president, Brame Specialty Company – Member Relations; • David Scalen, president, Regional Distributors, Inc. – Foodservice; • Mike Nelson, president, W.E. Nelson Company – Commercial Wellness; • Ryan Law, chief operating officer, Brady Industries – Operations and Logistics; and, • John Poole, president, Daycon Products Company – Technology. “SMA is fortunate to have so many distinguished companies under our banner. The contribution made by our Board and our Executive Committees, in concert with their expertise and experience that is freely shared for the benefit of all, has created an operating environment where individual success is in harmony with the greater good of the membership,” McGann said. Strategic Market Alliance is a member-owned cooperative of leading foodservice packaging and commercial wellness distributors in the United States and Canada. Visit www.smasolutions.com for more information.

From Working Concepts, Inc.

New Warehouse Expansion And Print Shop Working Concepts, Inc., is a family-owned, small business in Oregon. It designs, manufactures and markets occupational safety products such as Ergokneel Handy Mats, Extreme Standing Mats, and Softknees No-strap Knee Pads.

The company expanded into a warehouse three times the size of the warehouse it had been using for several years on Aug. 1, 2015. The company opened its own print shop Oct. 1, 2015, consisting of several automated print stations and a few manual presses for use on custom print jobs. Working Concepts said the intent of the expansion is to: • Have better control of standard inventory levels; • Improve the ability to process custom work in a more timely fashion, be more creative and have more flexibility in what it can offer customers; and, • Explore the possibility to bring in other print work. Print shop manager, Patrick Stahly, has 18 years of experience, along with his assistant, Edgar, who has been printing Working Concepts mats for five years.

www.smasolutions.com | info@smasolutions.com | p. 1.855.762.0011

For more information, contact Lori at info@softknees.com or call 888-456-3372.

November/December 2015 — Maintenance Sales News — 51

SCA provides the Tork brand of professional hygiene products and services to customers ranging from restaurants and health care facilities to offices, schools and industries. Products include dispensers, paper towels, toilet tissue, soaps, napkins, and industrial and kitchen wipers.

The Intercon…Clearly Better team proudly introduced the revolutionary, exclusive OmniPod hand hygiene dispenser by Clearly Better. Hand care dispensing has never been better—Unprecedented Simplicity and Compact Design. Not just better, clearly better! Shaping the Future of Skin Care. Pictured, from left to right, are Jory Montgomery, Clearly Better Program Director; Jeff Rhodes, VP National Accounts; Scott Petersen, VP Sales; Rich Schroeder, Executive VP; Jim Epstein, CEO; and Bob Nichols, Regional Sales Manager.

Compass Minerals provides ice and snow melting products, including magnesium chloride and deicing salt. The company manufactures the Safe Step® Pro Series, a full line of ice melters for the professional, available only to the jan/san business segment. Pictured, from left, are Rob Peterson, Mike Ross, Millie Boss, and Todd Kipper.

J&M Technologies, a Jan/San leader for online ordering, electronic, and print catalog applications, introduced its mobile responsive upgrade to its Internet Order Entry program at this year's ISSA. Pictured, from left, are PJ Rassega, Roberta Manzoian, and John Manzoian.

ACS Cleaning Products is a full-line manufacturer of nonwoven floor maintenance pads and floor specialty pads, hand pads, sponges, scrubbers, mops, brooms and brushes for commercial and institutional markets.

Royce Rolls Ringer Co., is a manufacturer of stainless steel products including housekeeping carts, utility carts, chair/trash carts, mop bucket/wringer combos, toilet paper dispensers and other restroom and kitchen fixtures. Pictured are Abby Murphy and Bill Swartz.

52 — Maintenance Sales News — November/December 2015

Americo Manufacturing Company produces sustainable maintenance products. This includes Full Cycle™ floor pads, hand pads, utility pads and floor matting. With more than 46 years of manufacturing experience in the United States, Americo sells its products in over 70 countries. Pictured, from left, are David Rones, Richard Rones, Rusty Heinsman, Cameron Harrison, JoAnn Newlove, Cindy Bassett, Todd Spencer, Marina Sawyer, John Miller, Leonard Shutzberg, and Cameron Dunagan.

Aluf Plastics is a national WBENC-owned company that manufactures a wide variety of both retail and industrial can liners, food and recycling bags, red printed infectious waste bags and other items. Shown, left to right, are company representatives Paul Sullivan, Al Tabin, Chris Busse of Busse Sales, Joe Rosenberg, Susan Rosenberg, Josh Ward of Treats Solutions, Alan Jacobs of Q4 Industries and Dale Orscheln.

Berk Wiper International, LLC, is a fast growing wiper company that specializes in private label wiping cloths, towels and tissue. These products are sold into the jan/san, food service, medical, automotive, general industrial and health care markets across the country and the world. Pictured, from left to right are, Jeff Berk, Larry Berk, Eileen Hupp and Bob Lee.

Bullen Companies, Inc., is known for producing innovative solutions that contribute to a healthy, clean and safe environment. Brands include Airx, Clausen, One Up, e-clean, Road Off and BYOB (Be Your Own Brand). Pictured, from left, are Vince Smith, Alex Jarden, Scott Jarden and Max Johnson.

Charlotte Products has been a performance formulator and manufacturer of a broad range of cleaning chemical products for multiple market segments since 1986. Brands include EnviroSolutions®, a line of certified cleaning solutions dedicated to providing significant and relevant added value in terms of performance, safety, health and environmental benefits. Other products include Custom Solutions™, ServClean™, ECOgent™and NuFiber™. The Charlotte Products team, shown left to right, are Par Ricketts, Jennifer Meek, Sean Hoffman, Paul Wildenberg, Allen Halstead, Mike Wildenberg and Neil Houstma. Not shown are Jim Flieler and Jim Flanagan.

The Gift Sales Co., offers toilet bowl deodorants, wall blocks, sewer blocks, bowl cleaners, fly swatters, urinal screens, moth crystals, carpet fresheners, dust pans, bowl mops, bowl caddies, enzyme blocks, absorbents, enzyme bags, beads, deodorized porta pottys and deodorized jell cups and sticks. Pictured are Bill and Katie Myers.

November/December 2015 — Maintenance Sales News — 53

von Drehle Corp., provides an extensive selection of center pull towel products and dispensers along with jumbo roll tissue, standard bath tissue, hardwound towels, folded towels, household towels, facial tissue and specialty tissue products.

Trojan Battery Co., is a leading manufacturer of deep-cycle batteries and a battery technology pioneer. Powering floor scrubber and floor sweeper equipment, Trojan is ISO 9001:2008 certified.

R&B Wire Products, Inc., is a diversified manufacturer with industry leadership positions in the health care, hospitality, janitorial supply, coin laundry and commercial laundry sectors. The company’s lines include wire laundry carts and health care hampers. Pictured, from left, are Frank Rowe and Mike Keys.

Morgro, Inc., is a producer of snow and ice melt products. This includes Ice Fighter Plus, Sno Plow, Deep-Thaw and Cal-Melt. Pictured, from left, are Rick Jensen and Steve Martin.

Zephyr Manufacturing Co., Inc., is a family-owned and operated manufacturer. The company supplies such cleaning products as wet mops, dust mops, brooms, brushes, dusters, handles and more. Shown, left to right, are Bob Schneider, R.J. Lindstrom and Sean Pence.

Step1 Software Solutions’ Windows Distribution System is designed for the jan/san industry. The company provides mobile sales solutions including IPads and CRM for customer sales reps. Also offered is a feature-rich service department package. Online tools for customers include order entry and online catalog.

54 — Maintenance Sales News — November/December 2015

Expanded Technologies Corp., is the developer of such products as the Slip-On® Floor Savers, Wrap Around™ Floor Savers, Slip Over® Floor Savers, Slide-All® furniture movers, felt protective pads, furniture glides, door stops and anti-fatigue logo mats.

Haviland Corporation would like to thank everyone who came by its booth to discuss the company’s products. Haviland introduced the newest brand of replacement blade options with its Aqualir Pro abrasion resistant products. Shown, left to right, are Randy Wolfe, senior production/ operations manager; Joyce Dudenhoeffer, director of marketing; Jan Haviland, president/owner; Alice Andrews, executive vice president; and Travis Luebbert, production engineer.

Bullen Companies, Inc., a full-line chemical formulator and chemical specialty house, showcased its products at the new ISSA/INTERCLEAN outdoor exhibit area this year.

Sofidel America Corp., is a fully integrated paper manufacturer, featuring premium quality tissue and towel products. The company offers a broad range of tissue, towels and dispenser systems for the away-from-home marketplace. Brands include Heavenly Soft® and Heavenly Choice®.

Perform Manufacturing, Inc., has been producing quality chemical products since 1995. The company manufactures a complete line of products for the industrial, institutional, construction and food service industries; and specialty chemicals for the janitorial and industrial distributor. These materials are offered under the Perform brand or private label. Pictured, from left, are Cam Cravens, JR Crane, Laura Crane, Josh Crane, and Duane Davidson.

NPS Corp., is a manufacturer of paper products including tissue, towels, multi-folds, singlefolds, centerpulls, napkins and wipers. The company offers custom core and sheet sizes, embossing and dispensing systems. Brands include Merfin®, Response®, and Retain®. NPS Corp. also provides a complete line of spill control products under the Spilfyter® brand.

November/December 2015 — Maintenance Sales News — 55

U.S. Battery Mfg., Co., specializes in deep cycle batteries for electric sweepers and floor scrubbers. This year’s ISSA/INTERCLEAN allowed U.S. Battery officials to meet with, and provide support for, national and global representatives within the cleaning industry. Pictured, from left to right, are Brad Dwan, Dwayne Porter, Don Wallace, Dan Grigsby, George Stratis, Bill Glover, Michael Coad, and Michael Wallace.

Nexstep Commercial Products, the exclusive licensee of O-Cedar, provides a complete line of commercial-grade sanitary maintenance items. This includes wet and dust mops, mop sticks, mop buckets and wringers, janitor carts, waste receptacles and dollies, floor sweeps, angle and corn brooms, microfiber products and squeegees.

Midlab, Inc., The Science Behind Clean, offers such brands as Maxim, Nattura, Bright Solutions and Taylor Labs. The company also provides private-branded liquid and powder products. Highquality, custom-blended formulas and full-service contract packaging are part of Midlab’s focus for customer satisfaction.

Milazzo Industries, Inc., provides snow and ice melting agents and other winter products, along with charcoal and barbecue-related items, for both commercial and residential applications.

Bona US, the world leader in hardwood floor care and maintenance since 1919, launched at ISSA its new line of jan/san products specifically designed for K-12 sport floors — the Bona® SuperCourt™ Athletic Floor Care System. Ideal for any type of athletic wood floor — from basketball courts to gymnasiums —this complete product line includes sand and finish, sport paints and floor care to create durable and beautiful hardwood floors.

EES Industrial, LLC, introduces “AeroClean,” a new name in the aerosol industry. It’s designed to fill the need for small quantity private label aerosols. EES Industrial continues to serve the odor control needs of thousands of industrial and institutional maintenance programs in the United States — from dumpster deodorizers to solid and liquid air fresheners, urinal screens, and specialty cleaning chemicals. EES Industrial provides the solutions to different maintenance needs. Shown, left to right, are company representatives Clay Woods, Linda Cooper and Ben Longley.

56 — Maintenance Sales News — November/December 2015

DDI System provides jan/san and paper distributors with leading technology and services. This includes ERP, CRM, e-commerce and mobile features needed to create outstanding customer connections. The DDI System increases efficiency, profitability and success. Pictured, from left, are Michael Gorodischer, Rachel Maley and John Rogers.

Warsaw Chemical manufactures a complete line of maintenance cleaners, liquids and powders. Its products are available under the Warsaw Chemical brand, or the company’s graphic arts department will help create a complete private brand program. Utilizing its on-site laboratory facilities and chemists, Warsaw Chemical will custom formulate to distributor specifications. Pictured, left to right, are company representatives Marion Carpenter, Harry Myers, Rick Marsh, Kevin Caswell, Ken Jones and Mike Purichia.

Lambskin Specialties welcomed the company’s representatives to its booth at the 2015 ISSA Show. A variety of new products were presented at the show this year, eliciting great interest from distributors and end-users alike. Sales growth achievement awards were presented to John Calarese & Co., Swatzell Sales, Getz Sales, and to Access Partners as the top sales performer. See you all next year in Chicago.

XYNYTH Manufacturing Corp., has been a leader in the manufacturing industry for nearly 30 years. With a major focus on the environment, XYNYTH offers several lines of high-quality ice melters. Seen here, company representatives played up “Winter is Coming.” They are, left to right, Robbie Chakervarti, Kevin Wice and Shane Weckstrom.

DPA (Distributor Partners of America) is a premier buying and marketing group for distributors and suppliers in the janitorial, sanitary and paper industries. Pictured, from left, are Zachary T. Haines and Jarred Kennedy.

Kutol Products Co., is a manufacturer that specializes in away-from-home foam and liquid hand soaps, hand sanitizers, shampoos, specialty skin care products, industrial hand cleaners and dispensing systems. All products are made in the United States at the company’s FDA-registered, LEED Silver-certified manufacturing facility. The company offers custom solutions and private branding.

November/December 2015 — Maintenance Sales News — 57

Nyco Products Co., is a manufacturer of high-performance national cleaning brands and a distributor of private branded chemicals for sanitary maintenance, industrial, healthcare, education and other specialized markets. Brands include: Nyco® Professional, MARVALOSA, OM1 Series™, ZING® Boat Cleaners, e.Logical Green Cleaning Solutions, and Splish Splash®.

The Safety Zone is a direct importer and manufacturer of supplies and devices for safety, medical and food processing applications. The company’s experience supplying the industrial safety, janitorial, food service, food processing and medical markets extends worldwide.

The United Group staff members enjoyed a productive time at the 2015 ISSA/INTERCLEAN Show, connecting with members, networking with suppliers and reviewing potential new members and manufacturers. Shown, left to right, are The United Group President Tobie McKown, Communications Director Sarah Brodie, Marketing Vice President Bob Klief and Sales Vice President Ty Huffer.

Kissner Group is a manufacturer and distributor of ice melters, compost and mulch, industrial chemicals, salt and pallet wrap. Pictured, from left, are Bill Robb, Lara O’Connor and Tim Orleman.

Cross Country Installations & Service, LLC, installs and services all types of dispensing equipment. The company can handle hand care dispensing at one location or a national rollout of a chemical sanitation program of 10,000 locations. Pictured, from left, are Jim Barry and Gregory Kilgore.

Transmacro Amenities provides the North American market with amenity lines including DIAL White Marble collection, Beach Mist, Hotello and Good Day. Pictured is Monica Bahr.

58 — Maintenance Sales News — November/December 2015

ABCO Products Corp., is a manufacturer and marketer of mops, brooms, handles and buckets. The company’s product lines are designed for the commercial cleaning market. Shown, left to right, are company representatives Kurt Wangeman, Jennifer Rojas and Christopher Meaney. Queenaire Technologies, Inc., provides an entire line of ozone deodorizers with first-rate customer service, positioning the company as the “Ozone Experts.” Queenaire provides a simple clean technology that allows end-users to naturally eliminate odors without the use of harsh chemicals. With over 50 years of combined experience in developing and manufacturing ozone generators, the company is proud to provide the most recognized and trusted brands in the industry.

CardConnect offers credit card processing for manufacturers, distributors and suppliers. The company provides wholesale rates, complimentary processing gateway solutions and first rate customer service. Pictured is Deb Bruns.

ForeFront Product Design, LLC, manufacturer of Green Gorilla Brand products, has developed the world’s first intelligent spray system. By automating the tank pressurization, the company has eliminated manual pumping, saving time and chemicals, while evenly dispensing the tank contents. The products are made in the USA, of U.S. and imported parts.

Airosol Co., is an aerosol and liquid formulator and packager of maintenance chemicals. The company provides private label and branded product lines. Mechanics, technical, regulatory and design support are all available.

Salt Depot Inc., is a manufacturer of snow and ice removal compounds designed for both consumer and commercial contractors. The company serves and ships products all over the country. Pictured, from left, are Darrin Loertscher and Andy Giannis.

November/December 2015 — Maintenance Sales News — 59

Reckitt Benckiser Professional offers branded cleaning, disinfecting and odor control product solutions for maintaining clean and heathy environments. Pictured is the company’s professional team.

CP Industries produces environmentally safe products that include ice melters, cleaning chemicals and detergents. Private labeling is available. Production facilities are located in Salt Lake City, UT, and York, PA.

Lindhaus USA offers a complete line of professional cleaning products. Lindhaus manufactures a wide range of professional vacuum cleaners and floor scrubber driers specifically engineered to clean small to very large areas. This includes areas found in schools, universities, hospitals, restaurants, offices, shops, banks and other public places with high foot traffic.

Working Concepts designs and manufactures ergonomic knee protection and standing mats. Products include Soft Knees no-strap knee pads, Ergokneel kneeling mats and Extreme Standing Mats for standing without pain.

60 — Maintenance Sales News — November/December 2015

Sky Systems Co., Inc., provides bag-in-box hand soaps, speciality foam soaps, soap dispensers, high speed hand dryers, metered fragrances, aerosol dispensers and urinal deodorant screens.

Frank Miller & Sons, Inc., offers private label ice melts, cleaning compounds, degreasers, detergents and sweeping compounds. Pictured is Jim Miller.

Perfect Products, Inc., supplies such items as commercial upright, HEPA and wet/dry vacuums; backpacks; gumwand machines; electric cords; window washing products; and private label chemicals.

Chase Products Co., has been a leader in aerosol product development since 1948. Chase manufactures DfE propellant-free cleaning products as well as aerosol cleaning products, air fresheners, disinfectants and insecticides.

Bro-Tex, Inc., a third-generation, family-owned company founded in 1923, is a nonwoven, paper and cloth wiper converter. Its line of wiping products includes DRC and the Proknit hydroentangled nonwoven and food service wipes. The company also offers premoistened surface disinfectant, shopping cart and hand cleaning wipes. Pictured, from left, are Erwin Rendall, Tom Bernier, Lee Gilbertson, and Greg Browne

Starco Chemical provides a complete line of powders and liquids used in warewashing, maintenance, housekeeping and laundry operations. It is a division of Diamond Chemical Co., Inc. The Starco Chemical Team in attendance at the 2015 ISSA Show, pictured left to right, were: Tom Strnad, Marty Zaret, Harold Diamond, Harvey Wasserman, Sarrah Fegan, Tony Lau and Ron Manfred.

Air Spencer USA is a restroom hygiene technology company. Pictured, from left, are Henry Hironaka and Ashton Hironaka.

Premalux, LLC, is a toll-blender company, specializing in environmentally safe cleaning products. The company manufactures high-performance, deep cleaning solutions for janitorial, retail, industrial and institutional distributors. Pictured, from left, are Ronald Delisio Jr., Stephanie Nuccio and Frank Tomaselli.

November/December 2015 â&#x20AC;&#x201D; Maintenance Sales News â&#x20AC;&#x201D; 61

ADVERTORIAL

Whink Products Company Cleaning Solutions Whink Products Company debuted its line of highly effective cleaning solutions at this year’s ISSA / Interclean show – marking its entry into the janitorial and industrial marketplace. For over 65 years, Whink Products has made cleaners and drain products that solve a wide range of cleaning challenges. • Whink’s Rust Stain Remover is the country’s No. 1 selling liquid rust stain remover. • The newly formulated Lime & Rust Remover has been tested to outperform the country’s current two best selling multi-purpose scale and rust removers. • Whink also offers carpet stain re-

MAINTENANCE SALES NEWS ADVERTISERS’ INDEX ACS Industries, Inc. .................................13

National Chemical Laboratories, Inc.......9

Air Spencer USA LLC .............................49

Newaire (Queenaire Technologies) .........24

Aluf Plastics...............................................35

Nexstep Commercial Products................39

Americo......................................................17

NPS Corp...................................................30

Berk Wiper International, LLC..............48

Nyco............................................................63

Bona ...........................................................27

Perfect Products..........................................5

Bro-Tex, Inc...............................................49

Perform Manufacturing ..........................42

Bullen Companies, The............................10

R&B Wire ..................................................11

Charlotte Products ...................................47

Reckitt Benckiser Professional................26

Clean Control Corporation .......................2

Royce Rolls Ringer Co. ............................50

CP Industries.............................................41

Rubbermaid ..............................................29

Cross Country Installations ....................28

Safety Zone................................................37

DDI System................................................25

Safeworker.com ........................................44

Expanded Technologies............................21

SCA Tissue...................................................7

ForeFront Product Design.......................44

Sky Systems Co., Inc. ...............................22

Fuller Commercial Products...................14

SOFIDEL America .....................................3

Gift Sales Company..................................46

St. Nick Brush Co. ....................................40

Ha-Ste Manufacturing, Inc. ....................18

STEP1 Software Solutions.......................36

Harvard Chemical Research, Inc. ..........16

Strategic Market Alliance (SMA)...........51

Haviland Corporation................................8

Surge Janitorial ........................................46

Intercon Chemical/

U.S. Battery ...............................................31

Clearly Better, LLC......................32, 33, 64

United Group, The ...................................28

J & M Technologies ..................................23

vonDrehle ..................................................15

JanSanOptimize.com ...............................62

Warsaw Chemical Company, Inc. ..........38

Lambskin Specialties................................38

Whink Products Company......................20

Midlab Incorporated................................12

Xynyth........................................................45

Mor-Value Parts Co. ................................47

Zephyr........................................................50

Morgro, Inc. ..............................................19

To Receive Maintenance Sales News’ monthly eNewsletter, please send your name, company & email address to rankinmag@consolidated.net 62 — Maintenance Sales News — November/December 2015

movers, wood floor and furniture care products, drain cleaners, and septic care products. Please email info@whink.com or call 800-247-5102 for information on becoming a distributor.

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