COREcruitment COREcruitment is a leading international recruitment consultancy with a friendly team of market specialists covering multiple markets across the service industry. Established in 2005 we have rapidly earned an enviable international reputation for our professionalism and high quality service delivery – founded on our three core principles of integrity, efficiency and transparency.
How we would represent your company
Innovative Entrepreneurial Performance culture International Energetic Career progression Employer of choice with great backing
European expansion Established markets in UK, US and Australia
Passionate about quality of service
Long term incentive scheme
Partnership with COREcruitment Discreet and professional recruitment service As well as supporting on current roles and activity, COREcruitment likes to support more with ‘talent pooling’ candidates with the right skills and culture fit for the business – so when you do have a role you have the best candidate available, not just the best candidate at the time. Consultants spending more time in business, if time allows
Looking at candidates from a variety of backgrounds in terms of experience and sectors Mapping service means that only candidate you want to speak to are approached for your positions. We collect information on salaries, notice periods, and push and pull factors that should create a complete picture when approaching candidates 46,000 candidates on our database who speak multiple languages (French, German, Spanish and Italian are all areas of specialism) Dedicated Account Management Team International Office Hubs and International Candidate Database
Rates Proposal Salary
Percentage Payable
0-29,999
12
30,000-49,999
14
50,000 and above
18
Definition of Business Fees are charged as a percentage of first year’s total gross salary Where the position includes a company vehicle, the amount of £3000 will be added to the total gross salary
Payment of Fees
All fees are invoiced on the date of appointment and are payable within 30 days of commencement of employment All charges are subject to VAT at 20% COREcruitment reserves the right to charge interest on overdue accounts at 2% above the National Bank of England base rate per month or part thereof
Other Conditions While COREcruitment endeavors to ensure the suitability of candidates submitted, clients should satisfy themselves as to a candidates qualifications, efficiency and integrity COREcruitment will endeavor to request a minimum of two references per candidate; we cannot guarantee that references have been returned. We are also unable to take references from a candidate’s current employer These fee’s become payable when an applicant introduced by COREcruitment commences employment or enters into a contractual agreement with a client or a third party, all third party interviews must be arranged by COREcruitment
RPO/Recruitment Outsourcing We provide this service for clients who need ‘surge’ levels of recruitment
Dedicated Account Manager for the duration of the project (min 3 months) / duration of contract ‘Recruitment’ hot lines set up nationally with local phone numbers to increase interest Email accounts and social media set up to attract candidates COREcruitment can use Branded and non branded advertising for all roles COREcruitment candidate database 305,000 candidates (internal) Social Media recruiting – team of two e-marketing and social media specialists working on the project Screening candidates Set up interviews with candidates Email confirmations and re-confirm interviews before Collect interview feedback and liaise with operations on feedback / references / offers Supply Student.com HR team with candidate details to process offer letters and onboarding
Consultant 1 / 2 days a week in Student.com locations (optional) 2 /3 days in CORE office 1 day on the road / meeting candidates / open days (optional) Supported by 3 management and 2 chef consultants in the office Daily spreadsheet ‘tracker’ sent with updates on process, problem vacancies and interviews to key stakeholders in business The consultants would be COREcruiment employees and would not be able to work with or be employed by Student.com for a 12 month period after their employment with COREcruitment. Consultant time and advertising costs £12,000 per month Cost per hire £3000.00 senior management hire / £2000.00 junior hire (these costs are set on briefing).
Mapping Our standard fee for mapping is 25% on annual package (where relocation is involved).
One quarter of fees to be paid upfront and the remainder on start date of each candidate placed in the business. All candidates identified through our mapping process much be approached via COREcruitment. Attached are examples of senior management roles we have taken this approach with. Previous assignments with this process include: Tesco, Asda, London Restaurant Groups. We can collect (within reason) competitor information as well as information on current salaries, packages and clients. Updated lists are sent over weekly to show progress.
Specialist Teams COREcruitment consultants each have their own niche and therefore they are matched to their specialist area within the agency. Below is a brief look at our a few of our specialist teams. Student Accommodation Our clients deliver amazing student accommodation experiences across the UK and internationally. This is an exciting sector full of innovation and change with a section of roles from management to board level. We attract star performers with passion for customer experience Facilities Management, Property and Construction Recruitment Our Facilities Management, Property and Estates division is made up of experienced, dynamic consultants who help to match great candidates to our latest vacancies. Hotel Recruitment From front office managers for small, independent boutique hotels to operations managers for five-star international hotels. Aviation and Transport Industry Recruitment We have a specialist division to cover aviation as we believe the sector is unique both in terms of culture and demand levels for individual who work in it. In no other business are there such a high level of security, combines with customer expectation, seasonality and changeable working environment. Interim Recruitment As more and more companies are recognising the need to be agile and responsive to market changes, so there is an increasing trend towards hiring interim management. Executive Recruitment Over eight years we have helped some of the world’s leading organisations attract, engage and retain the very best executive and non-executive talent. Leisure & Fitness Recruitment A rapidly growing sector at COREcruitment covering gyms, recreation, sports, amusements, gaming and kidsplay. Focussed in the UK and the Middle East.
Retail Recruitment From food to fashion and bargains to boudoir! Roles start at management level and cover all head office functions up to board level appointments. Bar & Restaurant Recruitment Bars, restaurants and clubs is a large and busy sector for us, our large team cover a spectrum of roles across five continents. Catering & Events Recruitment We recruit for a variety of positions in contract catering and event management, sourcing the best and first available staff across the world.
Attracting Suitable Candidates Here at COREcruitment we have a database of over 305,000 candidates, ranging from finance to board level executives, which is increasing daily.
60 external job site accounts
7,500 applications per week 41 countries
25 external job site accounts
92,000 social media connections
1350 live vacancies
Transferable Skills Business Savvy Attitude
Aptitude
Commerciality Customer Service
Sales and Marketing
Manmanagement Business Building
Resilience Negotation Pragmatic and Focused, Ownership and accountability
Account Management Team The team at COREcruitment is very close-knit. We know it’s ridiculously cliché and cheesy, but we really do feel like a family. Your company will have one point of contact at COREcruitment who will ensure candidates are briefed thoroughly before interview and will be screened for culture fit. This individual will be supported by a multi-lingual resourcing team of four and also specialist consultants: Team Gemma Eames
Key Account Manager (property)
Janice Hardy
Executive Recruitment (Finance and Operations)
Krishnan Doyle
Executive Recruitment (HR and Support)
Sharlene Cross
Property and Remote Site
Katherine Kerrigan
Leisure Recruitment
Arnaud Cottier
Leisure Recruitment
Jennifer Earland
Restaurant Recruitment
William Bates
European Recruitment
Amma Owusu-Afriyie
Retail Recruitment
Suj Premachandran
IT Recruitment
Craig Prentice
Sales and Partnership Recruitment
There is a team of 35 consultants communicating with over 7,500 applicants a week – we have a shared approach which allows us to share as many candidates as possible who would be of interest for your roles.
Account Management Team Janice Hardy Senior Management/Commercial Janice has been with COREcruitment right from the start. She has been the team’s constant support, even if this means slapping us into place every now and then! Janice looks after all senior management, operational roles across the UK and Europe.
Sharlene Cross Property and Remote Site Sharlene has been with COREcruitment for two years now and has extensive recruitment experience with all head office roles including Marketing, Finance, Administration and Supply Chain.
Katherine Kerrigan Leisure Recruitment Katherine is a key member of the COREcruitment team, with her extensive recruitment experience ,industry knowledge, and effective recruitment process Katherine has been particularly successful at COREcruitment to date.
Jennifer Earland Restaurants Originally from The Isle of Skye in Scotland Jennifer started her career in hospitality in fine dining and discovered she had an absolute love and passion for amazing food and exceptional service. Jennifer has been with CORE for over a year now where she has worked with various well known restaurants and fine dining clients. Jennifer’s speciality is in branded, non-branded and fine dining, servicing all around the UK.
Account Management Team Amma Owusu-Afriyie Retail Recruitment Amma joined recently joined COREcruitment having previously worked as a specialist HR Recruitment Consultant. Amma specialises primarily in HR positions ranging from HR Director / Head of HR through to HR Manager / Business Partner to HR Advisor level within retail / hospitality.
Craig Prentice Sales and Partnership Recruitment Craig joined COREcruitment from a venue, event and hospitality background having worked in some of London's iconic venues. He stepped into recruitment and has not looked back. He particularly enjoys bringing his experience and passion for the industry to his work here at CORE.
Gemma Eames Key Account Manager (property) Gemma joined COREcruitment in July 2013, having previously worked as a Recruitment Manager at a charity agency. Gemma provides a range of facility management services to help our clients find the support they need for any of their business challenges. Gemma has done a lot of recruitment within bars, pubs, restaurants and hotels and specialises in placing Maintenance Managers, Property Managers and Acquisitions Managers.
Suj Premanchandran IT Recruitment Suj provides a range of FM I.T. services to help organisations find the support they need for their business challenges. Suj has been with CORE for over four years now and has grown the FM and IT division and is now the team leader of this division.
Recruitment Process Referrals Check in office for top applicant referrals. We have a target at COREcruitment that 40% of our placed candidates will come via referrals and recommendations – good people tend to know good people. We actively incentivise candidates to put us in touch with their friends / colleagues and contacts to find a higher number of ‘passive job seekers’
Advertising While our system is our first port of call, we will also advertise the role on over 25 different sites as well as post it all over our social media sites. All adverts will be posted with a high level of confidentially as will be the first response. For bulk campaigns we can conduct joint branded adverts.
Searching As mentioned, our system is a first port of call as we have a great amount of outstanding candidates available. COREcruitment also has access to many different external sites that we use to search for candidates.
Searching COREcruitment will actively target candidates from competitor / target businesses. We use a variety of techniques to make these approaches and only mention a client name when a sufficent level of relationship and trust are established.
Screening 1.The next stage of our process is by initially screening a candidate by conducting a non-vacancy specific telephone conversation. This is because the candidates we register are matched on what they want to do – rather than what they apply for – this way we can find a much better long-term fit. 1.Upon identifying the candidate’s suitability we then conduct a second telephone / Skype / face to face interview which is more specific to the job at hand. During this interview not only do we present our client in the best possible light but we feel it is important to properly brief the candidates on the vacancy and company.
COREcruitment’s Unique Services CORE on the road One of our popular methods of attracting candidates is organising an open days and drinks evenings. These are a great opportunity for passive job seekers to interact discreetly without registering on job boards or applying online. We have had success specifically where potential employers have covertly attended events to meet candidates in a less formal setting.
Referral Partnership COREcruitment offers a referral free as we believe good people tend to know good people. COREcruitment offers a partnership with clients. Therefore, we could advertise a referral scheme on our website.
Psychometrics We also have the ability to use our in house system of psychometric testing. We have found this especially useful as part of the recruitment process to double check that a candidate has the appropriate ability levels to be successful in a role.
Networks Each consultant at COREcruitment has a niche area that they work in, and within this niche area they are part of many different network groups. Consultants use these network groups to their advantage. As we’ve mentioned, referrals are a big part of our candidate attraction and good people know good people. Consultants make a conscious effort to attend any relevant networking events, so when we say they know the industry inside out - they really do!
Salary Benchmarks COREcruitment has put together a salary benchmark that is updated regularly and is available to all clients. This document gives our clients a better understanding of the current market and the average salaries being offered. This is determined by seniority of the role, the location and the industry.
International Reach COREcruitment is a leading international firm- we have successfully grown our international presence and we currently cover Europe, Asia and Africa with a growing presence in Australasia and America.
Branded Advertising COREcruitment also offer branded advertising for all clients. This means all advertising is done under the clients name and brand but all response is handled by COREcruitment.
Trade Shows Recently COREcruitment has been exhibiting at industry specific trade shows. This is to not only reinforce our brand within the industry but to also be on hand to offer advice for clients and candidates.
E-Marketing COREcruitment has the tools to effectively advertise and market latest jobs through E-marketing and Social Media which successfully targets a large proportion of suitable candidates. Check out our latest YouTube video.
Targeted Candidate Selection
Selected COREcruitment Clients
Social Media LinkedIn 40,800 Twitter 2,760
Facebook 4,180
“One of the top ten agencies based on customer feedback across all sectors� - Jobsite
COREcruitment would be happy to assist with the following roles based from the UK (and are happy to discuss others upon briefing): • • • • • • • • • • • • • • • • • • • •
Campus Manager Deputy Manager Accommodation Manager Assistant Accommodation Manager Operations Manager General Manager Catering Manager Front of House Security Manager Receptionist HR Manager Payroll Manager Marketing Manager Lettings Co-ordinator Business Support Manager Partnerships Manager Business Development Manager Business Development Director Head of Sales Sales Executives
• • • • • • •
Customer Services Manager Project Manager Mobilisation Manager Compliance Manager Construction Manager Facilities Manager Maintenance Manager
COREcruitment also conduct ‘on-boarding’ with candidates during their first six months in role. We find that sometimes external support can assist candidates when they join a business – and the feedback can assist our clients in retaining top talent.
Making Contact Contact our consultants directly Gemma Eames (Account Manager)) Gemma@corecruitment.com Krishnan Doyle (Director) krishnan@corecruitment.com Head Office Recruitment Hub 4-10 Artillery Lane, 3rd Floor, London E1 7LS +44 207 790 2666 info@corecruitment.com
South Africa Hout Bay 7806, Cape Town +27 28 254 9177 info@corecruitment.co.za
Holland +27 28 254 9177 holland@corecruitment.com North America (1) 017786500924 canada@corecruitment.com Middle East: +44 207 790 2666 info@corecruitment.ae Bristol: +44 117 959 5771 bristol@corecruitment.com Leeds: +44 113 819 9994 leeds@corecruitment.com Manchester: +44 161 914 7832 manchester@corecruitment.com Birmingham: +44 121 296 1602 birmingham@corecruitment.com Glasgow: +44 141 249 0414 glasgow@corecruitment.com