ORGANIZATIONAL EFFECTIVENESS
° Embracing Change at Work
Change happens all around us - at home, in our communities and at work. The only constant of change is that it is unavoidable. Anxiety over the unknown, changes in roles and responsibilities and/or processes can result in unhappy, unproductive and stressed out employees. Embracing change is easier when we know what the changes are, why it is happening, the benefits it will yield and how to overcome barriers to change.
° Frontline Leadership
Employees that exceed expectations in their daily work are often promoted into leadership roles. The transition from support staff to leader is often a challenging one. Although technical and functional expertise is necessary, it does not necessarily equate to being a good leader. Without the additional skills needed to communicate effectively, engage and lead others, the transition can be difficult and unsuccessful.
COST
CEU
HOURS
SUBJECT CODE
COST
CEU
HOURS
SUBJECT CODE
$149
0.4
4
ZLDR 1214
$79
0.2
2
ZLDR 1211
CRN
DATE
DAY
TIME
LOCATION
INSTRUCTOR
CRN
DATE
DAY
TIME
LOCATION
INSTRUCTOR
31315
Mar. 8
T
1 - 5 p.m.
CCE
Wright
31297
Feb. 23
T
CCE
Littleton
31396
Mar. 31
Th
1 - 5 p.m.
BUC
Barker
10 a.m. 12 p.m.
31397
Apr. 11
M
10 a.m. 12 p.m.
BUC
Tonti
CUSTOMIZED TRAINING FOR EMPLOYEES
SPECIAL GROUP OFFER
Any course can be customized to your business needs and delivered at your site to a group of employees.
Send three or more employees to one class and SAVE 10%.
Call 216-987-0234 for more information.
REGISTER NOW
www.corporatecollege.com www.corporatecollege.com/enroll • 216-987-0233
Call 216-987-0233 for details.
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