INFORMATION SYSTEMS AND TECHNOLOGY |
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7
July 2012 to June 2013
100%
200 +
HDI-Certified Staff
Technology Support Documents and Articles
42 Seconds
92%
72%
Average Time to Answer Classroom Support Calls
Customer Satisfaction Index
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5 Full-Time Agents Answered 53,872 Help Requests
Contact the IS&T Help Center: Phone: (404) 413-HELP (4357) Email: help@gsu.edu Web: technology.gsu.edu/help
Classroom Support Hotlines: Downtown: (404) 413-4321 Alpharetta: (404) 413-7777 Brookhaven: (404) 413-7800