EAPA's 2013 World EAP Conference Preview
Get all the information you need to register for EAPA's 2013 Annual World EAP Conference.
EAPAâ€™s EAP Conference 2013 World Phoenix E A P H eat s U p : Flourishing into the Future Arizona Biltmore October 16-19 Pre- Conference Tr a i n i n g C o u r s e s October 15-16 # E A PA 2 0 1 3 Employee Assistance Professionals Association Register onine today at www.eapassn.org Select the your The Best Value Package includes all the beneﬁts of full conference registration PLUS online access to conference sessions recorded during the 2013 and 2012 World EAP Conferences. Enjoy unlimited access to EAPA's Conference On Demand website and choose from over 100 PDH/CE contact hours through October 31, 2014. Catch up on sessions you didn’t have time to attend Earn PDH credit at your convenience between conferences EAPA members get $200 off regular Conference On Demand pricing Getting the best professional development for employee assistance professionals will help your career ﬂourish in the future! CHOOSE THE BEST VALUE PACKAGE when you register for the 2013 World EAP Conference to beneﬁt from professional development opportunities year-round. www.eapassn.org/onDemand EAPA’s 2013 Annual World EAP Conference Keynote Speakers Thursday Opening Keynote Address Rachel’s Challenge: Answering Violence with Kindness and Compassion Darrell Scott, Rachel’s Challenge See page 10 Friday Keynote Address The Future of Crisis Response: What Works, What Hurts Jeffrey Mitchell, Ph.D. University of Maryland Saturday Keynote Address The Business Value of Employee Assistance: A Review of the Art and Science of ROI Mark Attridge, Ph.D. Attridge Consulting. Inc. See page 14 See page 12 Special Events Wednesday Chapter/Branch Leader Best Practice Discussion 1:30 PM – 3:30 PM Friday EAPA Marketplace Dessert Reception & Prize Drawings 4:00 PM – 5:00 PM Newcomer Orientation & Networking 3:30 PM – 5:00 PM EAPA Marketplace Grand Opening Reception 5:00 PM – 7:00 PM Saturday 5K Fun Run/ 2.5K Walk 6:30 AM – 8:15 AM Saturday 7:00 PM – 9:30 PM Dinner, Story & Song with Paul Williams Annual Awards Luncheon & President’s Address 12:00 PM – 2:00 PM Hear this Oscar, Grammy, and Golden Globe award winning songwriter share his music and his inspiring story of recovery - a not to be missed capstone conference event! Accompanied by pianist Chris Caswell Register online at www.eapassn.org 3 EAPA’s 2013 World EAP Conference For complete session descriptions, including learning objectives, detailed speaker biographical information and affiliations, please download EAPA 2013 from the App Store of Google Play, or browse to www.eapassn.org/2013confsched. Tuesday, October 15 – Arizona Biltmore 8:00 AM - 5:00 PM 8:00 AM - 5:00 PM 1:30 PM - 3:30 PM 3:30 PM - 5:00 PM 3:30 PM - 5:00 PM 5:00 PM - 7:00 PM 7:30 AM - 8:15 AM 8:30 AM - 10:00 AM 10:15 AM - 11:30 AM 11:30 AM - 1:00 PM 1:15 PM - 2:30 PM 2:45 PM - 4:00 PM 4:15 PM - 5:30 PM 5:45 PM - 7:00 PM 5:45 PM - 7:00 PM 7:30 AM - 8:15 AM 8:30 AM - 10:00 AM 10:15 AM - 11:30 AM 11:30 AM - 1:00 PM 1:15 PM - 2:30 PM 2:45 PM - 4:00 PM 4:00 PM - 5:00 PM 5:15 PM - 6:30 PM 6:30 AM - 8:15 AM 7:30 AM - 8:45 AM 9:00 AM - 10:30 AM 10:45 AM - 12:00 PM 12:15 PM - 2:15 PM 2:30 PM - 4:30 PM 7:00 PM - 9:30 PM Pre-Conference Training Courses Pre-Conference Training Courses Chapter and Branch Leader Best Practice Discussion Newcomer Orientation and Networking Committee/Panel Meetings EAPA Marketplace Grand Opening Reception EAPA Marketplace Continental Breakfast Opening Keynote Address Concurrent Breakout Sessions Lunch in the EAPA Marketplace Concurrent Breakout Sessions Concurrent Breakout Sessions Concurrent Breakout Sessions Committee/Panel Meetings International Attendee Reception EAPA Marketplace Continental Breakfast Keynote Address Concurrent Breakout Sessions Vended Lunch in the EAPA Marketplace Concurrent Breakout Sessions Concurrent Breakout Sessions EAPA Marketplace Dessert Reception & Prize Drawings Association Annual Business Meeting 5K Fun Run/ 2.5K Walk Concurrent Breakout Sessions Keynote Address Concurrent Breakout Sessions Annual Awards Luncheon & President’s Address Super Sessions Dinner, Story & Song with Paul Williams Wednesday, October 16 – Arizona Biltmore Schedule at a Glance PDH/CE contact hour information Based on the clock hour, one PDH or one CE contact hour equals one hour of participation in a pre-approved training activity. Meals, breaks and non-educational association activities are excluded from credit. Continuing Education Application for continuing education credit has been made to: • National Association of Social Workers • National Board for Certified Counselors • NAADAC – The Association for Addiction Professionals • California Board of Behavioral Sciences • HR Certification Institute The Employee Assistance Certification Commission (EACC) has reviewed each event for professional development hour (PDH) credit. To view complete speaker and session information please see: www.eapassn.org/2013confsched Thursday, October 17 – Arizona Biltmore Friday, October 18 – Arizona Biltmore Saturday, October 19 - Arizona Biltmore 4 Register online at www.eapassn.org Sponsors and Exhibitors 2013 Sponsors Diamond Sponsor EAP Technology Systems Inc. Exhibitors (As of May 2013) 12 Weeks Inc. Abbey Press/One Caring Place AdCare Hospital Alabama EAP Association Alcoholics Anonymous American Substance Abuse Professionals (ASAP, Inc) Behavioral Health of the Palm Beaches BHR Worldwide Brain Resource CareLike Casa Palmera CenterSite LLC Cigna CLC, Inc. Consolidated Credit Counseling Services CoralBridge Cornerstone of Southern California Crisis Care Network Daybreak EAP Software Depression Recovery Groups EAP Expert Software EAP Technology Systems Inc. EAPSurveys.com Eldercare Locator - Nat’l Assoc of Area Agencies on Aging Father Martin’s Ashley Genesis House Hazelden Hoag Chemical Dependency Recovery Center InfoMC Inc. Innocorp, Inc. Keystone Treatment Center with Platinum Sponsor Ceridian Silver Sponsor Crisis Care Network Contributing Sponsors EAPA Board of Directors Masi Research Consultants, Inc. National Institute of Mental Health (NIMH) SELECT, Inc. Steven M. Haught, LCPC, CEAP White Deer Run/Cove Forge/ Bowling Green La Ventana Treatment Programs Legal Access Companies Life Advantages Livengrin Foundation Malvern Institute Medcomp Software Inc. Memorial Hermann Prevention & Recovery Center Mental Health First Aid MHN, Inc. New Life Lodge with Starlite Recovery Center Park Bench Group Pasadena Villa PPC Worldwide ProtoCall Services PsyBar LLC ReadyMinds/UOPX Recovery First, Inc. RecoveryTrek Retreat at Lancaster County Robert Douglas and Associates Screening for Mental Health, Inc. Sovereign Health of California Sunrise Senior Living Supportive Solutions, Inc. The Ranch at Dove Tree in partnership with Texas Tech University The River Source The SASSI Trust Risk Management Services U Squared Interactive Valley Hope Association Workplace Options EAPA Marketplace Events Networking is the norm in EAPA’s Marketplace! Meet all the right people while learning about the products and services you need! EAPA staff members will be available in the Marketplace beginning Wednesday evening through Friday’s Dessert Reception. Mark these EAPA Marketplace events on your calendar: Grand Opening Reception Wednesday, 5:00 PM – 7:00 PM Continental Breakfast Thursday, 7:30 AM – 8:15 AM Friday, 7:30 AM – 8:15 AM Lunch in the EAPA Marketplace Thursday, 11:30 AM - 1:00 PM Vended Lunch & Prize Drawings in the EAPA Marketplace(Must be present to win) Friday, 11:30 AM - 1:00 PM Dessert Reception & Prize Drawings (Must be present to win!) Friday, 4:00 PM – 5:00 PM Exhibit space will sell out again this year. Don’t miss your opportunity to shine. Sign up today! http://www.eapassn.org/2013exhibitors Register online at www.eapassn.org 5 Pre-Conference Training Courses Two-Day Training Course, October 15 & 16 Tuesday & Wednesday, 8:00 AM - 5:00 PM DOT/SAP Qualification and Update Training ÉÉ Tamara Cagney, Ed.D., CEAP Blair Consulting Group, Inc. This “gold standard” course meets the U.S. Department of Transportation’s Substance Abuse Professional (SAP) qualification training requirements under 49 CFR Part 40.281(c)(1) and update training for SAPs under 49 CFR Part 40.281(d). This engaging course is perfect for EA professionals and EAP affiliate providTamara Cagney ers who are seeking to add or maintain a SAP service component in their practice. You will leave the course with a detailed manual, requisite knowledge of the Part 40 modal rules (FAA, FMCSA, etc.), an awareness of ethical concerns common to the SAP role, and familiarity with available resources to stay current. You’ll learn how to precisely describe all aspects of the SAP assessment, referral and return-to-duty process; discuss current SAP challenges and issues; and utilize Part 40, modal rules, and other resources to prepare for a SAP exam. EAPA’s Pre-Conference training courses provide in-depth skillbuilding sessions brought to you by top experts in the field. Registration rates for each of these courses can be found on the registration form at the end of this brochure. Tuesday, 8:00 AM - 5:00 PM The Brave New World of DSM-5: Are You Ready? ÉÉ Michelle Packard, Ph.D., Sage Training and Consulting, Inc. DSM-5 contains significant changes including removal of the multiaxial system, new dimensional ratings, reconceptualization of Substance Use and Addictive Disorders, addition of a childhood Disruptive Mood Dysregulation Disorder and much more. The relationship between mood, anxiety and addictive disorders was much Michelle Packard debated, leading to the attempt to describe them as spectrum-disorders with overlapping symptom-pictures. Some conditions are promoted into separate chapter headings, eg. Trauma and Stressor-Related Disorders. The threshold needed for diagnosis underwent revision in some instances, eg. Asperger’s Syndrome. This workshop will prepare participants for changes and will discuss the controversies in the world’s most-used behavioral-health nomenclature system. One-Day Training Courses, Tuesday, October 15 Tuesday, 8:00 AM - 5:00 PM EAP Critical Incident Response: A Multi-Systemic Resiliency Approach ÉÉ Robert Intveld, LCSW, Robert Douglas and Associates ÉÉ Paul Davis, Ph.D., Senior Workplace Specialist, APS Healthcare, Inc. As EA professionals look to the future, we carry the responsibility to evolve and integrate new evidence-based research into practices. Critical incident response (CIR) and its theoretical underpinnings have been topics for recent rigorous debate. The multi-systemic resiliency approach incorporates contributions from past approachRobert Intveld es and integrates current principles of psychological first aid, resiliency, positive psychology, solution focused and cognitive behavioral therapies into onsite EAP interventions. The approach recognizes that multiple systems must work in concert to move those impacted by the event from chaos and distress to stability and optimism. Effective delivery requires sound understanding of EAP processes and workflows. One-Day Training Courses, Wednesday, October 16 Wednesday, 8:00 AM - 5:00 PM Reversing Workplace Mistrust, Anger and Tension ÉÉ Anna Maravelas, M.A., LP, Thera Rising Institute Employee assistance and HR professionals are often called in to assist when interpersonal issues affect the productivity of a workgroup. In a recent Gallup poll nearly 70% of employees admitted they are disengaged from work or actively undermining the efforts of others at a cost, Gallup estimates, of 34%; on the dollar. Every Anna Maravelas day, work teams create environments that are either cohesive or adversarial. Do you have the tools you need to address anger, tension and de-escalate conflict? These proven strategies have been featured in publications including The New York Times, HR Magazine, Harvard Management Update, and Oprah Magazine. 6 Register online at www.eapassn.org Pre-Conference Training Courses Wednesday, 8:00 AM - 5:00 PM EA Specialist, Clinician (EAS-C) Certificate Training ÉÉ Judy Beahan, MSW, Crisis Care Network ÉÉ Robert Intveld, LCSW, Robert Douglas and Associates ÉÉ Marina London, LCSW, CEAP, EAPA ÉÉ Tracy McPherson, Ph.D., NORC at the University of Chicago Note: The EAS-C certificate is role-specific training designed for EAP network affiliate providers. A license appropriate to independent clinical practice is a pre-requisite for the EAS-C certificate. A directory of certificate holders will be listed on EAPA’s website. Learnmore at eapassn.org/EASpecialist. The majority of employee assistance programs (EAPs) provide employee assistance (EA) services via a network of mental health professionals in private practice. If you have ever thought, “I want to do EAP work. How do I add that to my private practice?” this course is for you! Written by a team of experts including industry-leading EAP network managers, it provides you with the opportunity to acquire the knowledge necessary to join affiliate provider panels and grow your private practice. Already on an EAP panel? How do you become the “go-to” clinician consistently providing EAP assessment, referral, and short-term counseling services, yielding more referrals? The insider information in this course, and the companion EAPA-backed certificate, will give you the tools you can use to attract more EAP referrals to your practice. Judy Beahan access concerns. Learn about this exciting approach and the pros and cons of incorporating EFT in an EAP setting. Wednesday, 1:15 PM - 5:00 PM Workplace Gender Diversity: Creating A Work-Able Environment for Everyone in Transition ÉÉ Shellie Ruge, LAC, LASAC, Crisis Preparation and Recovery Gender identity is so basic to our being and core identity that we know this about ourselves before we have the capability to speak it. What needs to happen when a valued employee transitions from one gender to another? Eight years ago presenter Shellie Ruge’s spouse, Randi, transitioned at her workplace. As they went through Shellie and Randi Ruge this experience together, Shellie began to understand that this was her transition too. Together they developed a workplace plan that provided timely education, support strategies and resources to prepare the workplace environment for success. Half-Day Training Courses, Wednesday, October 16 Wednesday, 8:00 AM - 12:15 PM Emotion-Focused Therapy: An Evidence-Based Approach to Working with Couples ÉÉ Lisa Gold, Ph.D., LPC, Desert Vista Counselling Services, LLC The number one reason employees call the EAP is for marital/relational concerns. Do your EAP services match this need? Emotionally Focused Therapy (EFT) is a comprehensive method of relationship counseling, based on well-tested theory, research and clinical practice. This highly effective approach with demonstrated positive Lisa Gold outcomes helps partners rekindle their loving feelings and feel connected, safe, happy and secure with each other. This interactive course will introduce you to EFT including it’s the theoretical base, required clinical expertise, “real-world” insurance and The CEAP® credential sets you apart from the Competition! The right credential is essential in every profession. For those providing EA services, the CEAP® — Certified Employee Assistance Professional — has been the recognized standard since 1987. Be Professional — earn your CEAP®! The only credential that demonstrates mastery of the EA professional body of knowledge. Questions? Contact EAPA’s Director of Credentialing, Shirley Springfloat, at firstname.lastname@example.org. Register online at www.eapassn.org 7 Wednesday is Networking Day! Networking Sessions Wednesday, 1:30 PM – 3:30 PM Chapter/Branch Leader Best Practice Discussion ÉÉ EAPA Board Members, Chapter/Branch Leaders, EAPA members Meet and share ideas with chapter and branch leaders from around the world! EAPA board members will be on hand to lead this special networking session. All EAPA members are welcome to attend. Share your insights, best practices and vision for EAPA’s future! Wednesday, 5:00 PM – 7:00 PM EAPA Marketplace Grand Opening Reception All registered attendees, guests, and exhibitors are invited to meet, mingle, enjoy hors d’ouvres, renew old acquaintances, and make new ones during the EAPA Marketplace Grand Opening Reception. FOO D i Wednesday, 3:30 PM – 4:45 PM Newcomer Orientation & Networking ÉÉ Host Committee All newcomers to EAPA and/or the World EAP Conference are invited to attend this popular networking event! Come and discover “insider secrets” that will help you get the most from your membership and your World EAP Conference experience! i Get Complete Conference details online www.eapassn.org/2013conference Register online at www.eapassn.org 9 Thursday Conference Sessions opening keynote thursday, october 17 8:30 am - 10:00 am Rachel’s Challenge: Answering Violence with Kindness and Compassion Rachel Scott was the first student killed at Columbine High School in 1999. Her story has transformed businesses, schools and communities with a simple but profound message. EAPA’s 2013 opening keynote presentation provides an inspiring example of how small, deliberate acts of kindness and acceptance start a Darrell Scott, chain reaction of kindness and Rachel’s Challenge compassion that empowers us to positively affect the culture and climate of our workplaces, schools, and communities. Rachel’s Challenge exists to equip and inspire people to replace acts of violence, bullying, and negativity with acts of respect, FOO D i kindness, and compassion. Rachel’s Challenge is based on the life and writings of Rachel Joy Scott. The story of this 17 year old girl, whose small acts forever changed the lives of those she touched, is one that EAPA attendees will never forget. Through her example, Rachel’s Challenge is making a positive impact in the lives of millions of people every year. Since inception over 19 million people have heard Rachel’s story in live settings around the world, at least 8 school shootings have been prevented, and over 500 suicides have been averted. Darrell Scott, Rachel’s father and founder of the Rachel’s Challenge organization, has personally spoken to over five million people in live settings around the world, and has reached millions more through his appearances on programs such as Oprah, Larry King Live, CNN, and the Today Show. He has authored or co-authored five books, and meets with politicians and educators regularly concerning issues of school and workplace violence Thursday, 7:30 AM – 8:15 AM EAPA Marketplace Continental Breakfast Prevention as Cure: Next Generation Workplace Wellness and EAP Programs ÉÉ Denise Kalos, HCS, VP Wellness Programs, The Buck Institute for Research on Aging ÉÉ Julius Schillinger, Ph.D., VP Sales and Account Management, MHN, Inc. Screening and Brief Intervention for At-Risk Drinking: Outcomes Six-Months Later ÉÉ Susan Baker, MSW, CEAP, Executive Director, APS Healthcare ÉÉ David Lower, MSW, Clinical Director, APS Healthcare ÉÉ Patricia McKee, MA, LMHC, Psychotherapist FOO D i i Thursday, 10:15 AM - 11:30 AM Evaluating a Resiliency Approach for EAP Critical Incident Response ÉÉ Robert Intveld, LCSW, Owner, Robert Douglas and Associates How Recent Innovations in Technology and Analytics Can Transform the EAP Industry ÉÉ Tom Amaral, Ph.D., President & CEO, EAP Technology Systems Inc. ÉÉ John Pompe, Psy.D., SPHR, Assistant Medical Director, Caterpillar Inc. ÉÉ Dave Sharar, Ph.D., Managing Director, Chestnut Global Partners Igniting Behavior Change: Infusing Your EAP Practice with Coaching Techniques ÉÉ Jill Meece Barnette, LCSW, ACC, Owner, Consultant & Coach, Grow! Consulting & Coaching, LLC Thursday, 11:30 AM – 1:00 PM Lunch in the EAPA Marketplace i Thursday, 1:15 PM - 2:30 PM Thriving in a Dynamic Environment: Workplace Trends in Changing Times ÉÉ Meg Burrows, BA, CHRP, Human Resources Consultant, Meg Burrows Consulting 10 Register online at www.eapassn.org Thursday Conference Sessions EMDR in the EAP: Innovative Solutions for Trauma and Distress in the Workplace ÉÉ Rhonda Ferrell, LPC, CEAP, EAP Counselor, Novant Health Employee Assistance Program ÉÉ Mark Dunn, LPC, NBCCH, Novant Health Best Practices For Surveying EAP Clients: Validate the Case for Your EAP ÉÉ James Harting, LCSW, CEAP, President, Harting Associates, Inc. ÉÉ Dave Sharar, Ph.D., Managing Director, Chestnut Global Partners EAP Best Practices for Developing and Maintaining a High Quality EAP Provider Network ÉÉ Patrick Williams, LMFT, CEAP, Director, Provider Network Services, Ceridian ÉÉ Sharon O’Brien, MSW, LSW, Vice President, EAP/WorkLife Operations, Ceridian It’s Not Just A Job: Strategies for EAP from Vocational Research ÉÉ Richard Ponton, Asstistant Professor, Georgian Court University Video Conferencing in the EA Field: Current Practices and Future Trends ÉÉ Tom Farris, Ph.D., President, Claremont Behavioral Services From Research to Practice: Building Work Cultures that Support Thriving ÉÉ Nancy Spangler, Ph.D., OTR/L, Consultant, Partnership for Workplace Mental Health, American Psychiatric Foundation ÉÉ Michael Paolercio, MPA, CEAP, Director, Employee Assistance Program, San Francisco Giants ÉÉ James O’Hair, LCSW, CEAP, Coordinator, Employee and Family Assistance Program, Northrop Grumman ÉÉ John Dillon Riley, Ph.D., Manager, Wellness, Employee Assistance, WorkLife, Chevron Corporation Thursday, 4:15 PM - 5:30 PM Peer Support: Extending the Reach of EAPs Among Emergency Service Personnel ÉÉ Gerald Lewis, Ph.D., Gerald Lewis & Associates, P.C. Mindfulness: Practical Applications for the Employee Assistance Professional ÉÉ Bruce Greenhalgh, M.A., FCIPD, Head of Employee Assistance, Accenture Domestic Violence: Dispelling Myths and Defining Realities ÉÉ Stephanie Angelo, BSBM, SPHR, Founder, Human Resource Essential, LLC ÉÉ Anthony Rizzuto, BS, CASAC, Clinical Coordinator of the Power & Control Program, Seafield Center MoodHacker: Using an mHealth Strategy to Support Depression Self-Management ÉÉ Amy Birney, MPH, Research Scientist, ORCAS ÉÉ Michael Mulvihill, MSW, CEO & President, ORCAS ÉÉ Tracy McPherson, Ph.D., Senior Research Scientist, NORC Ignite! Hot Topics in EAP Presented in a Flash A new type of session, expected to become this year’s favored format. Hear just the key learning points and highlights of six presentations on six different topics! See www.eapassn.org/2013confsched for more information. Thursday, 2:45 PM - 4:00 PM Hurricane Sandy: Creativity From an Embedded EAP ÉÉ Sandra Turner, Ph.D., Director, EY Assist, Ernst & Young ÉÉ Christine Young, MSSA, Supervising Associate, Ernst & Young, LLP An Ounce of Prevention is Worth a Pound of Cure: The Conflict Management Toolbox ÉÉ David Doto, Director, CoralBridge Conflict Transformation Institute, CoralBridge ÉÉ Jeffrey Husserl, Principal, CoralBridge Workplace Implications of the Opiate Addiction Epidemic and Synthetic Drug Misuse ÉÉ Jeffrey Reynolds, Ph.D., CEAP, Executive Director, Long Island Council on Alcoholism & Drug Dependence ÉÉ Stephanie Siete, Director of Community Education, Community Bridges, Inc. Register online at www.eapassn.org 11 Friday Conference Sessions friday keynote address, 8:30 am - 10:00 am The Future of Crisis Response: What Works, What Hurts Responding to workplace trauma has become a mainstay of employee assistance practice, yet some research has raised concerns regarding the efficacy and even potential harm of interventions including the “Mitchell Model” critical incident stress debriefing (CISD). Should EAPs abandon CISD? If so, what Jeffrey Mitchell, Ph.D. should be done instead? What are the best evidence-based approaches in 2013 and beyond that EA professionals can and should be using to assist individuals and work organizations in the face of trauma? Now hear first hand from Dr. Jeffrey Mitchell, the firefighter/ EMT who developed “Critical Incident Stress Management” and CISD. Mitchell will review the field’s current knowledge base, providing insight into the evidence-base for current workplace response best practices. Mitchell will also provide his unique perspective into the future of workplace crisis response in a variety of work organization settings. Jeffery Mitchell, Ph.D. is a Clinical Professor of Emergency Health Services at the University of Maryland and President Emeritus of the International Critical Incident Stress Foundation. Mitchell has authored over 250 articles and 10 books in the stress and crisis intervention fields. The United Nations has appointed him to the United Nations Department of Safety and Security Working Group on Stress. FOO D i Friday, 7:15 AM – 8:30 AM EAPA Marketplace Continental Breakfast Retirement Coaching: A Growing Need, Market and Opportunity for EAPs ÉÉ William Roiter, Ed.D. Licensed Psychologist, Principal of MVP Research, Clinical Instructor at Harvard Medical School an, MVP Research ÉÉ Irvin Kooris, M.Ed., CEAP, Director, Associate Services, The Home Depot Maintain Your Brain: An Overview of a Workplace Cognitive Fitness Program ÉÉ Mike Parrish, MSW, EAP Counselor, Social Security Administration FOO D i i Friday, 10:15 AM - 11:30 AM The Cutting Edge: Two Research Studies on the Current State of EAPs ÉÉ Bernie McCann, Ph.D, CEAP, Development Consultant, Employee Assistance Research Foundation ÉÉ Dirk Antonissen, Chief Executive Officer, ISW Limits ÉÉ Stan Granberry, Ph.D., Executive Director, National Behavioral Consortium Critical Connection: Understanding the Link Between Substance Abuse and WP Violence ÉÉ Kelly Wilson, Psy.D., L.P., President and Director of Forensic Services, PsyBar LLC ÉÉ Link Christin, J.D., L.A.D.C., Director of Legal Professionals Program, Hazelden Treatment Center Counselor Wellness: EA Professional Heal Thyself! ÉÉ John Newport, Ph.D., CEAP, The Wellness-Recovery Connection: Applications in EAPs and Treatment, self employed Friday, 11:30 AM – 1:00 PM Vended Lunch and Prize Drawings in the EAPA Marketplace i FRIday, 1:15 pm - 2:30 pm Digital Intervention Supporting Expats: Helping Anytime, Anywhere ÉÉ Paul Wittes, MSW, Manager, Global Clinical Services and E-Counselling, Shepell·fgi ÉÉ Barbara Veder, MSW, Vice President Clinical Services and Research Lead, Shepell.fgi 12 Register online at www.eapassn.org Friday Conference Sessions Integrating EAP with Community as Demonstrated by Two Sandys: Sandy Hook and Hurricane Sandy ÉÉ James Nestor, MAS, CEAP, Director, New Jersey State Police Caring for Aging Parents & Impact on the Workforce ÉÉ Nina Cohn, MBA, Vice President, Revenue Management, Sunrise Senior Living ÉÉ Cory Benson, Vice President, Sales Training & Development, Sunrise Senior Living ÉÉ Kelly Myers, Senior Vice President of Sales, Sunrise Senior Living ÉÉ Sharon O’Brien, MSW, LSW, Vice President, EAP/ WorkLife Operations, Ceridian Improving Clinical Accuracy With Screening and Brief Intervention (SBI) in EAP ÉÉ Christopher Knoepke, EA/Workplace Programs Coordinator, Peer Assistance Services, Inc. ÉÉ Caitlin Kozicki, LPC, CEAP, EA/Workplace Programs Director, Peer Assistance Services, Inc. ÉÉ Melissa Richmond, PhD, Research Director, OMNI Institute Research Roundtable: Building a Practice-Based Research Network (PBRN) ÉÉ Daniel Hughes, Ph.D., CEAP, Assistant Professor, Mount Sinai School of Medicine ÉÉ Tom Amaral, Ph.D., President & CEO, EAP Technology Systems Inc. ÉÉ Tracy McPherson, PhD, Senior Research Scientist, NORC ÉÉ Beverly Younger, Ph.D., LCSW, Clinical Associate Professor, University of Southern California School of Social Work ÉÉ Tom Sherjben, Chestnut Global Partners ÉÉ Chester Taranowski, Ph.D. CEAP, Employee Assistance Coordinator, Aon Service Corporation Understanding the Violent Mind ÉÉ Bruce Blythe, L.P., Chairman, Crisis Management International Conversations with Your Computer: Practicing Alcohol Screening and Brief Intervention Skills ÉÉ Tracy McPherson, Ph.D., Senior Research Scientist, NORC at the University of Chicago ÉÉ Susan Schroeder, MPH, MCHES, Research Scientist, ORCAS The Biggest Little Untapped Market: EAP Practice with Small Businesses ÉÉ Maureen Carney, MSW, LCSW, Manager of Workplace Prevention Services, Peer Assistance Services ÉÉ Kate Ellis, MA, EAP and Workplace Programs Coordinator, Peer Assistance Services ÉÉ Chris Knoepke, MSW, LSW, EAP and Workplace Programs Coordinator, Peer Assistance Services FOO D i Friday, 4:00 PM - 5:00 PM EAPA Marketplace Dessert Reception & Prize Drawings i Network with exhibitors, enjoy dessert, and maybe win the grand prize! Must be present to win.” Friday, 2:45 PM - 4:00 PM EAP and Wellness Across Cultures: Service Consistency and Local Relevance ÉÉ David Levine, Sr. Vice President, PPC Worldwide ÉÉ Nicholas Malhomme, M.B.A., M.A., Head of Global Sales and Marketing, PPC Worldwide Uncloaking the RFI-RFP Process from Three Perspectives: Consultant, Purchaser and Bidder ÉÉ Stan Granberry, Ph.D., Executive Director, National Behavioral Consortium ÉÉ Michael Hack Friday, 5:15 PM - 6:30 PM Association Annual Business Meeting Register online at www.eapassn.org 13 Saturday Conference Sessions saturday keynote address, 9:00 am - 10:30 am The Business Value of Employee Assistance: A Review of the Art and Science of ROI Dr. Attridge will review the science, strategies and future trends influencing the business value of employee assistance program (EAP) services. He begins by examining the empirical evidence relevant to the return on investment (ROI) for workplace behavioral health services. Over 1,000 individual research works now exist globally that support Mark Attridge, Ph.D. various aspects of the busiAttridge Consulting. Inc. ness case, including dozens of studies specifically on the outcomes and cost-offset value of EAP services. Next, he draws from the themes of this research to formulate different strategies for making the business case for EAP. He will describe and illustrate with data examples four conceptual models – called the Primary, Pareto, Productivity, and Partnership approaches to value. These approaches work best when combined into a more comprehensive model that reflects the mix of services delivered by the EAP. The key to effective ROI reporting is to engage the customer who is investing in the EAP in a consultative process that is aligned with their expectations for value and features their own utilization data and cost input variables. Finally, he will identify several “big-picture” trends in the areas of technology tools, employee engagement, and social policy. These trends offer important new opportunities for increasing the business value of EAPs. Mark Attridge, PhD, is President of Attridge Consulting. His work focuses on knowledge transfer, data analysis and business strategy for workplace behavioral health and EAP. Mark is a prolific writer, scholar, and trainer with more than 200 published works and presentations. Organizational Happiness in China: Empirical Research and EAP Application ÉÉ Xiaoping Zhu, China EAP Service Center ÉÉ Tao Jiang, President, Beijing EAPs Consulting Co., Ltd ÉÉ Xichao Zhang, Chairman of the Board, Beijing EAPs Consulting Co., Ltd ÉÉ Huahui Zheng, Beijing EAPs Consulting Co., Ltd ÉÉ Xiaojiao Li, Beijing EAPs consulting Co., Ltd. Saturday, 6:30 AM – 8:15 AM 5K run/2.5K walk Meet at Registration Saturday, 7:30 AM – 8:45 AM Manager’s Guide to Suicide Postvention in the Workplace: 10 Objectives in the Aftermath ÉÉ Judy Beahan, MSW, Clinical Manager, Crisis Care Network ÉÉ Sharon O’Brien, MSW, LSW, Vice President, EAP/ WorkLife Operations, Ceridian The Power of Benefit Integration: Increasing Employee Engagement and ROI ÉÉ Gene Raymondi, CEO, ENI Heating it Up in the Workplace! Yoga-Mindfulness Tools for Life and Work Balance ÉÉ Dori DiPietro, LCSW, CEAP, E-RYT500, Founder and CEO, Hunki Dori! LLC Empowering the EAP Affiliate Provider ÉÉ Claire Sutton, Claire Sutton Consulting, Inc. Saturday, 10:45 AM - 11:30 AM The EAPA Value Proposition: Implementing a Strategic Goal ÉÉ Beverly Younger, Ph.D., LCSW, Clinical Associate Professor, University of Southern California School of Social Work ÉÉ Daniel Hughes, Ph.D., CEAP, Assistant Professor, Mount Sinai School of Medicine Employers, EAP’s & the Coming Aging Tsunami ÉÉ Chris Hylton, MA, President, CG Hylton Inc. Safe At Work: The EAPs Role in Addressing Workplace Domestic and Sexual Violence ÉÉ Maya Raghu, Attorney, Workplaces Respond, c/o Futures Without Violence 14 Register online at www.eapassn.org Saturday Conference Sessions Healthcare Overhaul: Impact of SBC Disclosure Requirements on EAPs ÉÉ Puneet Leekha, J.D., Senior Associate and Assistant General Counsel, Popovits & Robinson, P.C. Sidekick App for Adults with ADHD: Transforming Work Performance & Satisfaction ÉÉ Catrin Rode, Ph.D., ORCAS ÉÉ Michael Klaybor, Ed.D., CEAP, President, Klaybor and Klaybor Psychotherapy Services ÉÉ Barbara Veder, MSW, Vice President Clinical Services and Research Lead, Shepell.fgi ÉÉ Pablo McCabe, Director, Business Solutions, Workplace Options Hurricane Sandy and the Newtown Shootings: CIR as an Element of Enterprise Resilience ÉÉ Jeff Gorter, LMSW, Account Executive, Crisis Care Network ÉÉ Elizabeth Stevens, Director, Enterprise Resiliency & Response, United Health Group Crossing Borders: A Multi-Cultural View of EAP Services ÉÉ Jenny Espinoza, LCP, M.A., Operations Manager EAP LatinA Mexico, EAP LatinA Corporation S.A. ÉÉ Dirk Antonissen, Chief Executive Officer, ISW Limits ÉÉ Kaoru Ichikawa, Ph.D., LCSW, CEAP, Executive Vice President, JEAP Peacemind ÉÉ Ian Shakespeare, Sr. Vice President, APAC, PPC Worldwide ÉÉ Amina Oezelsel, Ph.D., CEO hanza resources, hanza resources GmbH ÉÉ Harmut Wigger, MD, CFO, hanza resources GmbH Elevating Ethical Awareness ÉÉ Libby Timmons, M.Ed., CEAP, Clinical Outreach Specialist, Life Healing Center Saturday, 12:15 PM - 2:15 pm Annual Awards Luncheon & President’s Address The 2013 EAPA Awards will be presented, and EAPA President, Steve Haught, will describe his perspective on the future of EA and EAPA. Saturday, 2:30 PM - 4:30 PM Three Levels of Investment in Employee Assistance Programs and Their Resulting ROI ÉÉ Tom Amaral, Ph.D., President & CEO, EAP Technology Systems Inc. Social Media, Online Technologies and Apps - What’s Next for EAPs 2.0? ÉÉ Marina London, LCSW, CEAP, Manager, Web Services, EAPA saturday, 7:00 pm - 9:30 pm Dinner, Story & Song with Paul Williams - Accompanied by pianist Chris Caswell Paul Williams is an Oscar, Grammy and Golden Globe winning Hall of Fame songwriter and President & Chairman of the Board of ASCAP. By the late 1970s, Williams was recognized as one of America’s most prolific and gifted lyricists and composers, known not only for his music, including such songs as “We’ve Only Just Begun,” “You Paul Williams and Me Against the World,” “An Old Fashioned Love Song” and more, but also for regular guest appearances on The Tonight Show, The Love Boat, and Fantasy Island and film work including the Smokey and the Bandit series and The Muppet Movie. Williams virtually disappeared as his career was derailed by drugs and alcohol. Now sober for more than two decades, Williams’ humorous observations of life, love, and creativity are augmented by the education and knowledge he gained through his studies and certification from UCLA as a Certified Drug Rehabilitation Counselor and his active involvement with the Musician’s Assistance Program helping music-industry professionals recover from substance abuse problems. In 2012, Williams’ documentary Paul Williams: Still Alive (http://paulwilliamsstillalive.com/) was released to wide acclaim. As a fitting culmination to EAPA’s 2013 World EAP Conference, Williams shares his story of fame, addiction and recovery frankly and eloquently, both in word and song. Register online at www.eapassn.org 15 Page Header Hotel and Travel Goes Information Here.... CONFERENCE HOTEL Arizona Biltmore Resort 2400 East Missouri Avenue Phoenix, AZ 85016 EAPA has reserved a block of discounted rooms for World EAP Conference attendees at the extraordinary rate of only $179.00 USD per night. All attendees will have free high speed Internet in their rooms, spa access (enjoy the hot tub, sauna, steam room, jacuzzi and the gym,) putting green use and free shuttle to the upscale shopping and dining of the Biltmore Fashion Park. The Arizona Biltmore is now accepting room reservations in EAPA’s discounted block. Make yours TODAY! Reference group code EAPA. 800-950-0086. A small number of government rate rooms are available at the prevailing federal government per diem rate. Traveling to Phoenix EAPA’s official travel website, www.eapatravel.org, makes booking affordable airline reservations easy. Phoenix Sky Harbor Airport Phoenix Sky Harbor Airport is located in the middle of the Phoenix area, less than twenty minutes from the Arizona Biltmore Resort. More information can be found on the Phoenix Sky Harbor International Airport website skyharbor.com/ If you are planning to drive to the conference, 24-hour valet parking is available at the Biltmore. Overnight Valet is $27 per night. Overnight self-parking is also available near Villa guestroom locations and in the parking garage at $12 per night. All rates are subject to availability. GROUND TRANSPORTATION (TO AND FROM AIRPORT) Taxis, limousines, shuttles, buses and vans can be arranged to transport you from the Phoenix Sky Harbor International Airport to the Arizona Biltmore. Please contact the Concierge desk at 602.955.6600 extension 7000 for rates and information. WEATHER Phoenix basks in sunshine during 85 percent of the daylight hours‚ more often than any other major metropolitan area in the United States. The average high in October is 87 degrees (30.9 Celsius), with lows of 59 degrees (15.0 Celsius.) Join us at the magnificent Arizona Biltmore hotel in Phoenix, Arizona, for the world’s largest gathering of employee assistance professionals. This is the world’s most intensive and comprehensive learning/networking opportunity dedicated to the growth of the employee assistance profession. The Biltmore is an Arizona Historical Landmark and is the only Frank Lloyd Wright inspired hotel in the world. Centrally located between downtown Phoenix and Scottsdale, it has been a vacation spot for U.S. Presidents and celebrities, and includes eight swimming pools, seven lighted tennis courts, a world class resort spa, a salon and fitness center, five restaurants, two 18-hole PGA golf courses, retail shops, and lawn games. Phoenix Arizona 16 THE LEADER IN INNOVATIVE EAP TECHNOLOGY Demonstrate your Effectiveness • Evidence-Based Tools PHQ-9 and AUDIT • Outcome Measures Workplace Outcome Suite Lower your Costs the options of • Hosting on our Secure Servers • Paperless Office - Go Green a m y@daybr e a k e a p s o ftwa re . c o m • 8 0 0 - 7 8 2 - 6 7 8 5 • w w w.d a y b r e a k e a p s o f t w ar e. com Partners serving eaPs SM Workplace Outcome Suite Bringing LEADERS in EAP together in one Software Solution! Conference Registration Information All registrations must be received at the EAPA office or submitted online by October 11, 2013. After October 11, you must register on-site at the conference. Registration Tips: Register before August 30th to save $100 on the Best Value Package or full conference registration rate! Make your hotel reservation before September 24th to receive the EAPA conference discount! Questions? Contact email@example.com or 703.387.1000. REGISTRATION CATEGORIES forms). Refund requests received prior to the close of business (5:00 pm EDT) on August 30, 2013 will be subject to a $100 cancellation fee. After August 30, 2013, no refunds can be made. All refunds will be processed after November 1, 2013. EAPA cannot accept responsibility for no shows. If a registered attendee does not attend the conference, his/ her payment cannot be refunded. There are no exceptions to this refund policy. Substitutions are allowed at any time and requests should be communicated in writing. MISCELLANEOUS Please note: Pre-Conference Training Course registration fees are separate and are not included in Full Conference Registration fees. 1. Best Value Package! The Best Value Package is the most affordable way to enjoy all the benefits of a Full Conference Registration AND access EAPA’s Conference On Demand website. Your access will include unlimited online participation in EAPA’s 2012 & 2013 World EAP Conference sessions through October 31, 2014. 2. First Time New Member Package includes all the benefits of Full Conference Registration PLUS a one year EAPA membership including local chapter dues. This package is not valid for lapsed memberships or renewals. 3. Full Conference Registration includes all conference events and education sessions, starting with the Networking Sessions on October 16, admission to the EAPA Marketplace October 16-18, and concluding with Dinner on Saturday, October 19. Additional registration is required for the Pre-Conference Training Courses and the Fun Run/Walk. 4. Next Generation Discount: Are you under 35 years old? Take $325 off the conference registration portion of the Best Value Package, Full Conference Registration, or First Time New Member Registration package. Use promo code UNDER35 when registering online, or subtract the amount in red on the printed form. Proof of age verified on-site at Registration Desk. 5. Daily Conference Registration includes admission to all educational sessions, the EAPA Marketplace, meals, breaks and conference events for the specified day. Saturday, October 19 registration excludes the Fun Run/Walk. 6. Guest tickets are available for an additional charge for registered attendees who wish to bring guests to the listed conference events. These events are included in the full conference and appropriate daily conference registrations. REGISTRATION PAYMENT POLICIES Educational credit: Professional Development Hours (PDHs) and Continuing Education Contact Hours (CEs). Based on the clock hour, one PDH/CE equals one hour of participation in a pre-approved training directly related to the performance domains of employee assistance programming. Credit is only for the actual time in which training is provided - breaks and lunches or other association activities are not included. To earn educational credit, a minimum of eighty-five percent (85%) or more of each session time is required. Partial credit is not available for any course or session. EAPA has applied for educational credit from: Employee Assistance Certification Commission (EACC); National Association of Social Workers (NASW); CA Board of Behavioral Sciences (MFT/LCSW); NAADAC, the Association for Addiction Professionals; National Board for Certified Counselors (NBCC); Human Resources Certification Institute (HRCI); Attendees are advised to check with their licensing boards and agencies to see which continuing education credits will be accepted. Badges: Attendees’ name and credentials (no more than 2) will be printed on the conference badge exactly as they are entered on the registration form. Please be sure they are correct. Badges are required for entrance into all conference events, educational sessions, and EAPA Marketplace. Americans with Disabilities Act: EAPA and the Arizona Biltmore comply with ADA provisions. If you require special accommodations, have special dietary needs, or assistance, please contact EAPA at firstname.lastname@example.org by September 13, 2013, to make arrangements. REGISTER TODAY & CHOOSE THE BEST VALUE PACKAGE! ONLINE Payments: EAPA accepts Visa, MasterCard (credit or debit), American Express, and Discover. Please make checks payable to EAPA. Payment must be received with completed registration form to process registration. Purchase orders are accepted; contact EAPA at 703-387-1000, ext 305, when a purchase order is required. Cash is accepted for on-site payments only. Refunds, cancellations, and no shows: All requests for refunds must be made in writing (fax, e-mail, and U.S. mail are all acceptable Register online at www.eapassn.org! OR Fax both pages of the completed registration form to: Attn: Conf. Registration 703-522-4585 OR Mail both pages of the completed registration form to: EAPA Attn: Conference Registration, 4350 N Fairfax Drive, Suite 740 Arlington, VA 22203 FAX MAIL 18 EAP Surveys Inc. A Division of EAP Specialist Inc. NEW YORK LOS ANGELES CHICAGO MIAMI LONDON JOHANNESBURG SYDNEY TORONTO w w w . E A P S U R V E Y S . c o m PERCEPTIONS DRIVE BEHAVIOR: Your employees know best. Ask them. Their opinion about your EAP counts. OBJECTIVE and UNBIASED: We are a team of EAP professionals not connected with any EAP Provider. BENCHMARK: Compare your employeesâ€™ responses from year-to-year within your organization, and within industry and geographic locations. INEXPENSIVE and AFFORDABLE: Our cost is a fraction what you pay annually for your EAP services. FIND OUT: Are your employees seeking help with both their personal and mental health problems through your EAP? Are they getting helped to problem resolution? Is your EAP lowering your benefit costs? SECURE - WEB-BASED and TOTALLY ONLINE - SEAMLESS - COMPREHENSIVE - CONFIDENTIAL - INEXPENSIVE Visit us at Booth 308 at the 2013 Conference EAPA_book_ad1_v2.indd 1 4/10/2013 9:56:21 AM Call Today! 1-888-687-7332 email@example.com - www.theriversource.org EAP Surveys Inc. A Division of EAP Specialist Inc. NEW YORK LOS ANGELES CHICAGO MIAMI LONDON JOHANNESBURG SYDNEY TORONTO w w w . E A P S U R V E Y S . c o m Are you an EAP Provider? Boost your EAP Provider position in the EAP industry, and create a decided edge in your renewals and sales. Communicate confidence by having an EAP Survey conducted for your clients by an independent third party EAP professional group. Discover what you are doing well and what needs improvement in your EAP. Build a level of trust and candid conversation with your clients to strengthen a long term relationship. SECURE - WEB-BASED and TOTALLY ONLINE - SEAMLESS - COMPREHENSIVE - CONFIDENTIAL - INEXPENSIVE Visit us at Booth 308 at the 2013 Conference EAPA_book_ad2.indd 1 4/10/2013 9:56:45 AM THE Choice of EAPs, TPAs, & MROs to Provide a Global Network to Their Clients. Non-Regulated or DOT Registration Form 2013 Annual World EAP Conference, October 16-19 Pre-Conference Training Courses, October 15-16 Arizona Biltmore Resort Phoenix, Arizona Please register online at www.eapassn.org or mail or fax this completed form to: EAPA - Attn: Conference Registration 4350 N. Fairfax Drive, Suite 740 Arlington, VA 22203 Fax: 703-522-4585 | Phone: 703-387-1000 EAPA’s EAP Conference 2013 World Phoenix Attendee Information (*These fields will be printed on the conference badge.) __________________________________________________________________________________________________________________________________________ First Name* Last Name* __________________________________________________________________________________________________________________________________________ Member Number Credentials* (limit two) __________________________________________________________________________________________________________________________________________ Job Title * Employer/Organization* Address LINE 1 Address LINE 2 City* State/Province* POSTAL Code Phone (including appropriate country, city and area codes) Email __________________________________________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________________________ Country __________________________________________________________________________________________________________________________________________ Conference registration fees include access to all EAPA Marketplace events, the Annual Awards Luncheon & President’s Address and Saturday’s Dinner and Show. Pre-Conference Training Courses and the Fun Run/Walk are NOT included in registration fees. (All amounts in U.S. currency.) Received on or before 08/30/13 Member Best Value Package - Full Conference Registration plus discounted Conference On Demand access. First Time New Member Package Includes 1-year EAPA membership and local chapter dues. Full Conference Registration Next Generation Discount! Are you under 35? Subtract $325 from your conference registration package! Proof of age verified onsite at Registration Desk. Daily Conference Registration (Includes the day’s meal functions.) o $744.00 Non-Member o $944.00 Received on or before 10/11/13 Member o $844.00 Non-Member o $1044.00 Submit On-Site after 10/12/13 Member o $894.00 Non-Member o $1094.00 Total Due o $844.00 Best Value Package o $745.00 Full Conference Only o $645.00 o -$325.00 o $795.00 o --$325.00 o $944.00 Best Value Package o $845.00 Full Conference Only o $745.00 o -$325.00 o $895.00 o -$325.00 o $994.00 Best Value Package o $895.00 Full Conference Only o $795.00 o -$325.00 o $945.00 o -$325.00 - Thursday, October 17, 2013 o $350.00 o $385.00 Friday, October 18, 2012 o $350.00 o $385.00 Saturday, October 19, 2012 o $350.00 o $385.00 Optional Services (not included in full conference registration) Saturday 5K Fun Run/ 2.5K Walk CEs (NASW, NAADAC, CBBS, NBCC, HRCI) o $30.00 o $25.00 Men’s T-shirt size: o XL o L o M o S Pre-Conference Training Courses, October 15-16, 2013 (Separate registration required. Includes all training materials and morning and afternoon beverages. Lunch is on your own. October 15 & 16: DOT/SAP Qualification and Update Training DOT/SAP Qualification Exam October 15: EAP Critical Incident Response: A Multi-Systemic Resiliency Approach October 15: The Brave New World of DSM-5: Are You Ready? October 16: Reversing Workplace Mistrust, Anger and Tension EAS-C Certificate Training (includes $100 certificate fee) October 16: Emotion-Focused Therapy: An Evidence-Based Approach to Working with Couples (4 hours)* October 16: Workplace Gender Diversity: Creating A Work-Able Environment for Everyone in Transition (3.5 hours) o $395.00 o $150.00 o $295.00 o $295.00 o $295.00 o $295.00 o $160.00 o $135.00 o $495.00 o $150.00 o $395.00 o $395.00 o $395.00 o $395.00 o $210.00 o $185.00 o $425.00 o $150.00 o $295.00 o $295.00 o $295.00 o $295.00 o $160.00 o $135.00 o $525.00 o $150.00 o $395.00 o $395.00 o $395.00 o $395.00 o $210.00 o $185.00 o $425.00 o $150.00 o $295.00 o $295.00 o $295.00 o $295.00 o $160.00 o $135.00 o $525.00 o $150.00 o $395.00 o $395.00 o $395.00 o $395.00 o $210.00 o $185.00 Sub-Total (form continues on reverse) Register online at www.eapassn.org 21 Registration Form Guest Tickets (Please purchase tickets for any guest who plans to attend the listed events.) EAPA Marketplace Grand Opening Reception Only EAPA Marketplace Pass - Thursday EAPA Marketplace Pass - Friday Annual Awards Luncheon and President’s Address Saturday Dinner, Story & Song with Paul Williams o $75.00 o $100.00 o $100.00 o $75.00 o $95.00 Quantity: _______ Quantity: _______ Quantity: _______ Quantity: _______ Quantity: _______ Sub-total from Page 1 TOTAL AMOUNT DUE (Page 1 and 2) Please indicate your intention to attend the following events (This information is needed to order food & beverages): Annual Awards Luncheon & President’s Address Saturday Dinner, Story & Song with Paul Williams Attendee Profile/Survey 1) o Yes, I have special physical, dietary (vegetarian, kosher, etc.), or other needs. If so, please explain: 2) How did you hear about EAPA’s 2013 World EAP Conference? o E-mail o EAPA Website o Postcard o Registration Preview Brochure o Chapter Meeting o Word of Mouth o Other 3) Please check the selection that BEST describes your work. o EA program management/administration o EA counseling/consulting with employees o EA employer services (e.g. management training/consulting) o Peer assistance o EA account management o EA sales/marketing o Network clinician/therapist o Research/Academic o Student o Treatment facility-clinical o Treatment facilitymarketing o HR or Benefits Management o Work-Life o Other (specify) ___________________________________________________________________________ 4) How often do you visit the EAPA Website? o Daily o Weekly o Monthly o Rarely Comments: _________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________ 5) Please delete the following information from conference mailing lists: o delete my e-mail address o delete my mailing address o delete my phone number Refund Policy Cancellation Policy: All requests for refunds must be in writing. Refund requests received prior to the end of business (5:00 pm EDT) on August 30, 2013 will be subject to a $100 cancellation fee. After that date, NO further refunds can be made. All refunds will be processed after November 1, 2013. There are NO exceptions to this refund policy. Substitutions are allowed. Payment Information (Only one form of payment please!) o Check (Check No. __________________) Make checks payable to EAPA. o If paying by credit/debit card, you agree to pay the total amount due according to the card issuer agreement. o VISA o MasterCard o American Express o Discover Credit/Debit Card Number: ______________________________________________________________ Expiration Date: _____________________ YES NO Cardholder’s Name: ___________________________________________________________________________________________________ Cardholder’s Signature: ___________________________________________________________________________________________________ 22 Register online at www.eapassn.org Hold EAPAâ€™s 2013 World EAP Conference in the palm of your hand. Download the app now to make planning, networking, navigating and communicating before, during and after the conference easier than ever before. Over 50% of last yearâ€™s attendees used the conference app! Be in the know, now! 2013 Search for EAPA 2013 in the App Store or Google Play or navigate to http://event.crowdcompass.com/eapa2013 EAPA’s PRESORTED STD U.S. POSTAGE PAID WOODBRIDGE, VA PERMIT NO. 9 EAP Conference Employee Assistance Professionals Association, Inc. 4350 N. Fairfax Drive, Suite 740 Arlington, Virginia 22203 2013 World PRESORTED FIRST CLASS MAIL U.S. POSTAGE PAID WOODBRIDGE, VA PERMIT NO. 9 About EAPA With members in more than 40 countries, the Employee Assistance Professionals Association (EAPA) is the world’s oldest and largest membership organization for employee assistance professionals. As the most influential and respected organization in the profession, EAPA represents the global voice of the employee assistance field. EAPA is the leading provider of information and services to employee assistance professionals and others interested in behavioral issues affecting employers and employees. Membership and active involvement in EAPA can help you stay current with the latest developments in the field, broaden and sharpen your skills, and increase your business contacts. FIRST-CLASS MAIL U.S. POSTAGE PAID WOODBRIDGE, VA PERMIT NO. 9 NON-PROFIT ORG US POSTAGE WOODBRIDGE, VA PERMIT NO.9 PAID October 16-19, 2013 | Arizona Biltmore Pre-Conference Training Courses, October 15-16 EAPA’s Annual World EAP Conference Register online today at www.eapassn.org