Maximizing Communication Effectiveness 1 Day Effective communication skills are essential in today’s law enforcement agencies and departments. Communication can make or break someone’s career and personal relationships. This one – day seminar will explore communication styles, communication means, and communication improvements. Giving and receiving feedback, listening skills, and communication barriers will be discussed. Participants will be engaged in interactive activities to utilize various communication styles and strategies. Effective meetings, coaching sessions, training, and written communications will be examined. At the end of this seminar participants will: • Identify effective communication skills • Recognize communication and listening barriers • Better understand the value of team communications • Learn coaching skills • Identify departmental and individual communication strengths • Gain insights in ways to improve existing communication means • Increase meeting effectiveness • Reduce conflict through enhanced communication strategies Instructor: TSG Group Tuition: $160.00 Date: December 9, 2013 Time: 8a.m. – 4p.m. Location: University of Tennessee Health Science Center Police Department 740 Court Avenue Memphis, TN 3816
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