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ChamberLink • OCTOBER, 2013
Trailblazers
Spotsylvania Regional Medical Center celebrates growth and quality care
Spotsylvania Regional Medical Center celebrated its third anniversar y on June 7, 2013. This commemoration was also marked by the opening of the new Spotsylvania Regional Cancer Center, in partnership with VCU Massey Cancer Center for radiation therapy services. SRMC’s first three years have been characterized by t r e m e n d o u s vo l u m e growth and a sincere desire to exceed patient expectations in quality care. The hospital has achieved both with an increase in Emergency Room visits and inpatient care and patient satisfaction scores in the upper 10 percent of HCA hospitals nationwide. “Outstanding customer service is a product of the combined efforts of all staff at a facility,” said Terika Richardson, the hospital’s Chief Operating Officer. “The patient satisfaction scores of Spotsylvania Regional Medical Center ranked at the top, not only because we have spectacular nurses, physicians and support staff, but because we have a dedicated team of volunteers focused on making sure the needs of every customer are met. I echo the sentiments of many of our staff and patients when I say that I have never encountered such a great volunteer corps at another medical facility.” SRMC was selected as “Business of the Year” by the Fredericksburg Chamber of Commerce in 2011
and is a $175 million hospital with 126-beds, providing a wide range of in- and outpatient services, including 24-hour emergency care, obstetrics, diagnostic imaging, intensive care, cardiac catheterization, surgery, and psychiatric care. The hospital’s growth in patient volumes created the catalyst to increase and advance many medical
services. A new Sleep Lab opened in 2012 on the hospital’s fifth floor, providing overnight testing for the diagnosis and treatment of potentially serious sleep disorders such as sleep apnea, excessive snoring, narcolepsy, restless leg syndrome and periodic limb movement disorder. Onsite Neonatal Partners joined with Women’s and Children’s Services to offer 24/7 baby care, along with The Perinatal Center, serving women with high risk pregnancies. SRMC’s emergency room regularly cares for more than 100 patients per day while averaging wait times of 30 minutes or less. Wait times can now be viewed on one of three LED signs near the facility, online at spotsrmc.com and Fredericksburg. com, or by texting ER to 23000. The hospital is now in its third year
JIM BOWEN'S
BEST WESTERN Fredericksburg
EXIT 130 A I-95 & Rt. 3 East
Family Adjacent • Shoney's Family Restaurant Restaurant Adjacent * Shoney’s Pool Open April 1 * Outdoor • Outdoor Pool Open April 1 • Guest Coin Laundry Free Deluxe Continental Breakfast * • King, Non-SmokingFree and Handicapped Internet Rooms Available * • Free Local Calls • *Free CNN, ESPN, AM/FM Radio PetHBO, Friendly FOR FOR RESERVATIONS RESERVATIONS
(540) (540) 371-5050 371-5050 OR OR (800) (800) 528-1234 528-1234 Locally Owned and Operated by James M. Bowen since 1974
of NICHE certification – which designates that staff is trained in advanced geriatric care. Spotsylvania Regional operates as a community hospital, with a management team and a board of trustees who live in and are committed to the community. The board has established policies and set expectations for the hospital based on its knowledge and understanding of local healthcare issues. The Board of Tr ustees includes the following distinguished individuals: Margaret L e w i s, Te r i k a Richardson, Dr. Robert Weaver, Dr. Jeffrey Askew, Pat ConwayMorana, Lynne Richardson, Mark Kuechler, Dr. Christopher Vaughn, Dr. Anne Tr uong, Kent Farmer, Dan Nickelson, State Del. Bobby Orrock, Pastor Raymond Bell, Rosier Dedwylder and David Storke. In August, Tim Tobin, the founding CEO of Spotsylvania Regional Medical Center, retired after nearly 30 years with HCA. SRMC has employed more than 500 clinical and administrative staff members and it pays roughly $1.5 million in taxes annually to Spotsylvania County, thereby broadening the county’s tax base. This commitment to community is a key philosophy of HCA. Each year HCA Virginia facilities provide approximately $100 million in free charity care to needy patients and pays $100 million in taxes that support vital community services.
Workforce NOW forum focuses on regional economic development
Regional officials participated in a panel discussion on economic development moderated by Germanna Community College Vice President Jeanne Wesley(center). The panelists were (l-r) City of Fredericksburg Economic Development Director Karen Hedelt, Stafford County Business Development Administrator Rick Cobert, King George County Parks and Recreation Director Tim Smith, and Spotsylvania County Economic Development Director Tom Rumora. Officials from the five localities in Planning District 16 talked about attracting new industry to the area during a Sept. 10 forum hosted by Workforce NOW. Much of the discussion revolved around luring and retaining young workers by maintaining a high quality of life throughout the region. The panelists at the breakfast event included: Rick Cobert, business development administrator for Stafford County; Karen Hedelt, director of economic development and tourism for the City of Fredericksburg; Tom Rumora, director of economic development for Spotsylvania County; and Tim Smith, King George County’s director of parks and recreation.
Workforce Now would like to thank the following sponsors for making possible the Economic Development Forum: Silver Sponsors Spotsylvania County Department of Economic Development Virginia Commerce Bank Venue Sponsor Germanna Center for Workforce & Community Education Breakfast Sponsor Fredericksburg Regional Alliance
Workforce NOW to present Professional Development Series Thoroughly understanding and practicing basic business skills is crucial to the success of every employee and company. Do you have employees and staff members who are just beginning their careers or have minimal experience in the workplace? Could they use training in business skills outside of their specialty? Then Workforce NOW is offering just what they need! Throughout October, Workforce NOW will host a series of seminars that will give your team members skills that will greatly enhance their performance. Topics will range from problem solving to customer service. NSWC Federal Credit Union is serving as Title Sponsor. Participants will earn CEU’s and receive a Professional Development Certificate upon completion of the series. The seminars will take place at 8 a.m. each Thursday of October at Germanna Community College’s Fredericksburg-area Campus. Don’t wait! Reserve your spot by going to www.fredericksburgchamber.org or e-mailing stacey@fredericksburgchamber.org.
What Professional Development Series When 8-10 a.m., Thursdays throughout October Where Germanna Workforce & Technology Center 10000 Germanna Point Dr. Title Sponsor NSWC Federal Credit Union Cost Chamber members: $50 per person or five tickets for $200 General Public: $75 per person To Register Go to www. fredericksburgchamber. org or e-mail stacey@ fredericksburgchamber.org