Table of Contents 3
LETTER FROM HRC FOUNDATION PRESIDENT JOE SOLMONESE
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OVERVIEW OF FINDINGS
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HEI 2011 Leaders in LGBT Healthcare Equality
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METHODOLOGY & RATING CRITERIA
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Methodology
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Healthcare Equality Index Rating Criteria
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FINDINGS: HEI 2011 RATING CRITERIA
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Patient Non-Discrimination Policies
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Visitation Policies
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Cultural Competency Training
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Employment Non-Discrimination Policies
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FINDINGS: ADDITIONAL BEST PRACTICES & POLICIES
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Advance Healthcare Directive Compliance Training
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Transgender Health Benefits
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Partner Health Benefits
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LGBT Employee Groups
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Data Collection Policies
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APPENDICES
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Appendix A: HEI-Rated Facilities by Name
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Appendix B: HEI-Rated Facilities by State
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Appendix C: HEI-Rated Facilities by Network
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Appendix D: Testimonials from HEI 2011 Leaders in LGBT Healthcare Equality
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About the HRC Foundation Family Project
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Acknowledgments
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Healthcare Equality Index National Advisory Council This report was funded in part by a generous grant from Pfizer Inc. Š2011 by the Human Rights Campaign Foundation. The Human Rights Campaign Foundation owns all right, title and interest in and to this publication and all derivative works thereof. Permission for reproduction and redistribution is granted if the publication is (1) reproduced in its entirety and (2) distributed free of charge. The Human Rights Campaign name and the Equality logo are trademarks of the Human Rights Campaign. The Human Rights Campaign Foundation and design incorporating the Equality logo are trademarks of the Human Rights Campaign Foundation. ISBN 13: 978-1-934765-16-6 ISBN 10: 1-934765-16-3
H E A LT H CA R E E Q UA L I T Y I N D E X 2 O 1 1
www.hrc.org/hei
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