Strategic Plan 2012 - 2017
Contents
page
Acronyms
vi
Foreword by the Minister
viii
Part A: Strategic overview
1
1. Vision
1
2. Mission
1
3. Values
1
4. Legislative and other mandates
2
2 3 4 4
4.1 4.2 4.3 4.4
Constitutional and Legislative mandates Policy mandates Relevant court rulings Planned policy initiatives
5. Situational analysis
5
5 6 7
5.1 5.2 5.3
Performance environment Organisational environment Description of the strategic planning process
6. Strategic outcome-oriented goals of the institution
6.1 6.2
Service Delivery outcomes and Departmental Strategic Goals Other Service Delivery outcomes relevant to the Department
Part B: Strategic objectives 7. Programmes 7.1 Programme 1: Administration 7.1.1 Programme Overview Programme Purpose Description of the programme 7.1.2 Strategic objectives 7.1.3 Resource considerations 7.1.4 Risk Management
iv
7 7 11
13 13 13 13 13 13 14 20 21