Capital Bikeshare: Presentation, Managing & Balancing Capacity to Increase Customer Satisfaction
May 14, 2011 jeremypomp 3 other publications
Capital Bikeshare (CBS) is a self‐service public bike rental program in Washington, DC and Arlington, VA funded by several government entities such as Federal Highways Administration and Crystal City Business Improvement District. Within 2 months of its existence it has grown tomore than 5000 customers and finds itself in a tricky situation of managing capacity at its most frequented sites.
Capital Bikeshare (CBS) is a self‐service public bike rental program in Washington, DC and Arlington, VA funded by several government entities such as Federal Highways Adminis...
