UNIVERSITY OF ARKANSAS
2014 @RAZORBACKFB MEDIA GUIDE
ARKANSAS GAMEDAY POLICIES FAN GUIDE & STADIUM POLICIES
For more game day information and to download a copy of the Arkansas Football Fan Guide, please go to the University of Arkansas’ athletics department website at www. ArkansasRazorbacks.com. Select the Fan button and then Fan Guides.
COUNTERFEIT TICKETS
Fans are reminded about the potential of counterfeit tickets being sold at Razorback games. The lone authorized outlet for ticket purchases is the UA Ticket Office, and tickets acquired in any other way put the buyer at risk. If fans have any doubt about the validity of their tickets, they can visit the UA Athletic Ticket Office on Razorback Road to verify their tickets during regular business hours, between 8:30 and 4:30 p.m., Monday through Friday. On game day, fans can visit the Ticket Office at Donald W. Reynolds Razorback Stadium’s Gate 1 starting four hours prior to kickoff. Further, those suspecting they have counterfeit tickets in their possession should contact UAPD to report this as soon as possible. The UA Athletic Ticket Office would also like to remind fans that any persons attempting to enter the stadium with a counterfeit ticket could be denied admission and subject to an investigation. Also, any person discovered inside the stadium with a stolen or counterfeit ticket will be escorted out.
E-TICKETS
Razorback E-Tickets, a customer-friendly interactive digital ticketing solution along with digital ticket scanning provides Razorback football fans benefit from the heightened protection against counterfeit tickets and can take advantage of digital ticketing services including printat-home single game tickets and ticket transfers for season ticket holders. Donald W. Reynolds Razorback Stadium, like many other college and professional venues, will scan all tickets using a bar-code on each ticket to verify admission. Scanning will identify counterfeit and stolen tickets and provide improved security and service. Help windows will be located at Donald W. Reynolds Razorback Stadium at Gates 1, 13 and 16 to help fans with any ticket scanning issues or to answer questions regarding the technology.
TAILGATING POLICIES
Tailgating at the University of Arkansas is a cherished part of the Razorback game day tradition. In order to provide a great game-day experience for all those who choose to tailgate, we remind you to please follow the tailgating policies outlined in the 2013 Arkansas Football Fan Guide. Your cooperation and consideration of all tailgating policies will be especially helpful as it pertains to one parking space/one car, no tents permitted in a parking space and adherence to the policies about the installation and size of tents. Setting up tents, awnings and similar equipment for tailgates may commence on Friday beginning at 5 p.m. The items must be taken down and removed by Noon on Sunday. If a tent is placed before 5 p.m. on Friday, it will be removed and can be picked up from lost and found through Facilities Management, which can be contacted at 575-5050. In order to have your tent for Saturday’s game, it must be picked up from the Facilities Management office before 5 p.m. on Friday.
VICTORY VILLAGE
The University of Arkansas Athletic Department features Victory Village, a reserved tailgating area near Donald W. Reynolds Razorback Stadium, for all Fayetteville home football games. The Athletic Department established the program, which is coordinated by Intents Party Rentals, to provide fans a convenient, worry-free tailgate experience close to the stadium. There are several basic packages offered that include set up and tear down, along with
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multiple add-on options, lending to an individually tailored, carefree gameday tailgate. Fans needing to drop off large items for their reserved space can begin to do so six hours before kickoff and continue until four hours prior to kick. Victory Village will have two areas, a Victory Village North located above Lot 44 by the John W. Tyson Poultry Science building, and Victory Village East located across Stadium Drive from Lot 44 on the Administration Hill. Spots in Victory Village can be reserved on a single-game or season-long basis. Tailgating in Victory Village will only be permitted with a reservation. For more information, contact Intents Party Rentals at 479-251-8368. The Arkansas Athletic Department will continue to provide the popular AT&T Fan Zone at the Gardens for free. The AT&T Fan Zone at the Gardens includes inflatable games for kids, live music, televisions and food and drink vendors.
BAG POLICY
For information on the UA bag policy for events, please visit ArkansasRazorbacks.com or refer to the Football Fan Guide.
TRAVEL TO THE STADIUM
Fans are reminded that if you are parking in lots South of Donald W. Reynolds Razorback Stadium, it may be best to enter campus off of I-540 at Martin Luther King Blvd. (Exit #62). If you are parking in lots North of Donald W. Reynolds Razorback Stadium, it may be best to enter campus off of 1-540 at Wedington Drive (Exit #64). As a reminder, traffic control begins four hours prior to kick. The pre-game and post-game traffic routes can be found in the 2013 Football Fan Guide at www.ArkansasRazorbacks.com.
GAME DAY PARKING
Parking lots to be used for home football games are indicated on the football parking maps on the University of Arkansas Transit and Parking website at www.parking. uark.edu. Also available is a listing of parking policies, maps and diagrams, pre- and post-game traffic flow and shuttle information for all Razorback home football games. Vehicles will be relocated from the designated parking lots by midnight prior to kick-off.
GENERAL PUBLIC PARKING
Public parking is limited on campus on game days. Fans are encouraged to arrive early. Pay parking is available at the Harmon Avenue Parking Garage located North of Center Street on Harmon Avenue. There is a $10 charge per vehicle for parking. Spaces are available on a first-come, first-served basis.
RESERVED PARKING
Certain lots will be reserved on game days. Parking passes for Fayetteville games at Donald W. Reynolds Razorback Stadium are allocated based on Razorback Foundation priority rank. For information about the Razorback Foundation, Inc. and how to obtain a parking pass, please go to www.razorbackfoundation.com. Please note that counterfeiting of any parking pass is strictly prohibited and will result in forfeiture of parking privileges. Additionally, parking passes must be visibly displayed on the windshield of the car while parked in the designated lot. Please refer to the Razorback Foundation’s Scholarship parking map located at www.razorbackfoundation.com or the University of Arkansas’ athletics department website at www.ArkansasRazorbacks.com for the locations of those reserved lots.
DISABILITY PARKING
ADA parking is available on a first come, first serve basis in a designated area in Lot 56, located on the corner of Martin Luther King Blvd. and Razorback Road. Overflow ADA parking is available at Baum East. A state-issued license plate or hang tag will be required to enter the designated
ADA parking areas in each lot. A shuttle is available from both lots and drops off/picks up at Gates 1 and 8 (both on the west side of the stadium) and Gates 14 and 16 (both on the east side of the stadium). Because of the high demand for the shuttle service from Lot 56 and Baum East, ridership is prioritized by those patrons who have a disability and one caretaker for riders needing additional assistance. There is no fee to ride the shuttle. *Please note that it is against the law to use an ADA parking permit unless the person to whom the permit is issued is in the vehicle. State laws will be enforced and the disabled person issued a license plate or certificate, shall, upon request of any police officer or any other person authorized to enforce parking laws, ordinances or regulations, present to that officer or authorized person the photo identification card, drivers’ license with disability endorsement, or other authorized documentation establishing the person’s disability (Arkansas Rule 2007-7).
RE-ENTRY POLICY
Once a guest leaves the stadium, they will not be permitted back in. This is a University of Arkansas and Southeastern Conference Policy and applies to every ticket holder. Guests should plan accordingly and bring everything they need to the stadium upon initial entry.
LOST AND FOUND
During the game you may check one of three Guest Service locations at Gates 1, 13 & 16 for lost items. After the game, all unclaimed items will be turned over to the Guest Service Center at Gate 16. If you have any questions, please contact Gate 16 Guest Services at 479-5754087. You may also stop by the Guest Service Center at Gate 16 during any home game to inquire about a lost item.
STADIUM TEXTING SERVICE
The University of Arkansas’ Athletics Department will again provide a fan text messaging service that will be available inside Donald W. Reynolds Razorback Stadium. The service will allow fans to communicate directly with event management personnel in important security and guest issue situations. Fans needing assistance should text HOGS <space> your issue and location to 69050. Standard text message rates and other charges may apply. Razorback fans are reminded that they can contact the nearest usher or security personnel, or stop by the nearest guest services location to report an issue.
SMOKING/TOBACCO FREE
The University of Arkansas is a tobacco-free campus. This means no cigarettes, pipes, cigars, dip or chew anywhere on campus and includes no stadium exiting for tobacco use outside the stadium. Additionally, violations of the State of AR Clean Air Act of 2009, which applies to smoking, may result in a fine.
FAN CODE OF CONDUCT
Razorback fans are the best of the best. They model this by loudly supporting the Razorbacks and displaying respect and good sportsmanship toward the visiting team and visiting fans. The NCAA, SEC and UA have assigned a high priority to assuring athletic events are conducted in a safe and enjoyable atmosphere which promotes good sportsmanship by spectators, student-athletes and coaches. We request your cooperation by supporting the participants, officials, those around you and event management in a positive manner and treating others with courtesy and respect. Refrain from throwing objects onto the field for any reason. Do not enter the playing areas at any time, unless directed to do so in an emergency situation, including after-game celebrations.