COVER STORY: LEADER SPEAK understand, analyse and take adequate measures to reduce the discharge time of patients. In terms of adoption of new technologies, the hospital is exploring the implementation of electronic medical records of patients. Also, some projects are in the pilot stage which include “feedback forms analysis module” and “module to assign tasks and follow up on the action taken regarding particular tasks.” For better direction flow in the hospital, Care is displaying signage boards at various areas. It is also implementing valet parking for easy entry into the hospital.
In which domains does the hospital plan to expand? The hospital is currently planning the expansion of PDC (Pharmacy, Diagnostic & Consultations) clinics across the city of Hyderabad, home health care and telemedicine connections.
Are there any programs or schemes, at present or in the pipeline, to provide
Care Hospital, Hyderabad
affordable health care facilities to the common man? In the past, we have performed free of charge heart surgeries on poor children through donations and hospital charity. We have taken care to keep our tariff affordable for the poor people. Also, we run a Smile Training Programme to offer cleft lip and pallet surgeries free of charge to poor people.
Where do you see Care Hospital in the emerging Indian health care industry in Asia?
We want Care Hospital to emerge as the best health care institute known for “practicing medicine as it should be practiced,” and the best medical knowledge sharing center.
What, according to you, is a ‘must-do’ reform needed in the Indian health care system? The way Andra Pradesh Government is providing health insurance to patients living below the poverty line through Arogyasree scheme, the other state governments should also provide similar facilities to the poor.
July 2009
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