the big q
“cia-Key aSPecTS o f SecuriTy� FiRSt AnSWeR
tG dhandaPani cio, Tvs motors About me: veteran in iT, deployed key technologies and involved in iT strategy development. As a finance controller, he had been instrumental in driving greenfield project in its manufacturing units
Information security has three main aspects: confidentiality, integrity and availability. Confidentiality means that only authorised people can access information. Integrity ensures that the data remains unchanged as it goes from the sender to the receiver. Availability ensures that the business runs as desired by stakeholders. Here is a list of some of the typical security issues and solutions: 1. Malicious attack by hackers can result in system exploitation, system breakdown, or application failure. A strong firewall, intrusion prevention and detection system is necessary. The organisation can also go in for ethical hacking to discover and plug loopholes. 2. Sniffing of the network may result in theft of personal information belonging to many customers. With SSL protocol, a system of encryption can be developed to protect information. 3. Hardware, spyware, malware can be downloaded along with files. By providing for the download of proprietary software to avoid risks.. The weakest link in the chain determines overall efficacy of the security system.
Second AnSWeR Primary security should be built in the business process. Over and above that there should be information security system which takes into account the review of security polices and practises. It is also necessary to conduct regular security audit and assurance. Some of the products are the leaders, while others are laggards in dealing with different aspects of security. Product selection will depend on the specific needs.
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SLA Best Practices: http://www.cisco.com/en/us/tech/tk869/tk769/technologies_white_paper09186a008011e783.shtml What about SLAs?: http://www.itbusinessedge.com/cm/blogs/all/saas-bpo-convergence-what-aboutslas/?cs=38590