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equal opportunity employment journal
September 2013
Effective Communication
Improving Communication Skills in Business and Relationships What is effective communication?
If you’re looking for a challenging career, DentaQuest is looking for you. www.dentaquest.com
Our Commitment to Diversity and Inclusion Our Vision We value the inclusion of all individuals and honor the differences in background and perspective that each person brings to the company. We recognize the strategic, economic, and customer value of a diverse population and strive to keep diversity a part of our everyday culture.
We have openings in: Customer Service Sales, Marketing Provider Relations Operations IT
One of the nation’s leading oral health companies
Reasons to work for DentaQuest Competitive Salary Excellent Benefits Package Work-Life Balance Growing Company Advancement Opportunities Community Service Oriented
Mission: To Improve the oral health of all.
To apply visit dentaquest.com
Renowned for the quality of our services by being recognized with various industry, association, and national awards, Christiana Care Health System (CCHS) is committed to being a premier health provider by advancing medical treatment in the Mid-Atlantic region.
Effective communication helps us better understand a person or situation and enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish. As simple as communication seems, much of what we try to communicate to others—and what others try to communicate to us—gets misunderstood, which can cause conflict and frustration in personal and professional relationships. By learning these effective communication skills, you can better connect with your spouse, kids, friends, and coworkers. In the information age, we have to send, receive, and process huge numbers of messages every day. But effective communication is about more than just exchanging information; it’s also about understanding the emotion behind the information. Effective communication can improve relationships at home, work, and in social
situations by deepening your connections to others and improving teamwork, decision-making, and problem solving. It enables you to communicate even negative or difficult messages without creating conflict or destroying trust. Effective communication combines a set of skills including nonverbal communication, attentive listening, the ability to manage stress in the moment, and the capacity to recognize and understand your own emotions and those of the person you’re communicating with. While effective communication is a learned skill, it is more effective when it’s spontaneous rather than formulaic. A speech that is read, for example, rarely has the same impact as a speech that’s delivered (or appears to be delivered) spontaneously. Of course, it takes time and effort to develop these skills and become an effective communicator. The more effort and practice you put in, the more instinctive and spontaneous your communication skills will become.
ECH is always looking for healthcare professionals to become part of our team. Learn more about us and our current openings at www.ech.org. EOE 75 Park Street • PO Box 277 Elizabethtown, NY 12932
Brooke Grove Foundation’s mission is to “Touch People’s Lives”® by providing excellent service, showing respect and radiating kindness. If you are interested in a rewarding job experience that will make a positive difference in the lives of others, we have a position for you! Our employment opportunities are listed on our website at www.bgrv.org. Brooke Grove Foundation is an Equal Opportunity Employer and does not discriminate in admissions, employment, contracting with consultants or acceptance of volunteers on the basis of race, color, religion, sex, handicap, sexual orientation, or national origin. 18100 SLADE SCHOOL ROAD • SANDY SPRING, MARYLAND 20860
We recognize that, in addition to state-of-the-art technology, cutting edge services, and treatment modalities, our team members are the ultimate foundation of our success. As such, we are committed to providing best in class workplaces in addition to offering competitive salaries and benefits, work/life balance and opportunities for both personal and professional growth. Recognizing that diverse viewpoints are responsible for creating a united vision, we are proud to have a workforce that represents the best aspects of the communities we serve. We are an equal opportunity employer who considers qualified applicants for open positions without regard to race, color, gender identity or expression, religion, sex, sexual orientation, national origin, age, marital status, disability or genetic information. To learn more about the current openings available at our private, not-for-profit tertiary care hospitals in Wilmington and Newark and with our other entities located throughout the state of Delaware, please visit our website: http://careers.christianacare.org
University of Maryland Charles Regional (formerly Civista) has developed a reputation for attracting some of the field’s most talented and dedicated professionals, including nurses, technologists, clinicians and support staff. A career at UM Charles Regional is an opportunity to become part of a professional team that serves a vital role in our community. Check out our Nursing, Allied Health, and Support openings. We are rapidly expanding and are seeking experienced candidates to be part of our team. Visit www.CharlesRegionalCareers.org for more information. We stand in support of equality for and advancement of all people based on their qualifications and actions alone without regard to color, gender, age, religion, national origin or disability.
5 GARRETT AVENUE • LA PLATA, MD 20646