• •
If the records are not up-to-date, the clients who are regular will also be shown as LFU. Hence, records updating is must for proper listing of all LFU cases. People have multiple reasons for LFU. Majority of the clients were having more than one reason to become LFU. One client did report nine reasons for LFU.
LFU study is different from the LFU as it is used. LFU study is a subset of LFU client’s tracking and bringing them back to treatment. During this LFU study, besides tracking the clients and persuaded them to resume the treatment, the reasons for non adherence were explored. The findings were documented, presented and discussed. Next action steps that can be taken were explored in the Care Coordination meeting. Finding the reasons for non adherence, thus LFU, helps the ART centre, and the BSY in reducing the LFU clients considerably if the feedback provided is acted upon sincerely.