WELCOME ABOARD HA N D LU GGAG E One hand luggage small enough to be placed in the overhead rack or under the passenger seat of the aircraft cabin may be carried without charge. The hand luggage must not exceed a total linear dimension of 115 cm or 45 in, and should weigh not more than 7 kg or 15 lbs. If hand luggage fails to comply with the required applicable dimensions and weight, hand luggage will be checked in and charged with the corresponding excess baggage charges (if applicable). In addition to the free hand luggage allowance, the following items are allowed onboard: a laptop with case; a small handbag; a coat, wrap or blanket; a walking stick or a pair of crutches; a small camera or a pair of binoculars; a reasonable amount of reading material; and infant’s food and carrying basket. S EC U R IT Y IT E M S The following items are prohibited from being loaded in the hand luggage or inside the aircraft cabin on all Philippine Airlines flights: liquids and gels; sharp items and blunt instruments; explosives, munitions and fireworks; weapons (including replicas), accessories and martial arts devices; large and heavy tools; and other dangerous items contained in, but not limited to, Section I.D. 8 of the U.S. Transportation Security Administration Model Security Program. All passengers travelling from/to the United States (including Guam) will be prohibited from carrying any type of lighter in their carry-on luggage and into security checkpoints. Please contact any Philippine Airlines Reservations or Ticket Office for the complete list of prohibited items. Prohibited items discovered during the security search will be immediately referred to law enforcement officers or appropriate authorities at the airport for disposition. Security Removed Items (SRI) shall be loaded in the aircraft cargo / baggage compartment subject to security clearance procedures by airport authorities. When traveling in the U.S.A., please give enough lead time for the stricter screening of both checked and hand luggage at all commercial airports. All bags will be subject to search; bags that set off alarms or otherwise raise security concerns will have to be opened for inspection.
T A K E- OF F / LAN DI N G During take-off and landing, ensure that seat back is in the upright position and the tray table is folded or secured properly. Hand luggage should be stowed in the overhead compartment or under the seat in front. S EA T BELT S It is Philippine Airlines’ safety requirement that passengers must fasten their seatbelts for the entire duration of the flight even when the seat belt sign is off. While you are sleeping, please fasten your seat belt over your blanket for the easy inspection by the cabin crew. This is to assure uninterrupted rest during the flight even during moments of turbulence. ELEC T R ON IC E QUI P M E N T In the interest of flight safety, any transportable electronic equipment are not to be operated during take-off, climb out, descent, final approach and landing, except for personal electronic life support systems. Electronic devices which intentionally transmit radio signals should never be used for the whole duration of the flight. These include, but are not limited to: radio transceivers, CB radios, cellular phones, and electronic remote control transmitters. Transportable electronic equipment which are non-transmitters and without any accessories that would transmit/receive radio signals, such as laptop computers without Wi-Fi and wireless peripheral devices, video cameras/players, tape recorders/ players, CD/DVD/MP3 players, calculators, electronic entertainment devices and electronic shavers may be used after the safe use of these has been announced. Some flight conditions may require the discontinuance of the use of electronic devices and will be announced by the crew. Personal electronic life support systems such as hearing aids, electronic nerve stimulators, respirators may be used throughout the flight.
NO S MOK IN G In compliance with the Administrative Order 121 of the Civil Aviation Authority of the Philippines, smoking is strictly prohibited on all PAL flights, including when the aircraft is on the ground prior to take-off and/or after landing. EMER GEN C Y O X Y G E N S UP P L Y AN D L I F E V E S TS In the event of a sudden drop in cabin pressure, oxygen masks will drop automatically in front of the passengers. An inflatable life vest is located beneath the seat or in/under the armrest. Please watch the live or film demonstration of safety procedures, which will be given or screened prior to take-off. F IES T A BOU T I QUE A selection of duty-free liquor, cigarettes, perfumes and other high-quality gift items can be purchased during the flight from our Fiesta Boutique. Payment may be made on selected currencies. Credit cards acceptable on major routes. The minimum amount for credit cards is US$10.00 and the maximum amount is US$250.00. Please refer to our Fiesta Boutique Catalogue or inquire from our cabin crew. INF LIGHT A M E N I T I E S On long-haul flights, you receive an overnight kit that contains grooming items and other travel essentials to make your flight as comfortable as possible. Mabuhay Class passengers are treated to additional amenities in their kit, such as branded toiletry products and handy travel accessories. Our cabin lavatories are also stocked with other toiletry products to help you freshen up for your arrival at your destination. For a more comfortable rest especially during long-haul flights, pillows and blankets are available upon request or can be found on the seat. Seats can be reclined except those that remain fixed for safety or other physical reasons. We also suggest that
96 I Mabuhay Magazine I May 2012
Welcome to Philippine Airlines! Here are a few reminders to ensure your safety and comfort on board. Have a pleasant trip!
passengers tune in to the Flite Lite channel of our Flights of Fancy inflight radio program to keep them relaxed during the flight. Fun and treats are in store for PAL Junior Jetsetter passengers from ages 2-11 when they hop in on their flights. On flights between Manila and San Francisco, Los Angeles, Las Vegas, Vancouver, Honolulu, Sydney, Melbourne and New Delhi, kids are provided with Junior Jetsetter Activity Kits featuring some of the most beloved cartoon characters of all time, Mickey Mouse and Friends. The kits contain activity books, coloring materials, puzzles, stickers and toys, which provide children with hours of fun, while educating them on various travel destinations. Two different activity sets, packed in easy-to-carry bags, are available on flights originating from Manila and on flights bound for Manila.
C O MP L IME N TA RY B E VE RA GE Complimentary beverage service is offered on all international flights. On long-haul flights, distilled water is passed around every-hour-on-the-hour in between meals to promote passenger well-being. A L C O HO L IC B E VE RA GE Red Wine / White Wine / Gin* / Vodka* / Whiskey* / Brandy / Selection of Beer (*Available only on long-haul flights) Alcoholic drinks are served only to a passenger aged 18 years or over. Government regulation prohibits passengers from opening and drinking alcoholic beverage other than what is served inflight. For the safety and comfort of all concerned, the cabin crew may decline to serve alcohol to passengers who appear to be intoxicated. Alcoholic drinks are not available on domestic flights and Vancouver - Las Vegas -Vancouver flights.
N O N -A L C O HO L IC B E VE RA GE Cola / Diet Cola / Uncola / Diet Uncola / Orange Juice / Apple Juice / Ginger Ale / Absolute Distilled Water / Tonic Water / Soda Water / Lemon Iced Tea / Lipton Tea / Coffee IN FL IGHT SN A C K S On flights between Manila and Los Angeles, San Francisco, Vancouver and Honolulu, Philippine Airlines invites passengers to enjoy our complimentary snack selection. These include Asian noodle soup, meat-filled buns, and pastries. Preferred snacks may be requested from the Cabin Crew during anytime of the flight. READING MATERIALS We carry a number of Filipino and foreign language newspapers to keep passengers abreast with the lastest news and current events. Our inflight magazine, Mabuhay, is available for all classes of service on all international flights. Our Mabuhay Class service on international flights carries an array of News, Business, Fashion, Travel and Sports Magazines, including some Foreign Magazines on selected flights. These may be requested from the Cabin Crew onboard the flight.
B E F O RE YO U L E A VE Passengers must ensure that all personal belongings are in their possession before disembarking. If anything is forgotten, passengers may check with ground staff or call Philippine Airlines. D E E P VE IN T HRO MB O S IS ( D VT ) DVT is the formation or presence of a blood clot (thrombus) in any of the deep veins of the body, most frequently involving those of the legs, thighs or pelvis. The blood clot may interfere with the circulation and manifest as combinations of pain, soreness, heaviness, swelling, warmth, skin discoloration, or prominent superficial veins over the affected area. It may also break off (an embolus) and travel to the lungs or other organs, sometimes leading to undesirable complications. Warning signs of lung involvement (or pulmonary embolism) include shortness of breath, sudden unexplained coughing, or abrupt chest pain. If you experience any of these symptoms during the flight, please inform any of our cabin crew right away; or if you already left the aircraft, please seek medical attention immediately. 1. Internal Risk Factors: DVT especially affects people with pre-existing medical conditions, such as a history of thrombosis or embolism, heart disease, stroke, or malignancy. Other risk factors include advanced age, obesity and paralysis, use of oral contraceptives, pregnancy, recent childbirth, blood coagulation disorders, varicose veins, recent major surgery, and fractures of the pelvis and lower extremities. Prolonged immobility due to illnesses or injuries may also predispose one to DVT. Before you make travel plans, consult your physician to determine your fitness to take a flight. You might also need to secure clearance form our PAL Medical Office before you purchase a ticket. 2. External Risk Factors: Sitting or sleeping in cramped positions for extended periods may occasionally induce DVT. For your comfort and relaxation, we suggest you perform in-seat exercises. Extreme dehydration can also increase the risk of DVT, so drink plenty of water and minimize alcohol and caffeine intake before and during the flight.
YO U R F E E D B A C K WIL L B E A P P RE C IA TE D We encourage any comments or suggestions on how we can further improve our products and services. Please call our Customer Relations Office at telephone numbers 777-5932, fax number 777-5928 or email wecare@pal.com.ph.