Introduction
answers and reassurance are valuable psychological aids to patients. In the case of uncontrolled treatment complications, consultation with another clinician can be a valuable tool, because the patient is usually reassured that everything possible is being done to solve the problem. Almost invariably, the patient returns to her original clinician with her confidence restored. If the request for a consultation comes from the patient, it should be welcomed as a way of obtaining needed help and showing sincere concern for the patient’s welfare. When a new patient who left his original treating office seeks your assistance, contacting the patient’s original clinician in the presence of the patient (with the patient’s permission) can help him feel that all efforts are being made. This approach has shown to be more efficient than hiding words and speaking philosophically. Note that it is the clinician’s responsibility to accept this patient if all parties agree.
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