Liverpool City Council Annual Report 2013 14

Liverpool City Council

Annual Report2013-14

Highlights

ECONOMIC DEVELOPMENT & GROWTH GOVERNANCE COMMUNICATION CAPITAL WORKS & INFRASTRUCTURE COMMUNITY FACILITIES ENVIRONMENT COMMUNITY EVENTS SAFETY CUSTOMER SERVICE

This Annual Report is prepared by Liverpool City Council on the 28th November 2014.

Highlights ECONOMIC DEVELOPMENT & GROWTH

GOVERNANCE

Liverpool City Council Annual Report 2013-14

3

COMMUNICATION

CAPITAL WORKS

Liverpool City Council Annual Report 2013-14

4

COMMUNITY FACILITIES

ENVIRONMENT

Liverpool City Council Annual Report 2013-14

5

COMMUNITY EVENTS

Prosperous Vibrant City

SAFETY

CUSTOMER SERVICE

Liverpool City Council Annual Report 2013-14

6

HOW EVERY

$100 YOU PAY IS SPENT

$100

Liverpool City Council Annual Report 2013-14

7

Contents Preface

10

Purpose of this annual report 10 Council’s vision, mission and values 12 Message from the Mayor 13 Message from the Chief Executive Officer

14

Part 1 – Overview of Liverpool City Council

15

Statement of Commitment 16 Liverpool City 17 Elected Council 18 Liverpool Local Government Area 20 Council Meetings 21 Council Committees 22 Partnerships and Corporations 23 Overseas Visits by Councillors and Council Staff

24

Rates and Charges Written Off During the Year

24

Senior Staff Remuneration 24 Mayoral and Councillor Fees, Expenses and Facilities

25

Organisational Structure 26 Our Staff 28 Access to Council Information 28 Commitment to Ethical Conduct 29 Community Engagement 30 Community donations and sponsorships 31 Council’s financial summary

35

Part 2 – Delivery Program achievements

38

DIRECTION 1: VIBRANT PROSPEROUS CITY 40

Year in Review 42 Strategic Project Updates 44 DIRECTION 2: LIVABLE SAFE CITY 48

Year in Review 51 Strategic Project Updates 54

DIRECTION 3: HEALTHY INCLUSIVE CITY 56

Year in Review 58 Strategic Project Updates 61 DIRECTION 4: PROUD ENGAGED CITY 64

Year in Review 66 DIRECTION 5: NATURAL SUSTAINABLE CITY

70

Year in Review 72 Stormwater management service charge 74 Strategic Project Updates 75 Environment Levy Works 77 DIRECTION 6: ACCESSIBLE CONNECTED CITY

80

Year in Review 82 Managing Council Assets 85 Strategic Project Updates 90 Capital Works Project Status Report 92 DIRECTION 7: LEADING PROACTIVE COUNCIL 94

Year in Review 96 Amounts Incurred in Legal Proceedings

98

Equal Employment Opportunity Plan

100

Work, Health and Safety

100

Special Rates Variation

101

Contracts Awarded by Council

107

Liverpool City Council Annual Report 2013-14

9

Preface

Purpose of this Annual Report This Annual Report documents Liverpool City Council’s performance over the 2013-14 financial year in relation to the Principal Activities detailed in Growing Liverpool 2023, the Delivery Program 2013-17 and Operational Plan 2013-14.

The Annual Report is made up of four parts:

PART 1 Is an overview of Liverpool City Council.

PART 2 Provides details of Council’s performance against the Delivery Program 2013-17.

PART 3 Provides additional reporting information required by legislation.

PART 4 Contains Council’s audited financial statements.

The first three parts are published in one volume.

Part 4 is published individually. Hard copies of this document can be obtained by contacting Council’s Administration Centre on 1300 36 2170.

This report is prepared in accordance with Section 428 of the Local Government Act 1993 and the Division of Local Government Planning and Reporting Guidelines for Local Government in NSW.

Liverpool City Council Annual Report 2013-14

10

Liverpool City Council Annual Report 2013-14

11

Council’s Vision, Mission & Values Council’s Vision for Liverpool Liverpool, the vibrant regional city of opportunity, prosperity and diversity

COUNCIL'S MISSION 1

Guide the City into the next century.

2

Provide purposeful and visionary leadership whilst being consultative, responsive and accessible.

3

4

Decide on resources required for sustainable growth and community expectations for the future of Liverpool.

Protect the City’s reputation and align it with the perceptions of its residents.

COUNCIL'S VALUES At Liverpool City Council we:

Value staff by working to enable the recognition of staff performance, encouraging and supporting career development and providing continuous learning. We also recruit competent staff willing to adhere to our values while pro-actively retaining good staff.

Work together by contributing towards team goals as identified in work plans and, assisting other team members through cooperative work ethics.

We also actively help other units and staff across the organisation.

Communicate effectively by providing open, accessible and honest communication with all stakeholders. We also ensure all stakeholders have necessary information at their disposal.

Show leadership at all levels by being pro-active

in our approach in providing excellent levels of internal and external customer service, leading by example and showing initiative and innovation.

Respect people by encouraging an honest, courteous, ethical, fair and equitable workplace.

Valuing cultural diversity issues and understanding the views of other people is also an important component.

Liverpool City Council Annual Report 2013-14

12

Message Prosperous from the Mayor Vibrant City It gives me great pleasure to introduce

Council’s Annual Report 2013-14 and report back on the work we have carried out for you, our residents.

This year saw Council leading Liverpool’s transformation as the regional city of South Western Sydney. We launched the Building Our New City initiative, a project which is aimed at positioning Liverpool to capitalise on the opportunities arising from its status as regional city.

We delivered on our commitment and installed CCTV in 20 locations across the city centre. The enhanced surveillance network provides 24 hour recording of local streets, retail precincts and parks across central Liverpool. We launched free Wi-Fi in the city centre on the back of our CCTV network, the first of its kind in Australia.

Liverpool is experiencing rapid growth and record levels of investment. As the lead organisation for the city we need to ensure that we are responding to this growth effectively.

Consequently, we have made improvements to the way we process development applications, introducing innovative software to fast track the time it takes to assess your application.

In April this year, at a special press conference in Liverpool, Prime Minister Tony Abbott officially announced Sydney's second airport at Badgerys Creek and a $3.5 billion road infrastructure package. This announcement is a game changer for South West Sydney and a massive win for the residents of Liverpool.

We led a campaign against the proposed intermodals at Moorebank, we believe the positioning of these intermodals along our beautiful river is out dated and destructive. We have prepared a business case on why Badgerys Creek is the best location for the intermodals.

I encourage you to get involved with our #therightmove campaign and lobby for the intermodals to be moved to Badgerys Creek.

For more information, visit www.liverpool.nsw.gov.au/ therightmove On behalf of Council, I extend my appreciation to our dedicated and committed staff and many partners for delivering the best possible services to our community.

I encourage you to read this report and invite you to get in touch with me to discuss how Council can further deliver on your needs for this beautiful city.

Ned Mannoun Mayor of Liverpool

Message from the Chief Executive Officer Our theme for 2013-14 was ‘Growing City’.

This year Council saw significant progress on this theme to revitalise the city centre and enhance community wellbeing.

Council delivered on several of the strategies, projects and priorities which were outlined in our 2013-14 Operational Plan. Progress was made on a range of our strategic projects including the development of Carnes Hill recreation and community precinct, introduction of both a business improvement and property portfolio and launch of a state of the art community recycling centre.

Council worked hard on ensuring its financial sustainability and maintains a sound and stable financial position. In 2013-14, Council had one of the largest budgets in NSW, with an expenditure of $151.43 million including $47 million in capital works.

Liverpool is a growing city and Council must remain responsive to this change. This year alone, Council determined more than $711 million in development applications and approved more than 675 dwellings. This represents a significant investment in Liverpool’s economy and a range of services which Council must deliver.

Our facilities continued to be popular with the local community. Our libraries registered 671,715 library loans and there were more than half a million visits to our leisure centres.

Our Child care centres are performing very well, with 842 children enrolled, they cover most of the costs to operate, exceeding national child care standards and winning the Local Government Management Excellence Awards in the ‘Leadership Excellence in Community Services’ category.

Finally, I extend my thanks to the Mayor and Councillors, my executive management team, employees and all of our volunteers for their hard work, commitment and dedication in delivering essential services and making a vital contribution to the City of Liverpool.

Carl Wulff Chief Executive Officer

Liverpool LiverpoolCity CityCouncil Council Annual Report 2013-14

14 14

Part 01.

OVERVIEW OF LIVERPOOL CITY COUNCIL

15

Statement of

Commitment

Liverpool City Council acknowledges the original inhabitants of the Liverpool Local Government Area(LGA), the Dharug, Gandangara and Tharawal Aboriginal people.

We recognise the diversity of many cultures who share the values of tolerance and respect for one another, and their rights together with all Australians to live according to their own beliefs and culture.

We celebrate the survival of Aboriginal people and we acknowledge their right to live according to their own beliefs and culture. We acknowledge that Aboriginal culture continues to strengthen and enrich our community.

Liverpool City Council adopts the Council for Aboriginal Reconciliation’s Vision Statement:

We commit ourselves to preserve past, present and future identified Aboriginal sites and cultural landscapes, and to recognise and accept the significance of the Georges River as a meeting place for the Dharug, Gandangara and Tharawal Aboriginal people.

We accept Aboriginal history as integral part of Australian history.

“A united Australia which respects this land of ours; values the Aboriginal and Torres Strait Islander heritage; and provides justice and equity for all.�

We acknowledge the contribution of Aboriginal servicemen and women in the defence of our country.

Liverpool City Council supports and encourages Aboriginal and non-Aboriginal people working together towards reconciliation.

Liverpool City Council Annual Report 2013-14

16

Liverpool City The Liverpool City Council area is one of the largest local government areas in metropolitan Sydney, covering 305 square kilometres and 42 suburbs. In 2012-13 Liverpool’s population was more than 195,000 people from a diverse range of backgrounds.

The State Government has identified Liverpool City as the regional city for South-Western Sydney. Council is actively facilitating the ongoing development of Liverpool as a regional city through various initiatives including the night markets, Building our New city project, Safer Suburbs Project, and development of policies and plans which support culture, the art and tourism.

Liverpool is geographically positioned as the gateway to Sydney, being at the crossroads for travel to Canberra, Melbourne and Adelaide. Council’s aim is to improve the quality of life for people who live, work or visit the Liverpool area by developing a vibrant business climate where high quality jobs, education and training opportunities are located close to home.

The area has undergone significant infrastructure upgrades with the launch of the largest hospital in Australia, high-end retail facilities, schools and tertiary education facilities (including TAFE and a teaching hospital). Growth in the health and education precinct provides an excellent opportunity for future cluster growth and investment attraction. Liverpool incorporates a significant part of the South West Growth Centre and will be subject to significant urban development. It is projected that the population of Liverpool will be 239,000 by 2021.

On 15 April 2014, the Australian Government confirmed that the site for Sydney's second airport will be Badgerys Creek.

Construction is expected to begin in 2016 and will be completed by mid-2020s. The airport will cement Liverpool’s position as the capital of the South Western Sydney and provide a host of economic and infrastructure benefits to Liverpool.

Liverpool City Council Annual Report 2013-14

17

Elected Council Council has 11 elected members of Council comprising a Mayor that is elected by popular vote and 10 councillors. The local government area has two wards – north and south with five councillors representing each ward. Councillors represent the community at Council Meetings and as Council delegates on internal and external committees and boards.

Mayor Ned Mannoun Represented Council on: •• Budget and Finance Committee •• Casula Powerhouse Arts Centre Board •• Economic Development Committee •• Environmental Advisory Committee •• Financial Contributions Panel •• Floodplain Management Committee

•• Heritage Advisory Committee •• Liverpool City Centre Revitalisation Committee •• Liverpool Access Committee •• Liverpool Multicultural Advisory Committee •• Liverpool Sports Committee •• Liverpool Traffic Committee •• Liverpool Youth Council •• No Intermodal Committee

•• •• •• •• ••

Order of Liverpool Committee Street Naming Committee Tourism and Events Committee Westpool Western Sydney Regional Organisations of Councils •• Warwick Farm Racing Precinct Steering Committee

•• Georges River Combined Councils Committee •• Liverpool City Centre Revitalisation Committee •• Liverpool Migrant Resource Centre Management Committee

•• Liverpool Multicultural Advisory Committee •• Order of Liverpool Committee •• Street Naming Committee •• Tourism and Events Committee

Councillor Gus Ballot Represented Council on: •• Budget and Finance Committee •• Economic Development Committee •• Environment Advisory Committee •• Ethics and Audit Committee

Councillor Tony Hadchiti Represented Council on: •• Aboriginal Consultative Committee •• Budget and Finance Committee •• Joint Regional Planning Panel •• Liverpool Multicultural Advisory Committee

•• No Intermodal Committee •• Warwick Farm Racing Precinct Steering Committee •• Western Sydney Regional Organisations of Councils

Councillor Sabrina Mamone Represented Council on: •• Budget and Finance Committee •• Casula Powerhouse Arts Centre Board •• Economic Development Committee •• Liverpool Access Committee

•• Liverpool City Centre Revitalisation Committee •• Liverpool Multicultural Advisory Committee •• Liverpool Youth Council •• No Intermodal Committee •• NSW Metro Public Libraries Association

•• The South West Sydney Academy of Sports Board •• Tourism and Events Committee •• Western Sydney Regional Organisations of Councils

Liverpool City Council Annual Report 2013-14

18

Councillor Geoff Shelton

Councillor Anne Stanley

Represented Council on: •• Budget and Finance Committee •• Economic Development Committee •• Environment Advisory Committee •• Ethics and Audit Committee

Represented Council on: •• Liverpool Sports Committee

Deputy Mayor Mazhar Hadid Represented Council on: •• Budget and Finance Committee •• Casula Powerhouse Arts Centre Board •• Economic Development Committee •• Ethics and Audit Committee

•• Financial Contributions Panel •• Joint Regional Planning Panel •• Liverpool City Centre Revitalisation Committee •• Liverpool Sports Committee •• Macarthur/Liverpool Regional Advisory Council

•• Order of Liverpool Committee •• Tourism and Events Committee

•• Floodplain Management Committee •• Joint Regional Planning Panel(alternative) •• Liverpool Youth Council •• Macarthur Bushfire Management Committee •• Macarthur Zone Bushfire Liaison Committee

•• No Intermodal Committee •• Order of Liverpool Committee •• Royal Fire Services(RFS) - Macarthur Zone Liaison Committee •• Tourism and Events Committee •• Warwick Farm Racing Precinct Steering Committee

Councillor Peter Harle Represented Council on: •• Budget and Finance Committee •• Economic Development Committee •• Environmental Advisory Committee •• Ethics and Audit Committee •• Floodplain Management Association

Councillor Peter Ristevski Represented Council on: •• Aboriginal Consultative Committee •• Budget and Finance Committee •• Casula Powerhouse Arts Centre Board •• Economic Development Committee

•• Environment Advisory Committee •• Ethics and Audit Committee •• Georges River Combined Councils Committee •• Liverpool City Centre Revitalisation Committee •• Liverpool Migrant Resource Centre

•• Liverpool Multicultural Advisory Committee •• Liverpool Sports Committee •• Tourism and Events Committee •• The South West Sydney Academy of Sport

Councillor Ali Karnib

Councillor Wendy Waller

Represented Council on: •• Tourism and Events Committee

Represented Council on: •• Liverpool Sports Committee •• Casula Powerhouse Arts Centre •• Liverpool Youth Council •• Liverpool Access Committee

Liverpool City Council Annual Report 2013-14

19

SILVERDALE

GREENDALE

CR EE K

Bents Basin Holsworthy Millitary Reserve Liverpool hospital Ingham Institute Train Station St Lukes Anglican Church Carnes Hill Recreation Precinct Badgery’s Creek Airport Site Rural Area City Centre

Chipping Norton Lakes

Warwick Farm Race Course

Holsworthy Swimming Center

Helles Park Waterskiing

Whitlam Leisure Centre

Michael Wenden Leisure Centre

Golf course

Greenway Park

Retail Centre

Sporting Oval

BRINGELLY

ROAD

SOUTH WEST GROWTH CENTRE AREA

ROSSMORE

FIFTEEN TH

KEMPS CREEK

Liverpool Museum

HERN NORT

Ernie Smith Reserve and Hockey Complex

E TH

Casula Powerhouse Arts Centre

E NDAL GREE

D

Rosedale Oval

ROAD

BRINGELLY

BADGER

WALLACIA

DEVO NS STREET

ROAD

BADGERYS CREEK

ROAD

AUSTRAL

ELIZABETH HILLS

CECIL HILLS

E

Nor th L iver poo l Ro

BE

TH

ROA D

DR.

G

OV

HIG

HW

AY HUM E

RO

AD

DENHAM COURT

LEPPINGTON

L VA

LE

Y

HORNINGSEA PARK WAY

PRESTONS

EDMONDSON PARK

CARNES HILL

HOXTON PARK

HOXT ON

E HUM

CASULA

LURNEA

RN STE WE

PARK

!

FREEW AY

OR

TH

H IG

AY

CHIPPING NORTON

HW

HOLSWORTHY

HOLSWORTHY MILITARY BARRACKS

AY TO R W MO

ROAD

RO AD

PLEASURE POINT

VOYAGER POINT

HAMMONDVILLE

WESTERN

WATTLE GROVE HOLSWORTHY

SO U

ME

MACQUARIE

HU

MOOREBANK

NEWBRIDGE

E RN

GREEN ad VALLEY HECKENBERG WAR W IC K LEN FAR M WATERS ! WARWICK ESTATE ASHCROFT FARM MIDDLETON HINCHINBROOK SADLEIR GRANGE AVENUE ES LIVERPOOL TL INK !

CARTWRIGHT WEST HOXTON

CECIL PARK

RE CO W PA S TU

HIRE KING

M7

K L IN ST

WE

DR IV

FLO WE RD AL E

LUDDENHAM

ive

AY

Elizabeth Dr

AD

ROA D

HW

YS

A RO

T

M7

SO

RO

A

A RO E OT

HIG

ZA

NUW ARR

IN K WES TL HC AT TE

W

HE HCO

I EL DRIVE

HEAT

ELIZABE TH

Liverpool Local Government Area

M7

D

ALE GREEND

Liverpool City Council

Annual Report 2013-14

20

ROAD

CA MD

EN

Council Meetings Council meets monthly. Dates are set by a resolution of Council and advertised in the local newspapers and on Council’s website. Council meetings are open to all members of the public. Under the provisions of the Local Government Act 1993, some sections of a meeting may be closed to discuss matters such as legal proceedings and commercial in confidence issues, however the resolutions from these items are always made public.

All Council Meeting agendas, reports and minutes are published on Council’s website.

Ten ordinary Council Meetings and seven Extraordinary Council Meetings were held during the year. Attendance of Councillors at these meetings is summarised in the following tables.

COUNCILLOR

COUNCIL MEETINGS ATTENDED

EXTRAORDINARY COUNCIL MEETINGS ATTENDED

Mayor Ned Mannoun

10

6

Deputy Mayor Mazhar Hadid

10

6

Clr Gus Balloot

9

3

Clr Tony Hadchiti

10

7

Clr Peter Harle

10

6

Clr Ali Karnib

10

7

Clr Sabrina Mamone

8

7

Clr Peter Ristevski

9

4

Clr Geoff Shelton

10

7

Clr Anne Stanley

10

6

Clr Wendy Waller

8

3

10

Council Meetings and

7

Extraordinary Council Meetings

WERE HELD DURING THE PERIOD

Liverpool City Council Annual Report 2013-14

21

Council Committees Council has established a number of committees that provide advice to Council on a range of community matters. Most of the committees are made up of community representatives and at least one Councillor. They meet on a regular basis and are governed by a charter which is endorsed by Council.

The following committees were held during the year:

Aboriginal Consultative Committee Budget and Finance Committee Building our New City Committee Casula Powerhouse Arts Centre Board Economic Development Committee Environment Advisory Committee Ethics and Audit Committee Heritage Advisory Committee Liverpool Access Committee Liverpool Advisory Forum Liverpool Sports Committee Liverpool Youth Council Master Planning Steering Committee No Intermodal Committee Order of Liverpool Advisory Committee Street Naming Committee Tourism and Events Committee Warwick Farm Racing Precinct Steering Committee

Liverpool City Council Annual Report 2013-14

22

Partnerships and Corporations Council staff and Councillors were involved in a number of external committees that deal with issues that impact Liverpool. Councillor representation on external committees is as follows:

EXTERNAL COMMITTEE /AFFILIATED BOARDS

COUNCIL REPRESENTATIVE/S

Georges River Combined Councils Committee

Councillor Peter Ristevski

Joint Regional Planning Panel

Deputy Mayor Mazhar Hadid Councillor Tony Hadchiti Councillor Peter Harle

Liverpool Migrant Resource Centre Management Committee

Councillor Gus Balloot

Liverpool Traffic Committee

Mayor Ned Mannoun (or delegate)

Macarthur/Liverpool Regional Advisory Council

Deputy Mayor Mazhar Hadid Councillor Ali Karnib

Macarthur Bushfire Management Committee

Councillor Peter Harle

NSW Metro Public Libraries Association

Councillor Tony Hadchiti

Royal Fire Service (RFS) – Macarthur Zone Liaison Committee

Councillor Peter Harle

The South West Sydney Academy of Sport

Councillor Peter Ristevski

WESTPOOL

Mayor Ned Mannoun (or delegate)

Western Sydney Regional Organisation of Councils

Councillor Tony Hadchiti

During 2013-14, Council was engaged in resource sharing with a number of organisations including other councils and state government bodies as follows: •• Be Sharp Be Safe Community Sharps Management •• Chemical Cleanout •• Floodplains Management Authority NSW •• Georges River Combined Councils Committee •• Liverpool Local Emergency Management Committee •• Macarthur Bushfire Management Committee •• Western Sydney Regional Illegal Dumping Squad Council did not have a controlling interest in any companies during the year.

Liverpool City Council Annual Report 2013-14

23

Overseas Visits

by Councillors and Council Staff

Rates and Charges Written Off During the Year

Councillor Gus Balloot attended the 8th APEC Small and Medium Enterprise Technology Conference (APEC SMETC) from June 19 to 22 in Yiwu and Beijing.

The majority of Councillor Ballot’s expenses were self-funded, however incidental expenses of $1,633 were reimbursed by Council.

Council has made no provision for impairment of Rates and Annual Charges. Any unpaid debts represent a charge against the rateable property and recoverable when the property is next sold.

Senior Staff Remuneration As at 30 June 2014 the General Manager’s and Senior Staff total remuneration, including salary, bonus payments, superannuation and motor vehicle is detailed below:

POSITION

REMUNERATION LESS FBT ( GROSS+SUPER+CAR)

FBT

General Manager

$353,182

$17,141

March 2014 to June 2014 General Manager(Acting)

$84,730

0

Senior Staff Remuneration

$2,146,439

$138,368

Liverpool City Council Annual Report 2013-14

24

Mayoral and Councillor Fees, Expenses and Facilities MAYORAL AND COUNCILLOR FEES & FACILITIES Total Mayor

FEES $81,340

COUNCILLORS Total Councillors

$222,400

COUNCILLORS EXPENSES Joint Regional Planning Panel Allowance Dedicated Office Equipment Mobile phone Expenses Postage

$7,800 $237 $15,201 $701

Conference and seminars

$64,896

Training

$19,759

Interstate Visits

0

Overseas visits

$1,633

Partner/spouse expenses

0

Provision for Childcare

0

Miscellaneous Total Councillor Expenses

$3,097 $113,324

Liverpool City Council Annual Report 2013-14

25

Organisational Structure The Chief Executive Officer (CEO) is the General Manager of Council. The CEO leads the implementation of Council’s strategic objectives and ensures that Council’s decisions are turned into action. The CEO’s responsibilities include the effective and efficient operation of Council, employment of Council staff and management of resources.

The Chief Financial Officer and Directors provide strategic leadership and guidance. They also provide professional, positive staff and workplace leadership by creating and maintaining an environment where staff are valued, challenged and inspired to achieve strategic objectives.

Council’s organisational structure as at June 2014 is shown below.

RESIDENTS AND RATEPAYERS

MAYOR & COUNCILLORS

BUSINESS WORKERS AND STUDENTS GOVERNMENTS PARTNERS AND NEIGHBOURS

COUNCIL COMMITTEES

CHIEF EXECUTIVE OFFICER

BUSINESSES IMPROVEMENT

INTERNAL AUDIT

INFRASTRUCTURE & ENVIRONMENT

ECONOMY & ENGAGEMENT

PLANNING & GROWTH

COMMUNITY & CULTURE

CITY PRESENTATION

PROPERTY & COMMERCIAL DEVELOPMENT

CORPORATE SERVICES

DIRECTOR

DIRECTOR

DIRECTOR

DIRECTOR

DIRECTOR

DIRECTOR

CHIEF FINANCIAL OFFICER

Infrastructure delivery

Economic growth

Sustainable urban growth

Informed city

Clean city

Commercial property management

Financial sustainability

Accessible transport

Community events

Efficient development process

Quality services and activities

Maintained city

Leases

Employer of choice

City centre development

Efficient service delivery

Accessible open space

Licences

Technology & information management

Customer service

Waste services

Disposal of property

Statutory compliance & eithical government

Environmental protection Community engagement and sustainability and development

Leadership support

Corporate strategy

Liverpool City Council Annual Report 2013-14

26

Our Principles

Our Directions Direction 1:

Vibrant Prosperous City Direction 2:

Liveable Safe City

LEADERSHIP EXCELLENCE

COMMUNITY

VISION

EQUITY

Healthy Inclusive City Direction 4:

PARTNERSHIP INNOVATION

Direction 3:

Liverpool, the vibrant regional city of opportunity, prosperity and diversity.

Proud Engaged City Direction 5:

Natural Sustainable City Direction 6:

Accessible Connected City

SUSTAINABILITY Direction 7:

Leading Proactive Council Liverpool City Council Annual Report 2013-14

27

Our Staff AT THE END OF JUNE 2014, COUNCIL EMPLOYED

772 Staff

697 and 75

Full time staff

Casual staff

Access to Council Information Council facilitates public access to information in accordance with the Government Information (Public Access) Act 2009. During 2013-14, Council processed 810 informal requests for information. Of the 59 formal access applications, only 2 were refused. Applications for information are only refused if there is an overriding public interest against disclosure.

Council’s release of information During the year, Council proactively released information on its website, including Council Meeting Agendas, Minutes of Council and committee meetings, policies and plans, Development Applications lodged and register of delegations and contracts register.

Liverpool City Council Annual Report 2013-14

28

Commitment to Ethical Conduct Council’s commitment to ethical governance is demonstrated by its adoption and review of the following governance policies during 2013-14: •• Agency Information Guide •• Civic Expenses Policy •• Councillor Access to Information and Interaction with Staff Policy •• Customer Feedback Policy •• Customer Service and Communication Policy •• Code of Conduct •• Code of Conduct Procedures •• Code of Meeting Practice •• Ethical Governance: Conflicts of Interest Policy •• Ethical Governance: Gifts and Benefits Policy •• Ethical Governance: Internal Reporting (Public Interest Disclosures) Policy •• Ethical Governance: Secondary Employment Policy •• Public Safety Closed Circuit Television (CCTV) Code of Practice and Standard Operating Procedures.

Code of Conduct The Code of Conduct assists Councillors, Council staff, members of Council committees and Council contractors to: •• Understand the standards of conduct that are expected of them •• Fulfil their statutory duty to act honestly and to exercise a reasonable degree of care and diligence •• Act in a way that enhances public confidence in the integrity of local government.

Public interest disclosures Council does not tolerate corrupt conduct, maladministration or serious and substantial waste of public money, government information contravention or local government pecuniary interest contravention.

Council’s Ethical Governance: Internal Reporting(Public Interest Disclosures) Policy provides an internal system for the reporting of disclosures of corrupt conduct, maladministration or serious and substantial waste of public money, government information contravention and local government pecuniary interest contravention by Liverpool City Council, members of Council staff and Councillors.

There were two public interest disclosures this year.

Conflicts of interest Councillors, Council committee members and members of Council staff must declare a conflict of interest if their private interest in a particular matter before Council appears to conflict with their public duty. During 2013-14, there were: •• 4 declarations of non-pecuniary interests

by Council staff •• 60 declarations of non-pecuniary interests

by Councillors.

All declarations were managed and recorded in accordance with the Code of Conduct and the Ethical Governance: Conflicts of Interest Policy.

Liverpool City Council Annual Report 2013-14

29

Community Engagement Council has a number of strategies in place to engage with the community and ensure that the community is aware and involved in Council’s operations. These include: •• Holding a regular Mayoral Mobile Office •• Placing draft plans, strategies and policies on public exhibition •• Ensuring information on the website is relevant and up to date •• Distributing regular newsletters to households •• Facilitating Council committees •• Hosting engagement booths at different locations across Liverpool and at community events •• Organising Public Meetings on topical issues •• Facilitating Customer Service and Developer Focus Groups •• Facilitating monthly Community Forums, both rural and urban •• Using social media forums such as Facebook and Twitter •• Undertaking an annual community telephone survey

Liverpool City Council Annual Report 2013-14

30

Community Donations and Sponsorship In 2013-14, $266,870 was provided to community groups, organisation and individuals in accordance with Section 356 of the Local Government Act 1993. The recipients and funding received by each are detailed in the following table.

COMMUNITY DONATIONS

AMOUNT

Liverpool Neighbourhood Connections

$11,433

Karitane

$9,983

South West Community Transport

$6,500

Les Powell School

$6,500

The Potters House Christian Centre

$5,263

Liverpool Migrant Resource Centre

$5,000

Treehouse Theatre

$5,000

La’u Samoa Council

$5,000

Sloosh Kidscare

$4,995

Miller Art & Fact

$4,826

The Probus Club of Liverpool City

$4,128

City of Liverpool Meals on Wheels

$3,500

Liverpool Fairfield Community Radio Co-op

$3,500

The Junction Works

$3,435

Liverpool U3A – School for Seniors

$1,252

Total

$80,315

Liverpool City Council Annual Report 2013-14

31

Community Donations and Sponsorship (continued...)

CORPORATE SPONSORSHIP

AMOUNT

Shree Sanatan Dharm Pradtinidhi Sabha of Australia ($6,000 donation in addition to $5,400 in-kind support)

$11,400

Big Picture Film Festival ($6,500 donation in addition to $1,000 in-kind support)

$7,500

Cancer Council ($1,000 donation in addition to $5,400 in-kind support)

$6,400

Vedic Festival ($5,000 donation in addition to $650 in-kind support)

$5,650

Australian Turf Club

$5,000

NSW Business Chamber

$5,000

Share Care Incorporated

$5,000

Desi Media Group

$3,000

The Eid Festival In The Park

$3,000

Eggtober Foundation

$2,500

Precedent Productions

$2,225

Team Gong Ballistic

$2,000

Tank U Pty Ltd: Australian Fighters and Martial Arts

$1,000

Hoxton Park Public School Parents and Citizens

$1,000

Total

$ 60,675

ENVIRONMENT GRANTS

AMOUNT

Moorebank Sports Club Limited

$5,000

William Carey Outside School Hours Care

$5,000

Christadelphian Heritage College Sydney

$5,000

Heckenberg Public School

$4,000

Australian Foundation for Disability

$3,000

Vishwa Hindu Parishad of Australia

$3,000

All Saints Catholic Primary School

$3,000

Casula Public School

$3,000

Liverpool West Public School

$3,000

Liverpool City Council Annual Report 2013-14

32

ENVIRONMENT GRANTS

AMOUNT

Outer Liverpool Community Service

$2,400

Cecil Hills Public School

$2,170

Tafe NSW South Western Sydney Institute - Outreach

$1,760

Lurnea High School

$1,550

Total

DONATIONS TO SPORTING ORGANISATIONS

$41,880

AMOUNT

Bringelly Netball Club

$5,000

Southern Districts Soccer Football Association

$5,000

Liverpool Primary Schools Sports Association

$5,000

Moorebank Sports Netball Club

$3,618

Southern Districts Softball Association

$2,932

Chipping Norton Baseball Club

$2,929

Prestons Robins Little Athletics

$2,500

South West Tigers Junior AFL Club

$1,414

Moorebank Liverpool District Hockey Club

$1,290

Australian Barefoot Water Ski Club Total

SPORT DONATIONS TO INDIVIDUALS Total

YOUTH DONATIONS Total

$317 $30,000

AMOUNT $9,000

AMOUNT $1,600

Liverpool City Council Annual Report 2013-14

33

Community Donations and Sponsorship (continued...)

SCHOOL DONATIONS

AMOUNT

Al Amanah College

$100

All Saints Senior College

$100

Ashcroft High School

$100

Casula High School

$100

Cecil Hills High School

$100

Christadelphian Heritage College

$100

Holsworthy High School

$100

Hoxton Park High School

$100

James Busby High School

$100

John Edmondson High School

$100

Lawrence Hargrave School

$100

Liverpool Girls High School

$100

Miller Technology High School

$100

Moorebank High School

$100

Total

OTHER

$1,400

AMOUNT

Liverpool District Men’s Shed Incorporated

$20,000

Moorebank Men’s Shed

$20,000

Savavali ile Malamalama Samoan & Multicultural Liverpool

$2,000

Total

$42,000

Donations Annual total for 2013-14

$266,870

Liverpool City Council Annual Report 2013-14

34

Council’s Financial Summary Council’s financial position as at 30 June 2014 was sound and stable.

SNAPSHOT $185.9 million income from Continuing Operations $47 million capital expenditure (including $11 million dedication from road reserves) Rates and Charges comprised $101.6 million (54.6 per cent) of the total income from Continuing Operations $5.1 million Financial Assistance Grant (FAG) received during the year Operating Surplus (after Capital receipts) $34.5 million

Net Operating Result excluding Capital receipts is deficit of $8.3 million Cash reserves increased by $24 million $11 million road reserve dedicated to Council in new land release areas Council’s Asset Renewal Gap reduced from $207 million to $63 million following an independent assessment.

Income Statement The income statement shows Council’s income and expenditure during the 2013-14 financial year and is calculated using the following formula: Total revenue - Total expenses = Net result The operating surplus in 2013-14 was $34.5 million. This does not necessarily mean there is a surplus of funds that can be used for Council operations or future capital expenditure. Some of the net result is made up of funds which have been set aside for a specific purpose and “Non-Cash” revenue. During 2013-14 these included: •• Non–Cash revenue of $11 million from road reserves dedicated by developers to Council at Moorebank, Carnes Hill, and Middleton Grange.

The value of these assets is included as revenue (these are non-cash revenues and do not represent funds available for Council operations or future capital expenditure).

•• $1.4 million “in kind” contributions from developers (value of works completed at the developer’s expense in lieu of a Section 94 cash contribution).

•• Recognition of an in-kind capital contribution valued at $1.2 million for the site adjoining Bigge Park (former Liverpool Bowling Club) to which Council has full care and control.

•• $23.7 million in Section 94 contributions by developers to fund future infrastructure associated with new development (Council is restricted as to how it may use these funds).

TOTAL REVENUE – TOTAL EXPENSES = NET RESULT

Liverpool City Council Annual Report 2013-14

35

Council’s Financial Summary (continued...)

Sourcing our revenue

WHERE OUR MONEY CAME FROM

Council had $185.9 million in revenue during 2013-14. The largest contributions to revenue were provided by general rates, capital grants and contributions.

NET SHARE INTEREST IN JOINT VENTURES $1407 0.22%

NET GAIN ON SALE OF ASSETS $650 0.35% CAPITAL GRANDS & CONTRIBUTIONS $72,715 22.98%

OPERATING GRANDS & CONTRIBUTIONS $11,613 6.25%

GENERAL RATES $76,981 41.41%

OTHER REVENUES $9,400 5.06% INTEREST & INVESTMENT $12,815 3.6% USER CHARGES & FREE $12,815 6.89%

Identifying our expenses The majority of Council’s $151.4 million expenditure is spent on employee costs, depreciation, materials and contracts. This year, Council’s total gross expenditure increased by approximately by 4.9 per cent.

This was mainly due to a 7.1 per cent increase in employee cost, 6.1 per cent depreciation expense and 4.7 per cent increase materials and contracts during the year.

OTHER RATES & CHARGES $24,616 13.25%

WHERE OUR MONEY WAS SPENT OTHER EXPENSES $11,604 7.31% EMPLOYEE COSTS $54,911 36.26% DEPRECIATION & AMORTISATION $34,596 22.85%

MATERIALS & CONTRACTS $48,300 31.9%

BORROWING COSTS $2,558 1.69% Liverpool City Council Annual Report 2013-14

36

Balance Sheet

Cash reserves

The balance sheet shows what we own (our assets) and what we owe (our liabilities) and our net worth.

Council’s cash holdings increased by $24 million in 2013-14, with an increase of $12.1 million in external restrictions and an increase of $9.7 million in internal restrictions. Unrestricted funds increased by $2.2 million.

Assets – what we own As at 30 June 2014, Council held assets worth $1.9 billion. The major components of our assets include: • property, plant and equipment (land, buildings, roads, stormwater drainage, motor vehicles, trucks and other plant items) • capital works in progress • investment properties • cash and investments

CASH RESERVES 2009-2014 ($MILLION) 90,000 80,000 70,000 60,000 50,000

Revaluation of Assets

40,000

Council is required by the Office of Local Government (OLG) to re-value its assets at ‘Fair Value’ every five years and on a cyclical basis for each major asset class in accordance with Australian Accounting Standard AASB116.

30,000

For the financial year ending 30 June 2014, Council re-valued Land Under Roads (LUR) acquired after 1 July 2008. The re-valuation was based on the external Section 94 land valuation rate per square metre. Through this process, council recognised a revaluation gain of $113,000 for Land Under Roads.

Capital expenditure disposal In 2013-14, Council spent $47 million on capital works and infrastructure assets. This includes $11 million from road reserves dedicated to Council from developers in new land release areas.

Council also disposed of three properties which generated $7.3 million in income which was transferred to reserves as follows: • Property Development Reserve - $445,275 • Iconic Development Reserve - $6,800,098

Reviewing our liabilities – what we owe Council’s liabilities include debt, amounts owed to suppliers and amounts owed to employees for leave entitlements. Council’s total liabilities in 2013-14 were $75.1 million. This represents a 2.6 per cent decrease from the previous year. The decrease is mainly due to a decrease in outstanding loans by $4.4 million.

20,000 10,000 0 2014

2013

External

2012 Internal

2011

2010

2009

Unrestricted

Conclusion Council is continuing to work to ensure it is in a strong financial position to provide for the present and future needs of our growing community, including: • Implementation of a new organisational structure to better align its services to meet community expectations in accordance with the requirements of the Office of Local Government (OLG).

• Development of a 10-year Community Strategic Plan supported by a Resourcing Strategy consisting of a Long Term Financial Plan, an Asset Management Plan and a Workforce Management Plan. These plans assist Council to inform all stakeholders of what is required to ensure a financially sustainable Regional City for all residents as it look towards the future.

• The establishment of a business improvement portfolio to identify operational efficiencies and streamline service delivery and property portfolio to carry out Council’s regulatory functions and to maximise opportunities around commercial holdings.

• Conducting several internal service reviews to identify operational efficiencies and streamline service delivery.

Liverpool City Council Annual Report 2013-14

37

Part 02.

DELIVERY PROGRAM ACHIEVEMENTS

Liverpool City Council Annual Report 2013-14

38

Future Directions The Growing Liverpool 2023 10-year plan concentrates on seven key strategic directions to move Liverpool forward. The directions are based on feedback from the community, stakeholders and leaders, and incorporate local, regional, state and national priorities for Liverpool.

Our Principles

Our Directions Direction 1:

Vibrant Prosperous City Direction 2:

Liveable Safe City

LEADERSHIP EXCELLENCE

COMMUNITY

VISION

EQUITY

Healthy Inclusive City Direction 4:

PARTNERSHIP INNOVATION

Direction 3:

Liverpool, the vibrant regional city of opportunity, prosperity and diversity.

Proud Engaged City Direction 5:

Natural Sustainable City Direction 6:

Accessible Connected City

SUSTAINABILITY Direction 7:

Leading Proactive Council

Liverpool City Council Annual Report 2013-14

39

Direction 01.

Vibrant Prosperous City

This direction is about developing and supporting a robust local economy and vibrant and dynamic public spaces that attract business, jobs and investment.

40

Direction 01.

Vibrant Prosperous City 10-YEAR STRATEGIES Position Liverpool as the destination of choice to attract business and investment in South Western Sydney.

Activate the city centre and develop vibrant places that attract people to Liverpool.

Assist existing businesses to grow, innovate and become competitive.

Improve the availability of a diverse range of jobs and increase workforce participation rates.

PROGRESS AGAINST PRINCIPAL ACTIVITIES City Marketing All 8 actions were on track/completed

10-YEAR COMMUNITY GOALS These are the goals for the city of Liverpool. Everyone has a role in achieving these goals, whether they are a government department, business or resident in Liverpool.

Economic development All 8 actions were on track/completed

1 year Actions

INCREASED GROSS REGIONAL PRODUCT (GRP) $7.8 billion in 2010-11 (Source: Liverpool Economic Profile, 2013)

100% on track

REDUCED

UNEMPLOYMENT RATE

7.3% as at Dec 2013 (Source: Small Area Labour Markets Report)

STRATEGIC PROJECTS

10,000

STATUS ADDITIONAL JOBS IN LIVERPOOL City Centre Revitalisation In progress and carried 1366 additional jobs were created in 2013-2014 Project over to 2014-15. The next phase is the PROJECT NAME

'Building Our New City' project

Liverpool City Council Annual Report 2013-14

41

The Year in Review Badgerys Creek Airport Following an extensive community consultation with more than 2,000 residents, Council resolved to support the development of the second Sydney airport at Badgerys Creek. On 15 April 2014, Prime Minister Tony Abbott officially announced the airport and a $3.5 billion road upgrade infrastructure package at a press conference in Liverpool.

Attracting Jobs and Investment The State Government announced a commitment of 5,000 square meters of commercial floor space for use by government agencies in Liverpool. Subsequently, the NSW Department of Community Relations Commission and parts of Family and Community Services will be relocated to Liverpool.

Economic Development Strategy (2013-2018) Council’s Economic Development Strategy was launched on 18 September 2013 at Casula Powerhouse Arts Centre. The Strategy provides the blue-print for economic development in Liverpool for the next 4 years.

Branding Strategy Work commenced to develop a branding strategy which aims to improve perceptions of Liverpool and promote Liverpool as a place to do business and invest.

Education and Employment Expo Liverpool’s 2168 Education and Employment Expos were held on 19 September 2013 at the TAFE NSW Miller Campus and on 8 May 2014 at Miller College.

Approximately 1,000 students and job seekers attended the two expos.

Liverpool City Council Annual Report 2013-14

42

Job Creation Council assisted several companies to create and retain jobs. One thousand three hundred and sixty six (1,366) additional jobs were created during 2013-14 including 390 at the new Costco Warehouse, 225 at Transit System, 200 at Mayo and 150 at Masters Home Improvement.

Night Markets The 12 month Liverpool Markets trial was launched on 3 May, 2014 at Macquarie Street, Liverpool. The first market attracted more than 2,500 visitors with 18 stalls, while the second market held on 7 June, 2014 had 1,500 visitors and 26 stalls.

Economic Development A range of marketing materials were developed to encourage economic development in Liverpool including: • ‘Invest Liverpool’ brochures to encourage investment and public sector relocation in Liverpool.

• A business toolkit for businesses which provides information on government business assistance programs, contact details of government agencies, and links to a wide range of free resources covering topics such as starting a business, business planning and finance.

• A Liverpool Business Connect e-newsletter which provides information on the latest business developments, upcoming events and opportunities in Liverpool.

• Case studies on seven businesses in Liverpool to promote the depth and breadth of industries in Liverpool.

Liverpool City Council Annual Report 2013-14

43

Major Development Application Approvals Council has actively worked to attract growth and investment to Liverpool. Major developments which were approved in 2013-14 include:

DESCRIPTION

VALUE

Construction of a ten storey hotel and alterations to an existing hotel in Prestons.

$34.3m $33.3m $24.9m $19.9m

Construction of the Carnes Hill Recreation and Community Precinct A 14-storey residential flat building on the Hume Highway in Warwick Farm Construction and refurbishment of an industrial warehouse including associated works at Bernera Road, Prestons Staged subdivision in 6 stages creating 257 residential lots and 12 residue lots with associated infrastructure at Camden Valley Way, Edmondson Park.

$12.9m

Construction of a part nine storey and part ten storey residential flat building at Speed Street, Liverpool

$12.3m

Construction of a nine storey mixed-use development including forty six residential units and three retail tenancies at Castlereagh Street, Liverpool.

$9.2m

Development of an eight storey mixed-use development comprising ground floor retail/commercial and 50 residential units in Macquarie Street, Liverpool

$8.3m

Development of an industrial building comprising 3 units at Prestons.

$3.2m $3.1m

Refurbishment of an existing building to develop a retail centre and construction of a new car park at Warwick Farm.

Liverpool City Council Annual Report 2013-14

44

Development and Investment Number

$ Millions

450

450

400

400

350

350

300

300

250

250

200

200

150

150

100

100

50

50

0

0 Sep Qtr

▶ ▶ ▶

Dec Qtr

Mar Qtr

2013-14: 1,423 DAs lodged 1,245 DAs determined 675 new residential dwelling approved

$711m in total value

Jun Qtr

Development applications lodged Development applications determined New residential dwellings approved Value of development applications lodged (in millions)

DEVELOPMENT APPLICATIONS

Sep Qtr

Dec Qtr Mar Qtr Jun Qtr

DEVELOPMENT APPLICATIONS LODGED

411

346

343

323

DEVELOPMENT APPLICATIONS DETERMINED

303

410

296

236

NEW RESIDENTIAL DWELLINGS APPROVED

135

250

178

112

$172m

$135m

$178m

$226m

VALUE OF DEVELOPMENT APPLICATIONS LODGED

Liverpool City Council Annual Report 2013-14

45

City Centre Revitalisation Project This project developed and commenced implementation of a strategy which was aimed at revitalising Liverpool’s city centre and positioning Liverpool to capitalise on the opportunities arising from its status as the regional city of South Western Sydney.

The City Centre Revitalisation Project resulted in the development of the Building Our New City initiative.

More information on Building Our New City is outlined in Council’s Delivery Program and Operational Plan 2014-15.

Key deliverables for 2013-14 include:

Urban Design Symposium An Urban Design Symposium was held in August 2013. The symposium gathered a range of specialist, stakeholder and community perspectives as input for revitalisation of the Liverpool City Centre.

Key focus areas The concept designs for 5 precincts including City Nerve Centre, Macquarie Mall, Gateways, City Eat Street and Urban Breathing spaces are currently being finalised.

City Centre traffic study A City Centre Traffic Study was completed in June 2014 to identify improvements to the city centre road network.

Review of planning controls A review of Council’s current planning controls was undertaken to complement the urban design projects.

The review will provide a planning framework for the City Centre.

City Centre events and activities A range of city centre events were held to enliven the city centre. These include Starry Sari Night, the Spring Garden Expo, Liverpool Stories, installation of new banners and exercise programs in Bigge Park.

Liverpool City Council Annual Report 2013-14

46

Liverpool City Council Annual Report 2013-14

47

Direction 02.

Livable Safe City

This direction is about planning for sustainable urban development, and revitalising Liverpool’s towns and public spaces to create livable and safe neighbourhoods that connect and bring people together.

48

Direction 02.

Livable Safe City 10-YEAR STRATEGIES Deliver an efficient planning system which embraces sustainable urban renewal and growth.

Create clean and attractive public places for people to engage and connect.

Improve the community’s sense of safety in Liverpool.

Facilitate affordable and diverse housing options.

PROGRESS AGAINST PRINCIPAL ACTIVITIES Animal Management 4 actions were on track/completed

Community Safety

STRATEGIC PROJECTS

STATUS Closed Circuit Television Completed PROJECT NAME

Development Application Completed Reform Project

5 actions were on track/completed 1 action is in progress/carried over to next year 1 action will not be completed

Emergency Services

All 6 actions were on track/completed

Public & Open Space Amenity All 11 actions were on track/completed

Regulatory Services

10-YEAR COMMUNITY GOALS These are the goals for the city of Liverpool. Everyone has a role in achieving these goals, whether they are a government department, business or resident in Liverpool.

85%

2 actions are in progress/carried over to next year

OF PEOPLE REPORT BEING SATISFIED OR BETTER WITH CLEANLINESS OF PUBLIC SPACES

Urban Planning

(Source: Annual Telephone Survey)

5 actions were on track/completed

13 actions were on track/completed 1 action is in progress/carried over to next year

1 year Actions

76% of people as at December 2013.

85% OF PEOPLE FEELING SAFE IN THE

COMMUNITY

62% felt safe as at December 2013 (Source: Annual Telephone Survey)

AN INCREASE IN DIVERSE

92% on track

HOUSING OPTIONS

8% delayed

(Data not yet available)

Liverpool City Council Annual Report 2013-14

49

COMMUNITY SAFETY Annual Statistics 1000

100%

900

90%

800

80%

700

67%

71% 65%

70%

600

60%

500

50%

400

40%

300

30%

200

20%

100

10%

0

2010

2011

2012

0%

NON DV ASSAULTS FEEL SAFE WHEN USING PARK

SINCE 2010 NON-DOMESTIC VIOLENCE ASSAULTS HAVE DECREASED BY

14.1%

AND THE PERCENTAGE OF PEOPLE WHO FEEL SAFE WHEN USING THEIR LOCAL PARK HAS

INCREASED.

Liverpool City Council Annual Report 2013-14

50

The Year in Review Traffic Impact Assessments Council undertook traffic impact assessments on more than 212 development applications to mitigate and address traffic impacts of new development.

Health Inspections

Graffiti Redirection Programs

Council carried out 1,688 health inspections

A partnership with the Ted Noffs Foundation Street University was established to engage young people and the community in graffiti redirection programs.

Activities and events organised as part of this program also include:

Community Meetings Council facilitated several community forums on important community issues including: •• A roundtable aimed at encouraging dialogue between key stakeholders to discuss methadone use in the Liverpool City Centre and •• An affordable housing forum to discuss the opportunities and challenges for the delivery of affordable housing in March 2014.

•• The launch of a short film, ‘Get-Up’ which showcases alternatives to illegal graffiti and •• Artists commissioned to install works at Ashcroft Shops, McGirr Park, Cartwright Avenue Miller and Lurnea Plaza, Hill Road Lurnea.

Infrastructure for new developments The Section 94 Plan for Austral and Leppington North was prepared this year. The Section 94 Plan for East Leppington was also reviewed. These plans establish the legal mechanism for the collection of contributions from developers toward the delivery of infrastructure works including roads, open space, drainage and community facilities.

Clean Up Australia Day Clean up Australia Day activities were held on 25 and 28 February and 2 March at Lighthorse Park.

Participating in the event were 41 local schools, 26 community groups and 3 businesses. An estimated ten tonnes of waste were collected.

Section 149 Planning Certificates Council recieved 6,069 Section 149 Planning Certificates this year demonstrating a high interest in the Liverpool property market.

Liverpool City Council Annual Report 2013-14

51

The Year in Review (continued...)

Companion Animal Management The statement on activities relating to enforcing and ensuring compliance with the Companion Animals Act and Regulation for this year includes: •• Council spent $554,669 on animal management and generated $190,830 for the services offered.

•• Renbury farm, Council’s pound facility took care of 1,796 cats and 1,452 dogs.

•• Fifty eight dog attacks were reported during the year via the companion animal register.

•• More than 230 companion animals were micro-chipped and educational show bags provided to the community at a micro-chipping day on 21 September 2013 as part of Council’s obligation to deliver companion animal community education programs.

1,619 COMPANION

•• Strategies in place to promote and assist the de-sexing of dogs and cats include subsidies promoted through Council’s website and local papers. Council provided 14 de-sexing subsidies for residents receiving a pension.

•• Strategies which seek alternatives to reduce the rate of euthanasia were investigated in partnership with the authorised impounding facility. Last year 333 dogs and 722 cats were released to organisations for re-homing. Council has removed more than feral 110 cats with the assistance of residents.

•• Council has two off-leash areas: Lieutenant Cantello Reserve at Stewart Drive, Hammondville and Hoxton Park Reserve at Wilson Drive, Hinchinbrook.

Council continues to look at new locations to further increase the number of off-leash areas and also to improve the facilities provided at the existing locations.

ANIMALS WERE REGISTERED THIS YEAR

Liverpool City Council Annual Report 2013-14

52

Playground Upgrades $531,000 was spent on playground upgrades. Works included landscaping, installation of additional play equipment, seats, fitness equipment and replacing of existing play equipment with new wet pour rubber surfaces.

The following playgrounds were upgraded: •• Anzac Creek Park, Wattle Grove •• Brallos Park, Holsworthy •• Satleberg Park, Holsworthy •• Wilkes Park, Moorebank •• Glen Regent Reserve No. 1 and 2, Casula •• Havard Park, Prestons •• Ida Kennedy Reserve, Hinchinbrook

Improved Playground Access $69,000 was spent to improve access to the following playgrounds under the Disability Action Plan (DAP) program: •• Briggs Park , Cecil Hills •• Gough Park, Cecil Hills •• Dunumbral Park , Cecil Hills •• Woodside Park, Hinchinbrook •• Jacquie Osmond Reserve, Warwick Farm •• Hammondville Park, Hammondville •• Malyinya Park, Moorebank •• Wilkes Park, Moorebank •• Satleberg Park, Holsworthy

Park refurbishment and Enhancement works $1.4 million was spent on improving key suburb and local parks. This includes: •• New playgrounds, outdoor gym and pathways in MacLeod Park, Prestons •• A soccer field and netball court at Scott Memorial Park, Austral •• Landscaping works at Alamein Park, Liverpool; Meere Park, Lurnea and Beswick Park, Liverpool, a new access road at Ernie Smith Reserve, Moorebank and a new footpath network at Dalmeny Reserve, Prestons.

Liverpool City Council Annual Report 2013-14

53

PRIVATE WORKS AND FINANCIAL ASSISTANCE Voluntary Planning Agreements (VPA) VPA ASSOCIATED DESCRIPTION OF WORKS APPLICATION DETAILS

STATUS

Hydrox Nominees Pty Ltd, Lot 1 DP 1173635, Airfield Drive, Len Waters Estate

Council to receive $550,000 to provide flood mitigation works for Georges River catchment.

VPA yet to be enacted

Georges Fair Estate Lot 2127 DP 11452258 Georges Fair

Provision of necessary roads and public open space for estate

Conditions of agreement have been complied with to date

Former Hoxton Park airport, Lot 22 DP 1042996, Cowpasture Road

Embellishment and dedication of Chinbrook Creek, construction of drainage detention basin, road bridge, bike and pedestrian path and signalised intersection at Cowpasture road.

Majority of infrastructure works were completed and de-registration of agreement is underway

Defence Housing Australia, Lot 7 Sirius Road, Voyager Point

Embellishment and dedication of land adjacent to Williams Creek

Land dedication and embellishments are under construction

Mirvac Homes (NSW) Pty Ltd and Landcom Lot 11 DP 1139171 Elizabeth Hills

Embellishment and dedication of Hinchinbrook Creek foreshore and drainage land, provision of public recreation facilities and public open space for the estate.

Construction works are underway

New Brighton Golf Course 180 Nuwarra Road, Moorebank

Construct shared pedestrian and cycleways, dedicate Georges River foreshore and other land and rehabilitate existing vegetated areas

Works are yet to be undertaken

COMMUNITY SATISFACTION – LIVABLE SAFE CITY Annual Telephone Survey Since 2011-12, there has been an increase in community satisfaction with development being compatible with the local area. Whereas community satisfaction for city centre appearance and parks & gardens decreased between 2011 and 2012, this increased in 2013

3.45 3.40 3.39

3.35 3.30

3.36 3.32 3.29

3.25 3.20 3.15 3.10

3.30

3.26

3.22 3.18 3.14

3.05 3.00 Appearance of the city centre 2011

City centre parks Development is and gardens compatible with local area 2012

2013

Liverpool City Council Annual Report 2013-14

54

CLOSED CIRCUIT TELEVISION (CCTV)

DEVELOPMENT APPLICATION REFORM PROJECT

Annual Telephone Survey

This project aims to improve Council’s capacity to process a high volume of development applications in response to rapid urban growth and development across Liverpool. Highlights include:

Council delivered a network of CCTV cameras in the Liverpool city centre to promote the community’s sense of safety in public and open spaces.

Highlights include:

CCTV installation and visual display system Council installed CCTV at 20 locations. This enhanced surveillance network provides 24 hour recording of local streets, retail precincts and parks across central Liverpool and acts as a valuable deterrent against all types of anti-social behaviour. The CCTV footage is monitored by local police.

Signage and Community Awareness Council undertook a broad promotional campaign to inform the community of the CCTV surveillance.

This included newspaper articles, local advertising and promotion at Council’s New Year’s Eve and Australia Day events.

Fast Track process Council developed a new best-practice development assessment process called Fast Track. Fast Track allows for the consistent assessment of low-risk development applications within five business days.

Council is also in the process of implementing a range of other best-practice business improvement initiatives to reduce development application backlogs and to promote better planning outcomes.

This includes: •• Developing a new internal risk management framework •• Standardising development assessment conditions •• Transitioning to a paperless environment •• Implementing new electronic tools

Online tracking Council launched the Liverpool ePlanning Portal in May 2014 to enable stakeholders to view and track the lodgement of development applications online and search property details.

The ePlanning portal will provide a platform for future online tools such as mapping and electronic lodgement.

Trainee planner program Council’s trainee planner program employs recent planning graduates and current students for a period of 12 months to gain experience in both statutory and strategic planning. This program has proved to be a successful investment in staff development, with a number of trainees moving on to permanent roles at Council.

Liverpool City Council Annual Report 2013-14

55

Direction 03.

Healthy Inclusive City

This direction is about creating a harmonious community which values and respects diversity and embraces the opportunities it provides. Equity and inclusion will underpin all of Council’s service delivery as it strives to build community strength and ensure social inclusion.

56

Direction 03.

Healthy Inclusive City 10-YEAR STRATEGIES Foster social inclusion strengthens the local community and increase opportunities for people who may be experiencing barriers.

Celebrate and respect Liverpool’s rich cultural and social diversity and embrace the opportunities it provides.

Improve health and wellbeing and encourage a happy, active community.

Plan, support and deliver high quality and accessible services, programs and facilities.

PROGRESS AGAINST PRINCIPAL ACTIVITIES Children’s Services

All 6 actions were on track/completed

Community Facilities

5 actions were on track/completed 3 actions are in progress/carried over to next year

Customer Services

All 5 actions were on track/completed

Libraries and Museum

All 8 actions were on track/completed

Social Outcomes

All 14 actions were on track/completed

1 year Actions

These are the goals for the city of Liverpool. Everyone has a role in achieving these goals, whether they are a government department, business or resident in Liverpool.

90% OF PEOPLE EXPRESS

SATISFACTION OR BETTER WITH THEIR CONTACT WITH COUNCIL. 79% of people in December 2013 (Source: Annual Telephone Survey)

AN INCREASE IN THE NUMBER OF PEOPLE WHO PARTICIPATE IN REGULAR PHYSICAL ACTIVITY.

48.1% increase from 47.2% in 2010

(Source: South Western Sydney Local Health District, 2013, Liverpool Local Government Area Health Profile 2013)

85% OF PEOPLE BELIEVE THAT THERE

92% on track

10-YEAR COMMUNITY GOALS

IS A SENSE OF COMMUNITY IN LIVERPOOL.

8% delayed

STRATEGIC PROJECTS

Live well in Liverpool

Completed

Customer Service Standards

In progress and carried over to 2014-15

Carnes Hill Recreation and Community Precinct

In progress and carried over to 2014-15

PROJECT NAME

STATUS

51% of people in 2013 (Source: Annual Telephone Survey)

90%

OF PEOPLE FEEL THAT LIVERPOOL IS A HARMONIOUS SOCIETY WHICH RESPECTS CULTURAL DIVERSITY. 52% of people as at December 2013 (Source: Annual Telephone Survey)

Liverpool City Council Annual Report 2013-14

57

The Year in Review Children’s Services won Leadership Excellence Awards Children’s Services won the Local Government Management Excellence Awards in the ‘Leadership Excellence in Community Services’ category.

Youth Week More than 400 young people participated in Youth Week activities during April 2014. This included Street Legacy IV, a dance and singing competition and the Dear Liverpool social media initiative.

Community grants distributed Council worked with local clubs and organisations to grant $668,454 in funding to 33 community organisations through the ClubGRANTS Scheme.

Successful organisations included Rosemount Good Shepherd Youth and Family Services, Catholic Education Foundation, St Vincent’s Clinic, Sisters of Charity Outreach, Ted Noffs Foundation and the Salvation Army.

Community grants received Council received approximately $280,000 in funding for a range of community programs which support disadvantaged communities in Liverpool including: •• The Community Building Partnership Program for upgrades to the Wattle Grove Youth Centre ($20,000) and Miller Community Centre ($54,400) •• Liverpool Catholic Club grant for community markets ($2,500) •• Department of Family and Community Services grant for the 2168 Training and Research Centre ($8,922), community development funding and networks ($17,851) and community farm project ($97,182) •• Office of Communities funding for a Men’s Shed ($45,000) and community development (youth $3,075) •• An Attorney General’s Department grant through Proceeds of Crime Act for Graffiti Prevention and Reduction ($35,000) Liverpool City Council Annual Report 2013-14

58

Language Aide Program The language aide program was used on 238 occasions to provide informal translation services to people from non-English speaking backgrounds. The top three languages were Arabic, Croatian and Italian.

Liverpool Midnight Basketball There were 99 young people and 40 volunteers in the Liverpool Midnight Basketball program held between 14 February and 4 April.

Liverpool Library and Museum Participation in school holiday activities at Liverpool’s libraries included: •• 814 children and young adults enrolled in the library’s Summer Reading Club •• 350 people for the Featherdale Wildlife Park animal visit •• 141 children participated in the special story-time event ‘Wild Homes – Rangers on the Run’.

Participation in activities at Liverpool Regional Museum included: •• 16 attendees at a book and DVD selection meeting for the Vietnamese community •• 20 attendees at a talk on the Trainspotting (Powerhouse Museum International Photo competition) exhibition.

Other exhibitions and events at the City Library and museum included Behind the Song, Max Dupain on Assignment and Escape from Vietnam, World Class Teapots from Bygone Beauties Teapot Museum, Children’s Book Week, Adult Learners’ Week and History Week.

Volunteer Recognition Dinner More than 200 people attended the Gift of Time volunteer recognition dinner on 21 May at Liverpool Catholic Club. The event recognises the invaluable contribution that volunteers in Liverpool make throughout the year.

Liverpool City Council Annual Report 2013-14

59

The Year in Review (continued...)

City Library Renewal The complete renewal of an air-conditioning plant at the City Library was completed this year. The works were funded by the Loan Infrastructure Renewal Scheme and valued at $1.5m.

Miller Community Centre Improvements Improvements valued at $54,000 were made to the Miller Community Centre (former Miller Library), in order to establish an employment and education hub in Miller. The facility is leased to the Community 2168 project.

Community Facility Improvement and Upgrades Council spent $5.7 million renewing, refurbishing and improving many of its existing community facilities including: •• An internal upgrade to Orange Grove Community Centre •• Upgrades to the Speed Street Community Centre •• Building upgrades to the Brass Pipe and Band Hall, Michael Wenden gymnasium and three of Council’s child care centres •• Potable water and electrical supply to Kokoda Oval •• Air-conditioning renewal to Cecil Hill •• Improvements to the 50 metre pool at Wenden Swim Centre.

BEFORE

AFTER

Liverpool City Council Annual Report 2013-14

60

COMMUNITY SATISFACTION – COMMUNITY FACILITIES Annual Telephone Survey

SATISFACTION FOR PROVISION OF COUNCIL'S

4.50

LIBRARY SERVICES & PLAYGROUNDS

4.00 3.50 3.00 2.50 2.00

CONTINUES TO GROW.

1.50 1.00 0.50 0.0 Libraries

Playgrounds

2011

2012

2013

CHILDCARE CENTRE

CUSTOMER SERVICES

Utilisation Rates

50,000

2012/13

Target 86.1

77

40,000 30,000

Sept Qtr

20,000

85

10,000

Dec Qtr Qtr Avg 2012

Sep Qtr

Dec Qtr Mar Qtr Jun Qtr

(INCLUDING AFTER HOURS)

42,624

47,568

47,957

47,249

43,953

REQUESTS

15,407

18,572

19,080

19,814

17,259

CUSTOMER SERVICE CENTRE

12,385

17,496

16,925

16,222

14,167

90 CALLS

Mar Qtr

85 Jun Qtr

94

Liverpool City Council Annual Report 2013-14

61

COMMUNITY SATISFACTION – SUPPORT SERVICES Annual Telephone Survey

COMMUNITY SATISFACTION WITH PROVISION OF SUPPORT SERVICES DROPPED SIGNIFICANTLY BETWEEN 2011 & 2012;

3.80 3.70 3.60 3.50 3.40 3.30 3.20 3.10 3.00 2.90 Aged persons 2011

Young people 2012

Multicultural communities

HOWEVER THIS IMPROVED IN 2013 WITH SATISFACTION RATES INCREASING.

2013

CUSTOMER SERVICE STANDARDS This project is aimed at developing new customer service standards for the whole of Council to support the provision of exceptional, courteous and timely responses to the community and customers of Council.

Staff Training A comprehensive training program was delivered to improve how Council staff communicate with customers. More than two hundred employees were trained through the year. The training focused on behaviour and social styles for different personality types.

Policy Review Council reviewed its Customer Service and Communications Policy in May 2014. This review will form the basis for the new customer service standards.

Customer Service Week A range of activities were held during Customer Service week in December 2014 to improve customer service levels across all of Council. Activities included buddying sessions with Customer Services staff to give other staff and management an insight into Council’s operations and customer service delivery and morning teas aimed at introducing different departments to each other.

Liverpool City Council Annual Report 2013-14

62

CARNES HILL RECREATION AND COMMUNITY PRECINCT This project will deliver a new recreation and community precinct in Carnes Hill that provides services, facilities and spaces to support the health and local wellbeing of the community, including a community centre, district library, leisure centre, key suburb park, skate park and associated services.

The proposed precinct will cater for residents living in Carnes Hill, Hoxton Park, West Hoxton, Prestons, Middleton Grange, Edmondson Park and the broader Liverpool catchment.

Consultations and proposed design More than 250 community members responded to the proposed design of the Precinct through various community engagement platforms. Community responses detailed overwhelming support for the project including key issues and areas for improvement in the proposed design.

Healthy Living Program Live Well in Liverpool delivered a range of free activities and programs including walking and cycling groups, healthy cooking classes and a Certificate II in Hospitality through the Liverpool Community Kitchen and Hub. A Healthy Living in Liverpool Cookbook modified traditional cultural recipes suggested by program participants into healthy eating options.

Development of an active travel map The Liverpool and Fairfield Active Travel Map was developed to promote physical activity. 10,000 copies of this map were printed for each Local Government Area. The map was translated into 20 languages and has been distributed widely through community organisations and Council facilities and events.

Development Approval and detailed designs The Development Application was submitted to the Sydney West Joint Regional Planning Panel (JRPP) for independent assessment. The Plans were approved by the Panel and detailed designs for the Precinct have been completed.

LIVE WELL IN LIVERPOOL This project delivered community-based physical activity and healthy living programs and policies that support healthy lifestyles, reduce obesity and enhance positive health behaviours in the daily lives of people in Liverpool. The program was funded by the NSW Department of Health and Ageing, Heart Foundation, South Western Sydney Local Health District and Fairfield City Council.

There were 285 people from disadvantaged groups participated in walking groups, cycling training sessions, healthy cooking program and outdoor gym sessions.

Installation of outdoor gym An outdoor gym was installed at Hart Park, Warwick Farm. The equipment is aimed at encouraging local residents to work-out and be active outdoors.

Liverpool City Council Annual Report 2013-14

63

Direction 04.

Proud Engaged City

This direction is about community engagement, pride and identity. As a regional city, Liverpool is home to several iconic facilities such as the Casula Powerhouse Arts Centre and Brownes Farm Reserve.

64

Direction 04.

Proud Engaged City 10-YEAR STRATEGIES Strengthen and celebrate Liverpool’s unique identity.

Engage and consult with the community to enhance opportunities for communication and involvement.

Deliver a range of stimulating and vibrant cultural events, programs and festivals.

Provide first class and iconic facilities and places.

Protect and preserve Liverpool’s heritage, including its rural landscape and cultural history.

PROGRESS AGAINST PRINCIPAL ACTIVITIES Casula Powerhouse Arts Centre (CPAC) 5 actions were on track/completed 1 action is in progress/carried over to next year

Community Engagement All 11 actions were on track/completed

10-YEAR COMMUNITY GOALS These are the goals for the city of Liverpool. Everyone has a role in achieving these goals, whether they are a government department, business or resident in Liverpool.

85%

OF PEOPLE EXPRESS SATISFACTION OR BETTER WITH COUNCIL’S CONSULTATION WITH THE COMMUNITY.

Events

76% satisfaction or better in December 2013

1 year Actions

AN INCREASE IN PEOPLE'S

6 actions were on track/completed 1 action is in progress/carried over to next year

(Source: Annual Telephone Survey)

SENSE OF BELONGING IN THEIR CITY.

51% of people as at December 2013 (Source: Annual Telephone Survey)

88% on track

12% delayed

STRATEGIC PROJECTS

AN INCREASE IN THE

NUMBER OF PEOPLE WHO PARTICIPATE IN ARTS & CULTURAL ACTIVITIES.

Visitation to Casual Powerhouse Arts Centre increased by 15% in comparison to 2011-12

STATUS Communications Strategy Project is still PROJECT NAME

under-way and has been carried over to 2014-15

Liverpool City Council Annual Report 2013-14

65

The Year in Review Citizenship Ceremony Liverpool welcomed 1,222 new citizens at 13 ceremonies. The top 5 countries of origin were Iraq, India, Fiji, Vietnam and Philippines. A special citizenship ceremony was also held with a new 100 year old citizen. The event attracted significant media attention.

Casula Powerhouse Arts Centre (CPAC) A range of events were held at CPAC this year, including: •• The launch of the funding campaign for the Way out West Festival for Children with the major project ‘Tanabata Wish Upon a Star’ receiving $4,500.

•• A Smash and Grab on 7 June, which included the performance and creation of the commissioned artwork, Hollow Promise – Casula by artist, Gary Deirmendjian. The day attracted 170 visitors.

•• The opening doors exhibition launched on 24 May. Thirty art works were exhibited by students and 13 artworks by mid-career artists. The exhibition celebrates the involvement of the community to combat graffiti and vandalism. The program was funded by the Australian Government under the Proceeds of Crime Act 2002.

•• Three performances including ‘The Good, The Bad and the Ethnic’ which had a 61% attendance rate and generated $5,000 in profit.

•• A senior’s matinée performance of ‘Musical of the Night’, which had 100% attendance and sold 100 lunches on the day.

•• Touring its first in-house production of Tough Beauty to MonkeyBaa theatre in Darling Quarter, more than 400 children and industry professionals attended.

•• A range of exhibitions including; Enraptured – the Art of Costuming, Tony Mott rock exhibition, NEXT 2013 HSC art students exhibition and The Christo: John Kaldor Family Collection.

•• Hosting the Governor General’s International Women’s Day function in March 2014.

•• Navigation Pacifica 2013 on Saturday 19 October.

More than 4,000 people attended a range of activities, events and performances. This includes BBQ Pacifica which is a part of the Sydney Morning Herald’s, Crave International Food Festival.

Best Art Gallery Award CPAC won Best Art Gallery in ‘Best of Sydney’ Awards 2013.

Participation at Programs and Events PROGRAM Workshops (Access/School Holidays/Adult/Seniors)

Legal Art Walls Life Drawing

VALUE 4,119 481 88

Clayhouse

966

Storytime

3,057

Liverpool City Council Annual Report 2013-14

66

CPAC – Grants Casula Powerhouse Art Centre (CPAC) applied for multiple grants during the year including $200,000 over 2 years from the Crown Resort Foundation for a Western Sydney tour of CPAC’s flagship children’s festival, ‘Way out West’. CPAC also secured: •• ArtsNSW funding of $21,500 for the local tour of Elders of Liverpool – A photo exhibition by Merv Bishop, a leading Aboriginal artist.

•• Funding of $62,000 from a range of sources including the Australia Council for the Arts and Arts, and NSW Young People.

•• NSW Sports and recreation funding of $10,000 and NSW Department of Trade and an investment grant of $5,000 for Casula Powerhouse Education Program.

Community Forums Council organised 20 community forums this year.

Topics discussed include Council’s budget, policing update and information sessions on Council initiatives.

Online Community Engagement Portal Liverpool Listens, Council’s new online community engagement portal was launched in May 2014. The website received 1,206 visits between May and June.

Community members were engaged on projects such as Liverpool night markets, the Building Our New City project and a multicultural advisory forum through the portal.

NAIDOC Week and Sorry Day Council organised a number of initiatives to promote and celebrate Aboriginal culture within Liverpool.

There were 250 participants in the NAIDOC day march from Macquarie Mall to Bigge Park followed by a family fun day on 10 July 2013. More than 65 people participated in Sorry Day activities including Smoking Ceremony and flag raising on 7 June 2014.

Australia Day Festival An Australia Day event was held on 26 January 2014 at Woodward Park Liverpool with more than 30,000 people attending. There were 21 food stallholders, 19 general market stalls, 7 amusement rides and approximately 250 performers including Third Degree (X Factor finalist 2012) and Johnny Ruffo (Home and Away, X Factor and Dancing with the Stars).

Liverpool City Council Annual Report 2013-14

67

The Year in Review (continued...)

Harmony Day More than 850 people celebrated Harmony Day at Bigge Park on 21 March 2014. Activities included a soccer clinic with the Western Sydney Wanderers, community art and citizenship ceremony.

New Year’s Eve New Year’s Eve celebrations were held at Chipping Norton Lakes in December. There were 9,000 attendees for the New Year’s Eve event. Entertainers included The Kingz Party band, Smurf Show, Ashton Circus Show, Imprint dance crew and Tee (X Factor top 13).

Starry Sari night Starry Sari Night, a Bollywood themed film night was held on 31 August 2013 with more than 3,000 people attending. Starry Sari Night aims to celebrate Liverpool City’s rich cultural diversity and contributes to make Liverpool’s City Centre more active and vibrant, particularly during evenings and on weekends.

‘Liverpool Life’ ‘Liverpool Life’, Council’s new-look newsletter was launched and distributed to 14,464 households in rural areas and 58,370 households in urban areas on a bi-monthly basis this year. The new-look of the newsletter provides frequent updates to the community in a more vibrant and easy to read format.

The key stories are translated into the top three language groups.

Liverpool City Council Annual Report 2013-14

68

COMMUNITY SATISFACTION - VIBRANT PROSPEROUS CITY Annual telephone survey 4.50 4.00 3.50 3.00 2.50 2.00 Support for arts and cultural groups

Casula Powerhouse Arts Centre

2011

Information on the website

2012

Consultation with the community

Festivals and major events

2013

COMMUNITY SATISFACTION FOR CONSULTATION WITH THE

COMMUNITY SATISFACTION WITH

COMMUNITY AND FESTIVALS AND MAJOR EVENTS DEMONSTRATES A NOTABLE INCREASE

AND COULD BE ATTRIBUTED TO COUNCIL’S INTRODUCTION FOR EVENTS SUCH AS NYE AT CHIPPING NORTON LAKES AND STARRY SARI NIGHT.

CASULA POWERHOUSE ARTS CENTRE REMAINS HIGH

WHILST SUPPORT FOR ARTS AND CULTURAL GROUPS EXPERIENCED A DROP BETWEEN 2011 & 2012 AND IS GRADUALLY INCREASING.

Casula Powerhouse Arts Centre 66,000 64,000 62,000 60,000 58,000 56,000 54,000 52,000

2011-12 Visitations 55,619

2012-13 65,668

2013-14 65,793

Liverpool City Council Annual Report 2013-14

69

Direction 05.

Natural Sustainable City

This direction is about protecting the environment and ensuring development is sustainable and ecological.

70

Direction 05.

Natural Sustainable City 10-YEAR STRATEGIES Lead the community to develop and implement sustainable practices.

Enhance and protect natural corridors, waterways and bushland.

Reduce adverse environmental impacts for present and future generations.

PROGRESS AGAINST PRINCIPAL ACTIVITIES Environmental Sustainability All 10 actions were on track/completed

Stormwater Management 4 actions were on track/completed 1 action is in progress/carried over to next year

Waste Management

All 6 actions were on track/completed

1 year Actions

10-YEAR COMMUNITY GOALS These are the goals for the city of Liverpool. Everyone has a role in achieving these goals, whether they are a government department, business or resident in Liverpool.

AT LEAST 80% OF DOMESTIC WASTE IS DIVERTED FROM LANDFILL.

69.4% of corporate and community total annual waste diverted from landfill 2013-14.

(Source: Fortnightly Waste Tonnage Report)

IMPROVED CONDITION OF

RIVERS AND WATERWAYS TO B+ OR BETTER.

Only 2 out of 6 rivers/waterways in Liverpool have this rating.

95% on track

(Source: 2012-2013 River Health- Georges and Cooks River Alliance)

5% delayed

GREATER SYDNEY. Sydney wide 22kl per house and 159kl per unit. Liverpool

STRATEGIC PROJECTS

Community Recycling Centre PROJECT NAME

Community Nursery Education Centre

A YEARLY HOUSEHOLD WATER CONSUMPTION RATE COMPARABLE TO

STATUS

Completed

Project is still under-way and has been carried over to 2014-15

is 236.4kl per house and 190kl per unit.

(Source: www.myplanetfootprint.com.au)

INCREASED NATURAL BUSH LAND CORRIDORS THAT ARE RESTORED.

This data is not yet available

Liverpool City Council Annual Report 2013-14

71

The Year in Review05.

Direction Natural Sustainable City Sustainability Blitz Workshop There were 8 Sustainability Blitz Workshops held this year including Natural Green Cleaning, Composting and Worm Farming, No Dig Gardening, Plant Propagation, Chook Care and an Organic Garden Problem Solver workshop.

Sustaining Liverpool Newsletter The Winter, Spring, Summer and Autumn edition of the Sustaining Liverpool Newsletter was distributed to more than 1,500 households.

Tree Planting There were eight community tree planting activities held this year including National Tree Day on 28 July.

The Council also supported 35 Schools to participate in Schools National Tree Day by providing 1,800 plants. There were 126 volunteers and 1,920 plants were planted.

Community Participation and Volunteering A total of 547 people and community volunteers participated in activities, programs and events including the Environment Volunteer Program, Community Tree Planting program, National Tree Day event and the Sustainability Blitz Workshop Series. A Volunteer Recognition event was held on 4 December 2013 to thank these volunteers.

Reducing hazardous and household waste Two chemical clean out events were held on 18 October 2013 and 22 February 2014. More than 652 cars attended the event and 28 tonnes of hazardous waste were collected and disposed of in an environmentally safe manner.

A Garage sale trail was held on 26 October 2013 to support families in Liverpool to re-cycle unwanted household products.

Flood Prevention Council continues to provide the necessary infrastructure to protect our community from flooding.

Restoration of 400 metres of heavily damaged pipes to improve hydraulic capacity and extend the service life of Council’s piped drainage systems in Lurnea was completed. A total of 1.3 kilometres of pipe has been rehabilitated covering a pipe network of 10 kilometres during 2013-14. Metres of drainage pipes rehabilitated during this period.

Liverpool City Council Annual Report 2013-14

72

Bushland restored and maintained The cumulative area of bushland restored and maintained by Council’s Environment Levy program in 2013-14 is 872,791m2 since the commencement of the program. Of this, approximately 179 hectares of new bushland areas were restored in 2013-14, including: •• Blamfield Oval, Ashcroft •• Brickmakers Creek, Warwick Farm •• Cabrogal Park, Hinchinbrook •• Dwyer Oval, Warwick Farm •• Ernie Smith Reserve, Moorebank •• Fassifern Park, Cartwright •• Glen Regent Reserve, Casula

Water and Energy Conservation

AFTER

•• Window tinting and LED lighting replacement to level 2 of the Liverpool City Library •• Installation of energy efficient equipment including solar panels at Wattle Grove and Hinchinbrook Early Education and Care Centres.

•• Installation of waterless urinals at Liverpool City Library to reduce water usage and deliver cost savings.

BEFORE

Council undertook a range of water and energy conservation initiatives this year including:

Liverpool City Council Annual Report 2013-14

73

STORMWATER MANAGEMENT SERVICE CHARGE The Stormwater Management Services Charge commenced in July 2008 and generates approximately $1.2 million in funding each year to undertake additional stormwater rehabilitation and renewal works to accommodation for Liverpool’s growing population.

The following table provides a summary of works completed for the year ending 30 June 2014.

PROJECTS PARTLY OR FULLY FUNDED THROUGH STORMWATER MANAGEMENT SERVICE CHARGE Flood Mitigation

FUNDING FROM STORMWATER CHARGE ($)

TOTAL EXPENDITURE ($)

STATUS AS AT 30 JUNE 2014

$33,068

$33,068

New Flood Markers at Chipping Norton, Austral and Prestons.

$7,037

$7,037

Completed

Flood Mitigation - Overland Flows

$15,400

$15,400

Completed

CBD Trunk Drainage - Elizabeth St, George St to College Street.

$10,631

$10,631

Completed

$110,979

$110,979

Miller - New Gross Pollution Trap

$78,995

$78,995

Completed

Hinchinbrook – New Gross Pollution Trap

$31,984

$31,984

Completed

Drainage Enhanced Maintenance

$266,624

$226,941

Programmed Drainage Maintenance

$153,312

$117,839

Completed

Stormwater Pipe Inspection, Assessment and Ancillary Works

$113,312

$109,102

Completed

Erosion Protection Works

$164,514

$164,514

Bonds Creek, Tenth Avenue Austral Bank Stabilisation

$61,962

$61,962

Completed

Wattle Grove Wetland, Wattle Grove – Bank Stabilisation

$63,050

$63,050

Completed

Georges River, Pleasure Point – Erosion Protection

$39,502

$39,502

Completed

Stormwater Pipe Restoration and Renewal

$587,546

$587,546

Stormwater Pipe Relining

$379,560

$379,560

Completed

Stormwater Pipe Structural Patches

$207,986

$207,986

Completed

$1,162,731

$1,123,048

Stormwater Quality

Grand Total

Liverpool City Council Annual Report 2013-14

74

COUNCIL'S TOTAL ENERGY CONSUMPTION (EXCLUDING STREET LIGHTING) 32.5

$1,600,000

32,364

$1,580,000 $1,560,000

000's GJ

32.0

$1,540,000

31,627

$1,520,000

31.5

$1,500,000 $1,480,000

31.0

2012 - 2013

COUNCIL’S TOTAL ENERGY CONSUMPTION DECREASED BY APPROXIMATELY 3%

DURING 2013-14 WHEN COMPARED TO 2012-13

$1,460,000

2013 - 2014

NATIVE PLANT ECOSYSTEMS

000's SQM

900

872,791 857,841

850

828,514

800 757,174

759,974

Yr End 2012/13

Sep Qtr

750

700

650 Dec Qtr

Mar Qtr

Jun Qtr

Liverpool City Council Annual Report 2013-14

75

COMMUNITY RECYCLING CENTRE Council opened the Liverpool Community Recycling Centre at its operations centre in Rose Street, Liverpool. To deliver the project, Council secured a $250,000 grant from the NSW Environmental Protection Authority (EPA).

Recycling Capability The Centre allows residents to drop off their household waste, in-turn reducing up to 85% of the problem wastes that are traditionally disposed of at Chemical Clean-Out events.

More than 25 tonnes of problem waste was diverted from landfill within 6 weeks of operation, 20 tonnes being computers and television. There were 412 participants in the first 6 weeks since the Centre was opened.

The Liverpool Community Recycling Centre will be used as a 'model' by the EPA to showcase the benefits of such facilities to other Councils and organisations.

COMMUNITY SATISFACTION – NATURAL SUSTAINABLE CITY Annual telephone survey 4.5

COMMUNITY SATISFACTION WITH

4

HEALTH OF RIVERS AND CREEKS HAS REMAINED RELATIVELY

3.5 3 2.5

STABLE IN THE PAST THREE YEARS. EVEN THOUGH IT HAS DROPPED SLIGHTLY, THE SATISFACTION RATE FOR DOMESTIC WASTE SERVICES IS STILL HIGH AND HIGHER THAN THE BENCHMARK FOR NSW COUNCILS.

2 1.5 1 0.5 0 Health of rivers and creeks

2011

Domestic Waste Services

2012

2013 Liverpool City Council Annual Report 2013-14

76

ENVIRONMENT LEVY WORKS On 3 July 2007, Council received approval for a permanent environment levy from the then Department of Local Government. The environment levy is an ad valorem charge per rateable property and is approximately $20 per property per annum. The funds allow Council to undertake projects, programs and initiatives which address environmental sustainability in Liverpool.

Council’s Environment Restoration Plan provides the framework for delivery of key projects which are funded through the environment levy.

The following table provides details of all projects funded through the levy in 2013-14.

INCOME AND EXPENDITURE FOR THE ENVIRONMENT LEVY

AMOUNT

TOTAL INCOME

$1,541,756

Environment Levy

$1,436,116

Interest Environment Levy Summary of Expenditure

DETAILS

$105,640 $1,151,360

ADMINISTRATION AND EDUCATION COSTS Administration Costs (includes Salaries)

Community Support

$366,390

• Salaries of Environment Restoration Coordinator, two project officers, volunteer supervisor and site inspector • Consultant costs

$9,595

• Provision of support for Environment Advisory Committee and environment group meetings and activities • Provision of training for Environment Volunteers

George’s River Riverkeeper Program

$40,717

Contribution to delivery of George’s River Riverkeeper Program which undertakes creek cleaning projects at various locations around Liverpool Development and delivery of educational material and programs including: • Major environment restoration projects

Educational Material and Programs

$22,524

• Sustainability Blitz workshop series • Quarterly environment activity flyers • Development and distribution of Council’s quarterly environment newsletter Sustaining Liverpool • Tree planting activities and environment events

TOTAL SPEND ON ADMINISTRATION AND EDUCATION

$439,226

Liverpool City Council Annual Report 2013-14

77

ENVIRONMNET LEVY WORKS (CONTINUED...)

INCOME AND EXPENDITURE FOR THE ENVIRONMENT LEVY

AMOUNT

DETAILS

MAINTENANCE, MATERIALS AND EQUIPMENT

Plants

$16,365

Locally native plants for tree planting activities, tree giveaways, environment group activities, schools programs, grant projects, bush regeneration maintenance activities and Sustainability Blitz workshops

Mulch and site preparation

$23,600

Site preparation and provision of mulch for programs and activities

Site Maintenance

$10,404

Site maintenance works on completed major bush regeneration project sites

Bush Regeneration Maintenance

$243,295

4 full-time staff to undertake maintenance of bush regeneration sites

Equipment and Tools

$4,184

Delivery of annual tree planting calendar, environment group activities, environment events including National Tree Day, bush regeneration maintenance and Sustainability Blitz workshops

TOTAL SPENT ON MAINTENANCE, MATERIALS AND EQUIPMENT

$297,848

ON-GROUND CONTRACTED WORKS

Bushland and riparian restoration works for the environment restoration project which includes weeding, locally native tree planting and litter removal

Bushland and riparian restoration works for the environment restoration project which includes weeding, locally native tree planting and litter removal

$28,715

Maxwells Creek Riparian Restoration Project – Area 3 (Commenced March 2014, primary works in progress)

$14,549

Haigh Park Riparian Restoration Project – Area 1 (Commenced March 2014, primary works in progress)

$30,560

Ernie Smith Reserve Riparian Restoration Project – Area 4 (Commenced March 2014, primary works in progress)

$18,883

Lot 10 Heathcote Road Riparian Restoration Project – Area 1 (Commenced December 2013, Capital works completed)

$2,640

The River Walk Riparian Restoration Project – Area 2 (Commenced November 2013, primary works in progress)

$5,940

Tepper Park Riparian Restoration Project – Area 1 (Commenced October 2013, primary works in progress)

$1,632

Murragan Park Bushland Restoration Project – Area 3 (Commenced April 2014, primary works in progress)

$3,780

Rossini Drive Riparian Restoration Project – Area 2 (Commenced February 2013, Primary works in progress)

Liverpool City Council Annual Report 2013-14

78

INCOME AND EXPENDITURE FOR THE ENVIRONMENT LEVY

Bushland and riparian restoration works for the environment restoration project which includes weeding, locally native tree planting and litter removal

AMOUNT

DETAILS

$26,257

Nelson Phillis Park Bushland Restoration Project – Area 1 (Commenced August 2013, Capital works completed)

$24,456

Lehmanns Oval Riparian Restoration Project – Area 1 (Commenced August 2013, Capital works completed)

$32,633

Miller Park Riparian Restoration Project – Area 2 (Commenced June 2013, Capital works completed)

$62,933

Hoxton Park Riparian Restoration Project – Area 3 (Commenced December 2013, Capital works completed)

$25,114

Cabrogal Park Riparian Restoration Project – Area 2 (Commenced February 2013, Capital works completed)

$38,787

Mannix Park Bushland Restoration Project – Area 2 (Commenced May 2013, Primary works in progress)

$31,262

Blamfield Oval Riparian Restoration Project – Area 1 (Commenced November 2012, Capital works completed)

$21,477

Powell Park Riparian Restoration Project – Area 1 (August 2012 – Project Completed)

$10,394

Fassifern Park Riparian Restoration Project – Area 2 (August 2012 – Project Completed)

$5,037

Dwyer Oval Riparian Restoration Project – Area 1 (August 2012 – Project completed)

$11,731

Brickmakers Creek – Lawrence Hargrave Drive – Riparian Restoration Project – Area 1 (August 2012 – Project Completed)

$6,525

Maxwells Creek Riparian Restoration Project – Area 2 (August 2012 – Project Completed)

$10,981

Glen Regent Reserve Bushland Restoration Project – Area 1 (September 2012 – Project Completed)

TOTAL SPENT ON ON-GROUND CONTRACTED WORKS

$414,286

TOTAL EXPENDITURE

$1,151,360

The balance of the funds not expended in 2013-14 will be transferred to the Environment Levy Reserve which will contribute to the future delivery of the Community Nursery and Environmental Education Centre.

Liverpool City Council Annual Report 2013-14

79

Direction 06.

Accessible Connected City

This direction is about local and global connections.

Council will work collaboratively with all relevant partners to improve the connectivity and functionality of Liverpool’s transport systems.

80

Direction 06.

Accessible Connected City 10-YEAR STRATEGIES Provide safe and easy travel with a high quality road and traffic management network.

Encourage sustainable and alternative transport options such as walking, cycling and public transport.

Collaborate with key stakeholders to maximise community access to emerging technologies.

PROGRESS AGAINST PRINCIPAL ACTIVITIES Roads, footpaths and cycleways 6 actions were on track/completed 1 action is in progress/carried over to next year

Road Safety All 6 actions were on track/completed

Traffic and Transport

10-YEAR COMMUNITY GOALS These are the goals for the city of Liverpool. Everyone has a role in achieving these goals, whether they are a government department, business or resident in Liverpool.

25% OF TRIPS TO WORK ARE MADE BY

MODES OTHER THAN PRIVATE CAR

15.8% in 2011. This is a slight increase from 2006 (15.3%).

(Source: Census Data)

All 8 actions were on track/completed

1 year Actions

95% OF HOMES HAVE ACCESS

TO BROADBAND

66% of homes, a significant increase since 2006 (38.1%) (Source: Census Data)

95% on track

5% delayed

85% OF PEOPLE EXPRESS SATISFACTION

IN THE MANAGEMENT OF TRAFFIC OR SAFETY ON LOCAL STREETS 80% of people in 2012.

STRATEGIC PROJECTS

Construction of Kurrajong and Bernera Roads PROJECT NAME

(Source: Annual Telephone Survey)

STATUS

Project is still under-way and has been carried over to 2014-15

Wi-Fi in the City Centre Project is still under-way and has

been carried over to 2014-15

Liverpool City Council Annual Report 2013-14

81

The Year in Review06.

Direction Accessible Connected City Resealing Works Resealing works were undertaken at Watts Rd, Western Rd (Cross St to Elizabeth Dr),Twelfth Ave, Wolstenholme Ave (Orient Rd to 450m North), King St (Devonshire Rd to Dead End) and Adams Road(Anton Road to Elizabeth Dr).

Footpath Upgrades More than $8 million was spent in road pavement renewal and rehabilitation were completed covering 18 streets with a combined length of 9.3 kilometres.

Works undertaken include: •• Footpath upgrades to improve accessibility and meet disability standards at Newbridge Rd, Chipping Norton (two), Insignia St, Sadleir and Scott St, Liverpool.

•• New footpaths were completed on sections of Longstaff Avenue, Chipping Norton, Gemas.

New and upgraded traffic facilities To improve pedestrian and traffic safety, new and upgraded traffic facilities were provided during the year at the following locations: •• Roundabout improvement at Barcelona Drive and Beech Road, Prestons •• A new roundabout at Kingsford Smith and Flynn Ave, Middleton Grange •• A new roundabout at Banks Road and Cartwright Ave, Miller

Graduate Licence Scheme workshop Four Graduate Licence Scheme ‘Helping Learner Drivers become Safer Drivers’ workshops were held this year. There were 60 participants in these workshops.

More than $18.6 million spent on Road and transport assets Council spent more than $18.6 million on preserving, restoring and enhancing all road and transport related assets during the 2013-14. This has resulted in the reconstruction and rehabilitation of major roads within the network such as Bernera Road, Badgerys Creek Road, Greendale Road and Barry Road.

BEFORE

AFTER

Liverpool City Council Annual Report 2013-14

82

Rehabilitation and Resurfacing More than 45,000 square metres of pavement surface were treated at Chipping Norton and Cartwright areas to extend pavement service life.

Rehabilitation and resurfacing works were completed at: •• Reilly Street, Lurnea •• Barry Road ,Chipping Norton •• Badgerys Creek Rd, Badgerys Creek •• Kinkuna Street, Busby •• Kaluga Street, Busby •• Macquarie Street, Liverpool •• Mcilwain Street, Ashcroft •• Smith Crescent, Liverpool •• Winnall Place, Ashcroft •• Macquarie Street, Liverpool •• Barry Road, Chipping Norton •• Watts Road, Kemps Creek •• Adams Road, Luddenham •• Wolstenholme Avenue, Greendale •• Western Road, Kemps Creek •• Twelfth Avenue, Kemps Creek •• King Street, Rossmore.

BEFORE

AFTER

Shared Paths Construction Council secured grant funding through the State Government’s River Cities Bike Program, which enabled the construction of a total of 7.4 kilometres of shared paths including 1.6 kilometres in 2013-14.

More than 2.3 kilometres of new paved pathways were provided in the established and older release areas of Liverpool.

Liverpool City Council Annual Report 2013-14

83

The Year in Review (continued...)

WORK COMPLETION RATE

100%

OF THE SCHEDULED FOOTPATH WORKS TO MEET DISABILITY STANDARDS WERE COMPLETED

75%

OF SCHEDULED CYCLE- WAYS PROGRAM WORKS WERE COMPLETED

85%

OF THE NEW FOOTPATH PROGRAM WORKS WERE COMPLETED

Road upgrades to support growth

Bus Stop and Road Construction

Major road upgrades were undertaken within the Prestons area to support current and predicted future growth in the residential and industrial release areas of Prestons, Carnes Hill, Edmondson Park and Horningsea Park.

There were 64 bus stops installed and 2.4 kilometres of road constructed this year.

REJUVENATION PROGRAM WAS UNDERTAKEN AT: The Streets located in Chipping Norton:

The Streets located in Hinchinbrook:

•• Beachcomber Place •• Brigantine Street •• Buckingham Crescent •• Clipper Close •• Ebb Tide Street •• Frank Oliveri Drive •• Galleon Close •• Horsham Place •• Mead Place •• Rudham Place •• Sanctuary Place •• Sea Spray Court •• Witham Place •• Yachtsman Drive

•• Coronation Drive •• Groote Avenue •• Linnie Place •• Melville Close •• Newry Place •• Pentecost Street •• Petrel Place •• Pigeon Place •• Pipet Place •• Rottnest Avenue •• Saddleback Close •• Sandplover Close •• St Peters Close •• Sunbird Close •• Swift Place •• Tern Place •• Robin Street Liverpool City Council Annual Report 2013-14

84

Managing Council Assets MANAGING COUNCIL ASSETS Introduction Council is responsible for the management, care and control of a wide range of infrastructure assets.

These include public roads and other transport related facilities, floodplain and drainage networks, parks, reserves and recreational facilities, property and buildings. The combined replacement cost of these is more than $1.96 billion.

The scope and value of assets managed by Council is shown in the figure below.

CURRENT REPLACEMENT COST INFRASTRUCTURE ASSETS 2014

Asset management planning Council has a comprehensive suite of asset management planning documents in place which are in line with current best practice.

Asset Renewal and Replacement During the year, Council continued its capital works program to renew and replace infrastructure assets. Works were funded from the following income sources: •• special rate variation; •• stormwater management service charge; •• grants from Commonwealth and State governments for a range of infrastructure projects; and •• Council’s own funding sources including section 94 developer contributions.

PARKS $149m 8% BUILDINGS $278m 14%

DRAINAGE $434m 22%

ROADS $1,098m 56%

Liverpool City Council Annual Report 2013-14

85

MANAGING COUNCIL ASSETS Road and Transport Assets Council is responsible for the care, control and management of more than 853 kilometres of formed roads. Approximately seven kilometres of this network is unsealed and 36 kilometres has regional road status. During 2013-14 an additional 13 kilometres of new roads were added to the network as a result of new subdivision, mostly in the Middleton Grange and Edmondson Park urban release areas.

Council continued to implement road pavement management strategies to progressively upgrade assets that are in poor condition, while focusing on preventing assets that are in fair or good condition from falling into the poor category.

the historical performance trend of Council’s road network condition (expressed as Pavement Condition Index, PCI) from 1995 to 2014. As seen from the condition graph, the network condition has gradually improved since 2010 resulting in a substantial reduction in the asset renewal gap. This is because Council has implemented its asset management plan and increased its budget for pavement maintenance and renewal.

Drainage Assets Council’s drainage assets include more than 547 kilometres of piped drainage systems and associated pits, gross pollutant traps, flood retention basins, formed channels and waterways with a combined value of more than $433 million.

Road Pavement and Assets Survey A condition survey of Council’s road pavement assets was completed in 2013. The following graph illustrates

Council uses state-of-the-art CCTV to assess the structural condition and hydraulic performance of its drainage network. These inspections provide Council with accurate condition data and digital imagery of its pipe network.

ROAD NETWORK CONDITION (1995 TO 2014) AVERAGE PCI 9 8 7 6 5 4 3 2 1

Liverpool City Council Annual Report 2013-14

2015

2014

2013

2012

2011

2010

2009

2008

2007

2006

2005

2004

2003

2002

2001

2000

1999

1998

1997

1996

1995

1994

0

86

Parks and Recreational Facilities Council manages a portfolio of more than 500 open space reserves, consisting of regional, district and local open space made up of active, passive reserves and natural bushland. The portfolio includes 115 recreational and sporting facilities including netball courts, tennis courts, cricket nets, skate ramps and aquatic centres.

These assets cover approximately 1400 hectares of land and have a combined replacement cost of more than $149 million.

Buildings Council cares for 210 buildings which have a wide range of uses and include office space, parking stations, aquatic centres and heritage buildings. The combined replacement cost of these buildings is currently more than $278 million.

Condition of Assets Council has built up a comprehensive database of all its assets to facilitate necessary planning and valuation of its assets to a high level of accuracy. Council’s ongoing asset surveys continue to provide valuable data to objectively determine asset condition and performance. This has enabled Council to proactively develop maintenance and renewal strategies and programs that are responsive and cost effective.

The condition and performance information for some of Council’s key assets are summarised below:

CONDITION OF INFRASTRUCTURE ASSETS Percentage in each condition state 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% ASSET CATEGORY:

Roads

CONDITION STATE:

Bridges EXCELLENT

Footpaths GOOD

Buildings AVERAGE

Playgrounds POOR

Drainage

GPT

VERY POOR

Liverpool City Council Annual Report 2013-14

87

Infrastructure Report Card The table below shows the infrastructure report card indicating the overall situation of each category of Council assets. All Council assets are “In Control” situation indicating that its Asset Management Plans are effective.

ASSETS

REPLACEMENT SS7 COST TO ASSET COST SATISFACTORY RATING

Roads

$1,098,152,000

$38,585,000

Drainage

$433,489,000

$14,824,000

Buildings

$277,519,000

$4,400,000

Parks

$148,668,000

$5,079,000

TOTAL

$1,957,828,000

$62,888,000

KEY:

In control

Monitor

Action required

Condition of Assets The following table provides average condition of Council’s assets and the costs to upgrade and maintain these assets to ensure they continue to provide satisfactory standards of service over the long term.

1

ASSET DESCRIPTION

QUANTITY

ROAD AND TRANSPORT

CURRENT REPLACEMENT COST

2

AVERAGE CONDITION AS AT JUNE 2014

$1,098,152,000

3

4

5

EST. COST TO BRING TO SATISFACTORY STANDARD

EST. ANNUAL COST OF MAINTAINING ASSET AT THAT STANDARD

ANNUAL MAINTENANCE EXPENDITURE 2013-14

$38,585,000

$22,521,000

$18,591,000

Roads

853 km

$674,322,000

Good

$36,077,000

$19,442,000

$14,213,000

Kerb and gutter

1271 km

$193,241,000

Good

$908,000

$450,000

$1,481,000

Footpath and cycleways

657 km

$109,184,000

Good

$363,000

$1,531,000

$1,658,000

Bridges and culverts

103 No

$49,662,000

Good

$507,000

$291,000

$328,000

$60,009,000

Good

$476,000

$690,000

$692,000

$11,734,000

Good

$254,000

$117,000

$219,000

$14,824,000

$2,607,000

$1,769,000

$1,868,000

$1,214,000

Road furniture and structures Off street car parks

119

FLOODPLAIN AND DRAINAGE Pipes

$433,489,000

547 km

$322,540,000

Good

$11,192,000

22,667 No

$78,777,000

Good

$2,723,000

1275 No

$3,197,000

Average

$111,000

$103,000

$92,000

Retarding Basins

57

$17,187,000

Good

$590,000

$241,000

$90,000

Gross Pollutant traps

114

$5,787,000

Excellent

$0

$290,000

$81,000

19 No

$6,001,000

Good

$208,000

$105,000

$292,000

$4,400,000

$5,366,000

$4,364,000

Pits Headwalls

Wetlands

BUILDING ASSETS

$277,519,000

Admin Building

1

$43,141,000

Average

$0

$805,000

$683,000

Aquatic Centres

6

$38,326,000

Good

$0

$751,000

$474,000

Bush Fire / SES

9

$2,409,000

Good

$249,000

$54,000

$24,000

Childcare Centres

11

$11,339,000

Good

$0

$268,000

$364,000

Liverpool City Council Annual Report 2013-14

88

1

2

3

4

5

ANNUAL MAINTENANCE EXPENDITURE 2013-14

QUANTITY

CURRENT REPLACEMENT COST

AVERAGE CONDITION AS AT JUNE 2014

EST. COST TO BRING TO SATISFACTORY STANDARD

EST. ANNUAL COST OF MAINTAINING ASSET AT THAT STANDARD

Commercial Properties

2

$10,872,000

Good

$0

$215,000

$90,000

Community Centres

38

$50,505,000

Good

$0

$966,000

$895,000

Heritage Buildings

14

$34,569,000

Good

$1,137,000

$644,000

$359,000

Libraries, Museums

3

$22,245,000

Good

$0

$429,000

$364,000

Multi-Level Car Parks

2

$23,492,000

Average

$0

$429,000

$143,000

Parks Buildings / Structures

111

$33,777,000

Good

$794,000

$644,000

$505,000

Works Depot

13

$6,844,000

Poor

$2,220,000

$161,000

$463,000

$5,079,000

$9,158,000

$8,692,000

ASSET DESCRIPTION

PARKS AND RECREATION

$148,668,000

Sporting Fields/ Ovals

92

$35,049,000

Good

$1,251,000

$2,015,000

$2,042,000

Sporting Facilities

115

$7,105,000

Average

$254,000

$458,000

$486,000

Natural Reserves

32

$9,217,000

Good

$329,000

$549,000

$451,000

Parks, gardens and streetscapes

509

$87,956,000

Good

$2,313,000

$5,220,000

$4,656,000

Playground equipment

155

$8,712,000

Average

$932,000

$824,000

$982,000

6

$629,000

Average

$0

$92,000

$75,000

$62,888,000

$39,652,000

$33,416,000

Wharves, Jetties, Boat ramps

GRAND TOTAL

$1,957,828,000

NOTES: 1 Current replacement cost - estimated cost to replace existing asset with modern equivalent which will deliver same service potential.

condition. The revised estimated cost reported only includes the portion of cost that would be required to bring the assets to the required “satisfactory” condition.

2 Average condition - an overall assessment of the average condition of assets within an asset category, selected from one to five condition levels comprising excellent, good, average, poor and very poor or unserviceable.

d) The average conditions of buildings are based on a comprehensive survey undertaken at the end of 2012. Most of the amenities/toilet blocks located in parks and reserve are considered to be fit for the intended purpose with a lower maintenance requirement. Further, most of the small sheds and structures at the depot will be demolished in coming years. These structures have been excluded from any upgrade requirements.

3 Estimated cost to bring to Satisfactory Standard - estimated cost required to bring assets within an asset group to a condition level equal to or better than “good” (satisfactory) as required by the Division of Local Government’s Planning and Reporting Manual for Local Governments in NSW - 2010. Following an independent review, Council’s estimated cost to bring assets to satisfactory standard at the end of this financial year decreased significantly. Key reasons included:

a) In prior years, Council used its own asset condition assessment standard which was comparatively higher than that provided by the Office of Local Government, resulting in higher estimated cost to bring assets to “satisfactory” condition. This fact was highlighted by an independent firm of Morrison Low. b) Council completed a comprehensive condition assessment and rating of its road pavement assets in 2013 as part of its periodic condition survey program. Analysis of data indicated that there has been a significant improvement in the condition of the road with 7% of the network being improved from below average to above average condition over the last 3 years. Similarly, the road network in excellent condition has increased by 11% as a result of Council’s recent investment in road network improvements and the addition of new road assets. This has resulted in significant reduction in cost to bring to “satisfactory” condition compared to the cost reported in previous years. c) Council traditionally reported cost to bring assets to “satisfactory” condition Standard as the “practical” cost to renew/upgrade assets. The implication of this approach was the estimated cost deemed to bring the asset to an “excellent”

e) Approximately 120km of the rural road network lie predominantly within the South West Growth Centre and the ensuing residential and commercial development will ultimately see the full reconstruction, widening and upgrades to a majority of the roads. In view of this, Council will only implement its low cost strengthening and stabilisation strategies in these areas, which aim to hold these rural roads in a reasonable condition until full reconstruction can occur. The revised value of asset maintenance backlog reflects this enhanced maintenance strategy.

4 Estimated annual cost of maintaining asset at Satisfactory Standard – This estimates annual expenditure required to maintain all assets within an asset group at a “satisfactory” condition on an on-going basis.

5 Annual maintenance expenditure - Council’s actual expenditure during the financial year for the purpose of maintaining, preserving or restoring assets.

6 Length of Stormwater Pipes – As survey of all known stormwater pits and pipes within Liverpool has been completed and mapped. The current length has been calculated from the map layer which shows a reduction of 43km of pipes reported last year. The main reason for this reduction is that table drains and pipes in minor culverts and driveway crossings in rural areas were included as stormwater pipes in the previous report. These assets are now considered as part of minor culverts and included in Headwall and minor culvert category.

Liverpool City Council Annual Report 2013-14

89

COMMUNITY SATISFACTION – ACCESSIBLE CONNECTED CITY Annual telephone survey 3.7

COMMUNITY SATISFACTION WITH ACCESS TO

3.6

PUBLIC TRANSPORT EXPERIENCED A DROP BETWEEN 2011 AND 2012 BUT IS BEGINNING TO RISE AGAIN.

3.5 3.4 3.3 3.2 3.1

COMMUNITY SATISFACTION WITH CONTROLS OVER ILLEGAL PARKING CONTINUES TO DECLINE.

3.0 2.9 2.8

Access to Public Transport 2011

Controls over illegal parking 2012

2013

PARKING IN THE CITY CENTRE 1.4 $1,216,661 1.2 $1,037,253 $ million

1.0 0.8 0.6 $353,704

0.4

$295,055

$292,323 $288,593

0.2 0.0 CBD On-street

Northumberland Street 2012 - 2013

Bathurst Street

2013 - 2014

Liverpool City Council Annual Report 2013-14

90

CONSTRUCTION OF KURRAJONG AND BERNERA ROADS

This project involves the reconstruction and widening of Kurrajong and Bernera roads to improve access to major commercial, industrial and residential areas in Liverpool. Once completed, a direct east to west link will be available from the Hume Highway to Cowpasture Road, significantly improving traffic conditions and access across the local government area.

To date, Council has spent more than $25 million and substantially completed Bernera Road from Camden Valley Way to M7 and Kurrajong Road from Bernera Road to Kookaburra Road.

Key deliverables this year:

Bernera Road pavement, landscaping and footpaths Council undertook major construction works between Kurrajong Road and Camden Valley Way. Redesign of electrical services and tendering of electrical and landscaping works were completed.

Kurrajong Road pavement and bridge over Cabramatta Creek Design plans for construction were completed this year and works are expected to commence early in 2015 and completed during the year.

WI-FI IN THE CITY CENTRE

Wi-Fi hotspots were installed in the Liverpool city centre to provide residents, workers and visitors with access to internet and enhance usage of the public spaces in the city centre, attracting new users to the area and encouraging an increase in length of stay.

Hot spot locations There were 31 hot spot locations installed this year.

Wi-Fi integration Council’s Wi-Fi is multi-layered and integrated with other state of the art technology such as Closed Circuit Television. Wi-Fi was launched in September 2014.

Liverpool City Council Annual Report 2013-14

91

CAPITAL WORKS STATUS REPORT -INFRASTRUCTURE & ENVIRONMENT PROGRESS BY DEPARTMENT PERFORMANCE CIVIL CONSTRUCTION BUILDINGS OPEN SPACE SUSTAINABLE INDICATOR AND ASSETS CONSTRUCTION CONSTRUCTION ENVIRONMENT

TRANSPORT PARKING

INFRASTRUCTURE AND ENVIRONMENT TOTAL

Approved budget

$25,333,929

$6,678,464

$4,117,074

$659,779

$479,887

$37,269,133

Actual expenditure

$19,061,008

$4,516,048

$3,072,041

$431,693

$1,800

$27,082,590

82

29

31

1

1

144

Number of projects completed

67 (82%)

23 (79%)

26 (84%)

0 (0%)

0 (0%)

116 (81%)

Number of projects carried over

15 (16%)

7 (9%)

4 (7%)

1 (1%)

1 (1%)

28 (19%)

Total number of projects

THIS YEAR, COUNCIL SPENT $27 MILLION ON CAPITAL PROJECTS WITH 116 OF THE PLANNED 144 PROJECTS BEING COMPLETED. 28 OF THESE PROJECTS HAVE BEEN CARRIED OVER TO 2014-15.

Liverpool City Council Annual Report 2013-14

92

Liverpool City Council Annual Report 2013-14

93

Direction 07.

Leading Proactive City

This direction is about Council, its customers and operations. Council will place customer satisfaction, innovation and best practice at the centre of all its operations, continuing to build on its strong financial position by effectively and efficiently managing its resources and asset.

94

Direction 07.

Leading Proactive City 10-YEAR STRATEGIES Position Council as an industry leader, delivering best practice and innovation.

Lead partnerships and collaboration with community, business and governments.

Provide business excellence and financial sustainability to deliver.

PROGRESS AGAINST PRINCIPAL ACTIVITIES Civic and Corporate Leadership All 7 actions were on track/completed

Financial Sustainability 3 actions were on track/completed 1 action is in progress/carried over to next year

Governance 8 actions were on track/completed 1 action is in progress/carried over to next year 1 action will not be completed

Information Technology 3 actions were on track/completed 1 action is in progress/carried over to next year

Workforce Management All 9 actions were on track/completed

1 year Actions

Website Optimisation PROJECT NAME

STATUS

Completed.

Property Strategy Project is still under-way and has been carried over to 2014-15

10-YEAR COMMUNITY GOALS These are the goals for the city of Liverpool. Everyone has a role in achieving these goals, whether they are a government department, business or resident in Liverpool.

INCREASED NUMBER OF PEOPLE

WHO REPORT SATISFACTION OR BETTER WITH THE OVERALL PERFORMANCE OF COUNCIL

70% of people in 2013, which is a 10% increase from 2012. (source: Annual Telephone Survey)

90% ORGANISATIONAL CLIMATE SCORE

Council had an organisational climate score of 65.29 in 2012. (soure: 2012 Liverpool City Council Climate Survey)

88% on track

STRATEGIC PROJECTS

12% delayed

A FINANCIAL SUSTAINABILITY

RATING OF STRONG

WITH AND A POSITIVE FINANCIAL OUTLOOK. Council’s latest assessment from T-Corp was ‘Strong with a Negative outlook.’

Liverpool City Council Annual Report 2013-14

95

The Year in Review07.

Direction Leading Proactive City Training and Development Council organises a range of learning and development initiatives to develop a high performing workforce. These include: •• A training needs and skills analysis conducted in April 2014 to identify the development needs of Council’s employees. The analysis has assisted in the creation of the ‘Developing Our People Program’ which will ensure Council’s workforce remains skilled, knowledgeable and responsive, now and into the future.

•• Council’s e-learning system was upgraded to improve efficiency and automation.

•• Council received approximately $100,000 from the Federal Government to host two crucial skills enhancement qualifications courses in the areas of Diploma of Project Management and Certificate IV in Training and Education for staff.

Information and Communications Technology (ICT) Strategy (2014-2016) A draft Information and Communications Technology (ICT) Strategy has been developed to enable consistent technological innovation that assists Council to achieve its business objectives and continually improve performance.

Mobile Mayoral Offices Pop-up Mayor and Councillors’ Office were introduced.

They have been a very popular initiative and an effective means of encouraging the community to engage and interact with their elected representatives and Council staff. From November 2013 to May 2014 a total of 10 mobile offices were held at various locations around the Liverpool Local Government Area. The locations, dates and times they were held are: •• 9 Nov 2013 – Chipping Norton Shops •• 9 Nov 2013 – Wattle Grove Shops •• 14 Dec 2013 – Prestons Shops •• 14 Dec 2013 – Carnes Hill Marketplace •• 9 Feb 2014 – Family Defence Day, Holsworthy Park Oval •• 22 Mar 2014 – Cecil Hills Shops •• 22 Mar 2014 – Green Valley Shops •• 22 Mar 2014 – Miller Shops •• 31 May 2014 – Lakeside Shops •• 31 May 2014 – Wattle Grove Shops

Return on Investment Portfolio Council’s return on investment portfolio for the year ended 30 June 2014 at 4.2% exceeded the UBSW benchmark of 2.6%.

Debt Service Ratio Council’s projected debt service ratio is within the Division of Local Government benchmark of 10%.

A balance of $4.8 million from the $6.5 million loan drawn on 30 June 2009 was reset at a fixed interest rate of 4.94% for 10 years in the June quarter.

Liverpool City Council Annual Report 2013-14

96

Shining Stars Award Ceremony The Annual ‘Shining Stars’ Awards Ceremony was held on 25 March 2014. There were 81 staff nominated and 60 staff were recognised for excellence and achievement in customer service, innovation, teamwork and leadership. Council’s Communications and Events team was awarded the overall winner for the Shining Stars Awards.

Website Council continued to improve the functionality of its website to provide easy and reliable access to information and services.

Enhancements this year include the introduction of a translation capability, a mega menu for easy search, social media integration and the launch of ‘Snap, Send, Solve’, a smartphone application which allows the community to send customer requests via their smartphones. The top 5 pages visited this year were Careers, Planning and Development, Contact Us, Liverpool’s Planning Control and Waste and Recycling.

Growing Liverpool 2023 and its associated documents Growing Liverpool 2023 is the future direction for the City of Liverpool. It outlines the 10-year plan to transform Liverpool into a vibrant and dynamic city which is the destination of choice for business, living and recreation. This long term plan was launched at a special luncheon on 18 September 2014. More than 3,500 people including members of the community, business and government representatives were consulted to formulate this plan.

The Delivery Program and Operational Plan translates the directions and strategies in the Growing Liverpool 2023 into actions. It outlines the principal activities and services that Council will deliver over four years to move Liverpool forward. Council endorsed the 2013-17 Delivery Program and 2014-15 Operational Plan and budget at its June meeting.

Strategic Projects for 2014-15 include: •• Building Our New City •• Liverpool Night Markets •• Warwick Farm Bypass Road The document set the direction for all of Council’s operations now and into the future.

Liverpool City Council Annual Report 2013-14

97

AMOUNTS INCURRED IN RELATION TO LEGAL PROCEEDINGS In 2013-14 Council was involved in the following legal proceedings and incurred costs as shown in the table below: CASE

MATTER

STATUS

OUTCOME

COST

Moorebank Recyclers Pty Ltd v Liverpool City Council [2013] NSWLEC 95

Moorebank Recyclers Pty Ltd took legal action to secure easements over Council land.

Finalised

Moorebank Recyclers secured easements over Council land and Council was awarded compensation and costs.

$108,633

Hoxton Park Residents Action Group Inc v Liverpool City Council & Ors

Hoxton Park Residents Action Group commenced Class 4 proceedings questioning the validity of a development consent granted by the Joint Regional Planning Panel in February 2013.

Ongoing.

The parties are attending to all necessary matters to prepare the matter for hearing in the Land and Environment Court

Not applicable.

$28,945

Liverpool City Council v Oakvale Capital Limited

Council is part of joint action in the Federal Court of Australia against Oakvale for breaches of contract and duty of care and misleading and deceptive conduct for certain investment losses realised.

Ongoing.

The parties are attending to all necessary matters to attend a formal mediation.

Not applicable.

$45,640

Australian Turf Club v Liverpool City Council

Class 1 proceedings (2) in the Land and Environment Court, appealing Council deemed refusal of development applications.

Finalised

Appeal was upheld and the Court approved the development.

$37,558

Farah Georges v Liverpool City Council

Class 1 proceedings in the Land and Environment Court, appealing Council deemed refusal of a development application.

Ongoing

Not applicable.

$8,469

Bellfield Group v Liverpool City Council

Class 1 proceedings in the Land and Environment Court, appealing an Order issued by Council.

Ongoing

Not applicable.

$2,499

Liverpool City Council v Maller Holdings

Class 5, criminal prosecution proceedings in the land & Environment Court for the alleged development without consent at 17 Manning Street, Warwick Farm.

Ongoing

Matter heard. Council appealed judgement. Hearing date set for October 2014.

$64,234

ACM Corporation v Liverpool City Council

Class 1 proceedings in the Land and Environment Court, appealing Council refusal of a development application

Ongoing

This matter is on hold pending outcome of Liverpool City Council v Maller Holdings.

Managed by in-house counsel*

United Services Union v Liverpool City Council IRC Appeal

Dispute in relation to aspect of commercial tenders.

Finalised

Council partially successful in IRC Appeal. Dispute substantially resolved.

$4,256

Liverpool City Council v Dallal

Local Court Prosecution for failure to comply with an Order

Finalised

Fine upheld.

Fine $1,500 plus costs.

$3,296

Liverpool City Council v Nuwarra Investments

Local Court Prosecution for development not in accordance with consent conditions

Finalised

Fine upheld.

Fine $11,000 plus costs

Managed by in-house counsel* $3,300 -Disbursements

Liverpool City Council Annual Report 2013-14

98

CASE

MATTER

STATUS

OUTCOME

COST

Liverpool City Council v Hussain

Appeal of Local Court decision to the Land and Environment Court

Finalised

Appeal upheld.

Fine $75,000.

Managed by in-house counsel* $4,400 -Disbursements

Liverpool City Council v Bochard

Local Court Prosecution for Traffic Infringement

Finalised

Fine upheld Fine $150

Managed by in-house counsel*

Liverpool City Council v Chamma

Local Court Prosecution for Traffic Infringement

Finalised

Fine upheld.

Offence Proven.

Managed by in-house counsel*

Liverpool City Council v Kingsley

Local Court Prosecution for Traffic Infringement

Finalised

Fine upheld Fine $150

Managed by in-house counsel*

Liverpool City Council v Kredie

Local Court Prosecution for Traffic Infringement

Finalised

Fine upheld.

Offence Proven.

Managed by in-house counsel*

Liverpool City Council v Lenthall

Local Court Prosecution for Traffic Infringement

Finalised

Fine upheld.

Offence Proven.

Managed by in-house counsel*

Liverpool City Council v Khan

Local Court Prosecution for Traffic Infringement

Finalised

Fine upheld.

Offence Proven.

Managed by in-house counsel*

Liverpool City Council v Murrendy

Local Court Prosecution for Failure to Comply with Swimming Pool Order

Ongoing

Matter set down for hearing in July 2014.

Managed by in-house counsel*

Liverpool City Council v Woolworths

Local Court Prosecution for Failure to Comply with Food Safety Order

Finalised

Matter withdrawn.

Undertakings obtained.

Managed by in-house counsel*

Liverpool City Council v S Polistina

Local Court Prosecution for Failure to Comply with Local Government Order

Finalised

Fine upheld.

Fine $330

Managed by in-house counsel*

Liverpool City Council v Pham

Local Court Prosecution for Traffic Infringement

Finalised

Fine upheld.

Fine $200 plus Court costs

Managed by in-house counsel*

Liverpool City Council v Tawdrous

Local Court Prosecution for Traffic Infringement

Finalised

Fine upheld.

Fine $400 plus Court costs

Managed by in-house counsel*

Liverpool City Council v Sharaf

Local Court Prosecution for Traffic Infringement

Finalised

Fine upheld.

Fine $200

Managed by in-house counsel*

Liverpool City Council v Sydney Computer Games

Local Court Prosecution for Traffic Infringement

Finalised

Fine upheld.

Offence Proven.

Managed by in-house counsel*

Liverpool City Council v Lindgreen

Local Court Prosecution for Traffic Infringement

Finalised

Matter withdrawn

Managed by in-house counsel*

Liverpool City Council v Caridi

Local Court Prosecution for Traffic Infringement

Finalised

Fine upheld.

Offence Proven.

Managed by in-house counsel*

Liverpool City Council Annual Report 2013-14

99

EQUAL EMPLOYMENT OPPORTUNITY MANAGEMENT PLAN Council supported equity in employment through building employment practices that support and reflect the demographic identity of the Liverpool community. Council has redesigned recruitment strategies with the intention of simplifying the process of applying for Council positions, ensuring that all applicants have clear and consistent pathways for applying for vacancies.

Current employees are supported to improve their qualifications through study assistance or targeted qualification programs that have application across different disciplines working within Council. Council has also rolled out a number of short programs aimed at improving employee skills in the areas of delivering customer service, disability awareness and understanding our diverse community. Through these programs, 20 staff have completed Certificate III in Asset Maintenance, 25 staff have enrolled in Certificate III in Horticulture, 20 staff enrolled in Diploma in Project Management and 16 staff enrolled in Certificate IV in Training and Assessment and 46 staff registered in the Learning and Development Scheme.

In the interests of providing a sustainable workforce, Council has created 5 trainee positions within the Department of Planning and Growth to foster opportunities for entry into Council employment most particularly for young people who are currently studying at University or TAFE.

WORK, HEALTH AND SAFETY (WHS)

Council is required to comply with relevant legislation including the Workplace Health and Safety Act 2011.

Workers Compensation claims for the period of 1 July 2013 to 30 June 2014 were 44.

A system audit was conducted by WorkCover NSW in accordance with Council’s Self Insurance License and was evaluated as a highly conformant and compliant system.

Council also has a Workplace Health and Safety Committee in place to discuss issues, review changes to process and oversee implementation of the WHS Management Plan and System.

A WHS Management Plan for 2013-14 was developed and includes various targets and objectives that are relevant to reducing workplace injuries, identifying hazards and the enhancing Council’s existing inspection and audit schedule. Targets and objectives have been formulated to ensure that Council provides a safe working environment for its staff and encourages a proactive approach to safety.

Liverpool City Council Annual Report 2013-14

100

SPECIAL RATE VARIATION

Council introduced a special rate variation of 9% commencing 1 July 2009. The purpose of this variation is to allow Council to increase its maintenance budget by $0.6 million and capital works by approximately $5 million annually to undertake more enhanced maintenance and fund much needed infrastructure works which bring community infrastructure up to a satisfactory standard.

Council commenced community consultation on the possible extension of a special rate variation in October 2013. More than 3,500 responses were received, with the majority of respondents supporting continuation of the existing 9% special rate variation (SRV). As a result of this, Council resolved to submit an application to the Independent Pricing and Regulatory Tribunal (IPART) for a special rates increase of 9.7% in addition to the 2.3% standard rate peg. IPART subsequently approved Council’s application for the SRV to continue on a permanent basis.

The additional works that have been funded by the special rate variation during 2013-14 are listed in the table below.

PROJECTS PARTLY OR FULLY FUNDED FROM SPECIAL RATE VARIATION

FUNDING FROM SRV ($)

TOTAL EXPENDITURE ($)

$986,205

$664,606

Child Care Centre rehabilitation and renovation

$79,000

$79,000

Audit on vulnerability of Councils buildings to fire and vandalism

$50,000

$50,000

Community Centre rehabilitation program

$160,000

$126,500

Implementation of Disability Action Plan

$160,000

$130,000

Wenden 50m Pool Investigation

$34,100

$25,680

Whitlam Park 3-4 Amenity Building Renewal Design

$65,000

$25,460

Whitlam Toilet Roof Renewal

$56,105

$56,055

Davy Robinson Reserve Stage 2 Pontoon and Boat Ramp Construction

$382,000

$171,911

Parks & Recreation

$385,700

$504,379

Floodlighting staged upgrade program -Dwyer Oval

$135,000

$147,000

Implementation of Disability Action Plan (DAP)-Parks

$50,700

$60,000

Playground replacement program

$200,000

$297,379

$4,468,300

$10,250,980

Amalfi Street, Lurnea - Graham Street to Boundary Street.

$17,912

$376,146

Badgerys Creek Road, Badgerys Creek - Multiple Failed Sections

$25,500

$535,500

Barry road ,Chipping Norton - Governor Macquarie to Riverside

$53,650

$1,126,650

Bridge rehabilitation & Renewal

$50,000

$50,000

Bus shelters - renewal and replacement

$21,000

$21,000

Bus stops

$47,250

$47,250

Campbell Street, Liverpool - Wombat Crossing

$25,000

$52,500

Carpark renewal and replacement

$47,250

$47,250

Castlereagh Street, Liverpool – Moore street to Elizabeth street

$22,625

$475,117

Challoner Avenue, Chipping Norton - Longstaff To Alfred

$13,000

$13,000

Buildings

Roads, Bridges and Footpaths

Liverpool City Council Annual Report 2013-14

101

PROJECTS PARTLY OR FULLY FUNDED FROM SPECIAL RATE VARIATION

FUNDING FROM SRV ($)

TOTAL EXPENDITURE ($)

Church road, Moorebank - Bradshaw to Moorebank

$7,536

$95,250

Cycleway- Jedda road, Prestons - Joadja road to Hill road stage 2

$65,000

$136,500

Dalmeny Dr, Prestons - Bus Bay

$40,000

$84,000

Disability Action Plan

$45,150

$45,150

Footpath & Cycleway Restoration - General

$38,850

$38,850

Gemas Street, Holsworthy - South End to Bardia

$40,000

$40,000

Glenfield Road, casual - kerb & gutter

$28,875

$28,875

Greendale Road, Bringelly - 500m either side of Tyson

$60,100

$1,262,090

Kaluga Street, Busby - St Johns to Trevanna

$443,376

$443,376

Kerb & gutter replacement

$112,140

$112,140

Kinkuna Street, Busby - Orchard to Bolinda

$230,132

$230,132

Longstaff Avenue, Chipping Norton - Challoner to Lewin

$35,000

$35,000

Macquarie Street, Liverpool - Campbell to Highway

$41,900

$879,900

Maddecks Avenue, Moorebank -Stockton To J/Osull

$36,000

$36,000

Mcilwain Street, Ashcroft - Mernagh to Strickland

$264,835

$264,835

Pavement stabilisation & strengthening

$525,000

$525,000

Pedestrian access & mobility plan

$31,405

$59,955

Priddle Street, Warwick Farm -Scrivener to Manning

$33,000

$33,000

Reilly Street, Lurnea - Liverpool to Wonga

$29,083

$392,623

Safety Barrier - bridge approaches

$31,500

$31,500

Safety barrier renewal program

$31,500

$31,500

Smith Crescent, Liverpool - Flowerdale to Flowerdale

$341,910

$341,910

St Pauls Crescent, Liverpool - Dale to Maryvale

$299,988

$299,988

Talbingo Place, Heckenberg - Tumbarumba to North end

$216,237

$216,237

Traffic facilities - new works

$56,700

$56,700

Traffic facilities - renewal program

$37,800

$37,800

Tumbarumba Crescent, Heckenberg - Sadleir to Thredbo

$787,332

$787,332

Whitford Road, Green Valley - Green Valley to North Liverpool

$36,308

$762,468

Winnall Place, Ashcroft - Mcilwains to North End

$198,456

$198,456

$5,840,205

$11,419,965

Grand Total

Liverpool City Council Annual Report 2013-14

102

NUMBER OF STAFF 800

772

750

700

680 650

644 600

550

2011-12

2012-13

2013-14

STAFF TURNOVER RATE 800

750

11.8%

11%

11% LG AVERAGE 2013-14

9.6%

700

650

600

550

2011-12

2012-13

2013-14

Liverpool City Council Annual Report 2013-14

103

OPERATING EXPENDITURE $155

$ MILLIONS

$150

$151.4m

$145 $144.4m $140 $135

$135.8m

$130 $125 2011-12

2012-13

2013-14

INCOME EXPENDITURE PERFORMANCE $250

$200 $ MILLIONS

$197.2m

$191.5m

$185.9m

$150 $135.8m

$144.4m

$151.4m

$100

$50

$0 2011-12

2012-13

Operating expenditure (millions)

2013-14

Income (millions)

Liverpool City Council Annual Report 2013-14

104

CAPITAL WORKS EXPENDITURE $90 $80

$ MILLIONS

$70

$77.5m

$74.1m

$60 $50 $47.1m

$40 $30 $20 $10 $0 2011-12

2012-13

2013-14

Liverpool City Council Annual Report 2013-14

105

PROPERTY RENTAL INCOME: 33 MOORE STREET $2,450 $2,400 $2,350

$2,386,108

$000's

$2,300 $2,250 $2,200

$2,211,900

$2,201,205

$2,150

$2,119,338 $2,119,338

$2,100 $2,050 $2,000 $1,950 2012/13

2013/14 Budget

Actual

PROPERTY RENTAL INCOME: 52 SCOTT STREET $1,000 $900

$920,161

$944,928

$800

$000's

$700 $600

$682,600

$681,944

$500 $400 $300 $200 $100 $0 2012/13

2013/14 Budget

Actual

Liverpool City Council Annual Report 2013-14

106

CONTRACTS AWARDED BY COUNCIL

During 2013-14 Council awarded the following contracts for amounts greater than $150,000 (other than employment contracts).

PRICE

CONTRACT NUMBER

CONTRACT DESCRIPTION

WT2348

Construction of Amalfi Park Detention Basin, Graham Avenue, Lurnea

Civil Constructions Pty Ltd

(GST INCLUSIVE OVER CONTRACT TERM) $3,863,580

WT2273

Construction of Culvert at Creek Crossing, Pacific Palms Circuit Hoxton Park

Civil Constructions Pty Ltd

$931,128

WT2292

Public Lighting Works at Bernera Road and Kurrajong Road, Prestons

Connect Infrastructure Pty Ltd

$653,490

WT2302

Design and Construction of Pool Backwash Treatment System at Whitlam Leisure Centre

Neverstop Water Harvesting Pty Ltd

$532,854

ST2248

Supply and Delivery of Trees and Shrubs

Panel Contractors: • Alpine Nurseries Sales Pty Ltd • Green Leisure Group Pty Ltd T/A • Andreasens Green Wholesale Nurseries, • Greenhaven Garden Centre Pty Ltd • Greening Australia NSW • Muru Mittigar Ltd, Toolijooa Pty Ltd

$220 000

ST2328

Supply and Delivery of Two (2) Wood Chippers

Marriott Tree Equipment T/A Bandit Tree Equipment

$177,600

WT2308

Havard Park Upgrade – Portion A Landscape Works

Furnass Landscaping Enterprises Pty Ltd

$212,312

WT2313

Supply and Install Boat Ramp & Pontoon Davy Robinson Reserve

Land Marine Ocean Engineering Pty Ltd

$707,663

WT2287

Renewal of Air Conditioning & Ventilation System at the Liverpool City library

lntegral Electrical Engineering Co Pty Ltd

$1,441,925

LGP0213

Supply of Electricity

• Power Direct • AGL • ERM Power Retail

Annual Schedule of Rates

ST2297

Urban design for Liverpool City Centre revitalisation

• Urbis Pty ltd (Macquarie Mall and Bigge Park precincts) • SJB Architecture (NSW) (Eat Street precinct) • Architectus Group Pty Ltd (Gateways to the City and Linkages to the Georges River precincts)

$573,591

PST2258

Detailed Design and Documentation for the Carnes Hill Community and Recreation Centre

Suters Architects

$1,235,630

WR02-12/13

Handling and Treatment of Asbestos and Hazardous Waste

• RMA Contracting Pty Ltd t/a • RMA Group (asbestos handling only) • Affective Services Australia Pty Limited (asbestos handling and chemical handling) • Dolomatrix Trading as Toxfree Pty Ltd (asbestos handling only) • Beasy Pty Ltd (asbestos handling only)

Schedule of rates

CONTRACTOR (S)

Liverpool City Council Annual Report 2013-14

107

PRICE

CONTRACT NUMBER

CONTRACT DESCRIPTION

WR06-12/13

Pavement Marking

• Complete Linemarking Services Pty Ltd • Combined Traffic Management Pty Ltd • Allstate Linemarking Services Pty Ltd • Gumbay Holdings Pty Ltd t/a Avante Linemarking

WT2275

Public Safety CCTV and Public Wi-Fi

SAT Pty Ltd

$1,211,396

ST2272

Management of Leisure and Aquatic Centres

YMCA NSW

$4,380,000

WT2253

Roads & Drainage Works

• Civil Constructions Pty Ltd • Citywide Civil Engineering NSW Pty

Portion B1: $338,339 Portion B2: $ 310,042.71

ST2207

Cleaning of Childcare Centres

• Storm International Pty Ltd • Childcare Cleaning Specialists Pty Ltd

Schedule of rates

WT2238

Local Park Upgrades AE Reay Park and Bunya Park

• GJ’s Landscapes Pty Ltd • Lamond Contracting Pty Ltd

$88,823.96 $158,468.00

WT2241

Supply of Ready Mixed Concrete

• Advanced Ready Mixed Concrete P/L • Concrite Pty Ltd and • Hi-Quality Sitemix Pty Ltd

Est $200,000 over entire term

PST2164

Supply of Library Materials

• James Bennett Pty Ltd • Digital Education Services

Est $450,000 over entire term

ST2237

Security Services

• Moresmate Pty Ltd T/A NSS Group

Est $500,000 - $700,000 over entire term

CONTRACTOR (S)

(GST INCLUSIVE OVER CONTRACT TERM) Schedule of rates

Liverpool City Council Annual Report 2013-14

108