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True meaning of CEM can be portrayed if enterprises have positive and meaningful customer interactions in the operational context
MANAGEMENT Managing Director: Dr Pramath Raj Sinha Printer & Publisher: Vikas Gupta
EDITORIAL Group Editor: R Giridhar Editor: Geetha Nandikotkur
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28 Open Debate 55 State 5 Reasons for staying
in IT I Senior IT managers debate on various reasons that compel them to stay in the field of IT and help them in fufilling their passion
Update 10 IDC on India Mobile market
growth which is said to have grown by 24 per cent in Q1 and How can any company benefit out of using big data solutions
cube chat 52 Nurture your Passion| Prasad
Pudipeddi, National Manager-IT, Hafele India says believe in your capabilities and God and rest will fall in place.
DESIGN Sr. Creative Director: Jayan K Narayanan Sr. Art Director: Anil VK Associate Art Directors: Atul Deshmukh & Anil T Sr. Visualisers: Manav Sachdev & Shokeen Saifi Visualiser: NV Baiju Sr. Designers: Raj Kishore Verma Shigil Narayanan & Haridas Balan Designers: Charu Dwivedi Peterson PJ & Pradeep G Nair
15-Minute manager 39 Calm the data storm|
Sunil S Ranka, BI Professional & Consultant says that intense understanding of big data solutions will help handle the data storm
MARCOM
Designer: Rahul Babu STUDIO
Chief Photographer: Subhojit Paul Sr. Photographer: Jiten Gandhi
Technology premier league
sales & marketing Brand Manager: Siddhant Raizada (09873555231) Senior Vice President: Krishna Kumar (09810206034) National Manager -Print , Online & Events: Sachin Mhashilkar (09920348755) South: Satish K Kutty (09845207810) North: Deepak Sharma (09811791110) West: Samiksha Ghadigaonkar (+91 9833608089) Assistant Brand Manager: Varun Kumra Ad co-ordination/Scheduling: Kishan Singh
43 Teaming to Win I India’s
biggest inter-corporate IT team challenge witnessed the most evolved IT teams who meant business and took the jury by surprise
Production & Logistics
Letters --------------------------06
Sr. GM. Operations: Shivshankar M Hiremath Manager Operations: Rakesh upadhyay Asst. Manager - Logistics: Vijay Menon Executive Logistics: Nilesh Shiravadekar Production Executive: Vilas Mhatre Logistics: MP Singh & Mohd. Ansari
Update -------------------------10
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