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Guide to

Michigan Health Centers MPCA Members

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www.mpca.net 517.381.8000

Published July 2012 The most up-to-date version of this publication is available online at www.mpca.net. All data for Section 330 funded Health Centers listed in this directory is derived from the U.S. Department of Health and Human Services’ Health Resources and Services Administration’s Uniform Data System (2011). Data listed for organizations not funded under Section 330 was provided by the organizations.

5 About MPCA 11 About Health Centers 14 Advantage Health Centers Detroit 16 Alcona Health Centers Lincoln 18 American Indian Health & Family Services of Southeastern Michigan, Inc. Detroit 20 Baldwin Family Health Care Baldwin 22 Bay Mills Health Center Brimley 24 Cassopolis Family Clinic Cassopolis 26 Center for Family Health Jackson 28 Cherry Street Health Services Grand Rapids 30 Community Health & Social Services Center (CHASS) Detroit 32 Covenant Community Care Detroit 34 Detroit Community Health Connection Detroit 36 Downriver Community Services Algonac 38 East Jordan Family Health Center East Jordan 40 Family Health Center, Inc. Kalamazoo 42 Family Health Center of Battle Creek Battle Creek 44 Family Medical Center of Michigan Temperance 46 Genesee Community Health Center Flint 48 Hackley Community Care Center Muskegon 50 Hamilton Community Health Network Flint 52 Health Centers Detroit Medical Group Detroit 54 Health Delivery, Inc. Saginaw 56 Ingham County Health Department Lansing 58 InterCare Community Health Network Bangor 60 MidMichigan Community Health Services Houghton Lake 62 Muskegon Family Care Muskegon 64 Northwest Michigan Health Services, Inc. Traverse City 66 Oakland Primary Health Services Pontiac 68 Saint Mary’s Health Care Community Health Centers Grand Rapids 70 St. John Providence Health System Warren 72 Sterling Area Health Center Sterling 74 The Wellness Plan Medical Centers Detroit 76 Thunder Bay Community Health Service, Inc. Hillman 78 Traverse Health Clinic Traverse City 80 Upper Great Lakes Family Health Center Gwinn 82 Upper Peninsula Association of Rural Health Services, Inc. Marquette 84 Wayne County Health & Human Services Hamtramck 86 Western Wayne Family Health Centers Inkster

Table of Contents

Tableof ofof Contents Table Contents Table Contents

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M i ch i g a n Health Center Sites*

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For site addresses and contact information, see pages 14-87. *Site locations on this map are approximate representations, not exact locations.

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34 Health Center organizations operate over 200 sites across Michigan

For over 30 years, MPCA has been the voice for Health Centers and other community based providers in Michigan. MPCA got its beginnings in the late 1970s as a networking organization of Health Centers and stakeholders interested in fostering primary care in rural underserved communities across the state. With the realization that urban communities also had great health care needs, the Association quickly broadened its scope to include urban Michigan communities as well. Today, 34 Michigan Health Centers provide quality, affordable, comprehensive primary and preventive health care for over 600,000 patients annually at more than 200 sites across the state. Information about Health Centers begins on page 11.

Table ofMPCA Contents About

WHO WE ARE, WHAT WE DO Michigan Primary Care Association (MPCA) is a leader in building a healthy society in which all residents have convenient and affordable access to quality health care. Our mission is to promote, support, and develop comprehensive, accessible, and affordable community-based primary health care services to everyone in Michigan.

MEMBERSHIP Active MPCA membership is open to organizational providers of primary care that support the mission of MPCA and includes a seat on the Board of Directors and full voting privileges. Associate membership is open to individuals or organizations that support the mission of MPCA but do not qualify for active membership. OUR SERVICES u Clinical Support & Quality Improvement A core focus of MPCA’s work is to support quality primary health care services in Michigan through training and support in patient safety, Patient-Centered Medical Home adoption, quality assurance and improvement plans, UDS clinical measures, chronic disease management, preventive/ wellness health care, and improvement models. u Communications

MPCA communicates internally and externally through our website, blog, weekly eUpdate, and social networking sites. We also host communication networks to promote information sharing, educational opportunities, and peer-to-peer networking among Health Center staff.

u Community

Development With the goal of 100% access to health care in Michigan and zero health disparities, MPCA assists communities in determining the best approach to providing access to care.

About MPCA

•5•

•6• u Community

HealthCorps This statewide program focuses on Healthy Futures through AmeriCorps member service in Health Centers and with other partners. Its priority areas include access to care, disease prevention, health promotion initiatives, health literacy, childhood obesity, other unmet health needs, and volunteer recruitment and development.

u Data

Analysis MPCA analyzes a variety of data to highlight the need for redistributing the supply of primary care, dental health, and mental health professionals to areas with the highest need; support proposals presented to grantmakers, policymakers, legislators, and partner organizations; and identify trends and interventions to improve the health of underserved communities and vulnerable populations. u Education

& Training MPCA hosts education and training events throughout the year to strengthen and improve the ability of Michigan Health Centers to deliver high-quality health care to medically underserved communities.

u Emergency

Management MPCA works with local, state, and national partners to assist Michigan Health Centers in emergency management planning and response, and provides information to partners about the role of Health Centers in their community at all times, and the potential role of Health Centers in the event of an emergency.

u Outreach

& Enrollment MPCA is committed to serving Michigan families by enrolling children in the state’s MIChild and Healthy Kids programs. It places Community Navigators across the state, and hosts enrollment events to connect eligible children with these programs. MPCA also works with Health Centers to help children currently enrolled retain their health coverage through innovative usage of technology and quality renewal assistance.

u Policy

& Advocacy MPCA works with policymakers and elected officials helping to create an environment in Michigan that assures all residents have access to medical, dental, and behavioral health services within their communities. Each year MPCA identifies legislative priorities that will improve the ability of Health Centers to provide quality health care services to all in need, and analyzes policies that may affect Health Centers and access to care. MPCA also advocates at the state and federal level, and educates its members about policy and legislative issues impacting Health Centers.

u Special

Populations MPCA works with members and partner agencies to better understand and respond to the needs of Michigan’s homeless individuals and families, residents living with HIV, and migrant and seasonal farmworkers.

u Technical

Assistance & Consulting Services MPCA’s technical assistance and consulting services help maintain and strengthen Michigan Health Centers, provide surveillance, facilitate Health Center growth, improve clinical quality, leverage and enhance Health Center revenue, promote workforce development, and enhance the role of Health Centers as collaborating partners.

& HIT Network VirtualCHC provides Health Centers with high quality software applications using advanced online technologies. It offers convenient, effective solutions to the challenges that Health Centers face in maintaining the technology necessary to provide their staff with excellent management tools in order to meet their unique management reporting requirements while providing their patients the highest quality care.

u Workforce

Development MPCA places a strong emphasis on developing and monitoring workforce development initiatives to increase the effectiveness of health professional recruitment and retention programs for MPCA and Michigan Health Centers.

Board of Directors MPCA is guided by a Board of Directors comprised of executive directors and other representatives of Michigan Health Centers. An executive committee consisting of a president, president-elect, treasurer, secretary, and Health Center Board Member Committee chair lead the Board of Directors.

Table ofMPCA Contents About

u VirtualCHC

7215 Westshire Drive, Lansing, Michigan 48917 www.mpca.net | 517.381.8000

About MPCA

•7•

•8• Staff Dustin Barber, Information Technology Assistant 517.827.0483 dbarber@virtualchc.net Brittany Beard, Health Access Coordinator 517.827.0477 bbeard@mpca.net Kimberly Benjamin, PHR, Workforce Development Specialist 517.827.0468 kbenjamin@mpca.net Phillip Bergquist, Manager of Health Center Operations, CHIPRA Program Director 517.827.0473 pbergquist@mpca.net Carolee Besteman, RN, MS, Clinical Consultant 517.827.0462 cbesteman@mpca.net Patrick Burke, Director of Finance & Operations 517.381.8002 pburke@mpca.net John Cahill, CHP, Information Systems Manager 517.827.0486 jcahill@virtualchc.net Andrea Charlton, MPH, MSW, Community Health Planning Manager 517.827.0475 acharlton@mpca.net Rebecca Cienki, MPH, Director of Strategic Growth 517.827.0474 rcienki@mpca.net Neal Colburn, CPHIT, CPEHR, Director of Capital Development 517.827.0472 ncolburn@mpca.net Bill Collin, MBA, CPME, Project Manager 517.614.0707 bcollin@virtualchc.net Michael Gleason, Network Administrator 517.827.0482 mgleason@virtualchc.net Matt Herwaldt, CMA, Controller 517.381.8003 mherwaldt@mpca.net Megan Hewitt, CHIPRA Program Assistant 517.827.1461 mhewitt@mpca.net Shawn Hutsko, Information Technology Assistant 517.827.0480 shutsko@mpca.net Dana Lawrence, Director of Communications & Grassroots Advocacy 517.381.9440 dlawrence@mpca.net

Kevin McGhee, AmeriCorps Program Specialist 517.827.0467 kmcghee@mpca.net Lynda Meade, MPA, Program Manager 517.827.0470 lmeade@mpca.net Katie Nearpass, Accounting Assistant 517.827.0478 knearpass@mpca.net Douglas M. Paterson, MPA, Director of State Policy 517.827.0463 dpaterson@mpca.net Rob Pazdan, Manager of Network Operations 517.827.0481 rpazdan@virtualchc.net

Table ofMPCA Contents About

Barbara Lincoln, Conference & Events Coordinator 517.853.1062 blincoln@mpca.net

Natasha Robinson, CHIPRA Program Specialist 517.827.0476 natasha.robinson@mpca.net Erin Rogers, Office Administrator 517.827.0469 erogers@mpca.net Kristin Seyfert, Receptionist 517.381.8000 kseyfert@mpca.net Mazhar Shaik, MD, MBA, Director of Quality & Clinical Services 517.827.0487 mshaik@mpca.net Cindy Shaw, CHRS, CERP, Certified Human Resources Specialist 517.381.8004 cshaw@mpca.net Kim Sibilsky, Executive Director 517.381.8001 ksibilsky@mpca.net Erin Sloan-Turner, CHIPRA Program Specialist 517.827.0471 esloan-turner@mpca.net John Taylor, AmeriCorps Program Director 517.827.0464 jtaylor@mpca.net Jon Villasurda, MPH, Data & Policy Specialist 517.827.0465 jvillasurda@mpca.net

About MPCA

•9•

• 10 •

The fundamental principles on which Health Centers were established over 45 years ago set them apart from other providers of health care: 

u Located

in or serve medically underserved areas or populations

uG  overned

uP  rovide

uS  ervices

uM  eet

by a community board composed of 51 percent or more of Health Center patients who represent the population served comprehensive primary health care services as well as support services (e.g. education, translation, transportation) that promote access to health care available to all with fees adjusted based on ability to pay strict performance and accountability requirements regarding administrative, clinical, and financial operations as established by the federal government

Michigan Health Centers are part of a nationwide network of 1,200 Health Centers spread across 50 states and all U.S. territories that provide care for over 20 million people at over 8,000 delivery sites.

Of Michigan’s 34 Health Centers, 30 are Health Center Program grantees, 2 are FQHC Look-Alikes, and 2 are both a Health Center Program grantee and an FQHC Look-Alike. Each Health Center’s staffing models, facilities, scope of services, and approaches are tailored to meet the unique needs of its patients and surrounding communities. Many individuals have difficulty accessing medical care because of where they live, the language they speak, and their complex health care needs. Health Centers provide culturally appropriate health care that is close to where patients live, at times that are convenient, and in languages patients can understand. Health Centers have professionally trained health care teams. These teams may include board-certified or board-eligible physicians, nurses, nurse practitioners, physician assistants, certified nurse midwives, medical assistants, mental health and substance abuse professionals, dentists, and dental hygienists. The clinicians of each team work together to provide a core of primary and preventive health services to individuals and families throughout all life stages, from pediatric through geriatric.

Table ofHealth ContentsCenters About

“Health Center” is used to refer to Health Center Program grantees and Federally Qualified Health Center Look-Alikes

Four types of Health Centers as described on page 12 are funded under Section 330 of the Public Health Service Act. These Health Centers are also called Federally Qualified Health Centers (FQHCs) and they must meet the following requirements: uBe

located in or serve a Medically Underserved Area/Population (MUA or MUP) as designated by the Health Resources and Services Administration; health care is needed but scarce in these areas

uOperate

under a patient-majority board of directors

u Provide

comprehensive primary health, oral health, and mental health/substance abuse services, as well as supportive services such as translation and transportation assistance, that promote access to health care to everyone in the community in all stages of the life cycle

u Charge

uninsured patients for services on a sliding-fee scale that is based on their family size and income

About Health Centers

• 11 •

• 12 • SECTION 330E Community Health Centers Community Health Centers were developed in 1965 in response to community need for improved health services for inner city populations. As part of the federal government’s War on Poverty, funding was made available for communities to establish primary care centers to provide comprehensive health services, regardless of ability to pay. Although there have been many changes in the Health Center program over the years, its foundation remains the same—to provide highquality primary and preventive health care to people in rural and urban medically underserved areas. Medical underservice is defined by a shortage of professionals or health services and high rates of poverty and infant mortality. It may also include special considerations, such as lack of Medicaid providers, lack of bilingual services, or a large percentage of uninsured persons. SECTION 330G Migrant Health Centers Migrant Health Centers were established in 1962 to provide comprehensive primary care services to migrant and seasonal agricultural workers and their families in a culturally sensitive environment. Like Community Health Centers, Migrant Health Centers provide comprehensive health care services to their target population at a price that is affordable and regardless of insurance status. Migrant Health Centers use culturally-sensitive clinical protocols, bilingual health personnel, and lay outreach workers. In 2011, five Migrant Health Centers served 15,350 migrant and seasonal farmworkers in Michigan (approximately 17% of the state’s migrant and seasonal population). SECTION 330H Health Care for the Homeless Centers Modeled after a demonstration project jointly funded by The Robert Wood Johnson Foundation and Pew Charitable Trust, the Health Care for the Homeless program was initiated in 1987 as part of the Stewart B. McKinney Homeless Assistance Act. In 1996, Congress passed the Health Centers Consolidation Act, which joined the Health Care for the Homeless program to the community, migrant, and public housing primary health care programs under a single authority called the Consolidated Health Center Program. The Health Care for the Homeless program provides federal grants to non-profit organizations to deliver primary health care and substance abuse services to homeless individuals and families. The Health Care for the Homeless program provides a multidisciplinary approach to the delivery of care by combining systems of primary care, substance abuse and mental health services, patient management, and education with aggressive outreach. Either through direct provision or through established links with other community agencies, eight Health Centers in Michigan operate Health Care for the Homeless programs and serve 19,345 homeless individuals (approximately 19%, of the state’s homeless population). SECTION 330I Public Housing Health Centers The Public Housing Primary Care Program was established to support the provision of accessible and comprehensive preventive and primary health care services to residents of public housing. Health promotion and disease prevention are emphasized, and primary health care services are provided on the premises of public housing developments or at other locations immediately accessible to residents of public housing.

Indian Health Services The most prominent provider of health services to American Indians is the Indian Health Service (IHS). The IHS provides both direct care and contract care to members of federally recognized tribes on or near federal reservations. The IHS funds two MPCA members—American Indian Health & Family Services of Southeastern Michigan, Inc. and Bay Mills Health Center—to provide urban Indians in Southeast Michigan and Chippewa County respectively with comprehensive health care services, which include medical, community health, dental, and mental health/substance abuse services. Ryan White CARE Title III Clinics Health care organizations funded under the Ryan White CARE Act Title III Early Intervention Services Program provide a comprehensive continuum of outpatient HIV primary care services including HIV counseling, testing, and referral; medical evaluation and clinical care; other primary care services; and referrals to other health services. Community Health Centers, Migrant Health Centers, and Health Care for the Homeless sites funded under Section 330 of the Public Health Service Act may receive Title III grants.

Table ofHealth ContentsCenters About

FQHC Look-Alikes Federally Qualified Health Center (FQHC) Look-Alikes are Health Centers that have been certified by the Centers for Medicare and Medicaid Services (CMS), based on recommendations provided by the Health Resources and Services Administration (HRSA)/Bureau of Primary Health Care (BPHC), as meeting all Health Center Program requirements. FQHC Look-Alikes do not receive funding under the Health Center Program. This certification makes them, like Health Center Program grantees, eligible for fair reimbursement through Medicaid and Medicare, participation in the 340B federal drug pricing program, and assists in recruiting and retaining providers through the National Health Service Corps and the State Loan Repayment Program.

“Care received at Health Centers is ranked among the most cost-effective, and Health Centers reduce the need for more expensive hospital-based and specialty care, saving billions of taxpayer dollars.” - National Association of Community Health Centers

About Health Centers

• 13 •

330E, 330H

• 14 •

Advantage Health Centers Administration Site: 15400 W. McNichols St., Detroit, MI 48235 313.835.5990 phone | 313.221.8217 fax | www.ahcdetroit.org SITES Advantage Family Health Center 4777 E. Outer Dr., Detroit, MI 48234 313.416.6200 phone | 313.221.9799 fax 330E, 330H Thea Bowman Community Health Center 15400 W. McNichols St., Detroit, MI 48235 313.835.5990 phone | 313.835.5920 fax 330E, 330H Waller Health Care for the Homeless Center 60 E. Warren, Detroit, MI 48201 313.416.6261 phone | 313.833.4397 fax 330E, 330H Children’s Dental Center 79 W. Alexandrine, Detroit, MI 48201 313.833.2895 phone | 313.576.2534 fax

2011 Utilization Rate Medical Dental Mental Health Patients

12,219

5,722

244

Encounters

34,151

8,285

1,200

29.03

0*

1.35

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

94.54%

99.73%

48.24%

46.75%

3.26%

1.75%

Service Area Metropolitan Detroit and surrounding areas

*By contract

Advantage Health Centers SERVICES uBehavioral/Mental Health  On-site and by referral; co-located Behavioral Health Services; Personal Action Toward Health (PATH) support groups uDental By referral uHealth Education On-site uHealth IT  e-Prescribing, practice management system, electronic health records uLaboratory On-site and by referral uMedical Primary care, obstetrics/gynecology, pediatrics uOutreach & Enrollment  Plan First!, WIC, MOMS, Beacon Patient Health Navigators, Sew-Up the Safety Net Public Health Navigators, MIChild, MiBridges, IMPACT Conner Creek Healthy Living Program, Mother Nurture Breast Feeding Support, Ryan White HIV, pharmaceutical assistance programs u PCMH In process of achieving certification (anticipated  certification date for all sites is June 2013) uPharmacy  340B and by referral uTranslation/Interpretation Confidential translation services available uTransportation Bus tickets, limited cab vouchers uX-ray By referral uOther Voter registration AFFILIATIONS uEducation Programs AT Still Osteopathic Medical Student Placement Program; Dorsey Schools; Madonna University; Wayne State University and University of Detroit Mercy Nurse Practitioner Programs; St. John Providence Family Medicine Residency; Everest Institute, Kaplan Institute, and Cambridge medical assisting programs uHealth Systems/Hospitals St. John Providence Health Systems; Detroit Medical Center EXECUTIVE STAFF Joseph W. Ferguson, MHA, FACHE Executive Director jferguson@advantagehealthcenters.org Amy Evans, CMA Finance Director aevans@advantagehealthcenters.org Peter Dews, MD Medical Director pdews@advantagehealthcenters.org Thomas D. Rose, DMD Dental Director trose@advantagehealthcenters.org Patricia Soares, RN, MPA Director of Clinical Services psoares@advantagehealthcenters.org Edna Jackson, RN Clinical Manager ejackson@advantagehealthcenters.org BOARD OF DIRECTORS Duane Lewis, Esq President Christine Cocroft-Spotts, MA President Elect Eugene Gargaro III Treasurer Leslie Bowman Secretary Kathy R. Harris, PhD George D. Gaines, JR, MSW, MPH Patricia McClellan

Rick Ferguson Eric Gray Reginald O. Hamilton Sr. Xavier Ballance, DC Claudette Bond, MBA Cynthia Taueg, MPH, DHA Mark E. Young II, MBA, MACP

330E

• 16 •

Alcona Health Centers Administration Site: 177 N. Barlow Rd., P.O. Box 279, Lincoln, MI 48742 989.736.3020 phone | 989.358.3763 fax | www.alconahealthcenters.org SITES Alcona Health Centers Alpena Services 1185 U.S.-23 North, Alpena, MI 49707 989.356.4049 medical phone 989.358.3946 dental phone 989.358.3950 pharmacy phone 330E Alcona Health Centers Harrisville Services 205 N. State St., Suite A, P.O. Box 130 Harrisville, MI 48740 989.724.5655 phone | 989.358.3730 fax 330E Alcona Health Centers Lincoln Services 177 N. Barlow Rd., Lincoln, MI 48742 989.736.8157 phone | 989.358.3762 fax 330E Alcona Health Centers Oscoda Services 5671 N. Skeel Dr., Suite 8 Oscoda, MI 48750 989.739.2550 phone | 989.358.3750 fax 330E

Alcona Health Centers Ossineke Services 11745 U.S.-23 South, Ossineke, MI 49766 989.471.2156 phone | 989.358.3741 fax 330E Alcona Health Centers Tiger Health Extension Alcona Elementary School 181 N. Barlow Rd., P.O. Box 279 Lincoln, MI 48742 989.736.8716 phone | 989.736.3776 fax 330E Community Health Center of Northern Michigan 3434 M-119, Suite C Harbor Springs, MI 49740 231.348.9900 phone | 989.358.3780 fax 330E Lincoln Wildcat School Clinic 309 W. Lake St., Alpena, MI 49707 989.358.3998 phone | 989.358.5905 fax

2011 Utilization Rate Medical Dental Mental Health Patients

20,626

3,604

1,276

Encounters

82,819

8,864

6,121

77.62

12.75

6.96

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

44.78%

75.03%

27.84%

26.77%

22.54%

22.84%

Service Area All residents of Alcona, Iosco, Emmet, Alpena Counties

alcona HealthHealth CentersCenters Advantage SERVICES uBehavioral/Mental Health O  n-site psychiatry, behavioral health consultants (LMSW, LPC), tele-psychiatry uDental On-site at Alpena and Oscoda Clinics uHealth Education  Individual and group visits for chronic disease management, smoking cessation, nutrition and weight loss programs; on-site certified diabetes educator uHealth IT  e-Prescribing, practice management system, electronic health records, patient registry uLaboratory  Blood draws on-site with tests analyzed at referral labs; sliding fee offered on reference labs uMedical  Primary care (family practice, internal medicine, pediatrics, obstetrics, in-patient) uPCMH Blue Cross Blue Shield of Michigan (2010, 2011, 2012) uPharmacy  On-site 340B pharmacies at Alpena and Lincoln Clinics; contract with local pharmacy for 340B; large patient-inneed program with pharmaceutical companies uTransportation  Volunteer and special medical transportation bus service from sites to hospital uX-ray Basic screening on-site, others by referral uOther  CPR, first-aid, two School-Based Health Centers AFFILIATIONS uEducation Programs Central Michigan University; Western Michigan University; MSU College of Human Medicine, College of Osteopathic Medicine; rural rotations for Medical Assistants at Alpena Community College; rural rotations for Physician Assistants at University of Detroit Mercy; University of Michigan School of Dentistry; University of Michigan-Flint Department of Nursing uHealth Systems/Hospitals Alpena Regional Medical Center; St. Joseph Hospital, Tawas; McLaren Northern Michigan, Petoskey EXECUTIVE STAFF Christine Baumgardner Executive Director cbaumgard@alconahc.org Thomas Marshall, MD Medical Director tmarshall@alconahc.org Susan Hoes Finance Director shoes@alconahc.org Nancy Spencer Clinical Operations Director nspencer@alconahc.org Cynthia Swise Administrative Operations Director cswise@alconahc.org Ray Krause Pharmacy Business Director rkrause@alconahc.org Lea Krause Dental Operations Director lkrause@alconahc.org Brenda Motley Human Resources Director bmotley@ncc-mi.net Scott Stepanski Information Systems Director sstepanski@ncc-mi.net BOARD OF DIRECTORS Rich Mills President Carolyn Brummond Co-president Joe Garber Treasurer/Secretary Labib Shamiyeh Charles Sherwin

Michael Richardson Ann Boucher John McVeety Joe Plunkey

• 18 •

IHS Title V Urban Indian Health Program

American Indian Health & Family Services of Southeastern Michigan, Inc. Administration Site: 4880 Lawndale St., Detroit, MI 48210 313.846.3718 phone | 313.846.0150 fax | www.aihfs.org SITES American Indian Health & Family Services Medical Clinic 4880 Lawndale St., Detroit, MI 48210 313.846.6030 phone | 313.846.2751 fax IHS

2011 Utilization Rate Medical Dental Mental Health Patients Encounters

481

26

1,516

2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

30%

40%

78%

11%

6%

5%

Service Area American Indian/Alaskan Native families and underserved populations in Southeast Michigan (Wayne, Washtenaw, St. Clair, Macomb, Monroe, Oakland, Livingston Counties)





american indian health & family Advantage Health Centers services of southeastern michigan SERVICES uBehavioral/Mental Health  Outpatient mental health and substance abuse services, inpatient substance abuse treatment referral, trauma informed childrenâ&#x20AC;&#x2122;s mental health services uDental By referral uHealth Education  Diabetes education and prevention; SNAP-ED nutrition education; exercise/fitness; Healthy Start program; lactation consulting; birthing classes; teen pregnancy prevention; youth alcohol, tobacco and other drug prevention; Garrett Lee Smith Suicide prevention program; HIV/AIDS; immunizations; sexually transmitted diseases; substance abuse relapse prevention; domestic violence (by referral) uHealth IT  Electronic health records uLaboratory  Blood draws and limited urine analysis; other labs sent out for analysis uMedical On-site primary health care services; diabetes management uOutreach & Enrollment  MIChild, Healthy Kids, MOMS, Plan First!, Breast & Cervical Cancer Control Program, MiBridges includes Medicaid, food stamps, utility shut off and assistance with back rent/house payment, cash assistance, and Adult Benefit Waiver uPharmacy  Referral uTranslation/Interpretation  Anishnabemowin (Ojibwa, Odawa, Potawatomie), Spanish, Arabic uTransportation Limited uX-ray By referral to hospitals uOther Parenting programming, traditional healing, cultural programming AFFILIATIONS uEducation Programs Madonna University Nursing Program; University of Michigan School of Social Work; Wayne State University; Michigan State University uHealth System/Hospital Oakwood Hospital

EXECUTIVE STAFF Ashley Tuomi, MHPA Executive Director atuomi@aihfs.org Chasity Dial, MPA Operations Director cdial@aihfs.org Ayesha Ghazi, MSW Director of Clinic Services aghazi@aihfs.org Nickole Fox, MA Director of Health Education & Prevention nfox@aihfs.org Tina Louise, LMSW Director of Behavioral & Recovery tlouise@aihfs.org BOARD OF DIRECTORS John Lemire, JD Chair Marilyn Roubidoux, MD Vice-chair Conner Sandefur Secretary

Sioux Trujillo Marcia Ryan, RN Jacqueline Livernois Katherine McClosky Joanne Sobeck, PhD

330E

• 20 •

Baldwin Family Health Care Administration Site: 1615 Michigan Ave., Baldwin, MI 49304 231.745.2743 phone | 231.745.3690 fax | www.familyhealthcare.org SITES Baldwin Family Health Clinic 1615 Michigan Ave., Baldwin, MI 49304 231.745.4624 phone | 231.745.5031 fax 330E

Great Lakes Family Care 520 Cobbs St., Cadillac, MI 49601 231.775.6521 phone | 231.775.6447 fax 330E

Baldwin Teen Health Center 525 W. 4th St., Baldwin, MI 49304 231.745.3116 phone | 231.745.3136 fax 330E

Great Lakes Family Care McBain 117 N. Rolands St., McBain, MI 49657 231.825.2643 phone | 231.825.0161 fax 330E

Teen Health Center White Cloud 555 E. Wilcox, White Cloud, MI 49349 231.689.3268 phone | 231.689.1030 fax 330E

Hesperia Schools School Nursing Program 96 S. Division, Hesperia, MI 49421 231.854.6185 phone | 231.854.6475 fax 330E

Family Health Care Grant 11 N. Maple, Grant, MI 49327 231.834.0444 phone | 231.834.0200 fax 330E Teen Health Center Grant 96 E. 120th, Grant, MI 49327 231.834.1350 phone 330E

Loretta Adams-Ashby Health Center 1101 E. Washington Ave. Baldwin, MI 49304 231.745.2000 phone | 231.745.8705 fax 330E

Family Health Care Wilcox 1035 E. Wilcox St., White Cloud, MI 49349 231.689.5943 phone | 231.689.1590 fax 330E

2011 Utilization Rate Medical Dental Mental Health Patients Encounters Clinical Staff FTE

30,404

8,713

1,199

106,223

22,863

4,144

105.45

20.36

5.23

2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

46.79%

78.21%

17.19%

33.45%

17.95%

30.77%

Service Area Lake, Newaygo, Wexford, Missaukee Counties

baldwin family healthCenters care Advantage Health SERVICES uBehavioral/Mental Health  On-site counseling, state licensed outpatient substance abuse services, AAAHC accredited programs, limited licensed psychologist, Masterâ&#x20AC;&#x2122;s prepared social workers, and certified addictions counselors on-site uDental  On-site family dentistry plus prosthetics, oral surgery, and mobile school program uHealth IT  e-Prescribing uHealth Education  Health screening, variety of prevention and communitybased programs uLaboratory On-site and by referral uMedical Primary care; specialty care referral u PCMH Blue Cross Blue Shield of Michigan (2010) uPharmacy  Three in-house retail and 340B pharmacies and telepharmacy uX-ray On-site and by referral uOther  Dextro scanning on-site, outreach, Super Shot Saturdays, renal dialysis on-site, Alzheimer respite services (congregate, in-home, overnight), geriatric assessment team, school-based Teen Health Center, cancer care center, occupational medicine, optometry, voter registration AFFILIATIONS uEducation Programs Ferris State University; Grand Valley State University; Michigan State University College of Nursing; University of Michigan; Baker College; University of Detroit Mercy uHealth Systems/Hospitals Gerber Memorial Health Services; Spectrum Health, Reed City Campus; Mercy Hospital, Cadillac EXECUTIVE STAFF Kathy Sather, BSN, MBA President & CEO ksather@familyhealthcare.org Bonnie Mapes Chief Operating Officer bmapes@familyhealthcare.org Virginia Brown, DO Chief Medical Officer vbrown@familyhealthcare.org Marilyn Stolberg, DDS Chief Dental Officer mstolberg@familyhealthcare.org Gary Waterstredt Chief Financial Officer gwaterstredt@familyhealthcare.org Anne Featherstone Chief Human Resources Director afeatherstone@familyhealthcare.org Terri Vanias Executive Assistant tvanias@familyhealthcare.org BOARD OF DIRECTORS Corey VanFleet Chair Ruth Ann Harris Vice-chair Robert Fisher Treasurer Denise Bellamy Secretary Eric Davidson

Gerald Anderson Eric Rudert John MacLeod Shari Spoelman Rev. Lawrence Doorn

330E, IHS

• 22 •

Bay Mills Health Center Administration Site: 12124 W. Lakeshore Dr., Brimley, MI 49715 906.248.3204 phone | 906.248.3508 fax | www.bmic.net SITES Bay Mills Health Center 12124 W. Lakeshore Dr. Brimley, MI 49715 906.248.5527 phone | 906.248.5765 fax 330E, IHS

2011 Utilization Rate Medical Dental Mental Health Patients

1,565

1,334

133

Encounters

6,801

3,539

900

7.70

10.04

2.07

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

Uninsured

<200% FPL

Medicaid

Medicare

Private

22.26% 77.57% 22.97% 10.75% 4.98% 61.31% Service Area 55% tribal members, 45% non-tribal population of Chippewa County (includes Bay Mills, Chippewa, Dafter, Hulbert, Superior, Whitefish Townships)

Advantage Health Centers bay mills health center SERVICES uBehavioral/Mental Health Psychiatry, mental health, and addiction counseling uDental  Full-service dental including exams, x-rays, cleanings, fillings, check-ups, fluoride treatments, sealants, root canals, crown and bridge work, gum surgery, dentures, extractions uHealth Education  Diabetes prevention and control; nutrition education; immunization education; home safety; womenâ&#x20AC;&#x2122;s health education; menâ&#x20AC;&#x2122;s health education; infant health; sexually transmitted infections/diseases; substance abuse and tobacco abuse prevention education; Medicare & Medicaid enrollment education; mental health awareness uHealth IT Electronic health records uLaboratory On-site in conjunction with War Memorial Hospital uMedical Family practice, Joint Commission accredited for ambulatory and behavioral health care uPharmacy  On-site prescription and over-the-counter medications uX-ray On-site in conjunction with War Memorial Hospital uOther Specialty clinics offered throughout the year, such as well woman clinic, well man clinic, and well child clinic AFFILIATIONS uEducation Programs University of Michigan Dental Intern program; Lake State University RN and LPN programs; University of Minnesota-Duluth Indians in Medicine program uHealth Systems/Hospitals War Memorial Hospital

EXECUTIVE STAFF Laurel Keenan Health & Human Services Director lkeenan@bmic.net Daniel Maloney, MD Medical Director dmaloney@baymills.org Walt Parish Clinic Coordinator wparish@baymills.org BOARD OF DIRECTORS Kurt Perron Tribal Chairman Joe LeBlanc Vice-chairman Richard LeBlanc Secretary John Paul Lufkins Treasurer Bucko Teeple

330E

• 24 •

Cassopolis Family Clinic Administration Site: 109 School St., Cassopolis, MI 49031 269.445.3874 phone | 269.445.2076 fax | www.cassfamilyclinic.org SITES Cassopolis Family Clinic 109 School St., Cassopolis, MI 49031 269.445.3874 phone | 269.445.2076 fax 330E Cassopolis Family Clinic, Obstetrics & Gynecology 60 N. St. Joseph Ave., Niles, MI 49120 269.683.0300 phone | 269.683.0398 fax 330E Cassopolis Family Clinic Maternal Infant Health Program 60 N. St. Joseph Ave., Niles, MI 49120 269.683.6859 phone | 269.262.4035 fax 330E

2011 Utilization Rate Medical Dental Mental Health Patients Encounters Clinical Staff FTE

8,045

162

35

27,714

327

70

17.29

0*

0.12

2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

Uninsured

<200% FPL

Medicaid

63.32% 91.71% 25.81% 37.94%   Service Area Cass County, Southeastern Berrien County

Medicare

Private

15.39%

20.86% *By contract

Cassopolis family clinic SERVICES uBehavioral/Mental Health On-site and by referral uDental By referral uHealth Education Diabetic patient education offered on-site uHealth IT  e-Prescribing, practice management system, electronic health records uLaboratory On-site uMedical Primary care, obstetrics/gynecology, referral for specialty care uOutreach & Enrollment  Medicaid, Healthy Kids, MOMS, Plan First!, Breast & Cervical Cancer Control Program, MIChild, sliding fee scale u PCMH  Participating in CMS Medicare Demonstration Project (Cass site) uPharmacy  By referral, samples, Patient Prescription Assistance Programs uTranslation/Interpretation  Spanish spoken on-site; United Health Service, South Bend, IN, assists with interpretation for hearing impaired uTransportation Available by request uX-ray By referral AFFILIATIONS uEducation Programs Southwestern Michigan College; Michigan State  University; Frontier School of Midwifery, School of Family Nurse Practitioner uHealth Systems/Hospitals Lakeland HealthCare

EXECUTIVE STAFF Mary Geegan Middleton Executive Director mmiddleton@cassfamilyclinic.org Stephen C. Miller, DO Medical Director stephen.miller@cassfamilyclinic.org Adam R. Allsop, CPA Chief Financial Officer aallsop@cassfamilyclinic.org Tammy M. Casas Chief Operating Officer tcasas@cassfamilyclinic.org BOARD OF DIRECTORS Robert Feldman President George Brossman Vice-president Shirley Lee Treasurer Jeraldine Weston Secretary Major William Walters Karen Current

Laurie Fleming Dave Oâ&#x20AC;&#x2122;Connor Tracy Hertsel Adrienne Glover Leon Gilliam

330E

• 26 •

Center for Family Health Administration Site: 505 N. Jackson St., Jackson, MI 49201 517.748.5500 phone | 517.787.7990 fax | www.centerforfamilyhealth.org SITES Center for Family Health 505 N. Jackson St., Jackson, MI 49201 517.748.5500 phone | 517.780.9286 fax 330E Jackson High Health Center Jackson High School 544 Wildwood Ave., Jackson, MI 49201 517.780.0838 phone | 517.780.0689 fax 330E

Teen Health Center at Parkside (TCAP) Middle School at Parkside 2400 Fourth St., Jackson, MI 49203 517.788.6812 phone | 517.788.7722 fax 330E Center for Family Health Pharmacy 505 N. Jackson St., Jackson, MI 49201 517.748.5400 phone | 517.748.5410 fax On-site Retail Pharmacy

Northeast Health Center Northeast Elementary School 1024 Fleming Ave., Jackson, MI 49202 517.787.4361 phone | 517.787.4983 fax 330E

2011 Utilization Rate Medical Dental Mental Health Patients

22,375

9,990

395

Encounters

81,832

18,866

3,647

64.94

20.72

5.80

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

71.64%

94.85%

27.85%

54.95%

5.72%

11.48%

Service Area Jackson County and surrounding areas

center for family health SERVICES uBehavioral/Mental Health  Psychiatry consults; Mental Health Specialist services provided by Masterâ&#x20AC;&#x2122;s Level Social Workers uDental  On-site at 505 N. Jackson St. location and Northeast Health Center; mobile dental (area schools) uHealth Education On-site uHealth IT  e-Prescribing, practice management system, electronic health records, patient registry uLaboratory On-site draws uMedical Pediatrics, internal medicine, family practice, obstetrics/ gynecology, physical medicine, rehabilitation uOutreach & Enrollment Medicaid, MOMS, Jackson Health Plan, MIChild u PCMH Pending uPharmacy  On-site uTranslation/Interpretation Yes uTransportation Yes uX-ray On-site, by referral uOther Voter registration AFFILIATIONS uEducation Programs Michigan State University (Midlevels and BSN); University of Michigan (Midlevels, BSN, Preventive Medicine Residency, Medical Students); Western Michigan University (Midlevels); Wayne State University (Midlevels); Lutheran Medical Center (Dental Residency); Jackson Community College (Nursing, Medical Assistants); Career Quest; Jackson Area Career Center; Spring Arbor University uHealth Systems/Hospitals Allegiance Health, Jackson

EXECUTIVE STAFF Molly Kaser President/CEO mkaser@cfhinc.org Sara Benedetto Vice-president/COO sbenedetto@cfhinc.org E. Dale Ernst, Jr. Vice-president/CFO dernst@cfhinc.org Greg Naylor, MD Medical Director gnaylor@cfhinc.org Jane Grover, DDS, MPH Dental Director jgrover@cfhinc.org Sangeeta Sinha, MD, FACOG Womenâ&#x20AC;&#x2122;s Health Medical Director ssinha@cfhinc.org BOARD OF DIRECTORS Ted Hilleary Chair Gerald Grannan Immediate Past-chair Allan Padbury, DDS, MS Vice-chair Jeanne Wickens Treasurer Betty Toll Secretary William Patterson Lori Heiler

R. Dale Moretz Brenda Pilgrim Steven Hogwood Laura Piascik Suzi Finch Lee Hampton

330E, 330G, 330H

• 28 •

Cherry Street Health Services Administration Site: 100 Cherry St. SE, Grand Rapids, MI 49503 616.965.8200 phone | www.cherryhealth.org SITES 107 Oakes (Street Reach Program) 107 Oakes, Grand Rapids 49503 616.965.8200 phone | 330E, 330G, 330H Belknap Commons Health Center 751 Lafayette NE, Grand Rapids 49503 616.742.9945 medical | 616.742.9942 dental 330E, 330G, 330H Burton Health Center 2135 Buchanan SE, Grand Rapids 49507 616.247.3638 phone | 330E, 330G, 330H Cherry Street Health Center 550 Cherry St. SE, Grand Rapids 49503 616.235.7272 medical | 616.235.7289 dental 330E, 330G, 330H Creston High School Health Center 1720 Plainfield NW, Grand Rapids 49505 616.776.5120 phone | 330E, 330G, 330H Ferguson Dental Center 101 Sheldon SE, Grand Rapids 49503 616.776.2340 phone | 330E, 330G, 330H Heart of the City Health Center 100 Cherry St. SE, Grand Rapids 49503 616.965.8200 phone | 330E, 330G, 330H Heart of the City West 201 Sheldon Ave. SE, Grand Rapids, 49503 616.965.8200 phone | 330E, 330G, 330H Leonard Street Counseling Center 1400 Leonard St. NE, Grand Rapids 49503 616.954.1991 phone | 330E, 330G, 330H

Montcalm Area Health Center 306 Maplewood, Greenville 48838 616.225.9650 phone | 330E, 330G, 330H Ottawa Hills High School Health Center 2055 Rosewood SE, Grand Rapids 49506 616.776.5110 phone | 330E, 330G, 330H Southside Health Center 2303 Kalamazoo Ave. SE, Grand Rapids 49507 616.965.8390 phone | 330E, 330G, 330H The Salvation Army Booth Clinic 1215 E. Fulton, Grand Rapids 49503 616.459.9468 phone | 330E, 330G, 330H Traveling School Medical Program 669 Stocking NW, Grand Rapids 49504 616.776.2263 phone | 330E, 330G, 330H Traveling School Dental Program 101 Sheldon SE, Grand Rapids 49503 616.776.2363 phone | 330E, 330G, 330H Traveling School Vision Program See to Succeed 100 Cherry St. SE, Grand Rapids 49503 616.776.2135 phone | 330E, 330G, 330H Union High School Health Center 1800 Tremont, Grand Rapids 49504 616.791.6593 (phone) | 330E, 330G, 330H Westside Health Center 669 Stocking NW, Grand Rapids 49504 616.235.1480 phone | 330E, 330G, 330H Wyoming Health Center 2929 Burlingame SW, Wyoming 49509 616.965.8200 phone | 330E, 330G, 330H

2011 Utilization Rate Medical Dental Mental Health Patients

35,881

29,172

8,042

Encounters

82,937

68,854

24,562

Clinical Staff FTE

115.13

63.04

15.43

2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

85.37%

97.51%

32.22%

56.05%

4.00%

7.58%

Service Area Western Michigan, Grand Rapids area including Kent, Ottawa, Ionia, Montcalm Counties

cherry street health services SERVICES uBehavioral/Mental Health On-site and by referral uDental On-site preventive and restorative uHealth Education  Nutrition services; health education; diabetes education with Certified Diabetic Educator; tobacco cessation; lactation support uHealth IT  e-Prescribing, practice management system, electronic health records, patient registry uLaboratory Quest, Spectrum Health uMedical Primary care, optometry, ophthalmology on-site; referral for specialty care, school screening uOutreach & Enrollment  Medicaid and Medicare plans u PCMH Blue Cross Blue Shield of Michigan (2012) uPharmacy  Heart of the City Pharmacy (on-site); 340B program; medication management therapy uTranslation/Interpretation Spanish and Vietnamese; others as needed uTransportation City bus line; transportation assistance based on eligibility uX-ray General radiology at Cherry Street Health Center and Heart of the City Health Center Adult Medicine; Dental x-rays available at all dental sites uOther On-site Maternal Infant Health Services; MOMS; Strong Beginnings; Supplemental Nutrition Program for Women, Infants & Children; registered dietitians; diabetes education; certified therapists; optometry; ophthalmology; voter registration AFFILIATIONS uEducation Programs Ferris State University; Grand Valley State University; Saint Maryâ&#x20AC;&#x2122;s; Spectrum Health Services Residency Programs; University of Michigan; Michigan State University College of Nursing; Hope College; Calvin College; University of Detroit Mercy; Baker College; Grand Rapids Community College; Davenport University uHealth Systems/Hospitals Spectrum; Saint Maryâ&#x20AC;&#x2122;s (Mercy Health); Metro Health EXECUTIVE STAFF Chris Shea Executive Director ChrisShea@cherryhealth.com Pat Davis Chief Operations Officer PatDavis@cherryhealth.com Thomas Platt, MD Medical Director ThomasPlatt@cherryhealth.com Trish Roels, DDS Dental Director TrishRoels@cherryhealth.com Linda Constantino Chief Financial Officer LindaConstantino@cherryhealth.com Mike Reagan Chief External Relations Officer MikeReagan@cherryhealth.com Greg Dziadosz Chief Research & Development Officer GregDziadosz@cherryhealth.com BOARD OF DIRECTORS Richard Stevens President Carolyn Avery Vice-president Allen TenHoor Treasurer Ziyadah Shakir Secretary R. Paul Clodfelder Director-at-Large

Kinfu Adisu Jan English Kimberly Lavender Rachael Plumley David Smith Marshall Suttles Angela VanderHulst

Patricia Agosto Robert Johnson Serena Norris Pamela Seales Daniel Strube Allison Swets Michael Wood

330E

• 30 •

Community Health & Social Services Center (CHASS) Administration Site: 5635 W. Fort St., Detroit, MI 48209 313.849.3920 phone | 313.849.0824 fax | www.chasscenter.org SITES CHASS Southwest Center 5635 W. Fort St., Detroit, MI 48209 313.849.3920 phone | 313.849.0824 fax 330E CHASS MidTown Center 7436 Woodward Ave., Detroit, MI 48202 313.556.9907 phone | 313.557.9711 fax 330E

2011 Utilization Rate Medical Dental Mental Health Patients

11,578

2,065

4,356

Encounters

50,431

4,230

6,453

25.93

4.52

3.01

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

62.47%

98.75%

84.58%

11.37%

2.27%

1.78%

Service Area Highland Park, Hamtramck, Southwest Detroit and New Center area in Wayne County

community health & social services Center (CHASS) SERVICES uBehavioral/Mental Health  Provided by LMSW social workers on-site; more serious and chronic mental health needs referred to local mental health services or Henry Ford Health System Behavior Health Services uDental On-site and by referral uHealth Education HPDP activities provided on-site and in the community uHealth IT  e-Prescribing, practice management system, electronic health records uLaboratory On-site uMedical Primary care; referral for specialty care uOutreach & Enrollment Healthy Kids, MIChild, Plan First!, MOMS uPCMH In process of applying for designation uPharmacy  On-site uTranslation/Interpretation Spanish uTransportation Direct on-site uX-ray Dental on-site; contract out all others uOther  Social services provided on-site by case manager or referred as needed; limited home health needs provided; occupational health services provided on-site and by referral; EPSDT and Supplemental Nutrition Program for Women, Infants & Children on-site; REACH; LAVIDA; Medicaid Assistance Services; Community Action Against Asthma; PHED; voter registration AFFILIATIONS uEducation Programs Henry Ford Family Medicine Residency Program;  University of Michigan Schools of Medicine, Public Health, Nursing, and Social Work; Wayne State University Schools of Medicine and Pharmacy; Central Michigan University Physician Assistant Program; Madonna University School of Nursing; University of Detroit Mercy Physician Assistant School; Everest Institute Pharmacy Tech Program; Kaplan Institute PharmacyTech Program; Dorsey Institute CMA Training uHealth Systems/Hospitals Henry Ford Hospital EXECUTIVE STAFF J. Ricardo Guzman, LMSW, MPH Chief Executive Officer rguzman@chasscenter.org Felix Valbuena, Jr., MD, FAAFP Chief Medical Officer fvalbuena@chasscenter.org Marylu Villarreal, BBA Chief Operating Officer mvillarreal@chasscenter.org Ahmed Numan Chief Financial Officer anuman@chasscenter.org Erminia Ramirez, MSW, CSW Director of Community Relations & Outreach eramirez@chasscenter.org Sherry Lawrence Clinic Manager-MidTown Center slawrence@chasscenter.org Manuel Chavez, LMSW, DCSW, ACSW Social Work Supervisor mchavez@chasscenter.org BOARD OF DIRECTORS Ismael Vargas Chairperson Lenetta Walker Vice-chairperson Michael Murray Treasurer Maria Salinas Secretary

Susan Hooks Brown Patrick Irwin Helen Cantu Barbara Whitcher

Gloria Galvan Gloria Kosila

330E

• 32 •

Covenant Community Care Administration Site: 559 W. Grand Blvd., Detroit, MI 48216 313.554.1095 phone | www.covenantcommunitycare.org SITES Covenant Community Care 5716 Michigan Ave., Detroit, MI 48210 313.554.1095 medical phone 313.554.3880 dental phone 330E Waterman Medical Clinic 1700 Waterman, Detroit, MI 48209 313.841.1699 phone 330E Covenant Community Health Center 27776 Woodward Ave. Royal Oak, MI 48067 248.556.4900 phone | 248.556.4950 fax 330E The Newton Clinic at Clara W. Rutherford Academy (School-based Health Center) 16411 Curtis, Detroit, MI 48235 313.838.6822 phone 330E

2011 Utilization Rate Medical Dental Mental Health Patients Encounters Clinical Staff FTE

6,517

4,505

369

17,817

9,003

954

23.35

11.00

1.50

2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

82.53%

97.30%

58.74%

33.54%

2.24%

5.47%

Service Area Metropolitan Detroit

covenant community care SERVICES uBehavioral/Mental Health On-site uDental  On-site; school-based mobile dental program; trailerbased mobile dental program uHealth Education On-site uLaboratory On-site uMedical Primary care; obstetrics/gynecology; pediatrics; trailerbased mobile medical program uPCMH  In process of applying for designation uPharmacy  On-site uTranslation/Interpretation Spanish AFFILIATIONS uEducation Programs University of Detroit Mercy; Wayne State University Medical School; Wayne State University College of Pharmacy uHealth Systems/Hospitals Beaumont Hospital; Detroit Medical Center

EXECUTIVE STAFF Paul Propson Executive Director ppropson@covenantcommunitycare.org Lydia Reasonover Best, MD Medical Director lbest@covenantcommunitycare.org Kim Carlson Chief Financial Officer kimpamcarlson@att.net Jim Cole Chief Operating Officer jcole@covenantcommunitycare.org Lynn Eickholt, DDS Dental Director leickholt@covenantcommunitycare.org BOARD OF DIRECTORS Jim Russell President Bob Hoey Vice-president Katherine Keyser Treasurer Graciela Villalobos Recording Secretary

Chris Licavoli Samuel Rodriguez Sims Friday Martin Smith Leon Stevenson Dotti Sharp

330E, Ryan White Part C Clinic

• 34 • Ryan White Part A Primary Care Clinic Services

Detroit Community Health Connection Administration Site: 13901 E. Jefferson, Detroit, MI 48215 313.821.2591 phone | 313.822.4202 fax | www.dchcquality.org SITES Nolan Family Dental Center 62 W. 7 Mile, Detroit, MI 48203 313.369.2600 phone | 313.369.2477 fax 313.366.5200

Bruce Douglas Health Center 6550 W. Warren, Detroit, MI 48210 313.897.7700 medical phone 313.361.3242 dental phone 313.897.5991 fax 330E East Riverside Health Center 13901 E. Jefferson, Detroit, MI 48215 313.822.0900 phone | 313.822.0950 fax 330E Eastside Health Center 7900 Kercheval, Detroit, MI 48214 313.921.5500 medical phone 313.579.3242 dental phone 313.921.5530 fax 330E

Northeast Guidance Center 12800 E. Warren Ave., Detroit, MI 48213 313.343.2887 phone | 313.343.2889 fax 330E Woodward Corridor Family Medical Center 611 Martin Luther King Jr. Blvd. Detroit, MI 48201 313.832.6300 phone | 313.832.8341 fax 330E Healthy Teen Community Care Center 611 Martin Luther King Jr. Blvd. Detroit, MI 48201 313.832.6300 phone 330E

Nolan Family Health Center 111 W. 7 Mile Rd., Detroit, MI 48203 313.369.2600 medical phone | 313.366.5200 dental phone 313.369.2477 fax 330E

2011 Utilization Rate Medical Dental Mental Health Patients

13,742

2,404

525

Encounters

45,232

6,662

1,629

30.56

7.18

1.50

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

73.28%

88.89%

33.80%

31.79%

5.14%

29.22%

Service Area Metropolitan Detroit

detroit community health connection SERVICES uBehavioral/Mental Health  Social and support services; referrals to local mental health agencies uDental  Two full-time dentists and two full-time hygienists; on-site preventive, restorative, and emergency services at Eastside Health Center, Bruce Douglas Health Center, and Nolan Family Health Center uHealth Education On-site uHealth IT e-Prescribing uLaboratory Basic on-site; contractual agreements uMedical Internal medicine; obstetrics/gynecology; pediatrics; perinatal; infectious disease; geriatric medicine; urgent care; family practice; midwife services uOutreach & Enrollment Medicaid, Plan First! uPCMH  In process of applying for designation uPharmacy  On-site pharmacy uTranslation/Interpretation Arabic, Spanish uTransportation Located on bus route; cab vouchers and bus tickets uX-ray Referral uOther Supplemental Nutrition Program for Women, Infants & Children; Breast & Cervical Cancer Control Program, outreach; case management; immunizations; nutrition/ dietician counseling; substance abuse counseling; confidential HIV testing, treatment, and care; family planning; Maternal Infant Health Program; walk-ins; voter registration AFFILIATIONS uEducation Programs Oakland University School of Nursing; University of Michigan Dental School; Wayne State University School of Nursing, Department of Family Practice Residency Program; JCAHO accredited uHealth Systems/Hospitals Detroit Medical Center Hospitals

EXECUTIVE STAFF Wayne W. Bradley, Sr. President & Chief Executive Officer wayneb@dchcquality.org Ann G. Elrington, MD, PhD Senior VP & Chief Medical Officer anne@dchcquality.org Rao Kakarala, CPA Senior VP & Chief Financial Officer raok@dchcquality.org BOARD OF DIRECTORS Robert K. Johnson Chair Feleta Wilson, RN, PhD Vice-chair Dalia Garcia Secretary Louise G. Guyton Treasurer

Sheila Edwards Ronald W. Briggs, RPh Nanci Lynn Gibson Paul E. Bridgewater Gwendolyn J. Scales Isa Hasan, RPh Oscar Paskal Denecia Gulley Harvey A. Brooks Phyllis D. Meadows, RN, PhD

330E, 330H

• 36 •

Downriver Community Services Administration Site: 555 St. Clair River Dr., Algonac, MI 48001 810.794.4982 phone | 810.794.4407 fax | www.downrivercs.org SITES Algonac Medical Center/ Community Services 555 St. Clair River Dr., Algonac, MI 48001 810.794.4917 phone | 810.794.7645 fax 330E New Haven Medical Center/ Community Services 58144 Gratiot Ave., P.O. Box 480430 New Haven, MI 48048 586.749.5197 phone | 586.749.5560 fax 330E Port Huron Medical Center 1011 Military St., Port Huron, MI 48060 810.488.8000 phone | 810.488.8005 fax 330E Homeless Healthcare The Homeless Healthcare Project provides clinical services (nurse, behavioral therapist, nurse practitioner) and case management to various shelters, soup kitchens, and homeless settings throughout Macomb and St. Clair Counties 330H

2011 Utilization Rate Medical Dental Mental Health Patients

12,290

269

229

Encounters

42,639

279

1,592

25.76

0*

3.50

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

68.41%

90.23%

25.54%

32.86%

9.84%

26.61%

Service Area St. Clair County, Macomb County

*By contract

downriver community services SERVICES uBehavioral/Mental Health  By referral to Sacred Heart Rehabilitation Center located in the Algonac, New Haven, and Port Huron facilities uDental  By referral to dental practices located in the New Haven facility or externally in private practices uHealth Education  Via physician and mid-level providers, community health promoter, educator, WIC staff, and Maternal Infant Health Program staff uHealth IT  e-Prescribing, practice management system, electronic health records uLaboratory  On-site; referral to hospitals in Macomb, St. Clair Counties uMedical  General primary care, obstetrics/gynecology uOutreach & Enrollment  Medicaid (Healthy Kids under 18 and Maternal Outpatient, Plan First!); THAW Heat and Warmth Fund; Patient Assistance Programs with drug manufacturers; referrals to local food depot and shelters; referrals to Kids in Distress u PCMH  National Committee on Quality Assurance Level 1 certification (Algonac, New Haven sites)  uPharmacy  Contracted to external pharmacy uTranslation/Interpretation Spanish uTransportation  DCS-owned transportation vans servicing Macomb and St. Clair Counties uX-ray On-site and by referral uOther Case management for all medical and Homeless patients; referral services for all patients; Supplemental Nutrition Program for Women, Infants & Children; hearing and vision screening; nutrition counseling; sports medicine; Maternal Infant Health Program; outreach services for all patients AFFILIATIONS uEducation Programs Henry Ford-Macomb; St. Johnâ&#x20AC;&#x2122;s Residency Program;  University of Detroit Mercy; University of Michigan; Wayne State University uHealth Systems/Hospitals Algonac: St. John River District; New Haven: Mt. Clemens Regional Medical Center, Henry Ford Macomb, Clinton Township; Port Huron: Mercy Port Huron Hospital, Port Huron Hospital EXECUTIVE STAFF Cynthia Roush Chief Executive Officer croush@downrivercs.org Michael Priebe, MD Medical Director mpriebe@downrivercs.org Starr Allen-Burton Chief Operating Officer sallenburton@downrivercs.org Michael Baranowski Chief Financial Officer mbaranowski@downrivercs.org Christopher Parks Executive Director, Homeless Healthcare cparks@downrivercs.org BOARD OF DIRECTORS John Esselink President Patricia Gibbs Past-president Robert Hollway President-elect Beth Engel Treasurer Shirley Hunter Secretary

Shirley Drake Jon Parsons David Meldrum Alice King Sandra Kacarka

330E

• 38 •

East Jordan Family Health Center Administration Site: 601 Bridge St., East Jordan, MI 49727 231.536.2206 phone | 231.536.9864 fax | www.ejfhc.org SITES East Jordan Family Health Center 601 Bridge St., East Jordan, MI 49727 231.536.2206 phone | 231.536.7150 fax 330E Bellaire Family Health Center 307 E. Cayuga St., Bellaire, MI 49615 231.533.8649 phone | 231.533.6778 fax 330E Central Lake Family Health Center 7960 W. Old State St., P.O. Box 276 Central Lake, MI 49622 231.544.3700 phone | 231.544.6987 fax 330E East Jordan Family Pharmacy 601 Bridge St., East Jordan, MI 49727 231.536.2207 phone | 231.536.7739 fax 340B

2011 Utilization Rate Medical Dental Mental Health Patients

10,611

0

0

Encounters

37,170

0

0

24.38

0

0

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

45.35%

76.53%

18.25%

21.83%

23.59%

36.33%

Service Area Antrim County, Charlevoix County

east jordan family health center SERVICES uBehavioral/Mental Health Treatment, counseling, and substance abuse by referral uDental  By referral; Medicaid dental services on-site (operated by MCDC) uHealth Education Health screening, nutrition uHealth IT  e-Prescribing, practice management system, electronic health records, patient registry uLaboratory On-site and by referral (operated by DBML) uMedical  Primary care, referral for specialty care uOutreach & Enrollment  Medicaid, MIChild, Healthy Kids, Plan First!, MOMS, Medicare Part D/low-income subsidy Medicare Savings Program, Prescription Drug Assistance Programs u PCMH Blue Cross Blue Shield of Michigan (East Jordan, Bellaire, Central Lake) uPharmacy  East Jordan Family Pharmacy uTranslation/Interpretation Limited Spanish; sign language uTransportation Antrim County Transit, Charlevoix County Transit uX-ray On-site and by referral; mammography in East Jordan uOther  Vision screening, eligibility assistance, outreach, optometry on-site and by referral, counseling, sports medicine, perinatal program, Maternal Infant Health Program AFFILIATIONS uEducation Programs Michigan State University College of Nursing; North Central Michigan College; Grand Valley State University uHealth Systems/Hospitals Charlevoix Area Hospital

EXECUTIVE STAFF Dan McKinnon Executive Director dmckinnon@ejfhc.org Maureen Street, MD Medical Director mstreet@ejfhc.org BOARD OF DIRECTORS Tim Goebel President Marcia Gibbard Vice-president Thomas Birgy Treasurer Kimberly Fernandez Secretary Margaret Beck Thomas Curtin, MD

Claudia Libbey Charlotte Lundy James Maine Michele Nerone Patricia Savant

330E, 330H

• 40 •

Family Health Center, Inc. Administration Site: 117 W. Paterson St., Kalamazoo, MI 49007 269.349.4257 phone | 269.349.2898 fax | www.fhckzoo.com SITES Paterson 117 W. Paterson St., Kalamazoo, MI 49007 269.349.2641 phone | 269.488.0835 pharmacy 330E Sheridan 2918 Portage St., Kalamazoo, MI 49001 269.349.2641 phone | 269.488.0835 pharmacy 330E Centre 325 E. Centre Ave., Portage, MI 49002 269.488.7342 phone | 269.488.7346 fax 330E

Health Care for the Homeless 431 N. Rose, Kalamazoo, MI 49007 269.385.2217 phone | 269.349.4392 fax 330H Edison School-Based Health Center 924 Russell St., Kalamazoo, MI 49001 269.377.1702 phone | 269.337.1644 fax 330E Portage Street WIC Office 2624 Portage St., Kalamazoo, MI 49001 269.488.3732. phone | 269.488.8968 fax

Burdick 1308 N. Burdick St., Kalamazoo, MI 49007 269.349.2641 phone 330E

2011 Utilization Rate Medical Dental Mental Health Patients

19,682

5,522

581

Encounters

67,674

11,743

3,241

41.96

12.06

2.61

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

85.92%

99.20%

26.01%

56.70%

7.13%

10.15%

Service Area Kalamazoo County

family health center, inc. SERVICES uBehavioral/Mental Health  On-site treatment counseling for mental health and substance abuse uDental On-site restorative and preventive care uHealth Education  Health screening, nutrition, parenting, diabetes collaborative, asthma collaborative, smoking cessation, HIV/AIDS uLaboratory On-site and by referral (Quest Diagnostics) uMedical Primary care, referral for specialty care uPCMH  In process of applying for designation uPharmacy On-site uTranslation/Interpretation Multi-lingual staff by referral; all languages (Language Lines); hearing impaired (Deaf Link) uX-ray By referral uOther WIC; EPSDT; Medicaid outreach workers; social workers; Emergency Prescription Assistance Program; Kalamazoo County Health Plan AFFILIATIONS uEducation Programs Bronson Hospital Nursing Program; Davenport University; Ferris State University School of Pharmacy; Kalamazoo Valley Community College; Western Michigan University; Everest Institute; Kalamazoo College School of Service Learning; Brookline College; Ross Medical Education Center uHealth Systems/Hospitals Bronson Methodist Hospital; Borgess Health Alliance

EXECUTIVE STAFF Denise R. Crawford, MSW, MBA President & Chief Executive Officer denise.crawford@fhckzoo.com Eileen Chiang Chief Financial Officer eileen.chiang@fhckzoo.com Carol Saffold, MD Medical Director carol.saffold@fhckzoo.com Tim Mallett, RPh Director of Pharmacy tim.mallett@fhckzoo.com Adrienne Grimmett, DDS Dental Director adrienne.grimmett@fhckzoo.com Vicki Thompson Director of Human Resources vicki.thompson@fhckzoo.com Mary Hoekstra, LMSW Director of Behavioral Health mary.hoekstra@fhckzoo.com BOARD OF DIRECTORS Moses Walker Chair Ollie Chambers Vice-chair Teresa Thrash Secretary Patrick Troman Treasurer Loretta Cain Robin Hall

Katie Harrelson Robynne Reece Paul Spaude Keith Thornton Kharen Warfield-Shelton

330E, 330H

• 42 •

Family Health Center of Battle Creek Administration Site: 181 W. Emmett St., Battle Creek, MI 49037 269.966.2600 phone | 269.965.4773 fax | www.fhcbc.org SITES Family Health Center of Albion 115 Market Place, Albion, MI 49224 517.629.6540 phone | 517.629.6589 fax 330E, 330H Family Health Center of Battle Creek 181 W. Emmett St. Battle Creek, MI 49037 269.965.8866 phone | 269.965.4773 fax 330E, 330H

2011 Utilization Rate Medical Dental Mental Health Patients

23,157

13,224

694

Encounters

99,920

31,184

2,180

75.75

29.76

1.00

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

21.46%

91.14%

26.94%

55.91%

6.59%

10.55%

Service Area Calhoun County

family health center of battle creek SERVICES uBehavioral/Mental Health  Healthy Lifestyles Counseling, Community Mental Health uDental On-site; portable dentistry uHealth Education On-site (Battle Creek) uHIT  e-Prescribing, practice management system, electronic health records uLaboratory On-site (Battle Creek) uMedical Family practice, internal medicine, preventive medicine, pediatrics, obstetrics/gynecology, otolaryngology uOutreach & Enrollment MIChild, Healthy Kids, MOMS, Plan First! u PCMH Certified through Blue Cross Blue Shield of Michigan uPrescription On-site (Battle Creek) uTranslation/Interpretation Spanish, Burmese, others available as needed, deaf interpreter as needed uTransportation Yes uOther  Complementary and Alternative Medicine (acupuncture and acupressure), substance abuse counseling, audiology, nutrition and wellness education, 24-hour â&#x20AC;&#x153;Ask a Nurseâ&#x20AC;? service, Reach Out and Read, Therapy Pet AFFILIATIONS uEducation Programs Grand Valley State University; Kellogg Community College; Michigan State University; Miller College; University of Michigan uHealth Systems/Hospitals  Bronson Battle Creek Hospital; Oaklawn Hospital of Marshall EXECUTIVE STAFF A.J. Jones, ND President/Chief Executive Officer ajjones@fhcbc.org Janis Dillard Executive Vice President of Ethics & Compliance jdillard@fhcbc.org Karen Fulton, RN, MSN Vice President of Clinical Quality karen.fulton@fhcbc.org Scott Hutchings, CPA Vice President/Chief Financial Officer scott.hutchings@fhcbc.org William Mayer, MD, MPH Director of Strategy & Business Development wmayer@fhcbc.org Sam Grossman, DO Director of Medical Affairs sgrossman@fhcbc.org Chris Davis Interim Vice President/Chief Operating Officer cdavis@fhcbc.org BOARD OF DIRECTORS Rose Miller Chair Barbara Comai Vice-chair Ann Gallagher Treasurer/Secretary Danielle Brenke Eleanor Cochran

Jim Hettinger Marlene Lawrence James Maurer, MD LaTosha Potter James Reed

330E

• 44 •

Family Medical Center of Michigan Administration Site: 8765 Lewis Ave., Temperance, MI 48182 734.847.3802 phone | 734.850.0520 fax | www.familymedicalmi.org SITES Family Medical Center of Michigan Carleton 130 Medical Center Dr. Carleton, MI 48117 734.654.2169 phone | 734.654.2535 fax 330E Family Medical Center of Michigan Temperance 8765 Lewis Ave., Temperance, MI 48182 734.847.3802 phone | 734.847.3418 fax 330E

Family Medical Center of Michigan Monroe 905 N. Macomb, Monroe, MI 48162 734.240.4851 phone | 734.240.4854 fax 330E Family Medical Center of Michigan Lenawee Dental 128 S. Broad, Adrian, MI 49221 517.266.0651 phone | 517.266.8476 fax 330E

Family Medical Center of Michigan Adrian 225 Riverside Dr., Adrian, MI 49221 517.263.1800 phone | 517.263.1866 fax 330E

2011 Utilization Rate Medical Dental Mental Health Patients

14,242

10,210

666

Encounters

43,197

16,049

2,258

26.83

12.45

1.18

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

45.38%

92.63%

37.22%

41.68%

7.07%

14.04%

Service Area Monroe County, Southern Wayne County, Lenawee County

family medical center of michigan SERVICES uBehavioral/Mental Health On-site and by referral uDental On-site uHealth Education  Health screening, nutrition, dental, obstetric and preventive health education uHealth IT  e-Prescribing, practice management system, electronic health records uLaboratory On-site and by referral uMedical Primary care, obstetrics/gynecology, psychology, general dentistry, referral for specialty care, geriatric services uOutreach & Enrollment Food Assistance, State-Emergency Relief, Medicaid uPCMH  In process of applying for designation uTranslation/Interpretation Spanish, Chinese uTransportation Bus tickets, limited cab vouchers uX-ray On-site and by referral uOther Eligibility assistance for clothing, transportation, financial, and medication; medical assistance; discount pharmacy program; voter registration AFFILIATIONS uEducation Programs Family Practice residents on-site; University of Michigan Dental School Program; Medical College of Ohio Nurse Practitioner Program; University of Detroit Mercy Physician Assistant Program; University of Michigan Nursing Program uHealth Systems/Hospitals Toledo Hospital, Toledo, OH; Flower Hospital, Sylvania, OH; St. Anneâ&#x20AC;&#x2122;s Hospital, Toledo, OH; Mercy Memorial Hospital, Monroe, MI

EXECUTIVE STAFF Ed Larkins Executive Director elarkins@familymedical.org Sin-Ching Chiu, MD Medical Director scchiu@pol.net Marcia Deiley, RN Clinic Manager mdeiley@familymedical.org Christine Croley Chief Financial Officer ccroley@familymedical.org Karen Walker Patients Account Manager kwalker@familymedical.org Jamie Leizerman Quality Director/Administrator jleizerman@familymedical.org BOARD OF DIRECTORS David Brown President Meg Smith Vice-president Walter Tylicki Treasurer Sarah Richardville Secretary Joyce Brown-Williams Charles Watkins Pamela LaPan

Kathie Busen Carl Van Wert Elaine Troxell-Robson Ione Parker Jean McManaway John Lark, DDS Alma Salyer Burt Fenby

â&#x20AC;˘ 46 â&#x20AC;˘

330H, 330I

Genesee Community Health Center Administration Site: Genesee County Community Mental Health 420 W. Fifth Ave., Flint, MI 48503 810.424.6046 temporary phone | 810.762.5275 temporary fax | www.genchc.org SITES Genesee Community Health Center Center for Hope 609 E. 5th Ave., Flint, MI 48503 330H Genesee Community Health Center Atherton 3123 Chambers St., Flint, MI 48507 330I

Service Area Genesee County Genesee Community Health Center received new access point grant funding in June 2012, so 2011 Utilization Rate, 2011 Patient Income Status, and 2011 Patient Insurance Status is unavailable.

 enesee Community G health center Services & affiliations to be announced

EXECUTIVE STAFF Jeff Delay Chief Financial Officer JDeLay@gencmh.org Kathy Tilley Chief Information Officer KTilley@gencmh.org

330E

• 48 •

Hackley Community Care Center Administration Site: 255 Seminole Rd., Suite 201, Muskegon, MI 49444 231.733.6675 phone | 231.733.5416 fax | www.hccc-health.org SITES Hackley Community Care Center 2700 Baker St., 3rd Floor Muskegon Heights, MI 49444 231.737.1335 medical phone 231.737.0534 medical fax 231.737.8603 dental phone 231.737.9012 dental fax 330E Hackley Community Care Teen Health Center 80 W. Southern Ave., Muskegon, MI 49442 231.733.6680 phone Teen Health Center Integrated Health Clinic 376 Apple Ave., Muskegon, MI 49442 231.724.1335 phone Family Practice

2011 Utilization Rate Medical Dental Mental Health Patients

11,776

7,046

1,552

Encounters

52,989

20,205

6,274

51.84

20.55

3.80

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

65.78%

97.33%

19.10%

59.98%

9.95%

10.96%

Service Area City of Muskegon, City of Muskegon Heights, Muskegon County

hackley community care center SERVICES uBehavioral/Mental Health On-site and by referral uDental On-site and at schools uHealth Education  Stanford Chronic Disease Management classes; smoking cessation program; health screening; Supplemental Nutrition Program for Women, Infants & Children uHIT  e-Prescribing, practice management system, electronic health records, patient registry uLaboratory On-site and by referral uMedical Full range primary care, obstetrics/gynecology, pediatrics, Maternal Infant Health Program, referral for other specialty care uOutreach & Enrollment  Medicaid, MIChild, Breast & Cervical Cancer Control Program, Pharmacy Assistance Program u PCMH  Blue Cross Blue Shield of Michigan, National Committee on Quality Assurance Level 3 (2008 guildelines) uPharmacy  On-site pharmacy uTranslation/Interpretation  Spanish interpreters on-site; contract for deaf and hard of hearing services uTransportation Cab and bus vouchers uX-ray Dental digital x-rays; medical by referral uOther Teen Health Center; School Wellness Program; Grandparents Raising Grandchildren Program; Wise Woman Program; Supplemental Nutrition Program for Women, Infants & Children on-site; Maternal Infant Health Program; OB care; voter registration AFFILIATIONS uEducation Programs Community Initiatives; Grand Valley State University; Michigan State University College of Nursing, Preceptorship for Family Medicine; Muskegon Community College; University of Michigan uHealth Systems/Hospitals Mercy Health Partners EXECUTIVE STAFF Linda Juarez, MPH Chief Executive Officer juarezl@hccc-health.org Wayne Kohn, DO Chief Medical Officer kohnw@hccc-health.org Sheri Weglarz Chief Operations Officer weglarzs@hccc-health.org Valerie Collis Chief Financial Officer collisv@hccc-health.org Diane Anderson Chief Human Resource Officer andersod@hccc-health.org BOARD OF DIRECTORS Cheryl Nebedum Chair Stephanie Cathey-Tanis Vice-chair Chris McGuigan Secretary Jeff Alexander Treasurer Lawrence Burt Gary Lukkari Harold Santo

Javier Martinez Karen Wallace Diane Varnado Christopher Sanford Malvern (Dale) Bolden Rillastine Wilkins

330E, 330H

• 50 •

Hamilton Community Health Network Administration Site: 225 E. Fifth St., Suite 300, Flint, MI 48502 810.406.HCHN (4246) phone | 810.424.6029 fax | www.hamiltonchn.org SITES Burton Site G-3375 S. Saginaw, Burton, MI 48529 810.406.4246 phone | 810.743.7086 fax 330E, 330H

Main Site 2900 N. Saginaw, Flint, MI 48503 810.406.4246 phone | 810.789.9222 fax 330E, 330H

Hamilton Community Mental Health Primary Care Site 420 W. 5th Ave., Flint, MI 48502 810.257.3724 phone | 810.257.1343 fax 330E, 330H

North Pointe Site 5710 N. Clio Rd., Flint, MI 48504 810.406.4246 phone | 810.787.4491 fax 330E, 330H

Dental North Site 5399 N. Saginaw St., Flint, MI 48505 810.406.4246 | phone 810.785.0865 fax 330E, 330H

Clio Health Center 4154 W. Vienna Rd., Clio, MI 48420 810.406.4246 phone | 810.687.1951 fax 330E, 330H

2011 Utilization Rate Medical Dental Mental Health Patients

19,366

6,914

425

Encounters

65,275

18,203

1,110

64.08

19.49

1.72

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

56.25%

99.17%

29.44%

55.62%

7.68%

7.22%

Service Area Genesee County

 AMILTON community H health network SERVICES uBehavioral/Mental Health Yes uDental Yes uHealth Education  Health screening, weight loss, smoking cessation, family planning, sexually transmitted disease uHealth IT  e-Prescribing, practice management system, electronic health records, patient registry uLaboratory Hurley Medical Center laboratory on-site uMedical  Primary care adult medicine (internal medicine), family medicine, primary care pediatrics, obstetrics/ gynecology, behavioral health, podiatry, general dentistry, oral surgery, laboratory/phlebotomy services, immunizations/preventive care, referrals for specialty care uOutreach & Enrollment  Eligibility assistance uPharmacy  Onsite at Burton and Main sites for HCHN patients and community; 340B Pharmacy Program; Prescription Assistance Program uTranslation/Interpretation Spanish and sign language contracts; referral for other translation needs uTransportation Yes uX-ray Yes uOther Hospital referral, perinatal coordination, onsite vision services (ophthalmologist/optician) at Main site, DHS worker assigned to HCHN and located on-site, voter registration AFFILIATIONS uEducation Programs Central Michigan University Physician Assistant  Program; University of Michigan College of Nursing, Registered Nurse, and Nurse Practitioner Programs; University of Detroit Mercy School of Dentistry; Wayne State University Nurse Practitioner Program; Michigan State University College of Human Medicine, Residency in Internal Medicine, and Pediatrics uHealth Systems/Hospitals Hurley Medical Center, Genesys Regional Medical Center, McLaren Health System EXECUTIVE STAFF Clarence Pierce, MS Chief Executive Officer cpierce@hamiltonchn.org Michael Giacalone, Jr., MD Chief Medical Officer mgiacalone@hamiltonchn.org Keith Johnson, CPA Chief Financial Officer kjohnson@hamiltonchn.org Angel Moore, JD Deputy Director & Legal Counsel amoore@hamiltonchn.org Earlene Hill, BSN, MSA Director of Clinical Services ehill@hamiltonchn.org BOARD OF DIRECTORS Archie LeFlore Chair Dr. Billie Lewis Vice-chair Ronald R. Stamps Treasurer Nancy Rich Secretary Mary Williams

Christine Gleason Gloria Quinney Frank Woods James Buterakos Michael Townsend

FQHC Look-Alike

• 52 •

Health Centers Detroit Medical Group Administration Site: 4201 St. Antoine 9D, Detroit, MI 48201 313.966.5187 phone | 313.966.8111 fax | www.hcdmg.org SITES Health Centers Detroit Medical Group University Health Center 4201 St. Antoine, Suite 7A Detroit, MI 48201 313.745.4091 phone | 313.966.0993 fax FQHC Look-Alike Health Centers Detroit Medical Group Greenfield Health Center 23077 Greenfield Rd., Suite 400 Southfield, MI 48075 313.822.9801 ext 3 phone | 248.423.8169 fax FQHC Look-Alike Health Centers Detroit Medical Group East Jefferson Health Center 7633 E. Jefferson, Suite 340 Detroit, MI 48214 313.822.9801 ext 2 phone | 313.822.1030 fax FQHC Look-Alike

Service Area Detroit

health centers detroit medical group SERVICES uBehavioral/Mental Health Detroit Health Department uDental Detroit Health Department uHealth Education Wayne State University School of Medicine uLaboratory Detroit Medical Center uMedical Health Centers Detroit Medical Group uPharmacy Detroit Health Department uTranslation/Interpretation University Health Center/Detroit Medical Center uTransportation Medicaid insurance dependent uX-ray Detroit Medical Center uOther Dermatology AFFILIATIONS uEducation Programs Wayne State University School of Medicine uHealth Systems/Hospitals Detroit Medical Center; Wayne State University EXECUTIVE STAFF Herbert C. Smitherman, Jr., MD, MPH President & Chief Executive Officer hsmither@dmc.org Roy C. Elrod, MD Medical Director relrod@dmc.org Dennis Currier Financial Officer dcurrier@hcdmg.org

330E, 330G, FQHC Look-Alike

• 54 •

Health Delivery, Inc. Administration Site: 501 Lapeer, Saginaw, MI 48607 989.759.6470 phone | 989.759.6424 fax | www.healthdelivery.org SITES Arthur Hill High School (AHHS) School-Based Health Center 3115 Mackinaw Rd., Saginaw, MI 48602 330E Bayside Health Center 3884 Monitor Rd., Bay City, MI 48706 330E Belding Health Center 302 S. Bridge St., Belding, MI 48809 330G (seasonal) Bridgeport Community Health Center 6297 Dixie Hwy., Bridgeport, MI 48722 330E David R. Gamez Community Health Center 501 Lapeer, Saginaw, MI 48607 330E HDI Obstetrics/Gynecology & Midwifery Services 3175 W. Professional Dr. Bay City, MI 48706 330E Hearth Home HIV/AIDS Awareness & Counseling Center 732 Hoyt St., Saginaw, MI 48607 330E

Imlay City Health Center 100 E. 3rd St., Imlay City, MI 48444 330E Janes Street Academic Community Health Center/OB Services 1522 Janes St., Saginaw, MI 48601 330E Manchester Health Center 4800 Esch Rd., Manchester, MI 48158 330G (seasonal) Roosevelt S. Ruffin Community Health Center 229 Gallagher Rd., Saginaw, MI 48601 330E Shiawassee Community Health Center 1975 West M-21, Owosso, MI 48867 FQHC Look-Alike Saginaw High School-Based Health Center 3100 Webber, Saginaw, MI 48601 330E Wadsworth Dental Center 2308 Wadsworth Rd., Saginaw, MI 48601 330E Warren Avenue Community Health Center Express Walk-In Care 321 N. Warren, Saginaw, MI 48607 330E

2011 Utilization Rate Medical Dental Mental Health Patients Encounters Clinical Staff FTE

36,129

16,782

683

146,465

36,754

2,194

121.73

27.46

2.08

2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

87.63%

98.61%

39.41%

40.42%

8.46%

11.71%

Service Area Portions of Saginaw, Bay, Arenac, Tuscola, Midland, Huron, Sanilac, Lapeer, Macomb, St. Clair, Washtenaw, Montcalm, Ionia, Gratiot, Shiawassee Counties

HEALTH DELIVERY, INC. SERVICES uBehavioral/Mental Health  Integrated Behavioral Health Department that provides a team approach towards patient centered care uDental  On-site preventive, restorative, and emergency care; three mobile dental units service Title One Elementary Schools throughout the service area and migrant camps uHealth Education Nutrition services; family planning; diabetes collaborative; cardiovascular collaborative; exercise classes; health education; smoking cessation; dental education in elementary schools uHealth IT e-Prescribing, practice management system, electronic health records uLaboratory On-site and by referral uMedical General primary medical care, obstetrics/gynecology, pediatrics; referral for specialty care u PCMH Blue Cross Blue Shield of Michigan (2010) uPharmacy  340B uTranslation/Interpretation Spanish uTransportation  Radio dispatched van transportation; city bus; taxi vouchers uX-ray General radiology; mammography available AFFILIATIONS uEducation Programs Michigan State University; University of Michigan  Dental School; Saginaw Valley State University; Ross Medical School; Davenport University; Delta Community College Health Education uHealth Systems/Hospitals St. Maryâ&#x20AC;&#x2122;s of Michigan, Saginaw; Covenant Health Care, Saginaw; McLaren Regional Medical Center, Bay City EXECUTIVE STAFF Brenda M. Coughlin, MD CEO/President bcoughlin@healthdelivery.org Douglas Saylor, MD Medical Director dsaylor@healthdelivery.org Robert C. Dennison, DMD Dental Director rdennison@healthdelivery.org Sharron Gallop Vice President of Finance sgallop@healthdelivery.org Jodi Scorsone Vice President of Public Relations/Facilities jscorsone@healthdelivery.org Lisa Burnell Vice President of Clinical Services lburnell@healthdelivery.org Lee Anne Gordon Vice President of Operations lgordon@healthdelivery.org Laurie Sherman Executive Assistant lsherman@healthdelivery.org Patricia Perlberg Pharmacy Director pperlberg@healthdelivery.org BOARD OF DIRECTORS Saleem Mannan Chair Santiago Peregrino Vice-chair/Treasurer Debra Bond Theresa Vaughn Scott Gillman Jeannetta Washington

Mike DuRussel Mary Gay Showalter Kari Jean Gulvas Timothy J. Zlomak Rev. Gilbert Gerard Flores

330E, 330H, FQHC Look-Alike

• 56 •

Ingham County Health Department Administration Site: 5656 S. Cedar St., Suite 110, Lansing, MI 48911 517.887.4647 phone | 517.244.7172 fax | www.ingham.org SITES Cedar Community Health Center 5303 S. Cedar St., Lansing, MI 48911 330E, 330H Adult Dental Center 517.887.4423 phone | 517.887.4619 fax Adult Health Center 517.887.4302 phone | 517.887.4437 fax Child Health Services 517.887.4305 phone | 517.887.4440 fax Women’s Health Services 517.887.4320 phone | 517.887.4403 fax Healthy Smiles Dental Center 2815 S. Pennsylvania Ave., Suite 203 Lansing, MI 48910 517.272.4150 phone | 517.485.1387 fax 330E Otto Community Health Center 500 E. Thomas St., Lansing, MI 48906 517.702.3555 phone | 517.484.7852 fax FQHC Look-Alike

Sexton Health Center 102 S. McPherson, Lansing MI 48915 517.775.1076 phone | FQHC Look Alike Sparrow Community Health Center 1322 E. Michigan Ave., Suite 308 Lansing, MI 48912 517.364.3074 phone | 517.483.3718 fax 330E, 330H St. Lawrence Community Health Center 1100 W. Saginaw, Suite 500 Lansing, MI 48912 517.364.7440 phone | 517.364.7444 fax 330E, 330H Well Child Health Center of Ingham County 901 E. Mt. Hope, Lansing, MI 48910 517.267.3400 phone | 517.372.9188 fax 330E, 330H Willow Health Center 306 W. Willow, Lansing, MI 48906 517.702.3500 phone | 517.484.5169 fax FQHC Look-Alike

2011 Utilization Rate Medical Dental Mental Health Patients

17,414

7,368

1,043

Encounters

53,175

16,132

4,081

57.42

16.25

6.06

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

82.03%

96.94%

32.80%

59.31%

4.74%

3.15%

 ervice Area Central & Southwest Lansing medically underserved areas S in Ingham County

ingham county health Department SERVICES uBehavioral/Mental Health Co-located services with Community Mental Health uDental On-site; school dental sealant program uHealth Education  Smoking cessation, cholesterol screenings, diabetes management, asthma education uHealth IT  e-Prescribing, practice management system, electronic health records uLaboratory On-site and by referral uMedical Family practice, internal medicine, obstetrics/ gynecology, infectious disease uOutreach & Enrollment Benefit enrollment u PCMH In process of achieving certification  uPharmacy  On-site and by referral uTranslation/Interpretation Spanish, Arabic, and other languages uTransportation  Located on bus route; bus tokens and cab vouchers provided uX-ray By referral uOther  Maternal Infant Health Program; Title X Family Planning; Supplemental Nutrition Program for Women, Infants & Children; Breast & Cervical Cancer Control Program; immunizations; mobile medical vehicle; voter registration AFFILIATIONS uEducation Programs Michigan State University College of Human Medicine, Department of Pediatrics and Human Medicine and Department of Family Medicine; Michigan State University College of Osteopathic Medicine, Department of Internal Medicine and Department of Pediatrics; Michigan State University College of Nursing uHealth Systems/Hospitals McLaren Greater Lansing; Sparrow Health Systems

COMMUNITY HEALTH CENTER EXECUTIVE STAFF Deb Brinson, MPA Chief Executive Officer dbrinson@ingham.org Jo McGlew, MD, MPH Medical Director jmcglew@ingham.org Barbara W. Mastin, MA Chief Operating Officer bmastin@ingham.org BOARD OF DIRECTORS Robin Turner President Thomas Curtis Vice-president Jackie Carson Secretary Marvin Cato Bobby Joyce Jackie Schraft

Willie Davis Beth Boyce Flesia McClurkin Diala Rabah Mary Zeineh Comm. Todd Tennis

330E, 330G

• 58 •

InterCare Community Health Network Administration Site: 50 Industrial Park Dr., Bangor, MI 49013 269.427.7937 phone | www.intercare.org SITES InterCare Bangor 308 Charles St., Bangor, MI 49013 855.869.6900 phone 330E, 330G

InterCare Holland 285 James St., Holland, MI 49424 855.869.6900 phone 330E, 330G

InterCare Benton Harbor 800 M-139, Benton Harbor, MI 49022 855.869.6900 phone 330E

InterCare Pullman 5498 109th Ave., Pullman, MI 49450 855.869.6900 phone 330E, 330G

InterCare Benton Harbor Student Health Center BHHS Health Center, Annex Building 870 Colfax Ave., Benton Harbor, MI 49022 855.869.6900 phone

InterCare Sparta 540 S. State St., Sparta, MI 49345 616.887.3800 phone 330G

InterCare Eau Claire 6270 W. Main St., Eau Claire, MI 49111 855.869.6900 phone 330E, 330G

2011 Utilization Rate Medical Dental Mental Health Patients

32,026

17,535

472

Encounters

91,626

35,701

682

99.11

39.65

1.27

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

75.60%

97.46%

37.40%

46.20%

7.51%

8.86%

Service Area Allegan, Berrien, Cass, Kent, Ottawa, VanBuren Counties

I NTERCARE COMMUNITY HEALTH NETWORK SERVICES uBehavioral/Mental Health  On-site at Benton Harbor, Bangor, and Eau Claire; by referral uDental On-site uHealth Education On-site uHealth IT  e-Prescribing, practice management system, electronic health records, patient registry uLaboratory On-site uMedical Primary care, prenatal uPCMH  In process of applying for designation uPharmacy  On-site uTranslation/Interpretation Spanish uX-ray By referral uOther Supplemental Nutrition Program for Women, Infants & Children; Maternal Infant Health Program; mobile medical and dental vans; voter registration AFFILIATIONS uEducation Programs Andrews University; Grand Valley State University;  Kalamazoo Valley Community College; Lake Michigan College; Western Michigan University KCMS; Southwestern Michigan College; Ross Medical Education Center; Everest Institute; Brown Mackie College uHealth Systems/Hospitals Lakeland Regional Health Systems; Holland Community Hospital EXECUTIVE STAFF Velma Hendershott President & CEO velma@intercare.org Judith Rayman Executive Vice President judy@intercare.org Robin Mack Vice President of Operations rmack@intercare.org Lisa Fink, MD Medical Director lfink@intercare.org Mary Kay Powell-Steele, DDS Dental Director msteele@intercare.org Eric Holzberg Chief Financial Officer eholzberg@intercare.org Jody Elliott Director, Patient Financial Services jelliott@intercare.org Patrick Sullivan Director, Finance psullivan@intercare.org Sharon Kloosterman Director, Dental Services skloosterman@intercare.org Kathy Zolp Director, Clinical Systems kzolp@intercare.org BOARD OF DIRECTORS - OFFICERS Karen Freeburn Chair Robert Burns Vice-chair Darrell Day Treasurer Guillermo Martinez Secretary

330E

• 60 •

MidMichigan Community Health Services Administration Site: 9249 W. Lake City Rd., Houghton Lake, MI 48629 989.422.5122 phone | 989.422.6838 fax | www.midmichigan.org/CHS SITES MidMichigan Health Park Houghton Lake 9249 W. Lake City Rd. Houghton Lake, MI 48629 989.422.5122 phone | 989.422.6838 fax 330E MidMichigan Urgent Care Houghton Lake 9249 W. Lake City Rd. Houghton Lake, MI 48629 989.422.8121 phone | 989.422.7132 fax 330E

Roscommon School-Based Health Clinic 299 E. Sunset Dr., Roscommon, MI 48653 989.275.6658 phone 330E MidMichigan Medical Offices Beaverton 439 S. Ross St. Beaverton, MI 48612-9101 989.246.3500 phone 330E

MidMichigan Medical Offices Roscommon 135 Lake St., Roscommon, MI 48653 989.275.8931 phone | 989.275.4074 fax 330E Houghton Lake School-Based Health Clinic 4433 W. Houghton Lake Dr., Houghton Lake, MI 48629 989.366.2061 phone | 989.366.2065 fax 330E

2011 Utilization Rate Medical Dental Mental Health Patients

13,172

64

423

Encounters

38,026

70

2,851

29.80

0*

3.0

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

39.19%

60.49%

16.40%

22.14%

23.22%

38.24%

Service Area Roscommon and surrounding areas in North Central Michigan *By contract

MIDMICHIGAN Community HEALTH SERVICES SERVICES uBehavioral/Mental Health On-site and by referral uDental Contract and by referral uHealth Education  Nutrition, prevention, diabetic counseling, Personal Action Toward Health (PATH) Program uHealth IT  e-Prescribing, practice management system, electronic health records, patient registry uLaboratory On-site and by referral uMedical General primary care, urgent medical care uOutreach & Enrollment  Medical Care Discount Program, Medicaid, Prescription Assistance Program u PCMH  Blue Cross Blue Shield of Michigan (MidMichigan Health Park Houghton Lake, MidMichigan Medical Offices Roscommon) uPharmacy  340B uTranslation/Interpretation  Use community resources; telehealth translation service for sign language; telephone translation service for languages uTransportation  Mini bus tokens available for patients uOther Vision screening, hearing screening, ultrasound, mammography, bone density screening, school health services, physical therapy AFFILIATIONS uEducation Programs Central Michigan University; Kirtland Community College Nursing Program; MidMichigan Community College uHealth Systems/Hospitals Clare, Gladwin, Midland; MidMichigan Health; MidMichigan Medical Center-Clare; MidMichigan Medical Center-Midland EXECUTIVE STAFF Darrell E. Milner, MPH Executive Director darrell.milner@midmichiganhs.org Jeff Strickler, MD, FAAFP Medical Director jeff.strickler@midmichiganhs.org Jim Raschke, MBA, FHFMA Finance Director jim.raschke@midmichiganhs.org BOARD OF DIRECTORS James Bischoff Chair Tom Moreau Vice-chair Gary Boushelle Secretary/Treasurer Larry Barco Jeff Fossitt

Dawn LaCasse Shannon Phelps Fred Roemer Bernadette Stocking Debbie VanWert

330E

• 62 •

Muskegon Family Care Administration Site: 2201 S. Getty St., Muskegon, MI 49444 231.733.4800 phone | 231.733.7380 fax | www.mfc-health.org SITES Getty Street Medical Clinic 2201 S. Getty St., Muskegon, MI 49444 231.739.9315 phone | 231.733.3195 fax 330E

2011 Utilization Rate Medical Dental Mental Health Patients

16,796

8,665

1,449

Encounters

59,575

19,885

5,217

58.05

16.83

3.66

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

79.53%

90.03%

24.53%

60.94%

5.08%

9.46%

Service Area Muskegon County

MUSKEGON FAMILY CARE SERVICES uBehavioral/Mental Health  Counseling services, case management and community resource referral and coordination uDental  General practice dentistry for adults and children including preventive, restorative, and emergency care uHealth Education  Diabetic education services, dietary education, Maternal Infant Health Program, outreach/health fairs, DAD class, childhood obesity (Wii) class uHealth IT  e-Prescribing, practice management system, electronic health records, patient registry uLaboratory By referral uMedical Family practice; primary care services including prenatal and obstetrics; referral for specialty care uPCMH  In process of applying for designation uPharmacy  Clinical pharmacist available on-site along with 340B prescription services; 340B contract pharmacy by referral uTranslation/Interpretation Available as needed uTransportation Van driver/transportation services, bus passes, medical transportation services coordinated as needed uX-ray By referral uOther Sight for Students gift certificates for eye exams and glasses coordinated through clinics; participating Reach Out and Read site; voter registration AFFILIATIONS uEducation Programs Grand Rapids Community College; Grand Valley  State University School of Social Work; University of Michigan Dental Program; Michigan State University, College of Osteopathic Medicine, Family and Community Medicine preceptorship course u Health Professions MSU College of Osteopathic Medicine; Grand Valley Programs State University School of Social Work; University of Michigan Dental Program uHealth Systems/Hospitals Mercy Health Partners

EXECUTIVE STAFF Sheila Bridges Chief Executive Officer bridgess@mfc-health.org Sharon Christian, MD Medical Director christis@mfc-health.org Kalisha Morin, DDS Dental Director morink@mfc-health.org Marsha DeBoer Chief Financial Officer deboerm@mfc-health.org Paul Schultz, PhD Pharmacy Director schultzp@mfc-health.org BOARD OF DIRECTORS Jeff Melton President Sonya Hernandez Vice-president Reenita Gardner Treasurer Danette Terry Secretary

Karen Biggerstaff Cedric Jenkins Linda Malone Sue McCarty Paul Young

330G

• 64 •

Northwest Michigan Health Services, Inc. Administration Site: 10767 Traverse Hwy. (M-72 W), Suite B, Traverse City, MI 49684 231.947.1112 phone | 231.947.7739 fax | www.nmhsi.org SITES Bear Lake / Onekama Clinic 6433 Eight Mile Rd., Bear Lake, MI 49614 231.889.5600 phone | 231.889.5655 fax 330G Shelby Clinic 119 S. State St., Shelby, MI 49455 231.861.2130 phone | 231.861.4964 fax 330G Traverse City Clinic 10767 Traverse Hwy. Traverse City, MI 49684 231.947.0351 phone | 231.947.2384 fax 330G Dental Program Operates year around in Shelby Clinic and Traverse City Clinic

2011 Utilization Rate Medical Dental Mental Health Patients

3,060

1,351

0

Encounters

9,223

2,835

0

7.03

4.23

0

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

93.31%

99.58%

67.25%

24.14%

5.85%

0.10%

Service Area Antrim, Grand Traverse, Leelanau, Benzie, Manistee, Mason, Oceana Counties

 orthwest michigan N health services, inc. SERVICES uBehavioral/Mental Health  On-site and by referral uDental  On-site and by referral uHealth Education  On-site and by referral uLaboratory On-site and by referral uMedical Primary care on-site and by referral uOutreach & Enrollment Outreach programs, Medicaid enrollment assistance uPharmacy By referral uTranslation/Interpretation Spanish, Ukrainian, French, Polish, Russian uX-ray By referral uOther Supplemental Nutrition Program for Women, Infants & Children; RN outreach services; prenatal classes; professional internship programs; case management AFFILIATIONS uEducation Programs University of Michigan Dental School, Dental College  Hygiene Program, College of Nursing; Michigan State University College of Nursing, College of Human Medicine, College of Osteopathic Medicine; Northwestern Michigan College Nursing Program; Madonna University College of Nursing; West Shore Community College Nursing Program; Ross Medical Education Center; University of Detroit Mercy; Grand Valley State University uHealth Systems/Hospitals Mercy Health Partners, Lakeshore Campus, Shelby; Munson Medical Center, Traverse City; West Shore Medical Center, Manistee EXECUTIVE STAFF Judith Williams, MPH, MSW Executive Director jwilliams@nmhsi.org Barbara Robbins, RN, BA, ACRN Director of Operations brobbins@nmhsi.org Wilfred Saldanha, MD Medical Director wsaldanha@charter.net Allen Hoeft, DDS Oral Health Director AEHOEFT@gmail.com Gladys Mu単oz, MSA Language & Cultural Diversity Services Director jpac3@juno.com Carol Wenzlaff Administrative Officer Manager cwenzlaff@nmhsi.org BOARD OF DIRECTORS Kirk Myers President Rosinda Rangel Vice-president Larry Vansickle Treasurer Being filled Secretary

Jim Krupka Ruth Meikle David Wild Mary Fisher

330E

• 66 •

Oakland Primary Health Services Administration Site: 46 N. Saginaw, Pontiac, MI 48342 248.322.6747 phone | 248.322.5787 fax | oaklandphs.org SITES Oakland Primary Health Services 46 N. Saginaw, Pontiac, MI 48342 248.322.6747 phone | 248.322.5787 fax 330E Pontiac High School School-Based Health Center 1051 Arlene St., Pontiac, MI 48340 248.451.7365 phone Pontiac Middle School Teen Health Center 1275 N. Perry St., Pontiac, MI 48340 248.451.8030 phone Waterford Teen Health Clinic 501 N. Cass Lake Rd., Room 213 Waterford, MI 48328 248.674.4876 phone

2011 Utilization Rate Medical Dental Mental Health Patients

3,117

0

20

Encounters

7,281

0

28

8.00

0

0.40

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

74.66%

98.68%

56.34%

31.15%

7.60%

4.91%

Service Area Oakland County, Pontiac

 AKLAND PRIMARY O HEALTH SERVICES SERVICES uBehavioral/Mental Health On-site uDental  Voucher program and by referral uHealth Education  Health screenings, patient education uHealth IT  e-Prescribing, practice management system, electronic health records, patient registry uLaboratory Yes uMedical  Full-spectrum primary care: prenatal, pediatrics, adolescent, adult, geriatric, infectious disease, family planning uOutreach & Enrollment Eligibility assistance u PCMH In process of achieving certification uPharmacy Schramm Pharmacy uTranslation/Interpretation Spanish, Hmong uTransportation Yes uX-ray By referral uOther Hospital referral; voter registration AFFILIATIONS uHealth Systems/Hospitals Pontiac Osteopathic Hospital, Saint Joseph Mercy Oakland, Doctorâ&#x20AC;&#x2122;s Hospital of Michigan EXECUTIVE STAFF Linda Shively, MPA, HCA Interim Chief Executive Officer lshively@oaklandphs.org Preston Thomas, MD Chief Medical Officer pthomas@oaklandphs.org Lloyd Kernen Chief Financial Officer lkernen@oaklandphs.org Wendy Stricklin, RN Clinical/Quality Improvement Coordinator wstricklin@oaklandphs.org BOARD OF DIRECTORS Billy Holland President Sabrina Simpson Vice-president Leona Patterson Treasurer Eirther Seay-Bey Secretary

Martha Gonzales Rochelle Walk Michael Nappere Anissa Ellis Paulette Michel

330H, Ryan White Title III

• 68 •

Saint Mary’s Health Care Community Health Centers Administration Site: 359 Division Ave., Grand Rapids, MI 49503 616.685.3800 phone | 616.235.0913 fax | www.mercyhealthsaintmarys.com/community-health-centers SITES Browning Claytor Health Center 1246 Madison SE Grand Rapids, MI 49507 616.685.8300 phone | Family Medical Practice Clinica Santa Maria 730 Grandville Ave. SW Grand Rapids, MI 49503 616.685.8400 phone | 616.742.1322 fax 330H Heartside Clinic 359 S. Division, Grand Rapids, MI 49503 616.685.3800 phone | 616.235.0913 fax 330H

Saint Mary’s Special Immunology Services for HIV/AIDS 310 Lafayette SE, Suite 410 Grand Rapids, MI 49503 616.913.8200 phone | 616.774.0158 fax 888.800.7010 toll-free phone Ryan White Title III Sparta Family Health Center 475 S. State St., P.O. Box 50 Sparta, MI 49345 616.685.1300 phone | 616.887.5989 fax 877.913.1300 toll-free phone Family Medical Practice

2011 Utilization Rate Medical Dental Mental Health Patients Encounters Clinical Staff FTE

7,932

0

0

33,425

0

0

18.46

0

0

2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

93.85%

99.95%

44.26%

41.06%

5.16%

9.52%

Service Area Kent County and surrounding counties

 AINT Mary’s health care S community health centers SERVICES uBehavioral/Mental Health Treatment, counseling, and substance abuse on-site uDental By referral uHealth Education Health screening, nutrition services uHealth IT Electronic health records uLaboratory On-site and at hospital campus uMedical  Primary care, HIV care for patients of Saint Mary’s McAuley Health Center, podiatry, obstetrics/gynecology, physical therapy uOutreach & Enrollment  Eligibility assistance uPCMH  Blue Cross Blue Shield of Michigan (Sparta, Clinica, and Browning Claytor); Heartside in process of being NCQA PCMH uPharmacy  PAP Tracker Prescription Assistance program at all sites except special immunology uTranslation/Interpretation  This service is provided as needed at all sites uTransportation  Heartside provides cab vouchers/bus passes uX-ray  Through Saint Mary’s Hospital for all sites uOther Financial assistance through Saint Mary’s Hospital; Supplemental Nutrition Program for Women, Infants & Children on-site at Clinica Santa Maria; Maternal Infant Health Program on-site at Clinica Santa Maria EXECUTIVE STAFF Vondie Woodbury Director, Community Benefit Trinity Health woodburv@mchp.org Steve Pirog Chief Financial Officer

Community Based Provider Nonprofit Health System

• 70 •

St. John Providence Health System Administration Site: 28000 Dequindre, Warren, MI 48092 586.753.0649 phone | 586.753.0620 fax SITES St. Vincent de Paul Health Center Providence Pavilion 22255 Greenfield, Suite 349 Southfiled, MI 48075

2011 PATIENT INCOME STATUS Uninsured

Medicaid

Medicare

100% 2011 PATIENT INCOME STATUS <100% FPL

<200% FPL 100%

Service Area Detroit, Southfield

Private

st. john Providence health system SERVICES uHealth Education Yes uLaboratory Yes uMedical  Comprehensive adult medical services, 19-64 years of age uPharmacy Yes uTranslation/Interpretation Available uX-ray Off-site AFFILIATIONS uHealth Systems/Hospitals St. John Providence Health System EXECUTIVE STAFF Cynthia Taueg Vice President of Community Health cynthia.taueg@stjohn.org Karen Beger Director Community Health karen.beger@stjohn.org

330E

• 72 •

Sterling Area Health Center Administration Site: 725 E. State St., Sterling, MI 48659 989.654.2072 phone | 989.654.2348 fax | www.sterlinghealth.net SITES Ogemaw Clinic 1827 E. Greenwood Rd. Prescott, MI 48756 989.873.6200 phone | 989.873.5563 fax 330E Sterling Dental Clinic 5095 Rifle River Trail, Alger, MI 48610 989.873.5152 phone | 989.873.5913 fax 330E Sterling Medical 725 E. State St., Sterling, MI 48659 989.654.2491 phone | 989.654.2190 fax 330E Sterling Medical After Hours Clinic 725 E. State St., Sterling, MI 48659 989.654.3666 phone | 989.654.2190 fax 330E

2011 Utilization Rate Medical Dental Mental Health Patients Encounters Clinical Staff FTE

3,860

3,022

309

11,104

9,978

1,263

18.20

10.90

1.85

2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

56.70%

96.20%

25.93%

29.42%

14.37%

30.28%

Service Area All of Arenac and Ogemaw Counties; parts of Gladwin, Bay, Iosco Counties

Sterling area health center SERVICES uBehavioral/Mental Health  Psychiatry and counseling on-site including substance abuse treatment uDental  On-site uHealth Education On-site uHealth IT  Practice management system, patient registry uLaboratory On-site and by referral uMedical  Comprehensive primary care including family practice, geriatrics, internal medicine, womenâ&#x20AC;&#x2122;s health services including gynecology, pediatrics, psychiatry, nutrition education, diabetes education, dental u Outreach & Enrollment  Indigent programs of the drug manufactures, Vision USA, MIChild, MiBridges, Medicare Part D, Social Security Screening, and others u PCMH Blue Cross Blue Shield of Michigan (Sterling location) uPharmacy On-site (limited) and by referral to local pharmacies and/or indigent patient programs uTranslation/Interpretation Available telephonically uTransportation County Public Transit limited but can be prearranged by staff; the Center also maintains a small fund to assist patients with transportation; available by inquiring with staff uX-ray Off-site by referral uOther Substance abuse outpatient treatment and prevention on-site, in-jail substance abuse treatment, anger management groups, and after hours walk-in clinic AFFILIATIONS uEducation Programs Michigan State University; Wayne State University; Western Michigan University; Central Michigan University; SVSU uHealth Systems/Hospitals Covenant Health Care; St. Maryâ&#x20AC;&#x2122;s of Michigan Standish Hospital EXECUTIVE STAFF Roger Rushlow Chief Executive Officer rrushlow@sterlinghealth.net Linda Runyon, MD Medical Director lrunyon@sterlinghealth.net Julie Angers Finance Director jangers@sterlinghealth.net BOARD OF DIRECTORS James Balten Chair Robin Korona Vice-Chair Jeannette Krawczak Treasurer Charles Bomaster Ronda Switek

Ronald Bouldin Nicholas Schlicht David Krzyzaniak Roger Anderson John Swaffield

330E

• 74 •

The Wellness Plan Medical Centers Administration Site: 7700 Second Ave., Detroit, MI 48202 313.202.8550 phone | 313.202.6822 fax | www.wellplan.com SITES The Wellness Plan (TWP) East Area Medical Center 4909 E. Outer Dr., Detroit, MI 48234 313.366.2000 phone | 313.369.3950 fax 330E The Wellness Plan (TWP) Gateway Medical Center 2888 W. Grand Blvd., Detroit, MI 48202 313.875.4200 phone | 313.875.5619 fax 330E The Wellness Plan (TWP) Northwest Medical Center 21040 Greenfield, Oak Park, MI 48237 248.967.6500 phone | 248.967.6528 fax 330E

2011 Utilization Rate Medical Dental Mental Health Patients

16,608

0

0

Encounters

44,672

0

0

2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

76%

83%

7.01%

82.6%

7.8%

2.5%

Service Area Metropolitan Detroit

 he Wellness Plan T medical centers SERVICES uBehavioral/Mental Health  Contracted Professional Psychological and Psychiatric Services (PPPS III) uDental  By referral uHealth Education Diabetes, asthma, hypertension uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory Detroit Medical Center (DMC) Laboratory uMedical  Primary care, internal medicine, pediatrics, family practice uPharmacy Clinical pharmacy located on-site at each medical center uTranslation/Interpretation Provided by phone or in person at each medical center uTransportation As provided by customersâ&#x20AC;&#x2122; HMO Plan uX-ray By referral uX-ray Voter registration AFFILIATIONS uEducation Programs Baker College; Crockett Vocational/Technical Center: Everest Institute; Wayne State University; Wayne County Community College uHealth Systems/Hospitals Detroit Medical Center (DMC)

EXECUTIVE STAFF Anthony V. King, FACHE, MHSA Chief Executive Officer & Executive Director aking@wellplan.com Brenda Jackson Executive Assistant bjackson@wellplan.com Gloria Reid, MBA Director of Finance greid@wellplan.com Linwood Black, MD Medical Director lblack@wellplan.com Kimberly L. Thornton, RPh Director, Pharmacy Programs kthornton@wellplan.com Richard Oldacre Director, Operations roldacre@wellplan.com Betty Shelton, MBA Director, Human Resources and Compliance & Ethics bshelton@wellplan.com BOARD OF TRUSTEES Margaret Louise Betts, MD Chair Audrey Elaine Smith Vice-chair J. Curtis Black Treasurer Daniell Jones Assistant Treasurer J.D. Mullins, Esq Secretary Lindsay Wright-EL Assistant Secretary

Anita Moncrease, MD Melanie Roby Anthony White Prince Ealy Sharyn Johnson, MBA

330E

• 76 •

Thunder Bay Community Health Service, Inc. Administration Site: 15774 State St., P.O. Box 427, Hillman, MI 49746 989.742.4583 phone | 989.742.4298 fax | www.tbchs.org SITES Thunder Bay Community Health Service, Inc. - Atlanta 11899 M-32, Atlanta, MI 49709 989.785.4855 phone | 989.785.2267 fax 330E Thunder Bay Community Health Service, Inc. - Hillman 15774 State St., Hillman, MI 49746 989.742.4583 phone | 989.742.4298 fax 330E Thunder Bay Community Health Service, Inc. - Onaway 21258 W. M-68 Hwy., Onaway, MI 49765 989.733.2082 phone | 989.733.8487 fax 330E

Thunder Bay Community Health Service, Inc. - Rogers City 205 S. Bradley Hwy. Rogers City, MI 49779 989.734.2052 phone | 989.734.7390 fax 330E Thunder Bay Pharmacy 11899 M-32, Atlanta, MI 49709 989.785.5535 phone | 989.785.5267 fax 330E Thunder Bay Pharmacy - Onaway 21258 W. M-68 Hwy., Onaway, MI 49765 989.733.7037 phone | 989.733.7069 fax 330E

Onaway School Based Health Center 4549 M-33 Hwy., Onaway, MI 49765 989.733.4980 phone | 989.733.7064 fax 330E

2011 Utilization Rate Medical Dental Mental Health Patients

13,779

2,386

706

Encounters

54,545

5,769

2,887

38.16

5.65

2.53

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

69.35%

92.67%

29.41%

20.14%

23.41%

27.04%

Service Area Montmorency, Presque Isle, Alpena, Cheboygan Counties

thunder bay community health service, inc. SERVICES uBehavioral/Mental Health  On-site Masterâ&#x20AC;&#x2122;s Level Social Workers uDental  On-site family dentistry in Atlanta Clinic (x-ray, cleanings, restorations, extractions, denture services, anterior root canals, crowns, and limited bridge work as needed) uHealth Education Chronic disease specialist, health screening, wellness programs, diabetes support groups, smoking cessation, nutrition, prevention, prenatal education uHealth IT e-Prescribing, practice management system, electronic health records uLaboratory On-site and by referral uMedical  Primary care, referral for specialty care, in-patient and nursing home care uOutreach & Enrollment Medicaid, MIChild, TBCHS Prescription Assistance Program uPCMH  Clinic sites designated by The Joint Commission  and Blue Cross Blue Shield of Michigan, with exception of Onaway SBHC, which is designated only by The Joint Commission uPharmacy Retail and 340B pharmacy in Atlanta Clinic and Onaway Clinic; contract with other local pharmacies for 340B services; Patient Assistance Program at all clinic sites uTranslation/Interpretation Service arrangement through Verizon uTransportation Assists with coordinating transportation available in area uX-ray  X-ray technologist on-site at Hillman Clinic, Atlanta Clinic, and Onaway Clinic; x-ray services available through Alpena Regional Medical Center for Rogers City Clinic uOther School-Based Health Center in the Onaway Area Schools, open five days per week AFFILIATIONS u Education Programs Central Michigan University; Michigan State University; Spring Arbor University; Alpena Community College; Kirtland Community College; North Center Michigan College uHealth Systems/Hospitals Alpena Regional Medical Center EXECUTIVE STAFF Michelle Styma Chief Executive Officer mstyma@tbchs.org Marion Hautea, MD Chief Medical Officer mhautea@tbchs.org Sharron Gallop Chief Financial Officer sgallop@healthdelivery.org Amy Hepburn Reimbursement Director ahepburn@tbchs.org Tom Kane, RN, RRT, MBA Clinical Services Director tkane@tbchs.org Susan Elowski Executive Assistant selowski@tbchs.org Leighann Mill Finance Director lmill@tbchs.org Anthony VanHorn Chief Information Officer avanhorn@tbchs.org Brenda Motley Human Resources Director bmotley@ncc-mi.net Lori Wineman, PharmD Pharmacy Director lwineman@tbchs.org BOARD OF DIRECTORS Mike Wurtsmith Chair Nancy Dextrom Vice-chair Ben Bolser Treasurer Shanna Johnson Secretary

Tarry Deo Al Moe Nina Kennard

Beach Hall Rod Fullerton

Community Based Provider

• 78 •

Traverse Health Clinic Administration Site: 3155 Logan Valley Rd., Traverse City, MI 49684 231.935.0799 phone | 866.483.6987 toll-free | www.traversehealthclinic.org SITES Traverse Health Clinic (on-site primary care clinic) 3147 Logan Valley Rd. Traverse City, MI 49684 231.935.0799 phone | 231.935.0962 fax Community Based Provider

2011 Utilization Rate Medical Dental Mental Health Patients

1,709

231

290

Encounters

5,910

573

684

6.25

0.4

1.25

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

49%

51%

72%

27%

1%

0%

Service Area Grand Traverse, Benzie, Leelanau Counties

TRAVERSE HEALTH CLINIC SERVICES uBehavioral/Mental Health  On-site mental health services with primary care integration; referrals to private mental health therapists; limited chemical dependency services on-site; referrals to community providers uDental  Dental Access Program; dental hygiene services; services also provided by a Traverse Health Clinic collaborative with private dentists and University of Michigan dental students uHealth Education  Provided at on-site primary care clinic for chronic disease management, including diabetes, and weight loss uHealth IT  e-Prescribing, patient management system, electronic health records uLaboratory  Referrals to Munson Medical Center lab sites uMedical  Comprehensive primary care including management of chronic diseases, diabetic clinic, HIV counseling/testing uOutreach & Enrollment  Coalition Health Access Program (CHAP), Medicaid, CHAP-Adult Benefit Waiver uPharmacy  Medication Access Program on-site; pharmacy cards for clients enrolled in access program uTranslation/Interpretation  Spanish available on-site; others available as needed uTransportation  Vouchers for local bus and taxi services uX-ray  Referrals to Munson Medical Center and affiliates uOther  Volunteer access program with large community network; vision program offering eye exams and low cost eyewear; on-site episodic dermatology clinics AFFILIATIONS uEducation Programs Medical students who are part of the affiliation between Michigan State University College of Human Medicine and Munson Medical Center; Residents from the partnership between Munson Healthcare Family Practice Center and Michigan State University; Grand Valley State University (nurse practitioner students and masterâ&#x20AC;&#x2122;s in social work students); University of Michigan School of Dentistry uHealth Systems/Hospitals Munson Healthcare subsidiaries, including Munson Medical Center and Paul Oliver Memorial Hospital EXECUTIVE STAFF Arlene Brennan, RN, MSN, MHSA Executive Director abrennan@traversehcc.org Ann Avery, RN, CNP Clinic Director aavery@traversehcc.org Meg Lancucki Benner Practice Administrator mlbenner@traversehcc.org Sherri Fenton Development & Marketing Director sfenton@traversehcc.org Gail Heath Finance Manager gheath@traversehcc.org Rene Louchart, RDH, BS Dental Health Director rlouchart@traversehcc.org Sue Murchie Programs Director smurchie@traversehcc.org Lynn Swan, MD Medical Director lswan@traversehcc.org BOARD OF DIRECTORS Patrick Nestor President Carl Benner, MD Vice-president Edward Carlson Treasurer Heather Dykstra, JD Secretary

Raymond Bohrer, MD Kathrine Garthe Gregory Paffhouse

T. Michael Jackson Charles Kass, DDS, MS

FQHC Look-Alike

• 80 •

Upper Great Lakes Family Health Center Administration Site: 301 Explorer St., Gwinn, MI 49841 906.346.9668 phone | 906.346.9113 fax | www.uglhealth.org SITES Gwinn Family Health Center 135 East M-35, Gwinn, MI 49841 906.346.9275 phone | 906.346.5616 fax FQHC Look-Alike Sawyer Family Health Center 301 Explorer St., Gwinn, MI 49841 906.346.4924 phone | 906.346.6474 fax FQHC Look-Alike

2011 Utilization Rate Medical Dental Mental Health Patients Encounters Clinical Staff FTE

4,753

0

0

18,208

0

0

10.7

0

0

2010 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

16%

15%

8.6%

21.7%

28.6%

41.0%

Service Area Marquette County

 pper great lakes U family health center SERVICES uBehavioral/Mental Health Available for patients of Upper Great Lakes Family Health Center on-site or through referral to Great Lakes Recovery Center, Catholic Social Services, Marquette General Health System uDental  Exams, cleanings, x-rays, sealants for children offered through partnerships with Sawyer Dental Clinic in KI Sawyer and Michigan Community Dental Center in Marquette uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory  Phlebotomy available at the Gwinn location; point-ofcare testing at clinic locations uMedical Primary care, pediatrics, obstetrics, geriatrics u PCMH  Blue Cross Blue Shield of Michigan (Gwinn and Sawyer locations) uPharmacy Prescriptions for qualified individuals through the 340B Prescription Program; contract pharmacies include Snyder Drugs (Gwinn, Harvey, Negaunee) and Walmart (Marquette Township) uX-ray By referral AFFILIATIONS uEducation Programs Michigan State University; Marquette General Family Practice Residency uHealth Systems/Hospitals Marquette General Health System; Bell Hospital; Upper Peninsula Medical Center; Superior Health Partners

EXECUTIVE STAFF Donald A. Simila, MSW, FACHE Chief Executive Officer donald.simila@uglhealth.org Catherine Kroll, DO Chief Medical Officer Catherine.Kroll@mghs.org Wendy Rautio Director of Finance Wendy.Rautio@uglhealth.org Marge Haralson Clinic Director margaret.haralson@mghs.org BOARD OF DIRECTORS Julie Shaw Chair William Hill Vice-chair Jean Wilcox, DVM Treasurer Patricia Johnson Secretary Colin Jenkins Margaret Derwin

Brian Donahue Robin Roy Stephen Vairo Jerry Worden Larry Ziomkowski Karen DeYoung Janet Koistenen

330E

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Upper Peninsula Association of Rural Health Services, Inc. Administration Site: 220 W. Washington, Suite 430, Marquette, MI 49855 906.228.3613 phone | 906.228.3656 fax | www.upruralhealth.org SITES Dickinson-Iron Dental Center 211 S. Fourth St., Suite B Crystal Falls, MI 49920 906.875.6133 phone | 906.875.6742 fax 330E Ewen Medical-Dental Center 200 S. Elm St., Ewen, MI 49925 906.988.2210 medical phone 906.988.2468 dental phone 906.988.2388 fax 330E Northern Menominee Health Center N16088 Balsam Ln., Spalding, MI 49886 906.497.5263 phone | 906.497.4033 fax 330E Northern Menominee Health Center South Harbors 1110 Tenth Ave., Menominee, MI 49858 906.863.2315 phone | 906.863.7245 fax 330E

Sawyer Dental Center 301 Explorer, Suite B, Gwinn, MI 49841 906.372.9267 phone | 906.372.9266 fax 330E Northern Menominee Health Center South 805 First St., Menominee, MI 49858 906.863.2315 phone | 906.863.7245 fax 330E West Mackinac Dental Clinic W14034 Melville St., Engadine, MI 49827 906.477.6090 phone | 906.477.6129 fax 330E Marquette-Alger Health Center 700 W. Washington St. Marquette, MI 49855 906.228.8238 phone | 906.228.5716 fax Community Based Provider Quincy Hill Health Center 51024 U.S. Hwy. 41, Hancock, MI 49930 906.483.2358 phone Community Based Provider

2011 Utilization Rate Medical Dental Mental Health Patients

3,166

6,840

40

Encounters

8,099

15,785

53

8.14

16.34

0.06

Clinical Staff FTE 2011 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

Uninsured

<200% FPL

Medicaid

Medicare

Private

64.55% 85.51% 33.36% 46.16% 4.86% 15.63% Service Area Alger, Baraga, Chippewa, Delta, Dickinson, Gogebic, Houghton, Iron, Keweenaw, Luce, Mackinac, Marquette, Menominee, Ontonagon, Schoolcraft Counties

upper peninsula association of rural health services, Inc. SERVICES uBehavioral/Mental Health  Presently being added to all medical sites; also by referral to local mental health and substance abuse programs uDental  General dentistry, minor oral surgery; referral for other specialty care; Headstart screenings; state preventive community outreach programs (fluoride varnish and sealants) uHealth Education Health screening, education, nutrition; school programs uHealth IT e-Prescribing, practice management system, patient registry uLaboratory CLIA waived; on-site and by referral uMedical  Primary care; referral for specialty care uOutreach & Enrollment Prescription Assistance Program, SSI Enrollment uPharmacy On-site and by referral uTranslation/Interpretation Yes uTransportation  Limited local and by referral to social service agencies and volunteers uX-ray By referral uOther Optometry by referral; outreach; prescription assistance AFFILIATIONS uEducation Programs Bay de Noc Community College, Escanaba; Northern Michigan University, Marquette uHealth Systems/Hospitals Grand View Hospital, Ironwood; Aspirus Keweenaw, Laurium; St. Francis Hospital, Escanaba EXECUTIVE STAFF Donna Jaksic Executive Director djaksic@ncc-mi.net Brian Carmody, DDS Clinical Director uparhs@ncc-mi.net Cathy Mercier Operations Manager cmercier@ncc-mi.net BOARD OF DIRECTORS Philip Kolehmainen Chair Patricia Talsma Chair-elect Patricia Sanderson Treasurer Edith Corda Secretary

Bill Edwards Phyllis Johnson Susan Johnson Harry Nordstrom Karri Skinner James Terrian, MD

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330H

Wayne County Health & Human Services Administration Site: 500 Griswold, Detroit, MI 48226 313.224.0810 phone | 313.224.6187 fax | www.waynecounty.com/hhs SITES Wayne County Healthy Communities Hamtramck 330H

Wayne County Health & Human Services received new access point grant funding in June 2012, so 2011 Utilization Rate, 2011 Patient Income Status, and 2011 Patient Insurance Status is unavailable.  SERVICE AREA The City of Hamtramck and surrounding area

wayne county health & Human services Services & affiliations to be announced

EXECUTIVE STAFF & BOARD OF DIRECTORS to be announced

330E

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Western Wayne Family Health Centers Administration Site: 2500 Hamlin Court, Inkster, MI 48141 313.561.5100 phone | 313.565.0309 or 313.277.5162 fax | www.wwfhcinkster.org SITES Western Wayne Family Health Centers 2500 Hamlin Court, Inkster, MI 48141 313.561.5100 phone | 313.565.0309 fax 330E Western Wayne Family Health Centers 26650 Eureka Rd., Suite C Taylor, MI 48180 734.941.4991 phone | 734.941.4919 fax 330E

2011 Utilization Rate Medical Dental Mental Health Patients Encounters Clinical Staff FTE

7,829

966

516

22,325

2,345

1,625

17.30

3.40

2.00

2010 PATIENT INCOME STATUS

2011 PATIENT INSURANCE STATUS

<100% FPL

<200% FPL

Uninsured

Medicaid

Medicare

Private

75.23%

98.44%

36.48%

47.49%

3.99%

7.81%

Service Area Western Wayne County

western wayne family health centers SERVICES uBehavioral/Mental Health  Mental health evaluations, assessments and counseling services; also provide some case management and resource counseling uDental  Preventive and emergency services for children and adults uHealth Education University of Detroit Mercy, Detroit; Everest Institute, Dearborn uHealth IT e-Prescribing, practice management system, electronic health records, patient registry uLaboratory Quest Laboratories uMedical  Primary care including perinatal care, pediatric care, adolescent care, adult medicine, obstetrics/gynecology, geriatric medicine uOutreach & Enrollment Healthy Kids, MOMS, Plan First! uPCMH  In process of applying for designation uPharmacy 340B program administered by Walgreens at various locations uX-ray Patients referred for diagnostic imaging services uOther  Patients referred for specialty services; Supplemental Nutrition Program for Women, Infants & Children AFFILIATIONS uHealth Systems/Hospitals Oakwood Health System; Garden City Hospital

EXECUTIVE STAFF Linda Atkins Chief Executive Officer latkins@wwfhc.org Errol G. Elrington, MD Chief Medical Officer eelrington@wwfhc.org Rao Kakarala, CPA Chief Financial Officer rkakarala@wwfhc.org BOARD OF DIRECTORS Noah Bergeron Chair Carolyn R. Kimbrough Vice chair Roy Birmingham Treasurer Eugenia Dillard Secretary David Ippel Bishop Walter Starghill

Troy D. Tipton Bobbie Wallace Terrel LeCesne Cindy Murdock Lisa H. Rutledge Mark Tucker

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2012-13 Guide to Michigan Health Centers & MPCA Members